🔵1win | Crypto Casino & Sportsbook | Win the Lamborghini with 1st deposit 🔵

[liuka]

I myself am sometimes confused by the 1win domain whether this is an official mirror domain, but we cannot verify whether this is legitimate or not there is no tool to check it.
Like I found a collection of 1win mirror links 2024 the mirror link is no longer active. https://www.1winmirror.com/
Like the mirror links from 1win don't last long, after that they create new mirrors without notifying their customers.

That's a good suggestion for the 1win management to make that website active and someone to monitor it. Just some updates from time to time if a mirror is still working and an official one, and if there are some added mirror links or removed recently. It's a way to remove the confusion from the users who have preferred links to visit when they're about to gamble with 1win. And just for some updates for the dota 2 team of 1win, they've lost against Navi, which is a good team too. Because they're not the only team that's beaten by them but even one of the greatest, parivision.

Sometimes casino management always underestimate this because they think it may not be important so there is no full attention to inactive or unfamiliar mirror links because it will obviously be confusing.
Maybe they are too focused on other work, but hopefully this is always an improvement because with the new mirror link it makes many people confused, sometimes by accessing the main domain it is always redirected to another domain.

[batang_bitcoin]

That's a good suggestion for the 1win management to make that website active and someone to monitor it. Just some updates from time to time if a mirror is still working and an official one, and if there are some added mirror links or removed recently. It's a way to remove the confusion from the users who have preferred links to visit when they're about to gamble with 1win. And just for some updates for the dota 2 team of 1win, they've lost against Navi, which is a good team too. Because they're not the only team that's beaten by them but even one of the greatest, parivision.

That's the best way to eliminate confusion and it's actually not a difficult thing to do either, they just need to notify the updates, both the ones that no longer work and the new ones that are added, that way users won't have any questions whether it's official or not.

This is both a suggestion and a constructive criticism, because I'm sure they also want users to be able to comfortably continue with them without experiencing confusion or anything like that.

There's no problem with good suggestions and constructive criticisms because they're a way to help improve the service of any casino.

Sometimes casino management always underestimate this because they think it may not be important so there is no full attention to inactive or unfamiliar mirror links because it will obviously be confusing.
Maybe they are too focused on other work, but hopefully this is always an improvement because with the new mirror link it makes many people confused, sometimes by accessing the main domain it is always redirected to another domain.

I guess that they have just forgotten this matter when some users have trouble in looking for the right domain or the official mirrors that they have.

Its important for them to have that compilation of there mirror sites if they don't have any of it. Since this could really help their existing clients to determine easily what sites are legitimately owned by them, also they can help their clients to avoid any possible phising attempts which is always happening online.

I tried to search some info about if we just missed they have site for this but it seems that they didn't create anything. But maybe there are some good developments will happen especially that there's discussion towards this matter in their thread.

We'll have to wait and see if they'll do something like the others have and if this concern will be raised to them.

[malcovi2]

You have to contact CS for this. I faced the same issue one week ago and it solved automatically but it is a common issue I guess.
Please note that you have to have a balance lower than 0.5$ in order to play with the bonus money.

I got a $200 bonus from free spins months ago but I when I was spinning it was using my real balance, If only I knew this beforehand atleast I wouldn't have ignored it and could've had fun spinning more slots back then. Now I'm just getting daily shitty FS from the site.

[CryptSafe]

You have to contact CS for this. I faced the same issue one week ago and it solved automatically but it is a common issue I guess.
Please note that you have to have a balance lower than 0.5$ in order to play with the bonus money.

I got a $200 bonus from free spins months ago but I when I was spinning it was using my real balance, If only I knew this beforehand atleast I wouldn't have ignored it and could've had fun spinning more slots back then. Now I'm just getting daily shitty FS from the site.

Situations as this will require you to contact the casino if there would be any exemption from you using your balance when you have a bonus for free spin. Sometimes, such events can happen as a result of the bonus rules of engagement which would require one to wager some certain amount of money or they play finish the amount they have in their account before they can be able to access the free spin bonus but however, communication matters because when you reach out to the customer service, they could help you out with explanations as it bothers you and possibly proffer solution to your complaints.

[Fivestar4everMVP]

You have to contact CS for this. I faced the same issue one week ago and it solved automatically but it is a common issue I guess.
Please note that you have to have a balance lower than 0.5$ in order to play with the bonus money.

