More revelations on the challenges of physical casinos

[Potato Chips]

This is a usual case in the country and I don't think is a new thing anymore because had came across lot of news related to this.

Ah really? I'd avoid them at all cost then.

I'm curious if the shop or the brand are doing anything to fight this or their stance have always only been, just get your money from the thief-esque? because if this is happening too many times, there's a possibility that the managements have a lax quality control on their employees 🤔

IMO the brand should subsidize the losses otherwise people would be loosing confidence or perhaps too many players just don't give a damn and business is still flourishing? lol

[Adbitco]

This is a usual case in the country and I don't think is a new thing anymore because had came across lot of news related to this.

Ah really? I'd avoid them at all cost then.

Avoidance means creating a personal account directly with the casino site with or without haven to go local shop to bets. I believe to become an agency there are other terms that governed them but it seems they are being overlooked, that is why most of these agencies go ahead taking people's money away from them after winning and the only way to have their money back is to sue them to Court.
When this happened they easily have to come back to return it. Now, this has nothing to do with the company rather agent.

[robelneo]

This should not happen in physical gambling shops it's all the fault of the shop he should be as transparent as possible in running their business and he should prove within reasonable doubt that he already paid the winner, there is such a thing as bookkeeping when it comes to paying a large amount of money like the name and address of the one who claimed the prize a CCTV record.

If this spread in the vicinity where the shop operated the shop is as good as a failure, gambling platforms online and offline exist because of the trust of the bettors, take that trust away, and the business is gone

[ZippyPixL]

This should be a good fact to use when comparing online and offline casino. You see, these human betting agents can sometimes be funny. How does one explain that a total stranger came withdrawing the wins of another person, In the first place, how did the person know that somebody had won such an amount of money? If not for the agent who is privy to such information, who else except the winners knows that? As it is an offline bet, anything can happen due to the safety of such information. Who else except the winners knows that?

As it is an offline bet, anything can happen as the safety of the players and winners is not guaranteed, but the online casino is very much safer and better because only the gambler has their details and logins, and no one would interfere with their privacy, not even the customer care, until they make a complaint for help, which is when their account is looked into. Looking at this scenario, one would quickly say that the online casino is far more secured than the offline casino.

This definitely makes a strong case for the convenience and security of online gambling platforms, where transactions are digital and can be more easily tracked and verified. Online platforms often have robust systems in place to ensure that winnings are paid out directly to the account holder, reducing the chances of disputes or fraud.

[Odohu]

Sounds like it's not a casino, but just an outlet or small branch of a betting outlet locally. While physical casinos is nowhere near for this to happen. And it's incomparable to any physical casinos and online casinos.

You are saying that incident like this cannot happen in physical casino? Even though I cannot lay hands on any post or account of such incident happening with physical casinos, I find it difficult to rule out the possibilities.

Well, regardless, about this case, it's stealing. The court and authority will do something to the thief/staff or the owner itself as he/she is responsible for their staff.

From the available information, the winner already collected part of the payments so it will be difficult for the court or authorities to really do anything about the case. The staff of the betting company involved have the intention to steal and I think he is playing smart. One thing I'm sure of is that he has spent a good part of the money and may not be able to pay it back. In other words, the best the winner can get is what he already got.

[PX-Z]

You are saying that incident like this cannot happen in physical casino? Even though I cannot lay hands on any post or account of such incident happening with physical casinos, I find it difficult to rule out the possibilities.

Chances are low, especially to a known physical casinos, there's no mentioned that it's impossible, because there are already similar cases, but regardless it's rare to happen.

Sounds like it's not a casino, but just an outlet or small branch of a betting outlet locally. While physical casinos is nowhere near for this to happen. And it's incomparable to any physical casinos and online casinos.

You are saying that incident like this cannot happen in physical casino? Even though I cannot lay hands on any post or account of such incident happening with physical casinos, I find it difficult to rule out the possibilities.

...so it will be difficult for the court or authorities to really do anything about the case..

