Punkz.com | Anonymous Crypto Casino | Sportsbook | No KYC | 100% Welcome Bonus

[ryzaadit]

-snip-

Two scenario
- Either you still have some balance left from the bonus (but these one should be not, cause based rules the balance should be forfeits)
- Bugs

Can't do anythings from user side, the things you are doing was correct. Contacting support, based the explanation on last statement in the bonus page information. BTW have you tried with other crypto ? these bonus tied to BTC right ?

It's other crypto are not being using for the bonus also effecting your withdraw tx ? If the other crypto are not effecting, the only way play with other crypto until the BTC balance bonus problem getting fixed.

[Wapfika]

- Players have 7 days from their first deposit to fulfill the wagering requirements.

From my understanding, the bonus thing has already expired right? It's been already a couple of week, but I still cant withdraw. I have talked with LM as well, and unfortunately the issue is still there. Perhaps you guys can explain to me what the mistake I did and how to solve it? It just doesn't make sense to me to wager 80x of deposited amount to withdraw the balance. Thank you.

This is definitely a bug probably due to your first deposit never being bust that’s why the bonus expired. Casinopunkz support is responsive and updating frequently the casino.

There should be a cancel button for that bonus in case for a scenario like this which user doesn’t meet the requirements during the expiration period.


I have some cashback on this casino due to my recent loss. I’m wondering if my cashback will get lower if I will play again and recover some of my previous losses. This is not a rakeback so the cashback is based on my total losses.

[Bitinity]

I have some cashback on this casino due to my recent loss. I’m wondering if my cashback will get lower if I will play again and recover some of my previous losses. This is not a rakeback so the cashback is based on my total losses.

Your cashback may even become zero if you manage to recover and make a profit before the day of the cashback distribution. I said it based on my own experience few weeks ago when I had like $20 cashback under my available rewards on the VIP program page, but it was gone a day later because I managed to win back and make nice profit. As what you say, cashback is based on netloss unlike rakeback which is based on wager amount.

[Wapfika]

I have some cashback on this casino due to my recent loss. I’m wondering if my cashback will get lower if I will play again and recover some of my previous losses. This is not a rakeback so the cashback is based on my total losses.

Your cashback may even become zero if you manage to recover and make a profit before the day of the cashback distribution. I said it based on my own experience few weeks ago when I had like $20 cashback under my available rewards on the VIP program page, but it was gone a day later because I managed to win back and make nice profit. As what you say, cashback is based on netloss unlike rakeback which is based on wager amount.

Thanks for the confirmation. I thought they have different cashback mechanism but good thing I ask here first before I made deposit and play. It will not hurt me if I will wait for 2 more days to protect this cashback.

I wonder if there’s a rakeback feature on this casino VIP aside from the cashback since I don’t see the rakeback percentage on the VIP page.

[iv4n]

From my understanding, the bonus thing has already expired right? It's been already a couple of week, but I still cant withdraw. I have talked with LM as well, and unfortunately the issue is still there. Perhaps you guys can explain to me what the mistake I did and how to solve it? It just doesn't make sense to me to wager 80x of deposited amount to withdraw the balance. Thank you.

I had some problems too, I don't know if they are similar things or not, but the casino definitely has some problem with deposits and withdrawals...
https://bitcointalk.org/index.php?topic=5519214.msg64812943#msg64812943

Support didn't provide any help, they didn't do anything except repeat the same answers. But that's nothing new, the support is the same in most casinos... LM was much more helpful.

I hope the issue will be solved, and somehow I am sure it will, you just need to be patient. Don't be me (by the time they solved my problem, I gambled away my entire balance) so stop playing until they solve it... and I would love to hear an explanation of what went wrong, of course, if the casino even gives you one.

[jayce]

Two scenario
- Either you still have some balance left from the bonus (but these one should be not, cause based rules the balance should be forfeits)
- Bugs

Can't do anythings from user side, the things you are doing was correct. Contacting support, based the explanation on last statement in the bonus page information. BTW have you tried with other crypto ? these bonus tied to BTC right ?

