How can a new sportsbook gain trust?

[Quidat]

Give the best service as much as you could or as best as you can and yes its pretty simple but people wont really be just look about simple release of withdrawals or something like that.
They do also look after for overall site relevance and interest that be mold up depending on what they are offering. Lets say that they are legit in terms of transactions but the games
offered isnt something that they could really get a hold of or really out of their interest which means it would really be still fail in the end of the line.
Gaining trust does involve huge time and effort and cant really be something gained without doing your best as a business owner.

There are plenty of ways you can gain your credibility as a business owner , but none of them are what some people would like to call cheap. Whether thats online advertising or word of mouth advertising, cultivating a loyal following or media attention. A strong social media presence is also a way of building and maintaining trust, gaining a presence and staying visible. You do need a track record, an established track record in the industry you wish to work in. Good customer service and clear communication skills are always important as well as a positive team and inclusive atmosphere. It can be a long hard road to become a trusted name in the industry and you need to earn that reputation and trust by your actions. But, if you focus on building your reputation you will create a lasting legacy. And trust is priceless.

Trust is priceless indeed but building this credibility isnt something simple on whatever business that we do have today.You do start from scratch which does simply means that you would strive or do work hard for you to gain that trust on which the community might give out but that all will really be depending on how you do handle up your business and giving out the best service which they can possibly
attain or experience which neither they would approve it out or would simply ignore since there are much more better place than on your current offering.Its a matter of risk taking as a business owner
since not all things will really come into your expectation which neither it would be a failure or success but doesnt mean that you would stop on trying.

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[wheelz1200]

I mean obviously they just need to be legit and payout when they should.  Don't lock accounts incorrectly and make it easy for people to get money in and out of theor account.  Start with a small group.offer bonuses to draw people in and just be legit.  It's pretty simple.

That's a good start, fast payout, and no locked accounts in question unless the reason is really valid and sites can show proof of irregularities. Sometimes, users really need to risk some of their money when testing a new sportsbook if the bonus is really catchy and interesting. Without those good promotions, users won't take a risks.

If at some point a user is really doubtful even they want to taste that good promotion and bonuses, no choice for them but to wait for more days, weeks, or months just to collect reviews from anyone to see if the site is responsive to the community.

Having an ANN thread here is a must for any new sportsbook. It was the gateway for open communication between the site and users.

Yeah definitely and need to be very responsive.  Nothing is more frustrating than waiting for admin to get back, hire communication people to deal specifically with all the customer questions and requests.  Not that that is the end all be all but I steer clear of any site I can't get a hold of someone in a quick manner.

[BitcoinAccepted]

We recently saw that a new gambling site went completely wrong on the forum. Those kinds of things happen. There are a few golden rules for gambling sites and at the top of the list I think you have to pay the players at all times if they request a balance from the site. Only then will you get a good and stable reputation. Over time, minor problems can arise about payouts, but in principle these can always be solved. if as a newcomer you already have a lot of problems with customers who don't get their payout in the beginning, you quickly get a very bad reputation and that is almost impossible to repair in the initial phase.

[Gianluca95]

We recently saw that a new gambling site went completely wrong on the forum. Those kinds of things happen. There are a few golden rules for gambling sites and at the top of the list I think you have to pay the players at all times if they request a balance from the site. Only then will you get a good and stable reputation. Over time, minor problems can arise about payouts, but in principle these can always be solved. if as a newcomer you already have a lot of problems with customers who don't get their payout in the beginning, you quickly get a very bad reputation and that is almost impossible to repair in the initial phase.

What site you're talkin about? Have I lost something? 

Sure, payout is the first thing to lookin out if you want to be a reputable casino, it is the first thing to be guaranteed for the users, but also support is important,

users have to solve his problem with casino as fast as possible, and considering that this industry is really competitive, if you wanna open a casino this is the two

most important thing, or users will leave you to go in another platform.

