🍌 SCORAS.io 🍌 | VIP TRANSFER | Crypto Casino & Sportsbook | Meet Mojo 🐵

[ImGenius]

If anything looks wrong:

1. Clear your browser cache
2. Close and reopen your browser
3. Visit SCORAS.IO again
4. Existing players should then reset their password before logging in

For me 

Code:

www.scoras.io/en

work even if don't clear my browser cache.

Maybe this will be helpful for those who don’t want to clear their browser cache. Using new browser also help perfectly.

[Asuspawer09]

Well I know that the both network is compatible but I don't know how come you were given BNB Instead of USDT but with the explanation another user already dropped, it's possible that maybe you choose to withdraw through BNB but your coin was in USDT because @Asuspawer09 said he actually withdraw USDT through BTC means and he was credited the Bitcoin which is quite impressive since there is virtually no conversion whatsoever.

Maybe both networks are compatible as you said, but for clarity, I didn't withdraw my funds through BNB it was through the USDT BSC (BEP20) chain yet I ended up receiving BNB in my wallet. I'm not complaining actually, I just needed more clarification on it, because it might be restricted to certain coins, if you try it with two different networks that are not compatible you may end up losing your funds.

For what I read on the situation happened to you, it seems that situation is normal, also base on what I know in other platforms. Even if you choose USDT on BEP20 network, the platform will convert it automatically to BNB. Because this is the native token of this chain.

Since the network is compatible, then the transfer made goes group. But the asset receive will truly depends on how they process your withdrawal. So everything is not about mixing network, but rather on how they use BNB to pay their clients.

Better check always if the network used is compatible with the funds they tried to withdraw, since if not there's a risk to lost their funds for making wrong withdrawal process.

I guess it was something like that, But I didn't choose the BEP20 USDT network, the withdrawal process I choose was Bitcoin.

~

As you can see here the input Amount was not on Bitcoin it was on USD, not on Bitcoin, I guess it makes sense since my account has USD and didn't have Bitcoin on it.
Good thing that it was auto convert, I think the only issue here is it was confusing since it was suppose to input the amount of the withdrawal network you selected and also atleast have some confirmation on the address that you input if it was somehow a compatible one.

[SCORAS]

Managed to change the login now, it worked. What I wonder though, is the previous VIP progress just deleted? Cause everything is just gone. I mean I only had like 1500 banana points but still.

My honest opinion, you shouldn't have published this yet. The VIP section still gives 0 information whatsoever. History for everything (games, casino and transactions) all empty. Balance not transferred (just cents so couldn't care less). This feels very rushed and incomplete.
I know this is just the very early first version but working on it longer would have definitely been better. Nobody will consider depositing and playing under such conditions.

Thank you for the honest feedback. We completely understand your concerns, and we want to clarify exactly what is happening.

First of all, the migration is still being completed. The fact that you can access the new SCORAS does not mean that every part of the migration, synchronization and configuration has finished yet.

There are still several things being worked on behind the scenes, and our technical team is extremely busy getting everything completed.

🍌 BANANA POINTS & OLD VIP PROGRESS

Regarding Banana Points and the previous loyalty/VIP system:

We are not simply forgetting about the progress players made on the previous SCORAS platform.

We are building a completely new loyalty system inside the new platform.

Players who had Banana Points and loyalty progress on the previous system will be compensated accordingly, and value/funds will be added through the new loyalty system based on the points players previously accumulated.

So if you had 1,500 Banana Points, 5,000 Banana Points or another amount, please don't think they have simply disappeared because you currently see zero information inside the new VIP section.

The old system and the new system work differently, and we're transitioning everyone into the new loyalty structure.

More information about exactly how the new loyalty program works will be provided as we finish implementing it.

💰 BALANCES & ACCOUNT INFORMATION

We're also still working through balances and other account information from the previous system.

If something from your previous account is currently missing, please contact our support team.

We have records from the previous platform and will work through any discrepancies individually.

Nobody should assume that because something isn't displaying right now, it has simply been deleted.