It's other crypto are not being using for the bonus also effecting your withdraw tx ? If the other crypto are not effecting, the only way play with other crypto until the BTC balance bonus problem getting fixed.

Based on the last explanation I got from their customer support staff, she guessed it's probably a bug, but yeah I still get 0 clarification from them until now. But the irony is I got this email few days ago



weird isn't it?

This is definitely a bug probably due to your first deposit never being bust that’s why the bonus expired. Casinopunkz support is responsive and updating frequently the casino.

There should be a cancel button for that bonus in case for a scenario like this which user doesn’t meet the requirements during the expiration period.
...

They are always responsive when you reach them, but they have never came back with the explanation nor the solution, every time I contacted their support. I'm still expecting him to explain to us, and I'm bit surprised to know my friend iv4n also gets the same issue. He is one of the most active gamblers and posters here, and seeing he faces same problem, then I think this is quite serious.

I had some problems too, I don't know if they are similar things or not, but the casino definitely has some problem with deposits and withdrawals...
https://bitcointalk.org/index.php?topic=5519214.msg64812943#msg64812943

Support didn't provide any help, they didn't do anything except repeat the same answers. But that's nothing new, the support is the same in most casinos... LM was much more helpful.

I hope the issue will be solved, and somehow I am sure it will, you just need to be patient. Don't be me (by the time they solved my problem, I gambled away my entire balance) so stop playing until they solve it... and I would love to hear an explanation of what went wrong, of course, if the casino even gives you one.

Damn our problems are exactly same! And you know what? While I was waiting their update, I also spent my balance until 0 and I even deposited again, as I believed they would solve my issue later. Turns out they don't. I still can't wd it. It's just sad to see a casino has less-active representative here, and yeah, LM did a great job by helping me out, but the problem is still there. Yeah once they send me any update I'll ping you. The worst part is we have to warn anyone to deposit here.

[Shishir99]

Your cashback may even become zero if you manage to recover and make a profit before the day of the cashback distribution. I said it based on my own experience few weeks ago when I had like $20 cashback under my available rewards on the VIP program page, but it was gone a day later because I managed to win back and make nice profit. As what you say, cashback is based on netloss unlike rakeback which is based on wager amount.

If I am not wrong, if you claim that $20 cashback and then you win back what you lose, then if you lose again, you won't get the cashback till you pass the previous limit. For example, if your loss was $500, this time you won't get cashback until you lose more than $500. If I remember correctly, one of the casino support explained this a while ago.

But as far as I know, different casinos have different systems. Some casino has a cashback expiring system. Users have to claim their cashback within a certain time, otherwise the cashback expires. Some other casinos do not have an expiring system.

[Wapfika]

Your cashback may even become zero if you manage to recover and make a profit before the day of the cashback distribution. I said it based on my own experience few weeks ago when I had like $20 cashback under my available rewards on the VIP program page, but it was gone a day later because I managed to win back and make nice profit. As what you say, cashback is based on netloss unlike rakeback which is based on wager amount.

If I am not wrong, if you claim that $20 cashback and then you win back what you lose, then if you lose again, you won't get the cashback till you pass the previous limit. For example, if your loss was $500, this time you won't get cashback until you lose more than $500. If I remember correctly, one of the casino support explained this a while ago.

But as far as I know, different casinos have different systems. Some casino has a cashback expiring system. Users have to claim their cashback within a certain time, otherwise the cashback expires. Some other casinos do not have an expiring system.

On casinopunkz cash back mechanism, You can see already the progress of your cash back after you loss while claim button is only available after the monthly countdown was over so I think they are doing real time plus/minus on the cash back rewards based on your actual PnL on the casino.

I will try to play tomorrow to verify this info.

This is definitely a bug probably due to your first deposit never being bust that’s why the bonus expired. Casinopunkz support is responsive and updating frequently the casino.

