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[Fivestar4everMVP]

What annoys you about my comments?

What bothers me is that you tell us to stop defending the casino when it's a casino that operates normally, that many of us have used without any problems, and that you're just another typical case of someone who's had a one-off problem, who's come here to muddy the waters, and who in most cases has somehow broken the ToS.

Well, except you are very sure that the user has indeed broken a casino's terms and conditions and coming on to lay false accusations against the casino, don't defend a casino for whatever reasons, doesn't matter whether you are wearing their signature or not, the fact you are promoting them doesn't mean you should lick their a** and support them in what ever they do and how they treat their users..

You should consider the fact that account issues are dynamics, it's different for different people, the fact you've been playing on this casino for a while and haven't encountered any issue doesn't mean the experience is or should be the same for other users, for example, we've seen instances where some scam casinos selectively scam their users, this is why when someone complain of having issues my favorite casino, I don't rush to defend the casino, I make sure of who is at fault first before I know who to defend, this is how we make this Ecosystem become better for us all..

[Don Pedro Dinero]

Well, except you are very sure that the user has indeed broken a casino's terms and conditions
<...>

What I am sure of is that you have a rather serious reading comprehension problem because I did not say that.

But coming from someone who wears a signature that is widely known for spamming the gambling section with nonsense to meet the post quota, I am not surprised.

If you start with a false statement, do not expect me to read the rest.

[internetional]

They came here to make money, not to build a good reputation.

They came here - where exactly? Into the gambling business? If so, then of course they came for the money. But if "here" means Bitcointalk, then it would be strange if reputation did not matter to them. After all, forums are platforms for discussion. I see no other reason to open a thread here except for the sake of discussion. And showing a willingness to engage in discussions is primarily needed by such businesses to build a reputation. Hardly in order to actually become better 

Does anyone remember whether there were actually any issues in this thread where a casino representative joined the discussion?

[gaynellehalsey]

Listen, I bet on regular sports, won and lost, and I can't figure out what I violated, and I'm stunned by the fact that my money was stolen. That's why I'm here, defending my interests and waiting for a response from the casino. For now, the facts are as follows: the casino refused to comment on the rule violations. It's simple for you: the casino can write that you violated the rules, give you a vague, generalized rule, and you'll say fine, even though you didn't violate them, and move on. Am I understanding you correctly?

No, you are not. What you are telling those of us who wear the signature is that we have to oppose the casino because you say so and that's not gonna happen. I've seen countless histories like yours that most of the time turned out to be the that the person complaining had broken the Tos.

In a previous comment, I explained how what you are complaining about is standard practice in casinos, not only in this one or in crypto casinos, but even in strictly regulated casinos, so that argument of yours is invalid.

I've heard your point of view, so you don't have to respond to my comments anymore.

I'll respond to your rubbish comments if I feel like it.

Give me examples of who else steals deposits from strictly regulated casinos. Your answers didn't impress me. I'm not convinced you play 2up and haven't had anything stolen. I can't trust you without proof. My proof is in a separate thread. Your words mean nothing to me, and I can't continue the conversation with you. You have no proof. Moreover, you shouldn't have any problems with this casino, because they give you some privileges. I can't trust anyone who wears the 2up signature.

[Don Pedro Dinero]

Give me examples of who else steals deposits from strictly regulated casinos.

I don't have to prove anything to you.

Your answers didn't impress me.

Same here.

I'm not convinced you play 2up and haven't had anything stolen.

That's just more of the nonsense you spout.

Your words mean nothing to me, and I can't continue the conversation with you. You have no proof. Moreover, you shouldn't have any problems with this casino, because they give you some privileges.

What I've put in bold is another piece of nonsense among the many you've said. Wearing the casino's signature doesn't give me a single privilege.

I can't trust anyone who wears the 2up signature.

It's because of comments like this that I've started arguing with you. You've started a separate accusation thread, fine. But then you come to this thread and pick on those of us who wear the casino logo as if we were to blame for something, and I'm not going to keep quiet about that.

[gaynellehalsey]

Give me examples of who else steals deposits from strictly regulated casinos.

I don't have to prove anything to you.

Your answers didn't impress me.

Same here.

I'm not convinced you play 2up and haven't had anything stolen.

That's just more of the nonsense you spout.

Your words mean nothing to me, and I can't continue the conversation with you. You have no proof. Moreover, you shouldn't have any problems with this casino, because they give you some privileges.

What I've put in bold is another piece of nonsense among the many you've said. Wearing the casino's signature doesn't give me a single privilege.

I can't trust anyone who wears the 2up signature.

It's because of comments like this that I've started arguing with you. You've started a separate accusation thread, fine. But then you come to this thread and pick on those of us who wear the casino logo as if we were to blame for something, and I'm not going to keep quiet about that.

This guy is trying to make accusations without facts—it's really funny. Show me the facts, then we'll talk. He ended up getting offended because he's wearing the casino logo and is trying to hurt me because of that, without providing any facts about how the casino stole my money. Don't write to me, you laughingstock. You only deserve trolling.

