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Author Topic: Does User Complaints of a casino in the Reputation board influence you  (Read 573 times)
Fivestar4everMVP
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August 03, 2024, 07:42:25 PM
 #41

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?
Of course it does for, if it doesn't, then it simply means the forum's reputation board and every information posted there is meaningless.

Aside from Stake, which is one of my most favorite and trusted casino, any time I want to play on any other casino, I usually will go to the reputation board to check for latest accusations against casinos to make sure there is no complaints against the casino I want to play on.
If there is, I read the complaint to find out what the issue really is, if I perceive the issue to be as a result of op's fault, I go ahead to use the casino as intended.
But if it's a situation where it's the casino trying to play smart to maybe cheat the player off his or her money, I simply will change my mind and choose another casino, one without any complaints from users.

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August 03, 2024, 07:46:07 PM
 #42

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

It probably depends on the accusation and the proof provided by the user. If there are a lot of complaints but none of them make much sense, I wouldn't be bothered at all, but if there are only a few accusations but they do make sense and the proofs submitted to make it look like the casino is at fault, that might change my mind.

We often see gamblers creating accusations against casinos when they get burned out, lose all their money, and can't accept the reality that they have lost, such accusations don't make any difference for me because I know the casino doesn't have anything to do with them losing their money unless those accusing the casino can prove that the results have been manipulated.
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August 03, 2024, 08:02:50 PM
 #43

Customer reviews can be gotten from anywhere whether from a forum, social media, websites or the Internet. The bitcointalk forum is an organised forum and  if complaints about a particular casino becomes persistently in the reputation board here, then it is not something that should be overlooked.

As a first timer, I would be very careful in choosing a casino. Why would I use a casino with lots of negative reviews? A casino with a very long history of complaints that are yet to be resolved is a big no for me, what is the guarantee that my case with the casino will be different if I go ahead to gamble with them?

Even as a long time user of a particular casino, once I begin to see or hear about some complaints from my fellow gamblers, I will naturally be at alert which will prompt me to find out more about the casino.

There are lots of reputable casinos here I can go for. Once any of the casinos begin to be in the news for the wrong reasons persistently, I will be concerned.

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August 03, 2024, 08:04:10 PM
 #44

Even though I rarely post in the scam accusations section, almost every day I read the threads there.
Apart from almost all reports coming from newbie accounts, the reports are always for the same casino within a certain period of time.
For example, this month there are many reports about casino A, and next month there are many reports/accusations against casino B - sometimes I think the accusations seem organized and carried out by a group.
So, I will not believe any accusations like that until there is clear evidence of who is right and wrong.

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August 03, 2024, 08:10:33 PM
 #45

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?
Speaking about own discretion or simply with decisions then it would really be that totally be understandable that you would really be wanting yourself on dealing up with things on which doesnt have any issues or complaints. If you are really that dealing or playing on a site on which its been long time existing and there are sudden issues been thrown up then everything will really be that depending whether its been proven or just simply on users fault. You can already made out some conclusion basing up with those things specially if its proven out. This is why we do have that reputation board on which we know that this is something that will really be helpful on making those conclusions because we do have users or members of this forum who are really that good when it comes on researching things or simply making proving out
whether its legit or not and drawn out conclusions whether the platform is at fault or guilty, if it does then it would really be just that common sense that you would be stopping on dealing with that platform
as simple as that.

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August 03, 2024, 08:13:09 PM
 #46

Even though I rarely post in the scam accusations section, almost every day I read the threads there.
Apart from almost all reports coming from newbie accounts, the reports are always for the same casino within a certain period of time.
For example, this month there are many reports about casino A, and next month there are many reports/accusations against casino B - sometimes I think the accusations seem organized and carried out by a group.
So, I will not believe any accusations like that until there is clear evidence of who is right and wrong.

people read those accusations just like us who are drawn to the title of the topic since we are interested to learn what happen and whether the casino is really at fault. there are times that casino indeed can be blamed but learning that they are reputable since since, its hard to believe they are going to scam for small amount too.

but there are also users who really have the intention to ruin the reputation. i have seen one scam accusation here that have been posted for months and then recently it was again posted in the altcoinstalks.com when its been dealt already in here.

