How can a new sportsbook gain trust?

[lienfaye]

I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook.

Well thats true. Its not only the basis but its a plus point if you're operating with license.

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

[1714572875]

1714572875

[tazmantasik]

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

Usually new sportsbook try get trust from costumer or gambler by advertising and make promoting trough signature campaign on Bitcointalk forum, but usually have new sportsbook always give sign up bonus when early gambling platform launch. But most effective with new sportsbook get positive feedback from gambler how their website keep running well although have many people access and get withdraw process instant.

[zuzie]

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

Usually new sportsbook try get trust from costumer or gambler by advertising and make promoting trough signature campaign on Bitcointalk forum, but usually have new sportsbook always give sign up bonus when early gambling platform launch. But most effective with new sportsbook get positive feedback from gambler how their website keep running well although have many people access and get withdraw process instant.

Partnering with multiple brands is the most powerful strategy to gain customer trust. For web sportsbooks, usually work with sports teams and players. I have seen several sports casinos collaborate with football teams, succeed, the casinos are getting more and more famous and gain the trust of the players.
But it may be a little difficult for a new casino sportsbook, because it definitely requires large funds. But it will be worth what it gets

[Ebede]

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

Usually new sportsbook try get trust from costumer or gambler by advertising and make promoting trough signature campaign on Bitcointalk forum, but usually have new sportsbook always give sign up bonus when early gambling platform launch. But most effective with new sportsbook get positive feedback from gambler how their website keep running well although have many people access and get withdraw process instant.

That is how business get trust, the trust come through people who is patronizing the platform and what they are reporting or saying concerning the site, with the information you gathered through peoples comment is when you will stand to build trust with them, because when some said they are scammers and with small backup as a customer you will not patronize them or place your money because you will feel that your money will get lost, so accountability is what gives trust for all this site, withdrawal process and depositing process is the key, when people testify good the trust is there already

[Desmong]

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

Usually new sportsbook try get trust from costumer or gambler by advertising and make promoting trough signature campaign on Bitcointalk forum, but usually have new sportsbook always give sign up bonus when early gambling platform launch. But most effective with new sportsbook get positive feedback from gambler how their website keep running well although have many people access and get withdraw process instant.

To gain trust from gamblers is not as easy as we might think. Trust is not earn in a day but it takes years to work for it and the funny part is that, it can be destroyed in one day. This is the reason why why gambling platforms had lost there trust and fallen away from the reputation path. Op should try and fix it casino. Provide services that will make gamblers to come back for your casino without having to be weary of what could happen next.

[panjul07]

It takes time to build a good reputation and its understandable if gamblers are hesitant to try new sportsbook/casino because of the doubt that it might be a scam. So what you can do is to prove that your platform can be trustworthy by providing a good service when it comes to security, withdrawal and online support. These are just some of the important factors that gamblers consider when they're playing. Offering bonus to try your sportsbook can also attract the gamblers and to experience playing on your site without requiring them to deposit first.

Usually new sportsbook try get trust from costumer or gambler by advertising and make promoting trough signature campaign on Bitcointalk forum, but usually have new sportsbook always give sign up bonus when early gambling platform launch. But most effective with new sportsbook get positive feedback from gambler how their website keep running well although have many people access and get withdraw process instant.

Running signature campaign has nothing to do with trust/reputation, those sites who think that signature campaign will give them good reputation are absolutely wrong.
Very clear example is 1xbit, they are running signature campaign but their reputation is really bad in this forum because they have so many problems.
Signature campaign is just a way to advertise the site, while trust/reputation is related to its overall services/product and it will be given by players.

[Reatim]

I think that every sportsbook should have insurance of funds in case of a hack or something else that can happen.

Every sportsbook always have a bankroll since they need to pay their players if they win, but not all sportsbook have insurance funds to protect their players funds. I think new sportsbook wouldn't have this, if they got hacked and the hacker can stole all of the bankroll, they can just shutdown their casino and run away. They're nothing to lose and could just create another new casino.

This is one of the reasons why it's is very hard for a new casino or sportbooks to gain  trust because there are many things to fix as time goes on. The level of reputation a sportbook has could make more gamblers to have trust in it and also increase customers with time. There are many risk now in the sport and crypto industry and hack is one of the potential risk users and company owners must be aware of.