⚠️ VERY IMPORTANT — PLEASE CLEAR YOUR BROWSER CACHE & HISTORY ⚠️

EVERYONE PLEASE DO THIS BEFORE ACCESSING SCORAS.

We can see that some users are still accessing the OLD SCORAS website because their browsers or networks have cached information from the previous platform.

We are working on purging the remaining cache from our side as well, and the old platform will be completely shut down.

However, in the meantime, we strongly recommend that everyone:

• Clear your browser cache
• Clear your browser history/site data for SCORAS
• Close and reopen your browser
• Then access SCORAS.io again

This is particularly important because we have already seen situations where people were still accessing the old website and attempting to deposit using old wallet information.

PLEASE MAKE SURE YOU ARE USING THE NEW PLATFORM BEFORE MAKING A NEW DEPOSIT.

If anything looks wrong, unfamiliar, outdated or you are unsure whether you're seeing the correct platform, contact support BEFORE depositing.

We would much rather answer your question first than have to investigate a deposit sent through old information afterwards.

🔐 PASSWORD RESET

Existing players should NOT create another account.

Your account has been transferred to the new platform.

You simply need to use the Forgot Password / Reset Password function to set a new password and access your existing account.

We are aware that some users experienced issues receiving password reset emails during the migration, while others were able to complete the process successfully.

We're continuing to work through these migration-related issues.

🛠️ THE NEW PLATFORM IS STILL BEING WORKED ON

We also want to be completely transparent:

We are not claiming that everything you currently see is the final finished version of SCORAS.

We're still migrating, configuring and improving different parts of the system.

There will probably be bugs.

There will probably be things we need to change.

There will be things the community finds that our testing didn't catch.

Please report them.

That's exactly the type of feedback we need right now.

💬 PLEASE CONTACT SUPPORT IF YOU HAVE ANY ISSUE

We really want to emphasize this.

If you have:

• Missing balance
• Missing account information
• Old Banana Points or VIP progress
• Password reset problems
• Deposit problems
• Accidentally deposited using information from the old platform
• Still seeing the old SCORAS website
• Any other migration-related issue

PLEASE CONTACT OUR SUPPORT TEAM.

Our support team is available 24/7.

We are here to help you, and we genuinely want to help you.

Please don't sit with a problem assuming we've forgotten about you.

Contact us, explain what happened, and give us the opportunity to investigate it and make it right.

We know migrations of this size can be frustrating, especially during the first hours while everything is being moved and synchronized.

We really appreciate everyone's patience, feedback and understanding while we finish this process.

Keep reporting what you find.

Keep giving us feedback.

And give our team a little time to get everything where it needs to be.

PLEASE CLEAR YOUR CACHE & BROWSER HISTORY BEFORE ACCESSING SCORAS.

If you're unsure about anything — especially before making a deposit — contact support first.

We're here 24/7 and we're here to help. 🐵🚀

SCORAS.io

[Myleschetty]

Existing players should NOT create another account.

Your account has been transferred to the new platform.

You simply need to use the Forgot Password / Reset Password function to set a new password and access your existing account.

I followed the instructions you provided to all Scoras current users, but my ID was changed from 896378107 to 471813179. My account balance is also showing zero, and my gaming history's deposits and withdrawals are all showing zero.
Please, do something do about this because I have a match I want to bet on.

[Leahized]

I followed the instructions you provided to all Scoras current users, but my ID was changed from 896378107 to 471813179. My account balance is also showing zero, and my gaming history's deposits and withdrawals are all showing zero.
Please, do something do about this because I have a match I want to bet on.

It is clearly evident from this that the migration has not been completed. Perhaps all the data has changed due to the new website. But if the data is not preserved, it will be a hassle for that account. I logged into my account on the website a little while ago but there is no previous data saved.

Well, did you have any funds deposited in your previous account? So now it shows a zero balance? I am not sure that something like this could happen.

PLEASE CLEAR YOUR CACHE & BROWSER HISTORY BEFORE ACCESSING SCORAS.

@Myleschetty, are you aware of this? I don't know how effective an account migration can be. And how reasonable it is to clear the browser history.

