How to conntect via Nanominer? Can you give screnshot config for HiveOs? In "Connect ifromation" you don't write a tamplate.
We provide many examples, all miners follow a similar format, if we don't list the one you are using then try parameters like on the other templates or consult the miner documentation. If all else fails open a ticket with support and provide the link to download the miner and we can look for you and provide a solution.