Providing security for users is one of the major aspects that could make a casino site reputable. Risks will always be there but assurance is also important for users who are also risking their funds. Providing good services such as smooth withdrawal also attracts more users. It will be a long process because reputation couldn't be gained with one click.

security from services and also security funds meaning there must be available funds in Hot wallet everytime , there are some cases we faced recently about the popular and long time gambling site here that losing funds in Hot wallet most of the time and now? they already lose their reputation here and losing their gamblers as well, the owner is Irresponsible and not worth trusting nowadays.

[Maslate]

they already lose their reputation here and losing their gamblers as well, the owner is Irresponsible and not worth trusting nowadays.

That's a sign that soon they will go exit scam.

We have to be careful with playing on a kind of gambling site that has that problem, because that only means they don't have enough funds or bad management from the team, which for sure they'll struggle during a tougher situations.

[rodskee]

they already lose their reputation here and losing their gamblers as well, the owner is Irresponsible and not worth trusting nowadays.

That's a sign that soon they will go exit scam.

We have to be careful with playing on a kind of gambling site that has that problem, because that only means they don't have enough funds or bad management from the team, which for sure they'll struggle during a tougher situations.

actually it is OK if the gambling site has problem encountered , but at least they will continuously answering and providing response from their issues .

and eventually things will go into place because we understand that there are several people or team here in crypto gambling site that operates to Black mail the site if they did not manage to take the abuses .

[asyakashi]

It's true that honesty is the most important and in cyberspace there is no guarantee whatsoever to ensure that a sportsbook is truly honest, nothing so far has been able to confirm that. But those who become sportsbooks may have their own uniqueness, we know that in the online world there are many crimes, spending money to anyone could mean losing money, as well as putting money into a new sportsbook of course accepting all the risks.

[Little Mouse]

Trust isn't built in a day or two. It's a matter of time. Many casinos think they will launch and get reputation but to be honest, it’s a lengthy process. Personally, I wouldn’t trust a brand new casino with more than $20-$50.
To build the trust, you have to get engaged with the community, hear them, solve issues quickly. State everything clearly on the ToS page and act on that only. I have seen many casinos here who always make the rule for their advantage only.
Also, you can run some promo here to get engaged with the community directly.

[RyanSmith23421]

Some of the best ways are to offer some promos to new users, give out all the info the users need regarding your sportsbook, marketing always helps, and maybe have a referral program.

[LUCKMCFLY]

It's better if you just focus and be honest about your sportsbook rather than ask someone how to gain a trust. If your sportsbook are good, have a good odds, contest, honest and very responsible to solve an issue, I don't think anyone will avoid your sites.

I also support what you say, all this covers everything that a player needs, and what is one looking for as a player? what I have said before, that there is a good RTP to attract more, that there are no problems at the time of the deposit (it is a very rare case, but it must be said) and especially in the withdrawal of funds (common case) that Nobody likes to wait for their withdrawal and if the withdrawal does not have any associated fee, I think they would be earning heaven as some casino platforms do.

I think that support on all platforms should be 24 hours a day, because when we are in a physical casino at all times there is immediate attention, I think that online casinos should also have it.

[BITCOIN4X]

I think that support on all platforms should be 24 hours a day, because when we are in a physical casino at all times there is immediate attention, I think that online casinos should also have it.

This is a must for every online casino as their service operates 7x24 hours a week. I think if an online casino doesn't have 24 hour service for its customers then that's not very good because after all customers should get quick attention when they have a problem. Some minor issues can usually be resolved with online support but for some reason the troubleshooting is usually directed to an email which can sometimes take hours to days to resolve.

[m_nief]

I think that support on all platforms should be 24 hours a day, because when we are in a physical casino at all times there is immediate attention, I think that online casinos should also have it.

Almost casino gambling have 24 hours with costumer service respond but some casino cryptocurrency gambling like Stake have slowly respond and need about few minutes to get respond. I use Stake as cryptocurrency gambling platform and always help when contact costumer service, what ever trouble have good service and process soon as possible. Need to be active 24 hours for all casino gambling because different time each country make them have working hard how to give best service for costumer.