[ryzaadit]

~snip~
Thank you for pointing this out, and apologies again for the confusion. We're working on getting everything properly propagated and the new platform live within the coming hours.

No worries, I love how you reponse with the communication. Please keep it up!

• Clear your browser cache
• Clear your browser history/site data for SCORAS
• Close and reopen your browser
• Then access SCORAS.io again

I'm not a website geek, developer, or programmer. I know we still can use for other users' browsers to access these with a clean cache and others. But is there somehow you make update without needing to clear cookies & cache? I mean, everyone are using their main site mostly and they have history don't want to be erased. I think would be very nice, for further update without needed clear cookies & cache.

I followed the instructions you provided to all Scoras current users, but my ID was changed from 896378107 to 471813179.

Same my ID before:

User ID: 601206970

Now, got a different ID: 471778213

Have you contact the support yets ? previous post if you have some missing stuff you should tried to contact the support.

[ImGenius]

I followed the instructions you provided to all Scoras current users, but my ID was changed from 896378107 to 471813179. My account balance is also showing zero, and my gaming history's deposits and withdrawals are all showing zero.
Please, do something do about this because I have a match I want to bet on.

The UID change happened to everyone so it’s not a problem. You can check your username because only the username remains the same. Did your account actually had any balance that is no longer showing after the migration? Since they built everything from scratch it may not be possible to recover all the previous data but at least the account details and balance data should be accurate.

If your account actually had a balance but it is not showing now then contact customer service as soon as possible and solve the issue.

I don't know how effective an account migration can be. And how reasonable it is to clear the browser history.

You can access new platform without clearing browser history

Code:

www.scoras.io/en

work even if don't clear my browser cache.

Maybe this will be helpful for those who don’t want to clear their browser cache. Using new browser also help perfectly.

[SquirrelJulietGarden]

I'm not a website geek, developer, or programmer. I know we still can use for other users' browsers to access these with a clean cache and others. But is there somehow you make update without needing to clear cookies & cache? I mean, everyone are using their main site mostly and they have history don't want to be erased. I think would be very nice, for further update without needed clear cookies & cache.

If caring about privacy, I would like to use Tor and if I use other browsers, I would prefer to clear cache and cookies regularly, it's better for my privacy.
What are cookies and how to clear them.

I don't store anything important with my browser so clearing cookies regularly with me is a very comfortable practice. For things I see important or at least need to use later, I will save them in my note files for later use. Saving them in the browser is not what I want to do, for privacy, and for other things like importing bookmark on browser, honestly I am not familiar with it.

Scoras can do their next updates with ways they want but users will always have different favorite practice.

[Asuspawer09]

If anything looks wrong:

1. Clear your browser cache
2. Close and reopen your browser
3. Visit SCORAS.IO again
4. Existing players should then reset their password before logging in

Is scoras296.io normal?

my old scoras link was save on my browser bookmark can i still use that because i notice there was a change of links, but it was auto-redirecting on the scoras296.io website right?

I also noticed the website has become a little slow on loadings, I'm sure it was a little smoother on the first one.

No confirmation or something.. It just went straight for pending withdraw, that just means it was an automatic conversion on USD to BTC?

It just feel illegal since the withdrawal process was so smooth to me  😀 😕

Yes, I also found their withdrawal option very smooth. In most other casinos, when you try to withdraw they show a popup to confirm so that you can check whether the address is wrong or not but in the case of Scoras this popup doesn’t appear, which makes it feel much smoother to me.

I won't call it smooth if it is proceeded without the final verification from my end as a user. Not only address that need to be re-checked, but also the exact amount to send and the chosen network. A final popup confirmation is a fundamental security liar in my opinion. This can avoid a lot of later issues for users and for the casino as well because he will spend more time and effort to check every complaint situation.

Yesterday I was discussing a casino that add no security layers upon withdrawal requests, and today another casino try to have smooth withdrawals by eliminating an avoidable security step.

For sure, there might be some concerns about that, because it just too easy to click the withdraw button, there were a click to refund button as I remember it.

