🍌 SCORAS.io 🍌 | VIP TRANSFER | Crypto Casino & Sportsbook | Meet Mojo 🐵

[Pmalek]

I am actually surprised that the suggestion from customer support isn't in contradiction with their terms and conditions?

You wanted to say that you are surprised that the suggestion from customer support is in contradiction to the casino's terms and conditions. Me too. The support does things like that sometimes. I have seen it before. I am speaking in general, not about the customer support of Scoras.

The agent did say something that makes sense. They asked me to clear my cache and cookies. Maybe there is something from the old domain that interferes and causes the new site to be inaccessible on your end. Or do it like I suggested in my previous post and try to visit the website in incognito mode.

[SCORAS]

🍌 SCORAS.io — MAJOR PLATFORM UPDATE ROLLING OUT TOMORROW 🍌

NEW PAYMENT SYSTEM • MORE CRYPTO • TELEGRAM BETTING • XP & LEVEL-UP • MOBILE IMPROVEMENTS • NEW TOURNAMENTS • UPDATED TERMS & MUCH MORE

Hey everyone,

We wanted to give the community a proper update regarding everything that is currently happening behind the scenes at SCORAS.

We originally planned to roll out the next stage of our platform update today.

A significant amount of the work has already been completed, added or configured, and some changes are already making their way onto the platform. However, over the last few days, the scope of this update has become much larger than we originally planned.

What was initially going to be primarily a payment-system update has developed into a much broader SCORAS platform update.

Instead of rushing individual pieces out today just to meet the original timeline, we have decided to move the main rollout to tomorrow and give the team additional time to bring everything together properly.

There is simply a lot more being introduced than we originally expected.

This includes a major cryptocurrency payment expansion, permanent deposit addresses, exchange-style withdrawals, our new XP and Level-Up system, further VIP improvements, a Telegram iGaming integration, mobile navigation improvements, KISS Arena tournaments, completely updated player-information pages, new transactional emails, updated Terms of Service, updated Casino and Sportsbook Terms, and several other improvements.

🍌 MAJOR CRYPTO PAYMENT SYSTEM EXPANSION

One of the biggest areas we have been working on is the SCORAS cashier.

We want depositing and withdrawing crypto on SCORAS to become significantly easier and give players much more flexibility regarding which cryptocurrencies and networks they use.

Our objective is to move away from the traditional experience where a player has to create a new invoice every time they want to make a deposit.

Instead, we are working toward permanent/static cryptocurrency deposit addresses assigned to individual users.

When you select a cryptocurrency and network in the SCORAS cashier, you will receive a deposit address assigned specifically to your account.

That address is intended to remain associated with your account rather than requiring you to generate a completely new invoice and address every time you want to deposit.

You should therefore be able to save your SCORAS deposit address in your personal wallet and use it again whenever you want to make another deposit.

There should also be no need to tell SCORAS beforehand exactly how much you intend to send.

Whether you send $20, $200, $2,000 or considerably more, the payment system detects the actual amount received and credits the corresponding value to your account.

🍌 AUTOMATIC CONVERSION & EXCHANGE-STYLE WITHDRAWALS

Another major part of the payment update is how cryptocurrency interacts with your SCORAS account balance.

For example:

You deposit BTC.

The system detects the BTC received and calculates its value using the applicable exchange rate.

If your SCORAS account is configured in USD, the corresponding USD value is credited to your balance.

If your account is configured in EUR, the corresponding EUR value is credited instead.

This becomes particularly interesting when it comes to withdrawals.

Our goal is that you should not necessarily be forced to withdraw using the same cryptocurrency that you originally deposited.

For example:

Deposit BTC → balance displayed in USD/EUR → play on SCORAS → select LTC for withdrawal → corresponding balance converted → LTC sent to your wallet.

Or:

Deposit ETH → balance converted → play → withdraw using USDT TRC20.

In practice, this gives the SCORAS cashier some of the flexibility people normally associate with a cryptocurrency exchange.

As always, our applicable deposit wagering requirements remain in place. Deposited funds are subject to a 1x wagering requirement before withdrawal.

🍌 MANY MORE CRYPTOCURRENCIES & NETWORKS

Alongside the new payment infrastructure, we are massively expanding the number of cryptocurrencies and networks available through SCORAS.

The currencies and networks being configured include:

Bitcoin (BTC)
Ethereum (ETH)
Litecoin (LTC)
TRON (TRX)
TON
BNB
Bitcoin Cash (BCH)
XRP
Dogecoin (DOGE)

We are also expanding stablecoin support significantly, including:

USDT TRC20
USDT ERC20
USDT BSC
USDT Polygon
USDT Solana
USDT TON

USDC ERC20
USDC Polygon
USDC Solana
USDC TRC20
USDC Algorand

TUSD
USDP
USDD

Additional currencies and networks are also being prepared.

We want players to have significantly more choice and, importantly, we want the cashier itself to remain simple even though there are many more options behind it.

🍌 BET DIRECTLY THROUGH TELEGRAM — iGAMING BOT INTEGRATION

Another project now being integrated into the SCORAS ecosystem is an iGaming Telegram bot.

The objective is simple:

We want players to be able to bet directly through Telegram.

Telegram is already one of the main communication platforms within the cryptocurrency community, and we believe there is a major opportunity to bring the betting experience directly into an environment many crypto players already use every day.

