🔵1win | Crypto Casino & Sportsbook | Win the Lamborghini with 1st deposit 🔵

[mitchr4]

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

Sorry for the inconveniences. Please send me your 1win ID so I will forward it to them to resolve the issue.

And if any other User has an issue Dm me with the 1win ID and describe the issue for possible resolution.

Thanks you guys.

I see you're offering to help, but I'm not sure if you're an official representative from 1win or not. If you really work there, you should be able to coordinate directly with the relevant department that handles these issues without needing to ask for players user ID.

I'm worried about giving my 1win ID to someone who might not be from the official team. For security reasons, it's better to contact customer support through their official website and email.

I also hope supergambler11's issue gets resolved quickly since this is about a lot of money, even though the KYC process has already been completed.

[rbynxx]

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

Sorry for the inconveniences. Please send me your 1win ID so I will forward it to them to resolve the issue.

And if any other User has an issue Dm me with the 1win ID and describe the issue for possible resolution.

Thanks you guys.

I see you're offering to help, but I'm not sure if you're an official representative from 1win or not. If you really work there, you should be able to coordinate directly with the relevant department that handles these issues without needing to ask for players user ID.

I'm worried about giving my 1win ID to someone who might not be from the official team. For security reasons, it's better to contact customer support through their official website and email.

I also hope supergambler11's issue gets resolved quickly since this is about a lot of money, even though the KYC process has already been completed.

He got some posts in the past asking the same thing and I'm really confused on whether he's a mod or an admin for 1win. They have various channels where they can ask directly from 1win customer service and they got an active telegram group wherein mods are always available to provide some support. I'd rather go there than give it to a random signature campaign participant who doesn't have any label if they are from 1win.

[coupable]

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

Sorry for the inconveniences. Please send me your 1win ID so I will forward it to them to resolve the issue.

And if any other User has an issue Dm me with the 1win ID and describe the issue for possible resolution.

Thanks you guys.

I see you're offering to help, but I'm not sure if you're an official representative from 1win or not. If you really work there, you should be able to coordinate directly with the relevant department that handles these issues without needing to ask for players user ID.

I'm worried about giving my 1win ID to someone who might not be from the official team. For security reasons, it's better to contact customer support through their official website and email.

I also hope supergambler11's issue gets resolved quickly since this is about a lot of money, even though the KYC process has already been completed.

Now your post is taking the matter to a completely different orientation. While someone trying to offer help with the little efforts he has, you are about to start his willingness and even suspect it. Whether you contact a support manager or an official representative or someone trying to help in coordination with one of his contacts, you should provide him with your casino user ID. supergambler11 has shared screenshots from his email and tries to get his case resolved. If he minds sharing his casino ID, he wouldn't share those screenshots. Overall, I don't see the reason behind sharing an ID number which will be impossible to share my real info through.

holydarkness in the Scam and Accusation board is offering help through his private contact in many casinos without being an official representative for any of them. Go and tell users with pending cases not to share their user IDs with him because he is not an official representative.

[Vaculin]

holydarkness in the Scam and Accusation board is offering help through his private contact in many casinos without being an official representative for any of them. Go and tell users with pending cases not to share their user IDs with him because he is not an official representative.

I think holydarkness is different from most users here. You can see him consistently helping out in the scam accusations board, and honestly he’s doing a great job there.

From the other side, I can also see why some users hesitate to give their user ID. If the person asking isn’t a well-known forum member, doubt is natural. I don’t think that kind of caution should be taken negatively. At the end of the day, it’s really hard to fully trust someone online.

[darxiaomi]

Hi guys, i request a little withdraw  and i was asked to go trought KYC.

And i not gonna do the KYC. I want my money back. Im not gonna do a KYC for such a litle money. Since that im not gonna wear anymore the signature from them, is a shame to see a casino requesting KYC for little money.

I like a lot of functions they have but with this for me is a goodbye.

Sorry for that but I don't know if they can proceed without the KYC but not withstanding, please can you send me your 1win ID so I  send it to them for possible solution.

I dont know if you are a representative of them of what, i give you my id since is public, all of us give the id to participate on the royse contest in the games and round section so is not private info anymore and doesnt have any precious info at all.

id:338075981

They can allow us to withdraw because is only a click to take out our accounts from the list, and in case like mine you can see im a proper forum user.

[robelneo]

I'm worried about giving my 1win ID to someone who might not be from the official team. For security reasons, it's better to contact customer support through their official website and email.

I cannot specify his role; it's his initiative to let us know. He has helped many members in the past resolve issues, and we hope he can help resolve the remaining ones.