But there should be a final confirmation just to make the transaction sure, and avoid errors on the users, because for sure there will be some lose funds when it comes to wrong input of address, im not sure if this was automatically converted if you put the wrong address on your selected token or network something like that.

That refund option won't save you from sending to the wrong address if you wouldn't know that the address is wrong before it get confirmed in the blockchain network. But why going through all this at first place if the user has the ability to re-check the transaction detail before the system broadcast it. The refund buttin will be used at extreme cases but i am pretty sure that making the transaction details checkable will help avoid many issues for both users and the casino.

The platform will migrate to a new version after few hours. We hope that necessary updates regarding withdrawals process will be integrated. I like how scoras representative interact with the community.

The transaction was fast, it was only a few minutes before I received it on my wallet, so on that period maybe that is the only time you could used the refund button, when you did put the wrong address, but there was no warning or something if you did input a wrong address network something like that, for sure it might get loss but if you did input the wrong address like for example a USDT TRC20, is that going to auto convert as well?

[maxwh1t3]

I followed the instructions you provided to all Scoras current users, but my ID was changed from 896378107 to 471813179. My account balance is also showing zero, and my gaming history's deposits and withdrawals are all showing zero.
Please, do something do about this because I have a match I want to bet on.

The UID change happened to everyone so it’s not a problem. You can check your username because only the username remains the same. Did your account actually had any balance that is no longer showing after the migration? Since they built everything from scratch it may not be possible to recover all the previous data but at least the account details and balance data should be accurate.

If your account actually had a balance but it is not showing now then contact customer service as soon as possible and solve the issue.

I don't know how effective an account migration can be. And how reasonable it is to clear the browser history.

You can access new platform without clearing browser history

Code:

www.scoras.io/en

work even if don't clear my browser cache.

Maybe this will be helpful for those who don’t want to clear their browser cache. Using new browser also help perfectly.

I submitted the request via both email and the site's support channel; it's been nearly 24 hours, and they still haven't transferred my balance.

This is despite the fact that I had a balance of around 4,000 dollars.


steerff86@hotmail.com

[Su-asa]

I submitted the request via both email and the site's support channel; it's been nearly 24 hours, and they still haven't transferred my balance.

This is despite the fact that I had a balance of around 4,000 dollars.

steerff86@hotmail.com

I believe things will be sorted out soon enough, as others who had the same issues have confirmed that it has been resolved after they sent the mail. It might be that the reason why yours has been resolved is that they are getting things fixed as well. As long as their representative is still responding here on the thread and their customer service is also active, things will be sorted out,

Is https://scoras296.io/ normal?

my old scoras link was save on my browser bookmark can i still use that because i notice there was a change in the links, but it was auto-redirecting on the https://scoras296.io/ website right?

I also noticed the website has become a little slow on loadings, I'm sure it was a little smoother on the first one.

I think you should try to remove the old site from your bookmarks so that you won't have to go to the old site all the time and redirect to the new site whenever you want to log in.

[SCORAS]

SCORAS Migration Update — Balances, New User IDs, Domains & Platform Questions

Hey everyone,

I want to give you a proper update and answer the questions that have come up today following our migration to the new SCORAS platform.

First of all, thank you for your patience. This was a complete platform migration, not simply a normal website update, so naturally there have been a few things that needed to be handled manually during the transition.

The good news is that we have made a lot of progress today.


1. OLD BALANCES — UPDATE

We have now gone through the requests received today and moved over the verified remaining balances for all accounts that contacted us by email today.

If you contacted us regarding a missing balance, please check your account on the new platform.

Tomorrow morning we will do another full check for any additional accounts that may still require a manual balance transfer.

If you had a legitimate remaining balance on the old SCORAS platform, there is no reason to worry. We still have the necessary records available to verify what was remaining on the account.

If you have not contacted us yet and believe you are missing a balance, please provide support with:

• Your old User ID
• Your new User ID
• Your registered email address
• The approximate balance remaining on the old platform

We will verify it against our records.

If the funds were legitimately remaining on your account, you will receive them.