There should be a cancel button for that bonus in case for a scenario like this which user doesn’t meet the requirements during the expiration period.
...

They are always responsive when you reach them, but they have never came back with the explanation nor the solution, every time I contacted their support. I'm still expecting him to explain to us, and I'm bit surprised to know my friend iv4n also gets the same issue. He is one of the most active gamblers and posters here, and seeing he faces same problem, then I think this is quite serious.

I had some problems too, I don't know if they are similar things or not, but the casino definitely has some problem with deposits and withdrawals...
https://bitcointalk.org/index.php?topic=5519214.msg64812943#msg64812943

Support didn't provide any help, they didn't do anything except repeat the same answers. But that's nothing new, the support is the same in most casinos... LM was much more helpful.

I hope the issue will be solved, and somehow I am sure it will, you just need to be patient. Don't be me (by the time they solved my problem, I gambled away my entire balance) so stop playing until they solve it... and I would love to hear an explanation of what went wrong, of course, if the casino even gives you one.

Damn our problems are exactly same! And you know what? While I was waiting their update, I also spent my balance until 0 and I even deposited again, as I believed they would solve my issue later. Turns out they don't. I still can't wd it. It's just sad to see a casino has less-active representative here, and yeah, LM did a great job by helping me out, but the problem is still there. Yeah once they send me any update I'll ping you. The worst part is we have to warn anyone to deposit here.

I hope you will fixed your problem soon. The slot games is a bit laggy when playing long term. The turbo mode always have pause and doesn’t run smoothly.

[xLays]

Made some deposit today to participate the multiplier contest posted on games and round. Only got 182X which is pretty good I guess. I also participated last time but didn’t get that multiplier to be able in leaderboard.

Anyway I checked again the monthly wagering contest in site and surprisingly there’s only few who opted in. I know there’s 15 days left but I guess casinopunkz doesn’t do anything to promote that contest. And there’s some changes on multiplier contest on site all slot is now counted, last time was only selected slot at available to play that contest. Now it hard to win there lol.

[jayce]

I hope you will fixed your problem soon. The slot games is a bit laggy when playing long term. The turbo mode always have pause and doesn’t run smoothly.

Thanks man! Just make sure to play the slots in good internet connection. I got a free spin bonus when playing a game there, but after the 1st spin, it didn't stop for like 5 minutes, and I decided to refresh it (not sure what steps should be taken in this kind of situation), and yes, as you probably have guessed, I lost the entire free spins. Of course I wasn't happy with that after spinning hundreds of spin until that bonus.

Oh btw @iv4n, they finally reached me and said my bonus has been cancelled by them, so I can withdraw. I tested it and withdrawn USDT, it worked! Thank you CasinoPunks and LM! But the problem now, I lost my entire BTC balance. There was 0.0023 btc and it's 0 now. I messaged them again and now I'll wait another year to see their response. Oh at the same time I withdrawn my USDT, I got 10 free spins on Beheaded game, and have claimed it.

[TravelMug]

Made some deposit today to participate the multiplier contest posted on games and round. Only got 182X which is pretty good I guess. I also participated last time but didn’t get that multiplier to be able in leaderboard.

Congrats on that hit, it could be good though for 5th place, but at least you will get some from entering the multiplier contest. So let's see, I'm expecting others to come out big again just like the last time.

I'm running out of luck from this multiplier contest, I just won as well last place if my memory serves me right a couple of weeks ago. But still good to see that there are a lot of participating right now and make this contest challenging,  .

[Wapfika]

Oh btw @iv4n, they finally reached me and said my bonus has been cancelled by them, so I can withdraw. I tested it and withdrawn USDT, it worked! Thank you CasinoPunks and LM! But the problem now, I lost my entire BTC balance. There was 0.0023 btc and it's 0 now. I messaged them again and now I'll wait another year to see their response. Oh at the same time I withdrawn my USDT, I got 10 free spins on Beheaded game, and have claimed it.