I got a $200 bonus from free spins months ago but I when I was spinning it was using my real balance, If only I knew this beforehand atleast I wouldn't have ignored it and could've had fun spinning more slots back then. Now I'm just getting daily shitty FS from the site.

Situations as this will require you to contact the casino if there would be any exemption from you using your balance when you have a bonus for free spin. Sometimes, such events can happen as a result of the bonus rules of engagement which would require one to wager some certain amount of money or they play finish the amount they have in their account before they can be able to access the free spin bonus but however, communication matters because when you reach out to the customer service, they could help you out with explanations as it bothers you and possibly proffer solution to your complaints.

I understand the area of communication which should involve contacting the customer care of the casino and explaining the issue like this to them for possible clarification and solution.
But what doesn't make any sense to me is getting or receiving a bonus which the gambler can easily and immediately utilize, but the casino's algorithm want the gambler to empty his or her account balance before he or she is allowed to start making use of the bonus, this type of setup is absolutely unprofessional.

Imagine I have like $10,000 on my account which I plan to gamble with for the next two months maybe, and I get gifted 300 free spins, the algorithm of the casino will want me to gamble and lose all the $10,000 before I gain access to the free spins? This doesn't make any sense to me to be honest.

[xLays]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

[CryptSafe]

You have to contact CS for this. I faced the same issue one week ago and it solved automatically but it is a common issue I guess.
Please note that you have to have a balance lower than 0.5$ in order to play with the bonus money.

I got a $200 bonus from free spins months ago but I when I was spinning it was using my real balance, If only I knew this beforehand atleast I wouldn't have ignored it and could've had fun spinning more slots back then. Now I'm just getting daily shitty FS from the site.

Situations as this will require you to contact the casino if there would be any exemption from you using your balance when you have a bonus for free spin. Sometimes, such events can happen as a result of the bonus rules of engagement which would require one to wager some certain amount of money or they play finish the amount they have in their account before they can be able to access the free spin bonus but however, communication matters because when you reach out to the customer service, they could help you out with explanations as it bothers you and possibly proffer solution to your complaints.

I understand the area of communication which should involve contacting the customer care of the casino and explaining the issue like this to them for possible clarification and solution.
But what doesn't make any sense to me is getting or receiving a bonus which the gambler can easily and immediately utilize, but the casino's algorithm want the gambler to empty his or her account balance before he or she is allowed to start making use of the bonus, this type of setup is absolutely unprofessional.

Imagine I have like $10,000 on my account which I plan to gamble with for the next two months maybe, and I get gifted 300 free spins, the algorithm of the casino will want me to gamble and lose all the $10,000 before I gain access to the free spins? This doesn't make any sense to me to be honest.

I understand your plight here but one thing I think we should know is that some casinos do have the option for players to activate the bonus at their will if they are interested in it and it is also expected that upon recieving such bonus, you play and you notice your account is deducted what is expected of you to do is to quickly communicate to the customer support for assistance because normally it is asummed that you are expected to accept the bonus by activating some functions so you can access it or you ignore it that is just the understanding there so if a player is interested in the bonus, they should either activate it or they contact support.

[Wakate]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

It can be very frustrating when you are trying to bring an issue to the customer support and all you are getting is rubbish options from artificial intelligence. I don't know if they have a real support currently but it will not make any sense if there is no real human support that can talk to customers about their problems that need to be resolved.

[liuka]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

It can be very frustrating when you are trying to bring an issue to the customer support and all you are getting is rubbish options from artificial intelligence. I don't know if they have a real support currently but it will not make any sense if there is no real human support that can talk to customers about their problems that need to be resolved.

It's just a selection of common questions so 1Win added AI answers to their support chat, you can also contact their service with the contact manager option they will definitely answer your question, just waited a few minutes their agent answered immediately.

[2tang]

I tried accessing 1win.
But I got an error. So, are you experiencing the same problem when accessing the 1win site?

[darxiaomi]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

As i said before i not longer use them since they bring a super shit customer support and they never care about what i said to them, the chat is complete rubish every time i reach one and ask about my withdraw problem they send me to the same direction and close the chat.

By the way i dont know why after so many failures you keep playing here.

[robelneo]

I tried accessing 1win.
But I got an error. So, are you experiencing the same problem when accessing the 1win site?