[gunhell16]

This casino has already proven itself wrong from its very first act: it steals players' deposits. I don't understand what you're talking about. If players were getting their deposits back, all this talk wouldn't be happening. Stop defending the casino; it's already shown itself in the worst possible light. There's proof of the theft, screenshots, and evidence that players' deposits weren't returned.

I've read the thread where gaynellehalsey accuses the casino of fraud. I've looked at the screenshots he provided there. I see that the casino refers to its right to confiscate everything "in the case when any irregularity has been noticed". This once again reminded me of the problem I had already raised in this thread. 2UP.io has established excessively strict and unnecessarily harsh terms of service. It granted itself powers that an honest casino simply does not need. I already contacted their support team with a suggestion to remove such draconian clauses from the rules. But I was clearly told that nothing would be changed.

I would like to ask a question to the casino representative. Why do you need the right to block withdrawals for an attempt to register a second account by the same person (as in my case) and for any "irregularities", as in the case of gaynellehalsey? What goal were you pursuing when you included these clauses in the terms of service?

They came here to make money, not to build a good reputation. I'm shocked that casinos like this still exist. Stealing deposits is a cybercrime. How can the licensing authority even allow such rules? This license doesn't inspire any confidence.

You might be right that casinos are established primarily for business purposes, and there are really just two types: the good ones and the bad ones. But in reality, there are still some casinos in this industry that, aside from making a profit, also aim to build and maintain a good reputation.

Now, whatever bad experience you had with a casino, you can’t say that you’re the only one with a valid reason regarding your complaint if there even is one because there are still casinos like this one that conduct proper and fair investigations into what actually happened.

[pawel7777]

(...)
Does anyone remember whether there were actually any issues in this thread where a casino representative joined the discussion?

This thread is fairly new (compared to others), only started in October last year. They did have one official scam accusation that has been successfully resolved:
https://bitcointalk.org/index.php?topic=5565728.0
It was resolved pretty quickly, within around a week.
I'm hoping they will address the ongoing one too.

Some 2UP signature wearers would automatically side with the casino that pays them, but it's not doing them any favour, really. In the long run, it's always best to build a business on honesty and integrity and not to ignore any reputational issues. People don't tend to rush to deposit their hard-earned money in sites they don't trust.

[khaled0111]

You might be right that casinos are established primarily for business purposes, and there are really just two types: the good ones and the bad ones. But in reality, there are still some casinos in this industry that, aside from making a profit, also aim to build and maintain a good reputation.

The thing is that you can not have a successful business (a casino in this case) that lasts for years without building a good reputation and establishing strong relations with your customers. A good reputation is not a luxury here but a must that you need to work on constantly.
Reputation is the business aspect that is the most sensitive and the easiest to damage. Once it’s damaged, recovering it may take years. I understand that resolving some case might be stressful, but even if the customer is at fault, maintaining good communication is necessary.

[Odusko]

This guy is trying to make accusations without facts—it's really funny. Show me the facts, then we'll talk. He ended up getting offended because he's wearing the casino logo and is trying to hurt me because of that, without providing any facts about how the casino stole my money. Don't write to me, you laughingstock. You only deserve trolling.

Now that you have pointed to one thing that makes me avoid advising some people here in the Forum when they have a case against a casino is the this reason that because someone wears a signature make the fight defending the casino or company at all cost.
That is not so, many of us have dealt with cases on the casino we promoting on multiple of occasions and we have called them out for that many times, so nothing changes wether wearing a signature or not we stand for the truth all the time.

[gaynellehalsey]

This guy is trying to make accusations without facts—it's really funny. Show me the facts, then we'll talk. He ended up getting offended because he's wearing the casino logo and is trying to hurt me because of that, without providing any facts about how the casino stole my money. Don't write to me, you laughingstock. You only deserve trolling.

Now that you have pointed to one thing that makes me avoid advising some people here in the Forum when they have a case against a casino is the this reason that because someone wears a signature make the fight defending the casino or company at all cost.
That is not so, many of us have dealt with cases on the casino we promoting on multiple of occasions and we have called them out for that many times, so nothing changes wether wearing a signature or not we stand for the truth all the time.

The thing is, I created a thread with evidence, with facts; I'm not hiding anything. The problem is these people themselves, who immediately jump to the casino's defense, even though the casino doesn't even provide evidence of rule violations. Moreover, these people aren't bothered by the theft of my deposit, and they remain convinced of my guilt because the casino claims so. Where's the common sense? Why am I presenting the facts, and the casino can't return my deposit or prove my violations?

[Don Pedro Dinero]

This guy is trying to make accusations without facts—it's really funny.

You don't seem to be having much fun yourself.

Show me the facts, then we'll talk.

You are talking to me anyway.

He ended up getting offended because he's wearing the casino logo and is trying to hurt me because of that, without providing any facts about how the casino stole my money.

This is just more of the nonsense you spout. I couldn't care less about what happened to you at the casino. What you've done is come to this thread to pick on those of us who wear the signature, and I'm not going to put up with that.

Don't write to me, you laughingstock. You only deserve trolling.

I'll respond to your rubbish if I feel like it, I already told you that before.