Hahaha, It seems you can’t escape Casinopunkz easily. They are so attached to you lmao.


Guys, I can confirm that my cashback rewards is really decreasing whenever I win back my lose since I manage to made a decent profit today that erased my cashback rewards totally.

I should wait for just 12hrs to claim the cashback and play but my curiosity kills me so I took the hit for the team.   

[iv4n]

Oh btw @iv4n, they finally reached me and said my bonus has been cancelled by them, so I can withdraw. I tested it and withdrawn USDT, it worked! Thank you CasinoPunks and LM! But the problem now, I lost my entire BTC balance. There was 0.0023 btc and it's 0 now. I messaged them again and now I'll wait another year to see their response. Oh at the same time I withdrawn my USDT, I got 10 free spins on Beheaded game, and have claimed it.

You sent them a message about what?

I lost a lot more than 0.0023 BTC... it's all a loss, our mistake for not being patient. This happens in crypto casinos, whether it was intentional or not I don't know, some casinos use various tricks, some of which are not very fair. Anyway, I complained a little but nothing came of it, I didn't expect anything, but I wanted to write them a few lines.

[tbct_mt2]

Thanks man! Just make sure to play the slots in good internet connection. I got a free spin bonus when playing a game there, but after the 1st spin, it didn't stop for like 5 minutes, and I decided to refresh it (not sure what steps should be taken in this kind of situation), and yes, as you probably have guessed, I lost the entire free spins. Of course I wasn't happy with that after spinning hundreds of spin until that bonus.

Internet connection is most important when playing games, slot games and more important if you are playing with your own money. You lost, but it is less painful because you lose with your freespins, not with your own money.

It is still a lesson and warning for many people, assess quality of Internet connection, before they start their playing session on casino with slot games. If the Internet connection is not good, try to find better places for better connection and if they can not have it, just don't playing as protecting your own money is most important.

Don't play, don't lose money. You have a long life for playing, just when you have access to good Internet connection.

[Shishir99]

On casinopunkz cash back mechanism, You can see already the progress of your cash back after you loss while claim button is only available after the monthly countdown was over so I think they are doing real time plus/minus on the cash back rewards based on your actual PnL on the casino.

I will try to play tomorrow to verify this info.

I don't remember if I tried their casino yet because I saw some slot multiplier contest a few weeks ago, but I don't remember if I actually participated or not. Even if I did, I don't remember checking their cashback system. I usually make small deposits and I assume they do not even have cashback for general users. Isn't cashback for certain VIP ranks only?

Most of the casinos actually offer cashback to their VIP players. So, if Casinopunkz actually offer Cashback to all their players, that is something new I am hearing about.

[Wapfika]

On casinopunkz cash back mechanism, You can see already the progress of your cash back after you loss while claim button is only available after the monthly countdown was over so I think they are doing real time plus/minus on the cash back rewards based on your actual PnL on the casino.

I will try to play tomorrow to verify this info.

I don't remember if I tried their casino yet because I saw some slot multiplier contest a few weeks ago, but I don't remember if I actually participated or not. Even if I did, I don't remember checking their cashback system. I usually make small deposits and I assume they do not even have cashback for general users. Isn't cashback for certain VIP ranks only?

Most of the casinos actually offer cashback to their VIP players. So, if Casinopunkz actually offer Cashback to all their players, that is something new I am hearing about.

You can already have the cashback which is 5% as based cashback if you rank up the first level of their VIP program with just 10K wager if I remember correctly.

The difference is they don’t have rakeback with their VIP benefits and only offers cashback and level up bonus then increase the percentage when you level up your VIP.

[Beparanf]

I manage to win 1083€ out of 14€ bonus buy. I’m just using my dust wallet balance to try new games of Nolimit without expecting anything big out of this small bonus buy.

I can’t believe that I achieved this huge win from unexpected moment from my most nemesis slot provider. Too bad this is not counted on the contest but I’m super happy already to my win.