2. WHY HAS MY USER ID CHANGED?

I followed the instructions you provided to all Scoras current users, but my ID was changed from 896378107 to 471813179.

Same my ID before:

User ID: 601206970

Now, got a different ID: 471778213

This is completely normal and nothing to worry about.

The new SCORAS platform uses a different internal account and UID structure. Because of this, your User ID on the new platform will not necessarily be the same as the User ID you had on the previous platform.

A different User ID does NOT mean your account has been lost or that you accidentally created another account.

It is simply the identification number assigned to your account within the new system.


3. DO I HAVE TO DELETE MY ENTIRE BROWSER HISTORY?

But is there somehow you make update without needing to clear cookies & cache? I mean, everyone are using their main site mostly and they have history don't want to be erased. I think would be very nice, for further update without needed clear cookies & cache.

No.

I want to clarify this because perhaps our previous post made it sound more complicated than it actually is.

You do NOT need to delete your entire browser history.

The reason we recommended clearing cache/site data was because this was an exceptional situation. We migrated the entire platform and changed the infrastructure behind SCORAS, and some browsers continued loading cached information or redirects belonging to the old platform.

If you are still experiencing this, you can:

• Clear only the cached/site data specifically for SCORAS
• Open SCORAS in an incognito/private window
• Temporarily use another browser
• Access SCORAS.io directly

There is no reason to delete unrelated browsing history, saved information or data belonging to other websites.

This was caused by the full platform migration and is not something we expect users to have to do whenever we release normal updates in the future.


4. SCORAS296.IO / OLD DOMAINS

Is scoras296.io normal?

my old scoras link was save on my browser bookmark can i still use that because i notice there was a change in the links

Yes, scoras296.io was one of our old domains associated with the previous platform.

However, we are not using that domain for the new platform going forward.

The whole purpose of this update is also to simplify how players access SCORAS.

Going forward, please use:

SCORAS.IO

That's the domain we want everybody using.

If you still have one of our previous platform domains saved as a bookmark, please remove it and replace it with SCORAS.IO.


5. WEBSITE PERFORMANCE

There were also comments regarding the new website loading slower immediately following the migration.

Performance should already be significantly better now.

Our technical team has been continuously working on optimization since the new platform went live, and we will continue improving it.

If anyone is still experiencing unusual loading times or specific performance problems, please contact support and preferably tell us:

• Device
• Browser
• Page where the problem occurs

That makes it much easier for our technical team to reproduce and fix the issue.


6. REGARDING THE CLAIM OF A MISSING ~$4,000 BALANCE

I submitted the request via both email and the site's support channel; it's been nearly 24 hours, and they still haven't transferred my balance.

This is despite the fact that I had a balance of around 4,000 dollars.

[steerff86@hotmail.com](mailto:steerff86@hotmail.com)

I need to respond to this separately because I do not want the community to misunderstand this post and believe that somebody simply had approximately $4,000 legitimately sitting on SCORAS and that we lost or refused to migrate it.

That is not what happened here.

You and I already discussed your case at the beginning of August, weeks before this platform migration.

Your account was one of the accounts involved in the bonus-abuse case that we identified at the time and also discussed publicly with the community.

Our investigation identified five accounts connected to the same abuse pattern, including connections through Brazilian IP activity.

We found that multiple accounts were being used to exploit a loophole in our bonus system.

We detected the activity and managed to restrict the relevant accounts before the disputed bonus-derived balance could be withdrawn.

You were already informed about this at the beginning of August.

Therefore, coming forward now during the migration and presenting approximately $4,000 as though it is simply a legitimate old balance that SCORAS has failed to transfer creates the wrong impression.

This has absolutely nothing to do with the migration.

Your case was investigated, discussed with you and concluded weeks ago.

To make our position completely transparent:

The disputed ~$4,000 balance will not be paid, and the decision is final.

This is not a new decision.

This is the same decision communicated following the original investigation at the beginning of August.

You have known our position regarding those funds since then, and we are not going to reopen an already concluded bonus-abuse case simply because we have now migrated platforms.