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August 03, 2024, 08:15:19 PM
 #47

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?
I am not the person who has a habit playing at various different of online casinos because for gamble usually i stick to the particular online casinos which usually the popular and has good reputation and regarding the question i think there was no perfect casinos with no accusations because even trusted casinos has accusations because they will face different costumers who always be complaining about their service but for me as long as those casinos can solved people complaint with very well i think that would be good

And i have been seen several times to see the casinos which i was often to play got scam accusations but it wasn't bothering me about those things and i still continue to playing at there without any peoblem because i believe the casinos can solved those accusations with very well and they can able to managed their reputation

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August 03, 2024, 08:18:55 PM
Last edit: August 03, 2024, 09:18:45 PM by acroman08
 #48

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?
yeah, it does but it depends, I mean if the casino has enough valid complaints where the casino is actually at fault? then yeah, I'd be more inclined to avoid the casino. but if the casino has a lot of complaints but the gambler is obviously at fault or if the casino resolves and fixes the issue in a timely and professional manner, then the complaints don't really sway me to not play at the casino.

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August 03, 2024, 08:29:20 PM
 #49

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

I have answered this question in another thread stating that accusations should be dealt with on a case by case basis as not all of them are credible. We should not forget that some casinos may deliberately tarnish the reputation of their competitors by publishing false accusations, especially since the forum here provides a special section for this type of topic.

This was my answer in another thread:

According to my relatively long experience here on the forum, more than 90% of the accusation topics that are published, whether in the accusations section or in the gambling section or even in comment posts, the user is not right and the casino can find arguments to support its position. Of course, here I mean the accusations that target casinos known for their integrity.

And often, the accusation topics for one casino follow one another in a very short period. This often happens with casinos that operate outside the forum and do not have representation here.

This does not mean that all casinos are always honest because some of them have turned into scams over time, but in general it can be said that casino projects that have representation on the forum and have active interaction with the community here, are always careful in implementing their policies because they realize that any mistake, no matter how small, could lead to ruining their reputation. This confirms the possibility of considering the forum as a relative guarantee of the integrity of some projects that build part of their reputation using it.

 
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August 03, 2024, 08:41:12 PM
 #50

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?
yeah, it does but it depends, I mean if the casino has enough valid complaints where the casino is actually at fault? then yeah, I'd more include to avoid the casino. but if the casino has a lot of complaints but the gambler is obviously at fault or if the casino resolves and fixes the issue in a timely and professional manner, then the complaints don't really sway me to not play at the casino.
If its proven or the accusations are true plus the number of valid or real negative feedbacks keeps on piling up, then this is the moment that i would really be leaving that platform
and look for something else. If we do really tend to look around then theres lots of gambling platforms on which its really still reputable and having no issues, there might be some but not really that bad
or everything had been resolved out. There's no perfect casinos as we do all know on which issues are really that existing. The important thing is that those issues has been resolved and there's no pending into that.

Real time feedbacks and community opinion and views would really be that important and you cant just that neglect it out. Make yourself that aware on the things happening
because updates are really that something important because if you wont really be that making yourself updated then you might just that left out on what are the current
events and dealings on which you should supposed to know specially when issues and complaints arises.

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August 03, 2024, 08:58:11 PM
Last edit: August 04, 2024, 06:50:51 PM by Saint-loup
 #51

Yes of course, it should. And for example, I'm proud to be part of a campaign for a casino with 0 complaints in the reputation or scam accusation board afaik. If some casinos are able to do it why others have such bad rates? Some members like to accuse customers and blame the victims but why some casinos receive 0 complaints or accusations while others get several of them every months or weeks sometimes?

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August 03, 2024, 08:59:03 PM
 #52

It does influence me, mate; I must not experience it myself before I believe it's true. We learn from other people's experience and must not wait until they happen to us before we learn. If any complaint or accusation that is raised in the reputation board is proven to be true, it makes me lose interest in using the casino or even referring someone there. Although I don't use too many casinos, I just have the few I use frequently, but seeing some accusations against any casinos makes me not even refer them to someone. 

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August 03, 2024, 09:12:01 PM
 #53

Yes. Reputation board for casinos can be helpful, but they also sometimes feel like a crapshoot.  On one hand, yeah some complaints on there are legit - shady casinos that pull sketchy stuff absolutely exist.  But on the other hand, lets be real - plenty of folks just get salty when they lose and wanna blame someone else. 

So I mean, I glance at the reputation boards and all, but I dont put too much stock in every sob story.  I try to focus more on the well-known places that have good reputations built up over time.  but at the end of the day it is still gambling. You gotta go in knowing the risks and not bet more than you can afford to lose. You win some, you lose some, but you live to fight another day.  Just gotta be smart about it.

