How can a new sportsbook gain trust?

[YOSHIE]

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

There are hundreds of sports betting sites out there, to maintain their reputation it is the biggest factor and challenge for the team, not a few gambling sites end up committing fraud for their customers.

License and KYC as you say, is not a guarantee that the gambling site works perfectly.

Idea:
In addition to the license, there are other factors that you need to apply to a sports betting site, if you want to gain the trust of customers.
• Offering high service and security is very important for gambling sites.
• betting options must also be considered, implementing withdrawal options and speed are also the key to customer trust, delaying cash-out will make your site's reputation bad in the eyes of customers.
• The quality of the game and the method of operation of the card type and crypto type for making deposits and withdrawals must also be prioritized, such as: Bitcoin, Ethereum, Doge, LTC and many others, also card types like: PayPal, Skrill, MasterCard, eWallets, VISA and many others, it's important for customer trust, they are more sure your site has many partners to work with.
• The factor of software options also needs to be considered, offering high-level bonuses is also an element of your site having a lot of trust from customers.

Maybe, much more that you have to gradually develop for a sports betting site, if you want to have the trust of customers, the bottom line is: honest, fair and responsible.

[1714761315]

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[1714761315]

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[Lanatsa]

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Just consider these things;

1. Focus on giving or having best design UI/UX
2. Active decent promotions
3. Fast active support
4. Fast deposit and withdrawal
5. Less fees/Instant withdraw
6. Marketing into this forum
7. Decent odds

Sound pretty basic but making or doing these things are hard for this type of business.

[noormcs5]

Just build your way up and soon you will be trusted by many when you finally show it to people that the sportsbook can be trusted. Building up good reputation could also help the sportsbook gain the people's trust faster. Starting a promotion like a signature campaign for example and another promotion for the gamblers in the site. Responsive customer support would also bring a good impression to the gamblers if ever they experience an issue.

There is no hard and fast rule on how to become a trusted sportsbook. If you run an honest sportsbook and respond to customers' problems and queries, it will only talk a few months before everyone will start to trust the sportsbook.
Marketing also helps but the main point is that sportsbook owners should have a mindset to establish their project for the long term and they need to be honest of course.

[logfiles]

Trust just doesn't get built overnight. You have to invest in a lot in terms of promotions, have a very good and responsive support and over time, you will get people playing in your sportsbook.

Pick a leave from the likes of Rollbit, Roobet, Deubits etc. They are not very old casinos.

[cabron]

Well the Bitcoin community can be found in one place, bitcointalk.org. There is no where else you can built your sports betting site's trust but where the majority is. I bet those familiar names you follow.on twitter or youtube being crypto influencers are here in the forum as well lurking every day.

In fact doing a signature campaign here in the forum will give your sportsbook a boost especially if you escrow and hire popular campaign manager. But be careful to stick with your words, be responsible because the community can also distrust your betting site.

[nakamura12]

There is no hard and fast rule on how to become a trusted sportsbook. If you run an honest sportsbook and respond to customers' problems and queries, it will only talk a few months before everyone will start to trust the sportsbook.
Marketing also helps but the main point is that sportsbook owners should have a mindset to establish their project for the long term and they need to be honest of course.

My bad if that's what my previous reply sounded like. What I mean is what you just said that running an honest sportsbook and responsive to customers' problems and queries as I said in my previous post. I ain't saying any hard and fast rule about becoming a trusted sportsbook. Maybe my explaination is a little bit vague as I see it when you replied on it. In short, my point is be honest, responsive to customers and have ideas of marketing and promotions.

[Fivestar4everMVP]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

First,  you should run some advertisment for your new casino, and if possible, announce some little give away for those who join your casino for the first time and make a deposit of certain amount (let the amount be small and affordable by anyone), you can also make the reward limited to a certain number of persons who passed all the requirement.
Now for those who already joined your casino, do all you can to make them happy, if they have any kind of issues, and they contact you or customer care, make sure such issue is resolved speedily and professionally, give them a good reason to keep coming back to your casino to play, and like I said before, make sure they are always happy because you definitely need their good rating to advance to your next level of marketing, at this point, those who will like to join your casino would want to know what those who are already playing on your casino thinks about your casino, the rating of your first set of customers will either bring in new customers or chase new customers away, so you have to take note of this.

In conclusion, know that trust is earned through hardwork with honesty, you have to be honest, transparent and diligent in resolving customer's issues, because this is where most good  casinos get their bad rating from, lack of customer support, as you build, get feedback from your customers and build to meet their demand, yes you can not please everyone, of course but this is not the target, the target is to make sure that those that are happy and leaving a five star rating are far more bigger than those that can't be pleased, that will eventually leave a one star rating.
I think keeping to all this plus other good tips from other members in this discussion will help set you/your casino on the path of gaining trust from the masses and eventually becoming one of the top ranked casino .

[Taskford]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Its not about how you spend your money in promotion before you get that trust, it all matter on how you can satisfy your costumer and how you can solve the issues on much faster timelines because if you act so slow towards the problem what people encounter to your sportsbook then the level of trust will go down. So keep in mind that having active support on assisting your costumers is one of important feature needed to gain trust in this business.