[uneng]

Trust isn't built in a day or two. It's a matter of time. Many casinos think they will launch and get reputation but to be honest, it’s a lengthy process. Personally, I wouldn’t trust a brand new casino with more than $20-$50.
To build the trust, you have to get engaged with the community, hear them, solve issues quickly. State everything clearly on the ToS page and act on that only. I have seen many casinos here who always make the rule for their advantage only.
Also, you can run some promo here to get engaged with the community directly.

True, doesn't matter the effort he does on short run to show his website is a good option for gamblers. The inexorable fact is that only time will tell if his sportsbook is legit and trustworthy. The longer he keeps his services active and operating, the more are his chances of increasing his customers base in daily basis, as his reputation as well. It's a job of patience, effort, investment (because promotions can be costly for the house at the beginning) and sacrifice. But after few years some nice results should be achieved. That is the period of time needed until gamblers become confident in depositing larger sums of money on the website, while placing more bets and spending more time there.

[Reatim]

they already lose their reputation here and losing their gamblers as well, the owner is Irresponsible and not worth trusting nowadays.

That's a sign that soon they will go exit scam.

Actually i was pointing to a sister company gambling site that is long running now and I don't think they will going to scam but being irresponsive is not what gamblers looking in their activities in gambling so yes they are losing players nowadyas.

We have to be careful with playing on a kind of gambling site that has that problem, because that only means they don't have enough funds or bad management from the team, which for sure they'll struggle during a tougher situations.

Hot wallet isn't been filling for days sometimes weeks but they are still legitimately putting funds but ofcourse players need to wait for a while lol.

yes lets look for more positive sites more than these kind.

[peter0425]

Trust isn't built in a day or two. It's a matter of time. Many casinos think they will launch and get reputation but to be honest, it’s a lengthy process. Personally, I wouldn’t trust a brand new casino with more than $20-$50.
To build the trust, you have to get engaged with the community, hear them, solve issues quickly. State everything clearly on the ToS page and act on that only. I have seen many casinos here who always make the rule for their advantage only.
Also, you can run some promo here to get engaged with the community directly.

True, doesn't matter the effort he does on short run to show his website is a good option for gamblers. The inexorable fact is that only time will tell if his sportsbook is legit and trustworthy. The longer he keeps his services active and operating, the more are his chances of increasing his customers base in daily basis, as his reputation as well. It's a job of patience, effort, investment (because promotions can be costly for the house at the beginning) and sacrifice. But after few years some nice results should be achieved. That is the period of time needed until gamblers become confident in depositing larger sums of money on the website, while placing more bets and spending more time there.

eventually the site will still manage to gain trust even how many issues they are facing as long as answering and providing service from those claims and this is the problem in earning trust .
because no matter how they spend tons of money yet the long term is the answer from what gamblers is looking.
there are several sites that made its way up by spending money in advertising and popularities but in the end? they are scammers so best to let the time and the players tell you how trustworthy the site is.

[Wakate]

It's true that honesty is the most important and in cyberspace there is no guarantee whatsoever to ensure that a sportsbook is truly honest, nothing so far has been able to confirm that. But those who become sportsbooks may have their own uniqueness, we know that in the online world there are many crimes, spending money to anyone could mean losing money, as well as putting money into a new sportsbook of course accepting all the risks.

Having a sportbook is a good business and it all depends on how it is operated. Reputation is not something that could be earned in a day but takes years of operation. There are some qualities a Casino or gambling platform will have that will make gamblers to see it as a good choice to gamble.

The casino must have a fast deposit and withdrawal transaction speed with great features. Consistency is another factor that can give a casino good reputation when it comes to trust and gamblers choice.

[arwin100]

Hot wallet isn't been filling for days sometimes weeks but they are still legitimately putting funds but ofcourse players need to wait for a while lol.

yes lets look for more positive sites more than these kind.

And how long they would go in that situation and if they are inattentive to see that always happen on their casino then most provably their users will lose their trust because nobody want to wait for so long especially we are dealing up some cash here. If a casino wantto earn reputation they better stop this action and improve their service because this could being more income to casino owners if their costumer will get satisfy on what they are playing.