[Viscore]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

You should have a fast payout to consider in the first place. That's the goal of most of the bettors since they mostly bet for profits. Also, create some promotions that will make your new sportsbook attract a lot of customers. Bonuses will do but you should set also time limits for it as it won't be helpful at all if you give bonuses the whole time. At the end of the day, its the users who will build trust on your sportsbook throughout the year, but surely it won't happen instantly.

[SirLancelot]

Everyone talks about reputation, reliability, history and so on. But in fact, there is always a fairly significant percentage of brave (or greedy) gamblers who are willing to take risks and play in a new project if it offers good bonuses. So the easiest and fastest way to gain credibility and market share is to make good investments, offer bonuses and pay them fairly. I think this investment will pay off.

That's also one thing, a new casino that comes out usually gives out a good offer for their bonuses and stuff. It is why there are gamblers that do try out a new one even it's uncertain.

Those attractive bonuses are for real and getting their attentions. It's a part of how new casinos are getting their customers first before to build trust for having many users.

Almost all people likes money and are attracted to it and a gambling is kinda known for some to make money, that's why a gambling site won't be completed if without those welcome offers and other types of bonuses.

With the bonuses involved, it could mean that a gambler can only risk a smaller amount than usual in order to get the most out of their game and if ever things didn't go well like if a new casino turned into a scam, I think it's fine since many player didn't put their full trust yet and they didn't deposit bigger amounts. Many of the players that are only after the bonus can come and go, I mean they won't stick on the site, so there is also a big risk involved for the operators.

[mirakal]

Everyone talks about reputation, reliability, history and so on. But in fact, there is always a fairly significant percentage of brave (or greedy) gamblers who are willing to take risks and play in a new project if it offers good bonuses. So the easiest and fastest way to gain credibility and market share is to make good investments, offer bonuses and pay them fairly. I think this investment will pay off.

That's also one thing, a new casino that comes out usually gives out a good offer for their bonuses and stuff. It is why there are gamblers that do try out a new one even it's uncertain.

Those attractive bonuses are for real and getting their attentions. It's a part of how new casinos are getting their customers first before to build trust for having many users.

Almost all people likes money and are attracted to it and a gambling is kinda known for some to make money, that's why a gambling site won't be completed if without those welcome offers and other types of bonuses.

With the bonuses involved, it could mean that a gambler can only risk a smaller amount than usual in order to get the most out of their game and if ever things didn't go well like if a new casino turned into a scam, I think it's fine since many player didn't put their full trust yet and they didn't deposit bigger amounts. Many of the players that are only after the bonus can come and go, I mean they won't stick on the site, so there is also a big risk involved for the operators.

If the operators will allow bonus abuse, then for sure there's a risk on their side. Bonus are created in favor of the casino, it's like a bait for gamblers to get attracted and try their platform and once they already fall in love with the the platform, that's where gambling sites will already make profit consistently.

[molsewid]

If the operators will allow bonus abuse, then for sure there's a risk on their side. Bonus are created in favor of the casino, it's like a bait for gamblers to get attracted and try their platform and once they already fall in love with the the platform, that's where gambling sites will already make profit consistently.

I think they didn't allow that kind of bonus to be spammed or to be abuse, it is just that since they are new in the market they used that thing to promote and to reach more people. But they should not tolerate this since it will be considered as cheating as well, users are benefiting from them, they will lose something sooner if they will not check the algorithm or the codes to remove this abuse in bonus.

[Boristhecat]

It is difficult to enter into any business - especially when the market is growing not at an explosive but at a normal pace and the "pie" has already been divided among the existing players. But this is just a matter of investment - if you have the capital, you can get a part of the market and even if you affect its profitability a little, this will be quickly compensated by the fact that the market is growing and you, like your competitors, will continue to make a profit.

The market is big, capital is the most important but as long as you have a good team that will manage the business, then there's a chance that the business will grow and will be able to compete. Every business starts from being a newbie in the market, but it doesn't mean they won't succeed, because if they do the right strategy, competing against the big players is always possible.

