♻️ DEX.fo — Auto Crypto Exchange 💚 NO KYC/AML 💚 Escrow 1 BTC

[DEX.fo_off]

Hey guys, could you check your PMs? I had an issue with an order of mine

Checking now — will get back to you there directly.

Why do you say it can't be expedited when a transaction is canceled? Couldn't it be done quickly when there was a complaint from a user whose transaction was canceled, on the condition of showing OrderID?

Fair question. The 24h window isn't arbitrary — it's a fixed process specifically so refunds get handled the same way for everyone regardless of who's asking or how loudly. Expediting case-by-case opens the door to inconsistent treatment (and to people gaming urgency to jump the queue), which isn't worth the tradeoff for shaving off a few hours.

I would also like to ask one thing, why does your site always display like the image below?

I can guess that the reason for the suspicion is the domain name "DEX". Your wallet could assume that DEX.fo is passing itself to be a decentralized exchange

Using uBlock never gives me any phishing warning on dex.fo. If it's prone to false positive, it doesn't seem like a good filter list.

Thanks both for jumping in on this one — that's likely exactly it. Heuristic filters on some wallets flag anything with "DEX" in the name or domain, assuming decentralized-exchange-style smart contract risk, which doesn't apply to how we operate. It's a false positive, not a real flag on the site.

AakZaki — if you're comfortable doing it, reporting through the warning's own "report this site as safe" option genuinely helps; that's the fastest path to getting it whitelisted on their end, faster than anything we can do unilaterally from our side.

[TryNinja]

Hey guys, could you check your PMs? I had an issue with an order of mine

Yes, I can do it. Please tell me in a little detail what kind of problem has occurred. I analyzed the (Dex.Fo) project for the whole week a few days ago and gave some reviews on Bitlist, also shared more updates, you may have seen that. Since I have analyzed it for a few days, I have some idea about the project.

But please tell us what problem happened with your order.

Sorry, do you work for DEX.fo?

Obviously, I meant that DEX.fo should check its messages.

[TokenTikas]

do you work for DEX.fo?

No No, I don't work but I saw the issue about PM and Order in your post, so I wanted to know about the matter. But it was not understandable that your post was intended for (Dex.Fo).

Obviously, I meant that DEX.fo should check its messages.

Now I understand and the representative of (Dex.Fo) has already responded to your matter. I hope the problem will be solved. Thank you.

[logfiles]

do you work for DEX.fo?

No No, I don't work but I saw the issue about PM and Order in your post, so I wanted to know about the matter. But it was not understandable that your post was intended for (Dex.Fo).

There is a reason he decided to send them a PM rather than post out the issue in this thread. Maybe one of them is privacy so it's usually best to leave the representative to have it handled. Wanting to know what he communicated via PM is rather intrusive, or we might start to think you are an imposter 

[TokenTikas]

There is a reason he decided to send them a PM rather than post out the issue in this thread. Maybe one of them is privacy so it's usually best to leave the representative to have it handled. Wanting to know what he communicated via PM is rather intrusive, or we might start to think you are an imposter 

You probably understand well how I meant what I said. (I never wanted to know about any PM but I said it because the issue regarding the (order) was mentioned.

Maybe there was a mistake in understanding that it was said with (Dex.Fo) in mind and they have also made it clear that it was said to (Dex.Fo), so there is no need to continue talking about this anymore.

[sabotag3x]

Hey guys, could you check your PMs? I had an issue with an order of mine

Their support on SimpleX is really fast, if you are in a rush.

[Hamza2424]

You probably understand well how I meant what I said. (I never wanted to know about any PM but I said it because the issue regarding the (order) was mentioned.

Yep, your intentions were good, and you wanted to help, but you should know who you're dealing with. It's TryNinja. I don't mean any disrespect, but he knows a lot more than many people here. Still, I appreciate your post, and you should never stop yourself from lending a hand to someone who needs help.

It is really good to know that you have tested the platform for a whole week and know a lot about it already.

[DEX.fo_off]

⚠️ Quick heads-up

If you're experiencing a delay with a deposit refund — don't wait it out, reach out to support via SimpleX right away.

The system can occasionally lag — it happens. If something's stuck on your end, flag it with your Order ID and we'll sort it out quickly.

[AakZaki]

AakZaki — if you're comfortable doing it, reporting through the warning's own "report this site as safe" option genuinely helps; that's the fastest path to getting it whitelisted on their end, faster than anything we can do unilaterally from our side.

Yesterday I reported it but I'm not sure I filled out the form correctly. But if you don't mind, how should this form be filled out to report that this site is not phishing?

After I click "Report that ths site doesn't cointain threats" I am directed to fill out the form below. Is this how to fill out the form?
Maybe it would be good for you to also ask for help from your customers who have made transactions on this site. Honestly it was annoying to me when the warning first appeared, even though it was a false positive.

[Ultegra134]

It's already been a few weeks and I had yet to test out the exchange. Just when I said I'd check it, I always forgot, and me generally not making many cryptocurrency transactions, also assisted in the delay. The exchange itself is extremely straightforward and the exchange itself took about an hour to be honoured. I used the standard method and not the fast one, which is okay if you're not in a hurry I guess. It's by no means instant like others, but it's doesn't advertise itself as such.

So far, so good, I'm satisfied.