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[leea-1334]

Yes i know they can understand what we are saying and anyone can prove it easily but is always better to avoid problems with this kind of business.

Actually, it might not be easy. Anybody who deals with customer support knows that most of them really do not understand gambling. Or at least for me,,, they do not get the sports aspects, especially with their own terms and conditions, or of sports in general. Sometimes I have to explain and screenshot.

Then it becomes worse when they do not understand crypto transactions

[EarnOnVictor]

Jackpotter is giving out 700JPT as giveaways to 5 lucky winners if you can predict correctly which of these team will win the game tonight between Manchester City vs PSG. All you need to do is to reply below their post on X with your prediction and Jackpotter username.

https://x.com/i/status/2110067455460794423

Don't miss it because you might be the luck winner.

Oops...I didn't check here yesterday, so I missed the opportunity to enter the draw.

By the way, thank you for the update; I never thought of following Jackpotter on X until now. I should be getting the update live now.

Yes i know they can understand what we are saying and anyone can prove it easily but is always better to avoid problems with this kind of business.

Actually, it might not be easy. Anybody who deals with customer support knows that most of them really do not understand gambling. Or at least for me,,, they do not get the sports aspects, especially with their own terms and conditions, or of sports in general. Sometimes I have to explain and screenshot.

Then it becomes worse when they do not understand crypto transactions

I share your experience about customer support, though not with Jackpotter, but with others, and even with other customer support in other industries. These days, I don't know what's going on; perhaps it's poor training or poor updates on the current situation, which they are supposed to have firsthand training and information about. At times too, in this digital age where remote customer support staff are everywhere, you might be routed to poorly knowledgeable ones in the comfort of their homes, who have only a tiny amount of knowledge about the situation.

[leea-1334]

Actually, it might not be easy. Anybody who deals with customer support knows that most of them really do not understand gambling. Or at least for me,,, they do not get the sports aspects, especially with their own terms and conditions, or of sports in general. Sometimes I have to explain and screenshot.

Then it becomes worse when they do not understand crypto transactions

I share your experience about customer support, though not with Jackpotter, but with others, and even with other customer support in other industries. These days, I don't know what's going on; perhaps it's poor training or poor updates on the current situation, which they are supposed to have firsthand training and information about. At times too, in this digital age where remote customer support staff are everywhere, you might be routed to poorly knowledgeable ones in the comfort of their homes, who have only a tiny amount of knowledge about the situation.

I have not had the chance to use Jackpotter support but I believe Steve teaches a different quality of support, based on his days at Sportsbet which was by far the best customer support, always solving quickly,,, and not asking 10 times same question 

I think the problem these days is not even about training,,, but about AI chatbots. Chatgpt and whatever will never understand the life of sportsbetting or even what individual problems mean.

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[arallmuus]

-snip

Thank you for posting this useful information arallmus.
I did not purchase JPT tokens in ICO presale, but I saw that I have some of them in my account.

Those are from the airdrop based on the amount wagered throughout specific period. I think most of us around here didnt purchased it so I guess the only thing you can do with it is to bet with JPT instead

I have not had the chance to use Jackpotter support but I believe Steve teaches a different quality of support, based on his days at Sportsbet which was by far the best customer support, always solving quickly,,, and not asking 10 times same question  

Based on my own personal experience on JP, I can totally say that they have one of the best live support staff around. Some sites around here have that lousy attitude that I dont like, they tend to stick with the manual that they have.

If player ask A then you answer with B then ask the player to provide screenshot or elaborate the problem kind of script that I totally dislike. JP support staffs are different, they get down to the point and give you what you are looking for as answer

[darbitmobilerecovery]

I have not had the chance to use Jackpotter support but I believe Steve teaches a different quality of support, based on his days at Sportsbet which was by far the best customer support, always solving quickly,,, and not asking 10 times same question  

Based on my own personal experience on JP, I can totally say that they have one of the best live support staff around. Some sites around here have that lousy attitude that I dont like, they tend to stick with the manual that they have.

If player ask A then you answer with B then ask the player to provide screenshot or elaborate the problem kind of script that I totally dislike. JP support staffs are different, they get down to the point and give you what you are looking for as answer

I agree with you on this, the few times i have to contact them they solve the issue pretty quick and it was straight foward to the issue they dont put me to run in circles.

Coming back to our ussual betting talks, did anyone bet in yesterday games from Europa League and conference? In my case i get destroyed by the super late goal of the Lillestrom against Sparta Praga.

I got some other small wins with some over goals bets.

And now we have the weekend full of football and after it another Champions League round.

[leea-1334]

Coming back to our ussual betting talks, did anyone bet in yesterday games from Europa League and conference? In my case i get destroyed by the super late goal of the Lillestrom against Sparta Praga.

No I spent all my 'holiday nights' on Champions League because I missed it so much. Watching Europa and Conference also gives me bad memories from when we won and qualified for bigger things but now fighting in relegation while having some superstars in our team. No worries I will be back with vengeance on Jackpotter in due time  

[EarnOnVictor]

I stumbled upon Jackpotter's Ballon d'Or Prediction today. I would've missed it entirely as it ends later today. I was surprised though, it's closing today, but the real event is on 26th of October. Maybe because of the social media leaks and others, I don't know.

Actually, it might not be easy. Anybody who deals with customer support knows that most of them really do not understand gambling. Or at least for me,,, they do not get the sports aspects, especially with their own terms and conditions, or of sports in general. Sometimes I have to explain and screenshot.

Then it becomes worse when they do not understand crypto transactions

I share your experience about customer support, though not with Jackpotter, but with others, and even with other customer support in other industries. These days, I don't know what's going on; perhaps it's poor training or poor updates on the current situation, which they are supposed to have firsthand training and information about. At times too, in this digital age where remote customer support staff are everywhere, you might be routed to poorly knowledgeable ones in the comfort of their homes, who have only a tiny amount of knowledge about the situation.

I have not had the chance to use Jackpotter support but I believe Steve teaches a different quality of support, based on his days at Sportsbet which was by far the best customer support, always solving quickly,,, and not asking 10 times same question  

That means everything has been smoothly operating with Jackpotter on your side, I suppose? The same on my side, and I've not had a reason to contact the support yet. As for Steve, I've always heard good things about him, and it's encouraging. However, he is one person, he can't be others, unless he's saddled with the responsibility as a trainer who is strict with his trainees.

I think the problem these days is not even about training,,, but about AI chatbots. Chatgpt and whatever will never understand the life of sportsbetting or even what individual problems mean.

I don't think so! If you are dealing with a bot, no matter how refined they are, you would know, as their ways are too generic. I don't even regard them as support. The ones I referred to are those who would surely flow with the conversation.