In a situation where, for example, a new player buys an already existing project or makes investments comparable in size to such a purchase, it is difficult to call the appearance of a newcomer to the market. I think you have seen such examples in other areas when a large net of supermarkets/gas stations, etc. comes to a small town and takes part of the market from small shops. It's a risk-free move (for them), it's hard to compare it to a new venture even with a very good team, so I'll continue to think it's just a matter of investment.

[MonsterV]

You often hear people shouting in society about other topics and they are right: Trust can take years to build but can be permanently damaged in seconds. This is of course no different in the gambling industry, and it also involves very large amounts of money. You can't always control whether you have built up a good reputation, there are people who write negatively about a site, but the most important thing is that the players are paid properly and do not have to wait too long for their money. I think it also makes a difference where you have applied for your license as a gambling site.

[mirakal]

If the operators will allow bonus abuse, then for sure there's a risk on their side. Bonus are created in favor of the casino, it's like a bait for gamblers to get attracted and try their platform and once they already fall in love with the the platform, that's where gambling sites will already make profit consistently.

I think they didn't allow that kind of bonus to be spammed or to be abuse, it is just that since they are new in the market they used that thing to promote and to reach more people. But they should not tolerate this since it will be considered as cheating as well, users are benefiting from them, they will lose something sooner if they will not check the algorithm or the codes to remove this abuse in bonus.

They would not know that they were abused if they don't have a good system in place, they would think that the bonuses they are paying are just from legit winnings, so they are abused without knowing. What I'm saying is, "they will allow abuse", that is if they are not operating with a good internal control to prevent this.

[ethereumhunter]

If the operators will allow bonus abuse, then for sure there's a risk on their side. Bonus are created in favor of the casino, it's like a bait for gamblers to get attracted and try their platform and once they already fall in love with the the platform, that's where gambling sites will already make profit consistently.

I think they didn't allow that kind of bonus to be spammed or to be abuse, it is just that since they are new in the market they used that thing to promote and to reach more people. But they should not tolerate this since it will be considered as cheating as well, users are benefiting from them, they will lose something sooner if they will not check the algorithm or the codes to remove this abuse in bonus.

They would not know that they were abused if they don't have a good system in place, they would think that the bonuses they are paying are just from legit winnings, so they are abused without knowing. What I'm saying is, "they will allow abuse", that is if they are not operating with a good internal control to prevent this.

Usually, new casinos that are about to be launched or have already been launched have prepared themselves to deal with the cheating or abuse by people so that if they see abuse, they will act immediately. From here, sports casinos are trying to win the public's trust by tightening the rules to avoid abuse even though it will still exist. The casino will not allow abuse and they will continuously check if any abuse is taking place so that they can prevent it before they lose anything.

[Ararbermas]

It should be the security and they need to show how legitimate they are so that they can gain trust from gamblers. Because you know these days there's a lot of  scam platforms that using false information just to attract users especially when it comes promotion where they can really get some victims.. So for new platform they need to become genuine and they need to prove that they are not the same with other platform if they want to gain trust, of course it will take too long but its worth it afterwards..

[LUCKMCFLY]

If the operators will allow bonus abuse, then for sure there's a risk on their side. Bonus are created in favor of the casino, it's like a bait for gamblers to get attracted and try their platform and once they already fall in love with the the platform, that's where gambling sites will already make profit consistently.

I think they didn't allow that kind of bonus to be spammed or to be abuse, it is just that since they are new in the market they used that thing to promote and to reach more people. But they should not tolerate this since it will be considered as cheating as well, users are benefiting from them, they will lose something sooner if they will not check the algorithm or the codes to remove this abuse in bonus.

They would not know that they were abused if they don't have a good system in place, they would think that the bonuses they are paying are just from legit winnings, so they are abused without knowing. What I'm saying is, "they will allow abuse", that is if they are not operating with a good internal control to prevent this.

When in a casino there is the possibility of abuse of any kind, you have to stop all operations and immediately look for the programmer to correct that bug, you can never let so much time pass because that is where the problems come from, most players are not abusers and follow the rules, usually those who get vulnerabilities get the bug and exploit it, but they do it so badly that they make multiple accounts that expose it and those who meet all the requirements take away the benefits and that's where The bad thing is, I think that a recently launched casino should have very good vigilance to avoid these problems.