Authorities have all the means to force the suspect, especially the owner of the casino since he is the sole responsible of running that business to refund the lost funds either installment, cash or whatever, or else they will end in bars.

[YOSHIE]

I see this as a warning on the dangers of greedy agents in physical gambling platforms.

As you said, the winning ticket is in the hands of the winner, it doesn't make sense if the agent argues that someone took the winnings from someone else for themselves, that sounds ridiculous and irrational.

Gambling at a physical casino has many challenges and risks, especially if we win almost tens of dollars, this is a cunning and foul trick that is often carried out by agents, making excuses for various reasons, because they don't want to pay, We often see that in physical casinos there are fights between agents and players, one of the reasons, such as the case you mentioned here, is that for me I will not play in physical casinos, unless: I really know and know the casino agent well, that's a point for me, if they don't want to pay they will think repeatedly about the risks that occur.

Generally what happens in cases like that that I see, those who have only been to a physical casino once, the agent will cheat and treat players unreasonably, if they win, Of course, my advice is that if you want to gamble at a physical casino, try to come there with friends who are familiar with the casino, seen by agents, regular and valued customers.

[acroman08]

I'm curious how where the other people are able to withdraw the cash without the ticket or the owner of the ticket. I don't know why but I feel like something shady happened and the cashier is part of it.

This is a usual case in the country and I don't think is a new thing anymore because had came across lot of news related to this.

is it? any chance there's an explanation as to how other people were able to cash out the winnings without the owner or the ticket?

[Pandu Geddon]

The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

Whether physical casinos or online casinos also have almost the same problems. Physical casinos have problems with agents who may become greedy by lying to winners. whereas in online casinos we can see that there is quite a drama that can occur when we want to make a withdrawal, such as KYC verification procedures or very long withdrawal times.
we must be wiser in choosing where we play. Choose a casino that is proven to pay and is trustworthy. Always be careful when we try to play at a new casino, whether it's a physical casino or online, the risks are the same.

[Adbitco]

I'm curious how where the other people are able to withdraw the cash without the ticket or the owner of the ticket. I don't know why but I feel like something shady happened and the cashier is part of it.

This is a usual case in the country and I don't think is a new thing anymore because had came across lot of news related to this.

is it? any chance there's an explanation as to how other people were able to cash out the winnings without the owner or the ticket?

This is how this local shop does, when you go to their shop to place a bet with either a popular casino or gambling site they are representing as agent, when the games and matches are picked correctly and the agent place the bet after which he would print out the ticket and give the bettor a copy while he holds a copy but at this point the agent may decides to prints several copies, after the match ends the bettor may go back their to claim his winning if all the matches played correctly. But when there are several copies of the game anyone can claim it so that is where those agents do claims bettors funds.
That is why I will always encourage anyone gambling to use online betting platform, to reduce much hassle between agent and bettor.

[danadc]

The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

Whether physical casinos or online casinos also have almost the same problems. Physical casinos have problems with agents who may become greedy by lying to winners. whereas in online casinos we can see that there is quite a drama that can occur when we want to make a withdrawal, such as KYC verification procedures or very long withdrawal times.
we must be wiser in choosing where we play. Choose a casino that is proven to pay and is trustworthy. Always be careful when we try to play at a new casino, whether it's a physical casino or online, the risks are the same.

The biggest benefit that I see to sop physical casinos is that the winners receive the prize immediately and there is nothing that can be done, however in online casinos, nothing more than the fact of requesting a KYC requirement is something that It bothers us, it already bothers me, I have only completed KYC with the casinos that I have been more direct in action, duelbits, rollbit, and some others, but doing more KYC for other casinos, that doesn't work for me, Ultimately I have had more experience with physical casinos, because it is something fast, if I win they give me the money, if I lose then I leave, but I have a different experience, I talk to people, among other things.