[bitbollo]

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

[robelneo]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

You tell us how 10 years and you only cover the betting markets and the odds work? you should know better than many of us here I will not recommend many things I will just encourage you to go with your insight your perception and observationhaving been a player and user of sports betting.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

You know the answer to this I'm sure but you just want additional information you can be trustworthy by having dedicated support and being transparent and fair with how you deal with your bettors.

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Big casinos and sports betting sites just started there is no launching party whatsoever they just start, all you have to do is start people will look at it and you just do your thing and start from there,  I don't think you will be lost you have ten years to back you up.

[Oilacris]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Building trust doesnt or cant really be done overnight because if people would see on what business you are making or trying to deliver then there are things or factors which are common checked

like Design, overall operation of the site,promotions etc. Once we do see that this is indeed or giving that good experience then it is already gradually getting that kind of trust that you are seeking or looking for.
Just do your best on giving out best experience and totally fair or something interesting in terms of promotions and odds which is something slightly better with other competitors.

[24Kt]

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

[stomachgrowls]

you build trust with time and with the demonstration of being a person/service who can deserve it.
It is not something you can buy, and indeed some actions that can try to increase your reputation only make you appear as someone who is not worthy of trust! (see buy positive feedback / paid reviews).
I don't think offering promotions will increase your reputation, but respecting commitments can do!

a sportsbook must ALWAYS guarantee timely payments, clear regulations, site functionality and odds functionality of course a valid customer support.

And that means, gaining trust from bettors would take time. But if you want to attract the interest of the gambling community at your launch, you can hire a reputable campaign manager in this forum. But remember, the hard work is still on you. They will just help in the promotion but you should also take care of your players, all withdrawals taken care of, no existing issues, competitive odds and so on.

Marketing would be useless or wont really be that effective if the quality alone wont really fit out on what the community is been looking for.Stick with site operation on giving out the best experience
just like on what others been mentioning here where promotions is on next priority and then next would be an aggressive market which might really be giving off some chance
for you to flourish on crypto gambling market space.Trust isnt something that easily be acquired but with those kind of qualities then you could really have the chance.

[mrongoz_imut]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

I have several sportsbook trusted to play right now and not interested finding with new sportsbook to play, worry maybe if you heard with new sportsbook casino get trouble withdrawing last two week and now casino site working normally but not refund with the member money. I think keep play on casino sportsbook have been trusted and have good experience without looking for new sportsbook again, worry with trusted for new sportsbook actually launching few weeks or few days only, potential have trouble when getting jack pot and try withdraw with bigger fund our account get suspend.

[khaled0111]

Imo, attracting customers and gaining trust are two completely different things and there are many examples which confirm this. You can find many trustworthy casinos with few customers as well as you can find casinos with very bad reputation (scammers literally) but they manage to attract new players everyday, unfortunately.

Building a good reputation and gaining users' trust takes time but it's not that hard (for an honest person ofc): just be honest and transparent all the time, this is all it takes!

[jossiel]

That will come naturally if you have the intention to give the best of your sportsbook. That's why known bookies today are reputable and trusted because they have no ill intentions to their customers.

They just want to provide the best experience and customer service for all of their customers. And trust will come naturally from those customers have experienced how you are.

[Despairo]

After reading all users reply on the 2 pages, I'm surprised there's no one feel suspicious with the @OP

I have a feeling the @OP may likely to scam the gamblers by building their reputation and gain the trust first, after that they will run away if they earn sufficient profit or there's a gambler won a jackpot. We already seen so many casinos act good in the beginning, promoting their casino and turn to be scam. Why should a honest and professional casinos have a purpose to gain trust instead of try to make a better casino and offer something different to compete with the other casinos?

[btc78]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

You don't have to ask actually because you already visited this section in which majority of the post are ANN Thread of all gambling sites and there are also plenty of Sportsbook operating here.
Just visit each thread , check the conversation and you will understand how they are reputable till this days, and how others are not so trust worthy .
but this will be the major need , and that is capital because you need to assure each players that you are capable of paying them incase of big winnings .

[bitterguy28]

That will come naturally if you have the intention to give the best of your sportsbook. That's why known bookies today are reputable and trusted because they have no ill intentions to their customers.

Yes that is the best way to gain trust and that is a natural way, focus on your business , bring great support and make players/costumers satisfy .

They just want to provide the best experience and customer service for all of their customers. And trust will come naturally from those customers have experienced how you are.

Costumer service is the best reason why people will love the site , and also the withdrawal must be always on the move , small or big amount and prevent putting questions not unless they are truly cheating the site.

[mindrust]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

This is a very hard topic. First of all they need to be in business for a long time. Because trust isn't something you gain right away. You need time to acquire it. Then you need to promote your casino because if you don't, nobody will know the existence of your business. In the end there are people who are willing to take the risk of playing on a newly established casino and if the casino don't scam them, soon the word will spread and the casino will slowly gain reputation. Promotion (money) + Time will solve that problem.