[TopT3ns]

When in a casino there is the possibility of abuse of any kind, you have to stop all operations and immediately look for the programmer to correct that bug, you can never let so much time pass because that is where the problems come from, most players are not abusers and follow the rules, usually those who get vulnerabilities get the bug and exploit it, but they do it so badly that they make multiple accounts that expose it and those who meet all the requirements take away the benefits and that's where The bad thing is, I think that a recently launched casino should have very good vigilance to avoid these problems.

Online gambling sites all rely on programmers so that they developers must have employees who have the expertise to manage scripts and an experienced programmer because if they don't have such trusted people it will make gambling place developers go bankrupt, usually those who set up online gambling sites will have informatics expertise is also only that usually programmers will collaborate with developers so that they find the same point of view and can improve security at this gambling place, so it can be said that gambling places must have people who understand programming languages.

[Fundamentals Of]

By proving that it is trustworthy. I mean the sportsbook has to make sure that each and every customer is treated well and fairly. It is where everything starts. Of course you will have to promote it and offer bonuses and promos to attract customers, but the one thing that makes a sportsbook trustworthy is the consistent convenient experience of its customers.

If deposits and withdrawals are instant, there are no KYC surprises, if bonuses are given fairly and promptly, if payouts are also instant and fair, etc then a sportsbook could gain trust. But of course there has to be more than this for a sportsbook to have a lot of clients. Betting odds should also be attractive. There should also be a long list of available sports and events.

[3meek]

It seems to me that for sportsbook to be successful, in order to earn the trust of users, they should have no problems with deposit and withdrawal... That is probably the most important condition, when you can trust a company... And the second important condition is not to be cheated when you change betting conditions, or even lie, for example if there are 5 yellow cards in a game and bookmakers say that there are only 3 cards and your bet loses...

[LUCKMCFLY]

It should be the security and they need to show how legitimate they are so that they can gain trust from gamblers. Because you know these days there's a lot of  scam platforms that using false information just to attract users especially when it comes promotion where they can really get some victims.. So for new platform they need to become genuine and they need to prove that they are not the same with other platform if they want to gain trust, of course it will take too long but its worth it afterwards..

I think that a casino from the beginning, from the first moment it is online, should not show any kind of problem to establish what is necessary and the most basic, we all know that there are players who will look for a way to play and have money without making deposits or Something similar, and why not, you should be allowed to meditate on some good requirements that is how most casinos establish it, and after meeting those requirements there if you can talk about having a good reputation and talking about whether they are reliable, First of all, reputation is not built overnight, but if you can take it into account, you can take good steps from the start.

[GigaBit]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

I mean obviously they just need to be legit and payout when they should.  Don't lock accounts incorrectly and make it easy for people to get money in and out of theor account.  Start with a small group.offer bonuses to draw people in and just be legit.  It's pretty simple.

Recently Gambling companies are acting as competitive on the other their success rate has also increased to a relatively large extent. Every gambling site offers some common benefits that are available at gambling sites. Among them, those who apply new strategy and generate interest from clients are usually ahead. A strategy to gain loyalty can be a long investment. I think those who will continue to promote any gambling site for a long time will definitely be trusted on their site. I think this can be consider a effective strategy along with others.

[Bitinity]

It seems to me that for sportsbook to be successful, in order to earn the trust of users, they should have no problems with deposit and withdrawal... That is probably the most important condition, when you can trust a company... And the second important condition is not to be cheated when you change betting conditions, or even lie, for example if there are 5 yellow cards in a game and bookmakers say that there are only 3 cards and your bet loses...

Exactly, that's the first thing need to be done by any sportsbook as well as casino to start gaining trust. Serving customers well to avoid complaints and issues will be the most important thing when it comes to trust. Good communication will also help any sportsbook to gain trust. What they need to remember is that there is no way to gain trust instantly, they need to work hard for it.