[panjul07]

On casinopunkz cash back mechanism, You can see already the progress of your cash back after you loss while claim button is only available after the monthly countdown was over so I think they are doing real time plus/minus on the cash back rewards based on your actual PnL on the casino.

I will try to play tomorrow to verify this info.

I don't remember if I tried their casino yet because I saw some slot multiplier contest a few weeks ago, but I don't remember if I actually participated or not. Even if I did, I don't remember checking their cashback system. I usually make small deposits and I assume they do not even have cashback for general users. Isn't cashback for certain VIP ranks only?

Most of the casinos actually offer cashback to their VIP players. So, if Casinopunkz actually offer Cashback to all their players, that is something new I am hearing about.

You can already have the cashback which is 5% as based cashback if you rank up the first level of their VIP program with just 10K wager if I remember correctly.

The difference is they don’t have rakeback with their VIP benefits and only offers cashback and level up bonus then increase the percentage when you level up your VIP.

Cashback or in other word lossback is actually better to be given without reaching certain level because a player may loss several thousands dollar but his wager amount is less than the minimum amount to reach the lowest VIP level to be eligible for the cashback.
Imagine someone (a new player) is losing $8000 but wager less than $10k, means that he is not eligible for the cashback/lossback while at the same time there is no rakeback so he does not get something back from the casino, it may make this player not interested to comeback with another deposit.
About level up bonus, where did you find the information because I cant find it under the VIP benefits list as there are: Weekly FS, Cashback, Priority support, account manager, weekly reload, increased wd limit and auto withdrawal.
No level up bonus mentioned there, am I missing something?

[cryptozsolo23]

I manage to win 1083€ out of 14€ bonus buy. I’m just using my dust wallet balance to try new games of Nolimit without expecting anything big out of this small bonus buy.

I can’t believe that I achieved this huge win from unexpected moment from my most nemesis slot provider. Too bad this is not counted on the contest but I’m super happy already to my win.

https://talkimg.com/images/2025/02/13/elw68.jpeg

Wow what a gift congrats! Pity if you didn't opt in to their Weekly tournament contents as it's running on all slots now. I always Opt In when the week starts and hope for the best with my game play.

[cryptozsolo23]

On casinopunkz cash back mechanism, You can see already the progress of your cash back after you loss while claim button is only available after the monthly countdown was over so I think they are doing real time plus/minus on the cash back rewards based on your actual PnL on the casino.

I will try to play tomorrow to verify this info.

I don't remember if I tried their casino yet because I saw some slot multiplier contest a few weeks ago, but I don't remember if I actually participated or not. Even if I did, I don't remember checking their cashback system. I usually make small deposits and I assume they do not even have cashback for general users. Isn't cashback for certain VIP ranks only?

Most of the casinos actually offer cashback to their VIP players. So, if Casinopunkz actually offer Cashback to all their players, that is something new I am hearing about.

You can already have the cashback which is 5% as based cashback if you rank up the first level of their VIP program with just 10K wager if I remember correctly.

The difference is they don’t have rakeback with their VIP benefits and only offers cashback and level up bonus then increase the percentage when you level up your VIP.

Cashback or in other word lossback is actually better to be given without reaching certain level because a player may loss several thousands dollar but his wager amount is less than the minimum amount to reach the lowest VIP level to be eligible for the cashback.
Imagine someone (a new player) is losing $8000 but wager less than $10k, means that he is not eligible for the cashback/lossback while at the same time there is no rakeback so he does not get something back from the casino, it may make this player not interested to comeback with another deposit.
About level up bonus, where did you find the information because I cant find it under the VIP benefits list as there are: Weekly FS, Cashback, Priority support, account manager, weekly reload, increased wd limit and auto withdrawal.
No level up bonus mentioned there, am I missing something?

I believe for now they only offer higher cashback level once you level up. its raw cash with no wagering requirement which I prefer comparing with some free spins