[Slow death]

It seems to me that the system used by these agents allows cases like these to occur, so I wonder where the government is that doesn't inspect agents? and how did the court decide that the agent should pay a small amount of money? How did the agent prove in court that the guy who won raised part of the money so the judge just ordered the agent to pay part of the money? These questions I have will not be answered. In my opinion, the entire justice system in this case failed, because it is not possible that the police did not investigate this case well. for a judge to make such a decision, then it is because it has been proven that the guy really raised the money, but here comes the question of what are the conditions for a person to place bets and what are the conditions for a person to withdraw the money.

As I don't live in Nigeria I don't understand how things work in Nigeria. but in my country it works like this: when the person arrives at the agent, they pay and place bets and the system records all the person's ID data. It is mandatory for the person to take their ID when placing a bet, then they give a piece of paper that confirms the bet, if the person wins, then the person must come with the ID and the ticket. then the agent pays the person everything they earned. It is mandatory that the guy who played withdraws the money with his ID and bitcoin. In other words, it is prohibited for someone to hand over their ID and send someone else to collect the money. When withdrawing money, the face of the person who won must match the face on the ID. So in my country there is no such type of fraud as I saw in the OP

[mak013]

It sounds strange for me. I use bank cards for gambling all time i`m in the gambling. In such situation the agent can only match that you win. He don`t work with the money and can`t steal it.
PS. It is small enough sum, as for me. The agent can get big problems and lose his job for it. I don`t sure that he would get profit as the result of this steal.

[ultrloa]

The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

Whether physical casinos or online casinos also have almost the same problems. Physical casinos have problems with agents who may become greedy by lying to winners. whereas in online casinos we can see that there is quite a drama that can occur when we want to make a withdrawal, such as KYC verification procedures or very long withdrawal times.
we must be wiser in choosing where we play. Choose a casino that is proven to pay and is trustworthy. Always be careful when we try to play at a new casino, whether it's a physical casino or online, the risks are the same.

Well this will always depends on where you play and the size of the amount you won since there would be a huge risk to experience something bad if you won a lot of money on physical casino since for sure that there are lot of people watching you win will get tempted to do something bad and this is the disadvantage of this that's why I don't really like to play on crowded placed since I don't want to experience this scenario. In case of KYC verification process I'm fine with this as long as I choose to gamble on reputable casino since for sure that everything is on process and we have a lot of chance to get the money we won from them.

And for this its really crucial to choose the best casino we play so we can avoid any possible issues that we provably encounter since getting a lot of troubles is somehow not good to us especially if there's big money involve in the picture.

[Hispo]

It sounds strange for me. I use bank cards for gambling all time i`m in the gambling. In such situation the agent can only match that you win. He don`t work with the money and can`t steal it.
PS. It is small enough sum, as for me. The agent can get big problems and lose his job for it. I don`t sure that he would get profit as the result of this steal.

Sure it sounds weird, but there could be some sense behind of it. Perhaps, we are talking about a gambling company which works within a model of franchises, in which each betting store is operated in a autonomous way by each agent, who happens to be the owner of the place as well. Probably, the owner of this specific betting place has some of his own money as bankroll of the business to continue to operate, thrus why he did not want to pay that bettor the money which was rightfully of his property.
Regardless of what happened, this is the kind of situation which shows when a betting house or casino is not to be trusted by the general public.

[shield132]

The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

According to the tweet and the victim narration, he bet the game in a physical shop and won N16,700,000 (~$13,500) but the agent of the shop refused to pay him even after the betting company from their head office instructed him to pay. Not that the company did not pay the agent, they paid but the agent refused to pay him saying that someone else have come to withdraw the money. He approached the court only to get N3,000,000( $2,400) out of the total winning and was asked to go and look for the people that withdrew that money. Normally, when there is winning, the only way to withdraw is to tender the ticket to the agents who will take the ticket before paying the winning. So I do not know how someone will withdraw the winning of another and what the person used to make the withdrawal. I think the agent wanted to steal the entire money but due to the pressure from the court, he has to return part of it. I see this as a warning on the dangers of greedy agents in physical gambling platforms.