I also hope supergambler11's issue gets resolved quickly, since this is about a lot of money, even though the KYC process has already been completed.

I also hope the issue is resolved so he can withdraw the funds. I'm waiting for a notification that he has withdrawn his funds, as with all past members who faced similar issues.

[coupable]

holydarkness in the Scam and Accusation board is offering help through his private contact in many casinos without being an official representative for any of them. Go and tell users with pending cases not to share their user IDs with him because he is not an official representative.

I think holydarkness is different from most users here. You can see him consistently helping out in the scam accusations board, and honestly he’s doing a great job there.

From the other side, I can also see why some users hesitate to give their user ID. If the person asking isn’t a well-known forum member, doubt is natural. I don’t think that kind of caution should be taken negatively. At the end of the day, it’s really hard to fully trust someone online.

Nothing wrong about privacy when sharing an account ID known already by the casino stuff when talking about a complaint or a maybe a dispute. Holydarkness is someone who can help and offer to help by his own willing not because he is a business representative. You amd me can act the same way when to know there is something can be done to help someone with pending issue.

[batang_bitcoin]

Finally, the dota2 team 1win has got its win against Passion UA. They're now not in the last of the standings but the team that they were able to beat, Passion UA. Although it's hard to say that they're likely to play the last game by tomorrow and that's the final journey they have for the tournament that they're participating right now. This is a good gain experience for the team and they've played against good teams.

[Mate2237]

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

Your case came in the weekend and they didn't respond to me in the weekend, and I got a feedback from them today. And this is what they Said,

"Hello.
I've sent this request for expedition. Our specialists are doing their best to handle them as quickly as possible".

I will still up you, when I get another reply from them, mean while please when the case is resolved from your end. Update this thread so we will know that, it has been resolved.

Thanks for your patient. Happy Christmas 🎄 in advance.

[CryptSafe]

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

You case came in the weekend and they didn't respond to me pm in the weekend, and I got a feedback from them today. And this is what they Said,

"Hello.
I've sent this request for expedition. Our specialists are doing their best to handle them as quickly as possible".

I will still up you, when I get another reply from them, mean while please when the case is resolved from your end. Update this thread so we will know that, it has been resolved.

Thanks for your patient. Happy Christmas 🎄 in advance.

Well done for communicating with the 1win casino on his behalf, I believe, since today is Monday, they must have started working on it as it is a new week, and possibly coming up with a response to his complaints. Let us hope they resolve it quickly and get him happy with his withdrawals, as it is a festive season when people would need money for many activities.
Do well to update the thread after they have resolved your issues so that the community would know about it.

[TrovaldMay]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

[supergambler11]

Well done for communicating with the 1win casino on his behalf, I believe, since today is Monday, they must have started working on it as it is a new week, and possibly coming up with a response to his complaints. Let us hope they resolve it quickly and get him happy with his withdrawals, as it is a festive season when people would need money for many activities.
Do well to update the thread after they have resolved your issues so that the community would know about it.

thank you Mate2237 for speaking to them. but yes it's been 10 days since i completed kyc just not understanding where specialists are being required

[batang_bitcoin]

thank you Mate2237 for speaking to them. but yes it's been 10 days since i completed kyc just not understanding where specialists are being required

I hope it gets fine as mate has helped and sent it to the team which he's also part of it for the escalation.
Just want to give some update about the 1win dota 2 team, it looks the end is near for their participation in the Dreamleague, many teams will be eliminated today and even if they win against Heroic for the remaining last game today, I don't think they'll get in unless there' s a tiebreaker on this swiss elimination. I don't understand the bucholz points all of the teams have.

[robelneo]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

Have you communicated your issue with @Mate2237 again? Please do so, so he can request that they expedite or prioritise your issue, as he did with another user. It's not necessary to create that kind of topic right now, as people here are willing to help you in this thread. Of course, it's your right to do so since you have a case.

[darxiaomi]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

Have you communicated your issue with @Mate2237 again? Please do so, so he can request that they expedite or prioritise your issue, as he did with another user. It's not necessary to create that kind of topic right now, as people here are willing to help you in this thread. Of course, it's your right to do so since you have a case.

Robelneo dont play the dumb (no because you wear the signature you have to be a lickboot), is not TrovaldMay who has to request it AGAIN like you said, the ball is on the casino side and they are delaying every single decission and dont being fast in resolving this, so we can clearly see they want to delay everything.

For example i give my ID and do you saw mate answer for it? No 0. Because they dont give a fuck.