Seeing how stupid you are, you've probably broken the ToS and come here to make noise to see if you can get something out of this kind of blackmail, as we've seen many times in the forum.

[gaynellehalsey]

I'll respond to your rubbish if I feel like it, I already told you that before.

Seeing how stupid you are, you've probably broken the ToS and come here to make noise to see if you can get something out of this kind of blackmail, as we've seen many times in the forum.

I still haven't seen answers to my questions, and you also can't provide evidence to prove I violated the rules, but you're too confident in this, which means you're dependent on 2up's payouts. I hope they paid you the wages they're stealing from players.

[suzanne5223]

This casino has already proven itself wrong from its very first act: it steals players' deposits. I don't understand what you're talking about. If players were getting their deposits back, all this talk wouldn't be happening. Stop defending the casino; it's already shown itself in the worst possible light. There's proof of the theft, screenshots, and evidence that players' deposits weren't returned.

First, the casino has proven many times to be one of the safest gambling platforms, and if not, they won't have gained ground on this forum.

You can claim a casino stole from you until they are proven guilty, and a player getting his/her deposit back depends on the condition of what triggers the user account confiscation, because casino rules are set in stone. There's no way you'll break their TOS and expect VIP treatment.

Does anyone remember whether there were actually any issues in this thread where a casino representative joined the discussion?

An issue happened this month, and the casino representative joined the discussion, but when things have to do with breaking casino TOS, it's a different story entirely, and if the gambler is not fine with the casino judgement s/he can go the legal way instead of being guilty of breaking rules and still want the casino to release his//her fund

I'll respond to your rubbish if I feel like it, I already told you that before.

Seeing how stupid you are, you've probably broken the ToS and come here to make noise to see if you can get something out of this kind of blackmail, as we've seen many times in the forum.

Never mind the user.
S/he is one of the gsmblers that broken casino TOS and still expect his/her fund is return.
If s/he is not satisfied with the casino judgement s/he should press charges and don't spoil the fun for others.

[gunhell16]

This guy is trying to make accusations without facts—it's really funny. Show me the facts, then we'll talk. He ended up getting offended because he's wearing the casino logo and is trying to hurt me because of that, without providing any facts about how the casino stole my money. Don't write to me, you laughingstock. You only deserve trolling.

Now that you have pointed to one thing that makes me avoid advising some people here in the Forum when they have a case against a casino is the this reason that because someone wears a signature make the fight defending the casino or company at all cost.
That is not so, many of us have dealt with cases on the casino we promoting on multiple of occasions and we have called them out for that many times, so nothing changes wether wearing a signature or not we stand for the truth all the time.

The thing is, I created a thread with evidence, with facts; I'm not hiding anything. The problem is these people themselves, who immediately jump to the casino's defense, even though the casino doesn't even provide evidence of rule violations. Moreover, these people aren't bothered by the theft of my deposit, and they remain convinced of my guilt because the casino claims so. Where's the common sense? Why am I presenting the facts, and the casino can't return my deposit or prove my violations?

Look, I understand your sentiments, dude, but just because some people are speaking up doesn't mean they're automatically defending the casino. They’re likely just speaking from their own experience here in the forum. They’ve probably seen this exact scenario play out many times before and I’ve witnessed it quite a few times myself.

Also, in my opinion, a casino with a good reputation is one that might not respond immediately which makes it seem like they’re ignoring the issue but in reality, they’re already conducting an investigation. That’s why when they finally do respond, it often turns out that the complainant was actually the one at fault. While there are cases where the casino is wrong, in this particular scenario, it looks like the casino made the right assessment based on their existing rules.

[khaled0111]

DPD, ignore him and let OP take care of his case.
Wearing a signature is a real pain (I understand that) and I’m pretty sure you have made a deposit, placed some bets and made some successful withdrawals and everything went well for you. So for you everything works fine.
However, it’s not as simple as that because there will always be complaints and it’s not up to you to handle them (campaign participant or satisfied regular user/player) but it’s up to OP. So, let OP handle this (just a friendly advice).

[Don Pedro Dinero]

DPD, ignore him and let OP take care of his case.
Wearing a signature is a real pain (I understand that) and I’m pretty sure you have made a deposit, placed some bets and made some successful withdrawals and everything went well for you. So for you everything works fine.
However, it’s not as simple as that because there will always be complaints and it’s not up to you to handle them (campaign participant or satisfied regular user/player) but it’s up to OP. So, let OP handle this (just a friendly advice).

Yes, that's what I just did, I just put him on ignore. I understand that you may have a problem with the casino and want to express your complaint, but there are ways to do that. In the end, statistically speaking, there are problems at all the casinos advertised here. Sometimes there are misunderstandings, sometimes it's a mistake on the casino's part, and so we see that sometimes cases are resolved in favour of the player.

But I've been on the forum too long and seen too many cases like this to put up with nonsense like that. It looks to me more like trying to blackmail the casino into giving him money than with a honest complaint.

[gaynellehalsey]

What honest casino steals players' deposits? What casino would refuse to provide evidence of my rule violations to an independent investigation site? This casino is already acting suspiciously, ignoring so many of my reports. Think about it, those of you with brains.