I can access all the sections of 1Win, they are up while posting this. To verify if a site is down or up you can use this free tool to check it, its very seldom that 1win is experiencing this, they understand that 100% uptime is very important for a platform like online casinos.
https://downforeveryoneorjustme.com/

[impulse709]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

It can be very frustrating when you are trying to bring an issue to the customer support and all you are getting is rubbish options from artificial intelligence. I don't know if they have a real support currently but it will not make any sense if there is no real human support that can talk to customers about their problems that need to be resolved.

I have observed the same problem with 1win support in the recent past. It is now unnecessary to reach an actual agent, and the artificial intelligence chat is more irritating than helpful in cases when you need real assistance. It was better in terms of customer support. You were able to redeem your tokens at least, though not a huge amount. Hopefully 1win will provide better human support in the future, as a proper human support is extremely significant to any casino platform in the long term.

[malcovi2]

You have to contact CS for this. I faced the same issue one week ago and it solved automatically but it is a common issue I guess.
Please note that you have to have a balance lower than 0.5$ in order to play with the bonus money.

I got a $200 bonus from free spins months ago but I when I was spinning it was using my real balance, If only I knew this beforehand atleast I wouldn't have ignored it and could've had fun spinning more slots back then. Now I'm just getting daily shitty FS from the site.

Situations as this will require you to contact the casino if there would be any exemption from you using your balance when you have a bonus for free spin. Sometimes, such events can happen as a result of the bonus rules of engagement which would require one to wager some certain amount of money or they play finish the amount they have in their account before they can be able to access the free spin bonus but however, communication matters because when you reach out to the customer service, they could help you out with explanations as it bothers you and possibly proffer solution to your complaints.

I understand the area of communication which should involve contacting the customer care of the casino and explaining the issue like this to them for possible clarification and solution.
But what doesn't make any sense to me is getting or receiving a bonus which the gambler can easily and immediately utilize, but the casino's algorithm want the gambler to empty his or her account balance before he or she is allowed to start making use of the bonus, this type of setup is absolutely unprofessional.

Imagine I have like $10,000 on my account which I plan to gamble with for the next two months maybe, and I get gifted 300 free spins, the algorithm of the casino will want me to gamble and lose all the $10,000 before I gain access to the free spins? This doesn't make any sense to me to be honest.

Agreed, just contacted their CS and I need to use my money to get the winning amount that I won from the free spins. Wow, this is the shittiest casino that I've played, I get no rewards nor rakebacks but when they give me something I have to use my own money to win it by wagering an impossible amount.

[memehunter]

it is also expected that upon recieving such bonus, you play and you notice your account is deducted what is expected of you to do is to quickly communicate to the customer support for assistance because normally it is asummed that you are expected to accept the bonus by activating some functions so you can access it or you ignore it that is just the understanding there so if a player is interested in the bonus, they should either activate it or they contact support.

May be you need to dumb sown the things for me lol, why would there be any expectations for player to contact CS? Everything must be automatic and robust. I can understand the exceptions but that is not the case you are presenting.

But what doesn't make any sense to me is getting or receiving a bonus which the gambler can easily and immediately utilize, but the casino's algorithm want the gambler to empty his or her account balance before he or she is allowed to start making use of the bonus, this type of setup is absolutely unprofessional.

Imagine I have like $10,000 on my account which I plan to gamble with for the next two months maybe, and I get gifted 300 free spins, the algorithm of the casino will want me to gamble and lose all the $10,000 before I gain access to the free spins? This doesn't make any sense to me to be honest.

Well, you really can't complaint about a free gift which requires no deposit lol. Things are different for deposit bonuses though (correct me if I am wrong).

[wakier]

I tried accessing 1win.
But I got an error. So, are you experiencing the same problem when accessing the 1win site?

I can access all the sections of 1Win, they are up while posting this. To verify if a site is down or up you can use this free tool to check it, its very seldom that 1win is experiencing this, they understand that 100% uptime is very important for a platform like online casinos.
https://downforeveryoneorjustme.com/

The last time I used 1win, I rarely had issues like @2tang. But I have a question, if the problem happens again, would using a mirror site be a solution?

Sometimes, when I'm using another casino and encountering issues, I use the mirror site and everything runs smoothly.

Imagine I have like $10,000 on my account which I plan to gamble with for the next two months maybe, and I get gifted 300 free spins, the algorithm of the casino will want me to gamble and lose all the $10,000 before I gain access to the free spins? This doesn't make any sense to me to be honest.

Well, you really can't complaint about a free gift which requires no deposit lol. Things are different for deposit bonuses though (correct me if I am wrong).