I also want to make something extremely clear for everybody else reading this:

THIS CASE SHOULD NOT BE CONFUSED WITH THE LEGITIMATE MIGRATION BALANCE REQUESTS WE ARE CURRENTLY PROCESSING.

Players who played normally and had legitimate balances remaining on the previous platform will receive their money.

We have already transferred the verified balances for the accounts that emailed us today, and tomorrow morning we will check again for any remaining cases.

We will always respect legitimate player balances.

But a balance that was previously rejected following an investigation into multi-accounting and bonus abuse does not suddenly become payable because SCORAS moved to a new platform.

I wish you all the best going forward, but your particular case was already investigated and concluded at the beginning of August.

The decision remains final.


THANK YOU EVERYONE

Again, thank you to everyone who has been patient with us throughout this migration.

This has been a major technical transition for SCORAS, and we're already getting through the remaining individual account cases.

All verified balance requests received by email today have now been handled.

Tomorrow morning we will go through everything again and check for any accounts we may still have missed.

If something genuinely doesn't look right on your account, please contact support instead of worrying. Give us your old ID, new ID, registered email and approximate balance, and we will investigate it.

We're listening to all the feedback — good and bad — and we'll continue improving the new platform.

Thank you for sticking with us.

SCORAS Team
:::

[AHOYBRAUSE]

Hmm, bit strange the way you handle things. I mean why do people have to message you for missing amounts. If player's account got migrated, why not the funds and the VIP level and what not?
Also, I guess most people don't know their old user ID, heck I don't even know mine since I created a username so I won't have to deal with an ID.
I mean, I don't care about my balance since it was only 0.10$ (and it wasn't moved over), what I do care about is the VIP progress, as small as it might be, that hasn't been moved over to the new site. Everything stands at basically 0.

Guess the VIP section needs a LOT of work still, I mean it basically tells you nothing. No clue about rewards (only the level up amount are visible), perks or anything.
By the way, at least for me there are still bugs in the VIP section. You can click on the levels until "diamond" but when you click on the next level (the gorilla icon) the screen just goes black. Clicking return the screen stays black so the only thing u can do is reload the site.

Honestly, you should have taken more time with this, sorry for repeating. This is not a product you want to roll out. Reminds me of unfinished video games somehow. Players should have been informed of possible cashier issues so they can take out their funds before the migration as well. That would have been the way to go.

[Wiwo]

SCORAS Migration Update — Balances, New User IDs, Domains & Platform Questions

I am just coming across this update now, although when I tried to visit scoras website earlier I noticed the redirection and when I tried logging in it took me to a reset password and a new ID.

No panic, I already have notice of the update of the casino, so some changes were expected.

Let me leave everything to settle till weekend before I start using the platform properly.

[Asuspawer09]

It kinda spark something might go wrong since we were not used to it, and there was no confirmation that it was going to auto-convert to Bitcoin, since my balance on my account was in USD, not in Bitcoin.

At first, I was also confused about whether if I withdrew through USD, they would actually send it using the correct network and the correct coin. That’s why I think it is always better to withdraw to your own wallet address because if you withdraw directly to an exchange and that exchange doesn’t support that network and coin, then you will face a big problem.

Yeah, I mean I wouldn't recommend using an exchange address. Maybe you send it to your main wallet first, just in case, so that it might be able to go through with the transaction, since the network might be a problem.

Is scoras296.io normal?

my old scoras link was save on my browser bookmark can i still use that because i notice there was a change in the links, but it was auto-redirecting on the scoras296.io/ website right?

I also noticed the website has become a little slow on loadings, I'm sure it was a little smoother on the first one.

I think you should try to remove the old site from your bookmarks so that you won't have to go to the old site all the time and redirect to the new site whenever you want to log in.

Yeah, I just notice since I update my signature address that the URL was change, but I think it automatically redirected to scoras296.io. Also, scoras.io/en was a different website now?

I'm getting confuse a lot because SCORAS.io is redirecting me to scoras296.io and scoras.io/en was a different website, my account wasn't working on it? Which one is the right one?