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August 03, 2024, 09:17:01 PM
 #54

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

I think that casino that has established his name wouldn't want to play tricks to make you lose money. Some of the people that has loss money from really made such losses but you know some people can be dramatic, they will creates something where there is nothing and you see the most of the allegations label against the casino, so it's most of the time that people actually loss money. The only casino I can say people are not satisfied with in this forum is 1xbet.

With the damages that 1xbet has done to people on this forum, I'm not sure if they ever launch a campaign to pay back people they owned and refused to pay will really be helpful because they seems like they have terrorise many people on this gambling business that even if you don't play, they know when you are there. This how influential 1xbet losses has did to many people.

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August 03, 2024, 09:28:01 PM
 #55

If the casino is an old and already reupdated casino then it does not bother much because it's understandable that one or two case can go wrong but if the casino is fairly new and still working on building up a reputation then I may look into the details of the complain. In some cases I may ask any question that I will think is necessary to investigate the legitimacy of the complain. I will not just make my decision by looking at the complain.
I kind of agree with you, as a new casino if they need customers they should try and avoid every necessary errors or accusations, and the easiest way to testify every issues is that they should try and make sure that their customers support teams are in order so that any complaint will be responded until. What really brings down a casino reputation is delay in payment and withdrawals, no gambler will like to experience delays on withdrawals and deposit, more especially when they have lost a lot. However if the customers have make a complain about any issues and the customer support team didn't respond on time the gamble will accuse them and it will bring down the reputation of the casino.
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August 03, 2024, 09:36:04 PM
 #56

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

Complaints regarding a casino can definitely impact whether I choose to play there. However, I do realize that sometimes it is the users themselves who have not abided by the rules and regulations. The number and nature of complaints will be checked to see if they are really justified or if they were just because of user error. This could be supplemented by further research and going through reviews from different quarters to better judgment.

Being able to clearly understand the terms and conditions of any casino you play in is very vital. This helps to avoid any possible misunderstanding that could result in a complaint being filed later on. If a casino is reputable and has proven itself to be transparent in its operations, and further shows a real effort in addressing complaints, then I'll play there feeling quite comfortable. However, in the case where there are too many unresolved complaints or indications of unfair practices, I will look for another casino in which to play.

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August 03, 2024, 11:45:47 PM
 #57

To be honest, there are some complaints and accusations which could make me think twice about signing up onto some casino or service in general. It is not only the kind of accusation, but also how often those accusations surface here in the forum.
I also avoid casinos which do not seem to pay jackpots to their winners as easily as they should, it is a signal of lack of liquidity and if a casino lacks of liquidity is not supposed to be trusted, obviously

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August 04, 2024, 02:25:18 AM
 #58

I don't pay close attention to every complaint against a casino. Oftentimes, casino users are too quick to cry scam when in fact they're the ones who are at fault, mostly in violation of the casino's terms and conditions, which they probably didn't even care to read before signing up.

But there are also casinos known for having too many complaints, unaddressed complaints. That results into a poor reputation. The likes of 1xbet, for example, is too infamous that it isn't worth risking opening an account there. There's simply too much smoke that you'd conclude there must be fire.

For me, it isn't about individual complaints. It is about a pattern. Reputation is based on patterns, track records.

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August 04, 2024, 02:41:20 AM
 #59

Yes. In choosing an online casino we need all the resources available to pick a reputable one. It's not like we are just going to play a demo here, we are going to be losing money, depositing real money, and more. We have to be picky even if this is just once in our life. Security is what we need and if there are red flags that an online casino have not fixed yet then let's just walk away and look for another.
This is the problem nowadays, gamblers tend to just play because one popular social media icon said so. They won't do their research because they only trust that popular dude or artists. Not everything that they support are trustworthy, we still need to do our own homework.
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August 04, 2024, 03:29:47 AM
 #60

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

I will be aware and follow the development of those accusations but the one thing that will influence my decision is the result of the investigation.

Anyone can open an accusation but it does not mean that the casino is at fault. We have proven time and time again that the users are the ones at fault, or they just want to ruin the casino's reputation to try to get back all that he loses if the complaint is legit and a majority thinks that the casino is at fault then that will be time to take note and ponder if you want to continue playing in that casino.

I believe that casinos should maintain their reputation at all times because the industry is very competitive, and everything about a casino is its reputation in the industry.

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