You're right. When I get a bonus from a casino, I don't bother making a deposit. I just play with the bonus. As far as I remember, the free spins bonus from 1win must be activated manually. If you have a real balance, you shouldn't claim the bonus or withdraw your funds before activating it. In essence, keeping funds in a casino is not recommended.

[Shinpako09]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

It can be very frustrating when you are trying to bring an issue to the customer support and all you are getting is rubbish options from artificial intelligence. I don't know if they have a real support currently but it will not make any sense if there is no real human support that can talk to customers about their problems that need to be resolved.

I have observed the same problem with 1win support in the recent past. It is now unnecessary to reach an actual agent, and the artificial intelligence chat is more irritating than helpful in cases when you need real assistance. It was better in terms of customer support. You were able to redeem your tokens at least, though not a huge amount. Hopefully 1win will provide better human support in the future, as a proper human support is extremely significant to any casino platform in the long term.

Customer support is crucial. It can really disappoint a player if the support they receive isn’t what they expect. For some players, customer support can even be a turning point. AI should only be used for basic questions or inquiries, so they should still appoint real agents. Are they cutting costs? If their support system is like that, players will be cut as well. If they don’t have agents, I’m open to becoming one. Lol.

[ultrloa]

I don’t know about other experience about 1win support chat, but I can say that 1win has the worst customer support based on my experience. It wasn’t like this before I talk to real agent before, but now it’s really hard to get in touch with them. Not only is it difficult, sometimes you can’t contact them at all. They even give you chat options you don’t need. All I want is to talk to a real agent, but instead they give me an AI chat that I don’t need jusst useless.
The good thing is I finally redeemed my 1win tokens almost $10, or 500 PHP. It’s my first time redeeming 1win tokens. How about you? lol

It can be very frustrating when you are trying to bring an issue to the customer support and all you are getting is rubbish options from artificial intelligence. I don't know if they have a real support currently but it will not make any sense if there is no real human support that can talk to customers about their problems that need to be resolved.

I have observed the same problem with 1win support in the recent past. It is now unnecessary to reach an actual agent, and the artificial intelligence chat is more irritating than helpful in cases when you need real assistance. It was better in terms of customer support. You were able to redeem your tokens at least, though not a huge amount. Hopefully 1win will provide better human support in the future, as a proper human support is extremely significant to any casino platform in the long term.

Customer support is crucial. It can really disappoint a player if the support they receive isn’t what they expect. For some players, customer support can even be a turning point. AI should only be used for basic questions or inquiries, so they should still appoint real agents. Are they cutting costs? If their support system is like that, players will be cut as well. If they don’t have agents, I’m open to becoming one. Lol.

Hope they realize that AI chatbots are actually not helping on serious cases deal by users since its really frustrating to deal with repetitive answers by both which does not help the real situation happened on their users. I once get annoyed with this and didn't came back to gamble back on the casinos have poor support or relying on Ai, because we will just get frustrated more for unclear answers they given.

So much better if they put a standby human support so people can get more better assistant and to solve issues more faster timeline. With this for sure that they could get positive vouch to people especially if they are fast solving the issues of their gamblers.

[Wakate]

Hope they realize that AI chatbots are actually not helping on serious cases deal by users since its really frustrating to deal with repetitive answers by both which does not help the real situation happened on their users. I once get annoyed with this and didn't came back to gamble back on the casinos have poor support or relying on Ai, because we will just get frustrated more for unclear answers they given.

The AI chatbot only serve the job of answering common repeated questions by users who have similar complaints they needed answer to. These chatbots help to reduce the work load of the human customer support so they don't get feed by too many already answered inquiries and issues. When the case is serious and can not be handles by the AI chatbot, there is always an option to switch to human support and this is the pattern most casinos use.

[Ruttoshi]

I understand your plight here but one thing I think we should know is that some casinos do have the option for players to activate the bonus at their will if they are interested in it and it is also expected that upon recieving such bonus, you play and you notice your account is deducted what is expected of you to do is to quickly communicate to the customer support for assistance because normally it is asummed that you are expected to accept the bonus by activating some functions so you can access it or you ignore it that is just the understanding there so if a player is interested in the bonus, they should either activate it or they contact support.

I agree with you. I might not like the wager requirements of the bonus given to me and choose to ignore it by not activating it or contact the customer support. It's not everyone that normally have interest in casino bonuses. To show your interest you would contact the casino if there's no activation button. Casinos operates in different ways when it comes to bonuses.