[robelneo]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

Have you communicated your issue with @Mate2237 again? Please do so, so he can request that they expedite or prioritise your issue, as he did with another user. It's not necessary to create that kind of topic right now, as people here are willing to help you in this thread. Of course, it's your right to do so since you have a case.

Robelneo dont play the dumb (no because you wear the signature you have to be a lickboot), is not TrovaldMay who has to request it AGAIN like you said, the ball is on the casino side and they are delaying every single decission and dont being fast in resolving this, so we can clearly see they want to delay everything.

For example i give my ID and do you saw mate answer for it? No 0. Because they dont give a fuck.

I will not go down to your level. My concern is for users who have issues, and I will try to help them and recommend that will expedite their issue. I have been doing this since day one and have helped some users, let 1Win sort this out; I'm sure they will, as they are following this thread and there is a direct communication from support as stated by Mate

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

You case came in the weekend and they didn't respond to me pm in the weekend, and I got a feedback from them today. And this is what they Said,

"Hello.
I've sent this request for expedition. Our specialists are doing their best to handle them as quickly as possible".

I will still up you, when I get another reply from them, mean while please when the case is resolved from your end. Update this thread so we will know that, it has been resolved.

Thanks for your patient. Happy Christmas 🎄 in advance.

[Mate2237]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

Have you communicated your issue with @Mate2237 again? Please do so, so he can request that they expedite or prioritise your issue, as he did with another user. It's not necessary to create that kind of topic right now, as people here are willing to help you in this thread. Of course, it's your right to do so since you have a case.

Robelneo dont play the dumb (no because you wear the signature you have to be a lickboot), is not TrovaldMay who has to request it AGAIN like you said, the ball is on the casino side and they are delaying every single decission and dont being fast in resolving this, so we can clearly see they want to delay everything.

For example i give my ID and do you saw mate answer for it? No 0. Because they dont give a fuck.

I will not go down to your level. My concern is for users who have issues, and I will try to help them and recommend that will expedite their issue. I have been doing this since day one and have helped some users, let 1Win sort this out; I'm sure they will, as they are following this thread and there is a direct communication from support as stated by Mate

I have been waiting 8 days for my withdraw since KYCing and emailed them at <security@1win.social>
Before KYC I withdrew and got the funds in less than 5 minutes, now after KYC my withdraw isn't being paid?

I didn't even want to do the KYC but because I have good money in the account I felt the need to, how is it taking over a week to reply to my email?

You case came in the weekend and they didn't respond to me pm in the weekend, and I got a feedback from them today. And this is what they Said,

"Hello.
I've sent this request for expedition. Our specialists are doing their best to handle them as quickly as possible".

I will still up you, when I get another reply from them, mean while please when the case is resolved from your end. Update this thread so we will know that, it has been resolved.

Thanks for your patient. Happy Christmas 🎄 in advance.

Everyone please calm down. As I said earlier TrovaldMay case is not just a withdrawal case but a ban one and I told him, it won't be easy and it will 50/50 depending on the offense they discovered from the account.

This is the new respond, I got from them today. I have been on their necks on these cases. And we hope good results from them.

"Hello, as we stated previously, this request was expedited and will be processed as soon as possible."

[Slow death]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

Well, I'm not defending the casino, and I'm not here to be a bearer of bad news, but I've seen many, many cases like this, and in most cases, the casinos or betting sites rarely reversed their decision; at most, they returned the person's deposit. In your case, from what I've read, they've already responded. They said you violated their Terms of Service (TOS) in point 9.7, which refers to multi-account or arbitrage. They may say they are investigating the matter further, but if they blocked you because they suspect you of using arbitrage or having too many accounts, then it's unlikely your account will be unblocked.

[Agbe]

OK basically waiting OVER 10 days, for email about my banned 1 win account, literally no response from the team. I will wait 1 more day, if i don't get any response, then will accuse the of scam, and will post thread. I want my money back.

You don't have to create an accusation thread for this case because you defaulted the system and the system found you guilty of multiple accounts and they quote their ToS for you to see clear. Just allow the process to go the way it going because you are at fault. Since they are on the case, you have to wait.

1win loss to Heroic yesterday 2-0 and won against Passion UA with 2-0 on the 14th/12/2025.

[coin-investor]

They may say they are investigating the matter further, but if they blocked you because they suspect you of using arbitrage or having too many accounts, then it's unlikely your account will be unblocked.

That's true; it's rare for a casino to restore your account. If they restore it, then there is a flaw in their verification system. They can delay your withdrawal, but a ban is a clear indication of a violation.
OP can take his case to a mediator, like Askgambler, but the casino has proof of your violation; this is not a case of he says, or the casino says, it's a case of having evidence of a breach.