This thread is a rollercoaster of ADR, if I may say, jumping from one to another because the other ADR refuses to mediate. Latest ADR attempt will be LCB on
#59, that the closest response to the resolution was
#74, and verdict on
#92 and the post after it.
So I would like to repeat what I said in
#96, that the case already closed when both parties agreed to ADR. For those who doesn't know, ADR stands for
Alternative Dispute Resolution, an attempt to resolve dispute, willingly, without moving to court. You're in sane and sound health when you raise to resolve through ADR, I will once again suggest you to consult to your lawyer whether or not you have basis to drag this to court after you challenged --in sound mind and without force-- to get an
alternative dispute resolution.
@holydarkness: ADR only works when both parties act in good faith and the process is transparent. Submitting "secret evidence" behind closed doors to an affiliate mediator without allowing the player to see or refute the allegations is NOT a valid ADR—it’s a kangaroo court. Agreeing to mediation does not mean consenting to an unfair process or forfeiting the right to escalate to official licensing authorities (GCB) or law enforcement when misconduct occurs.
[...]
ADR is impartial, just like [almost] every people in this board, they [and we] couldn't care less who is right and who is wrong. It affect us at the barest. If casino is the one being freerolled by the player, good, we prevent them from having a loss. If it's the player being cheated by casinos, then good too, we get them what's rightfully theirs. Regardless, we still all wake up and drink our morning coffee and get to our IRL life.
This impartiality and "detachment" is what made them neutral.
Now, the other side, the casino,
has to act in good faith. They can't say something that is not backed by evidence. They can't say multi-acc without proof of their system being triggered, and this has to be shown to the mediator. The mediator will refuse to take them at face value.
Next, the evidence has to be submitted in "secret", without the other party [you] seeing it because it's their proprietary, it contains their corporate secret, more often than not, the algorithm to detect the abuse in question, be it multi-acc or arbitrage or bug exploitation. Showing it to you will poses a risk that abusers learn how to avoid detection next time, using those evidences as learning materials.
Is this understood?
The three paragraphs above this, about casino acting in good faith and the paragraph that followed, about evidence, is the reason why ADR being chosen to mediate, because they have the power to review evidences and narratives from both sides, impartially, and made a call.