[tyraxx]

I’ve logged into the new site and noticed that the first deposit bonus is available to claim again. I already claimed this bonus once on the old site, so could you please confirm whether I’m allowed to claim it again on the new site?

Also, where can I find the bonus Terms & Conditions on the new site? I haven’t been able to find them anywhere.

[SCORAS]

Hmm, bit strange the way you handle things. I mean why do people have to message you for missing amounts. If player's account got migrated, why not the funds and the VIP level and what not?

I have to admit, man, you keep coming with some very good feedback every time, and I actually really like it.

Sometimes when I read your posts I feel a little bit embarrassed because you point out things that we should already have noticed ourselves 😂 But fair enough — criticism is criticism, and when it is constructive like this, it is genuinely useful for us.

You clearly have a good eye for these things, so I would actually like to ask you for something.

Please send us a private message here on BitcoinTalk with your Telegram username.

We would like to contact you directly and have you make a proper list of ideas, bugs, improvements, UX problems and things you think we should change on the platform.

You seem to consistently notice very good points, and instead of just reading them afterwards in the thread, I would rather get your input directly while we are improving everything.

And of course, we would compensate you for your time and effort.

Regarding the actual points you raised:

Balances and VIP progress:

You are right to question why everything did not transfer automatically.

The migration of the account itself, balances, previous activity and VIP/loyalty information are unfortunately separate processes. We would obviously have preferred everything to appear immediately on the new platform.

Even if your balance was only $0.10, it is still your balance and it will not simply be ignored.

More importantly, your previous VIP progress is not something we intend to throw away.

We are working on the new VIP and loyalty system, and previous players will be compensated or migrated based on their previous activity and progress. This also applies to the old Banana Points and loyalty-related balances.

The Gorilla-level black screen is an actual bug.

Thank you for finding it. It has been added to the issues that need fixing.

And I also completely agree that the VIP section currently does not explain enough.

It should clearly show:

* Every VIP level
* Level-up rewards
* Cashback and rewards
* Benefits and perks
* Progress requirements
* Current progress
* What is unlocked at every level

Right now it is simply not detailed enough.

Regarding the overall migration and whether we should have waited longer: I understand your point.

The migration has not been perfect, and I am not going to pretend that every part of it has been.

The cashier communication before the migration could also have been clearer, especially regarding players who wanted to withdraw before the move.

That criticism is fair.

We are fixing these things as quickly as possible, and this is exactly why feedback like yours is valuable.

And one important reminder for everyone:

Please clear your browser cache/history before using the new platform.

Some users are still receiving cached redirects and old website data from the previous setup.

No panic, I already have notice of the update of the casino, so some changes were expected.

Let me leave everything to settle till weekend before I start using the platform properly.

Thank you, Wiwo. We really appreciate the patience.

We are working through the remaining migration issues and polishing the platform continuously.

When you start using it properly this weekend, please let us know if you notice anything — even small visual issues or things that simply feel confusing.

Right now we are actively collecting every bug and improvement suggestion we can.

And please clear your browser cache before using the new platform so you are not loading anything remaining from the old setup.

I'm getting confuse a lot because SCORAS.io is redirecting me to scoras296.io and scoras.io/en was a different website, my account wasn't working on it? Which one is the right one?

SCORAS.io is the correct domain moving forward.

SCORAS296.io belongs to our old platform and is no longer the domain we are using moving forward.

If SCORAS.io is still redirecting you toward SCORAS296.io, this is caused by cached website/DNS information from the old setup.

Please:

1. Remove the old SCORAS296.io bookmark.
2. Clear your browser cache/history.
3. Open a fresh browser window.
4. Go directly to SCORAS.io.

The old platform/domain is being phased out completely.

Regarding login, accounts on the new platform use the new password-reset/login process, so old saved sessions and passwords may not automatically work.

SCORAS.io is the domain everyone should bookmark from now on.

I’ve logged into the new site and noticed that the first deposit bonus is available to claim again. I already claimed this bonus once on the old site, so could you please confirm whether I’m allowed to claim it again on the new site?