Source: https://twitter.com/General_Oluchi/status/1782027404027797716

That was definitely a scam attempt by the agent of the shop. It's the agent's responsibility to whom they give the money. I might win a lot, and then someone creates a fake ID card or something similar and goes to the shop to claim my reward. If the shop agent gives him my reward, then the shop agent is responsible for this loss but they are always very careful. In this case, I think that the shop agent was trying to claim the winning, e.g. he was scamming the real winner. Such a liar people should be fired from their jobs.

I personally prefer betting online. I don't understand why someone should make a bet in a local shop, it's very easy to make a bet online and claim a reward, you get it immediately in your wallet and don't have to leave the house.

[Gozie51]

I see this as a warning on the dangers of greedy agents in physical gambling platforms.

I don't see this only related to physical gambling platforms, scam is scam and it does happen in online casinos as we have seen some report on certain challenges to withdraw winnings. So they are all scam and can take any form.

In the instant matter, this is not new but the way it could happen is if the winner misplaced his ticket and someone else steal it or got hold of it to present it and get paid the winning. Or there is a photocopy of it that was presented as winning ticket. At another instant, the agent may argue that the ticket is blurred and can not see the winning ticket clearly . So these are ways a winner can be scammed of his winning and if he can prove his case that he didn't do any of this then he would get his full winning. Now that he didn't get the full winning potential, it means he probably didn't convince the court that the fault of not receiving his full payment is not from him.

[qwertyup23]

Land based casinos can be seen to be equivalent to the sport betting site and not betting agent because the owner of the casino owns the casino building. Unlike sport betting agent which are just agent of a betting site.

Thank you for this clarification! I was very confused to see a betting agent in a land-based casino which seems improbable given that you can cash-out your money directly from the gambling establishment itself after winning.

Betting agents have seem to have a negative perception in the public due to the ongoing scams that had happened recently. I do agree- if you can bet to yourself, then avoid using a betting agent if you can do so. Sure they may be convenient to use but the risks are just too high associated with these betting agents.

It sounds strange for me. I use bank cards for gambling all time i`m in the gambling. In such situation the agent can only match that you win. He don`t work with the money and can`t steal it.
PS. It is small enough sum, as for me. The agent can get big problems and lose his job for it. I don`t sure that he would get profit as the result of this steal.

Sure it sounds weird, but there could be some sense behind of it. Perhaps, we are talking about a gambling company which works within a model of franchises, in which each betting store is operated in a autonomous way by each agent, who happens to be the owner of the place as well. Probably, the owner of this specific betting place has some of his own money as bankroll of the business to continue to operate, thrus why he did not want to pay that bettor the money which was rightfully of his property.
Regardless of what happened, this is the kind of situation which shows when a betting house or casino is not to be trusted by the general public.

I do agree with the points that you have raised.

Using a card still cannot guarantee absolute safety especially if you are dealing with betting agents. The best thing to do is to remain vigilant and ask/search in this forum for feedback regarding a betting agent or platform.

Like what I always say, prevention is 100% better than cure. Make sure that you before you commit your funds/money in a given gambling site, do research and ask for feedback for extra layer of security.

[kotajikikox]

In gambling greedy and scammers are rampant and this is why we must be always aware and try to choose more legit and trustworthy people to put on our money and bets because in the end we will suffer hardly like what happened here.
and the sad part is that the agent even creating story that there is already someone claims the winning? that is the stupidest thing he can deliver.

[bitbollo]

It's an incredible story that unfortunately seems like a real scam...I don't know how it works legal system in your country but this not seems a quick solution.
Also seeing the figure/amount spends, unfortunately it is not a small thing to lose such an amount and anyone would be angry

A similar case happened in Italy, but here the shopkeeper actually stole a winning ticket and then try cashed it himself
Meanwhile he was famous at nation level, and he doesn't was able to cashout