Also, where can I find the bonus Terms & Conditions on the new site? I haven’t been able to find them anywhere.

Yes — you are more than welcome to claim the First Deposit Bonus again on the new platform.

And this is only the beginning.

You will also have access to:

Casino Deposit Bonuses

* First Deposit Bonus
* Second Deposit Bonus
* Third Deposit Bonus
* Fourth Deposit Bonus

Sports Deposit Bonuses

* First Sports Deposit Bonus
* Second Sports Deposit Bonus
* Third Sports Deposit Bonus
* Fourth Sports Deposit Bonus

And these are just the starter offers.

Moving forward, we will also be giving players more specialized and customized bonuses based on their activity, preferences and account history.

As far as I know, I believe you are already in contact with our VIP host as well, so you may also receive offers specifically prepared for you directly through the VIP side.

Regarding the Bonus Terms & Conditions, you are also correct that these need to be much clearer and easier to find.

The conditions should be directly visible before a player claims a bonus so there is no confusion regarding wagering requirements, eligible games, maximum bets, expiration or any other conditions.

We are improving this section as part of the current update.

Thank you again for pointing it out.

And guys, please keep the feedback coming.

We would genuinely rather have you report every single small issue now so we can fix everything properly than have problems sitting there unnoticed.

[Asuspawer09]

I'm getting confuse a lot because SCORAS.io is redirecting me to scoras296.io and scoras.io/en was a different website, my account wasn't working on it? Which one is the right one?

SCORAS.io is the correct domain moving forward.

SCORAS296.io belongs to our old platform and is no longer the domain we are using moving forward.

If SCORAS.io is still redirecting you toward SCORAS296.io, this is caused by cached website/DNS information from the old setup.

Please:

1. Remove the old SCORAS296.io bookmark.
2. Clear your browser cache/history.
3. Open a fresh browser window.
4. Go directly to SCORAS.io.

The old platform/domain is being phased out completely.

Regarding login, accounts on the new platform use the new password-reset/login process, so old saved sessions and passwords may not automatically work.

SCORAS.io is the domain everyone should bookmark from now on.

For some reason SCORAS.io. was not working on me, it was still redirecting to the SCORAS296.io but for some reason this link was working on me.

~

For me 

Code:

www.scoras.io/en

work even if don't clear my browser cache.

I don't know why but the uppercase SCORAS was not working, this lowercase one is working and I was able to open the new website, which my account was not working, I already reset my password on the old website but it wasn't working still on the new domain.

So, I did reset again my password manually on the new domain, and it did send me a reset link which I used to reset again my password, I did input my new password that I used when I reset from the old domain and still get accepted, so maybe it wasn't reading the old domain accounts password, because I also tried my main password on the new domain and It didn't work.

But the reset link on the new domain, input a new password works. My account number was also different.

[ColdLava40]

This doesn't need to be mentioned or stipulated in any TOS because it is evident that sending to the wrong network might result the loss of the assets, particularly if the user doesn't have access to the private key of the used address. Usually users prefer to withdraw directly from the casino to their exchange platform account or to another address as a payment which mean assets are lost forever. The casino should be aware about all this and can help users fix such regular mistake by adding the popup window to verify transaction details before proceeding to broadcast the transaction to the neywork.

You might have gotten me wrong due to bad explanation.

What I meant was in a case of depositing into the casino, you may not see the warning written on the tab that sending coins into a wrong address or chain will be completely lost. They may be placed in the terms and conditions.

If it was the other way found like you said, then there is no use putting it down because everyone should be aware that coins sent to unknown address are lost.

[Silverstonez]

I am just coming across this update now, although when I tried to visit scoras website earlier I noticed the redirection and when I tried logging in it took me to a reset password and a new ID.

How come you were redirected to their new site when you visited it without attempting to reset your password? I hope I'm not mixing things up, because I was not redirected when I visited their site earlier today after we were notified to reset our passwords and update our new signature, because they has been adjusted.  However, this new site looks more presentable than the previous one, I don't know if anyone feels the same way.