Instead of always having to open the SCORAS website separately, the Telegram integration is intended to allow players to interact with the SCORAS betting ecosystem directly from Telegram.

This is a larger integration and functionality will continue to develop, so we will provide more information about the exact features and rollout as development progresses.

But yes — the direction is ultimately to make it possible to place bets directly through Telegram.

🍌 XP & LEVEL-UP SYSTEM

The new SCORAS XP and Level-Up system is also part of the next stage of development.

We want activity on SCORAS to feel like actual progression.

Instead of simply depositing, wagering and withdrawing without any broader progression, players will accumulate XP and move through levels.

This system is being designed alongside our broader rewards and VIP ecosystem.

As your activity increases, your account progresses.

The objective is to make SCORAS feel more interactive and give long-term players something visible to build toward.

We will publish more detailed information regarding XP calculations, levels and associated rewards as the system becomes fully available.

🍌 VIP PROGRAM & VIP TRANSFER

We are also continuing to improve the new SCORAS VIP experience.

Our VIP Transfer program is being developed as a major part of this.

If you're already a high-level VIP player at another casino, we want to give you a reason to bring that activity to SCORAS rather than forcing you to start completely from zero.

Eligible players may qualify for up to $25,000 in VIP Transfer rewards, depending on their existing status and activity.

We're also continuing to improve how VIP information, progression and rewards are displayed throughout the platform.

🍌 MOBILE NAVIGATION IMPROVEMENTS

We have also made an important adjustment to the mobile experience.

The mobile bottom navigation bar is being fixed and reorganized to make the most important sportsbook functions easier to reach.

Sports will be positioned on the bottom-left side of the mobile navigation, with the Betslip directly beside it.

This might sound like a small change compared with some of the larger systems being introduced, but usability matters enormously on mobile.

Players using the sportsbook should not have to move through unnecessary menus simply to return to Sports or access their Betslip.

The new positioning is intended to make navigation faster and much more natural for mobile players.

🍌 KISS ARENA TOURNAMENT ADDED

We are also adding the KISS Arena Tournament experience to the SCORAS platform.

Tournaments are something we want to develop considerably further because we believe casino play becomes much more interesting when players have additional competitive elements beyond the individual game itself.

KISS Arena is another step in expanding that side of SCORAS.

Expect tournaments, leaderboards and competitive features to become a much larger part of the platform over time.

🍌 NEW & IMPROVED EMAIL SYSTEM

We have also been working on our transactional and affiliate email system.

A number of new and updated email templates are being implemented, including:

• Affiliate Welcome Email
• Password Email
• Password Reset Email
• Confirmed Password Reset Email
• Affiliate Activation Email
• Successful Withdrawal Email
• Unsuccessful Withdrawal Email

We want communication from the platform to be clear and immediately understandable.

When a withdrawal succeeds, you should receive proper confirmation.

If a withdrawal is unsuccessful, that should also be communicated clearly.

The same applies to password resets, account-related communication and our affiliate platform.

🍌 FAQ, TERMS & RULES OVERHAUL

Another major part of this update is something that may not look as exciting as new payment methods or Telegram betting, but we consider it extremely important.

We are carrying out a much broader review of the information, terms and rules available throughout SCORAS.

This includes:

• Updated FAQ
• Updated Terms of Service
• Updated Casino Terms
• Updated Casino Rules
• Updated Sports Terms
• Updated Sportsbook Rules

SCORAS has expanded extremely quickly, and some of the information available on the platform has not kept pace with the number of features and changes we have introduced.

We want to fix that.

The FAQ should answer the questions players are actually asking today.

Our Terms should be clear and easy to locate.

Our Casino Terms should accurately explain the applicable casino rules.

Our Sports Terms and Sportsbook Rules should clearly explain how sports betting and settlement work.

Players should not need to contact Live Support for basic questions that should already have a clear answer available on the website.

🍌 DEDICATED BONUS TERMS PAGE

We are creating a dedicated Bonus Terms page.

SCORAS runs many different types of promotions, including welcome bonuses, deposit bonuses, free bets, cashback, community promotions and special offers.

Different promotions can have different eligibility requirements and wagering conditions.

We want those conditions to be clearly available before a player participates.

The goal is greater transparency and fewer misunderstandings between players and support.

🍌 NEW DEPOSIT & WITHDRAWAL INFORMATION PAGES

With the payment system becoming significantly more advanced, we're also creating dedicated Deposit Information and Withdrawal Information pages.

The Deposit Information section will explain supported payment methods, currencies, networks and how the new deposit process works.

This becomes particularly important as we introduce permanent wallet addresses and additional cryptocurrency networks.

The Withdrawal Information section will provide clearer information regarding withdrawals, applicable requirements and how the new withdrawal system works.

Our objective is to remove unnecessary uncertainty around the cashier.

🍌 KYC / VERIFICATION HELP PAGE

We are creating a dedicated KYC / Verification Help page.

We understand that verification is an area where players want clear answers.

The new section is intended to make it easier to understand the verification process, what may be requested and what players should do if verification is required.

Instead of having this information scattered around different areas, we want a dedicated location players can reference.

🍌 RESPONSIBLE GAMING & SELF-EXCLUSION

Our Responsible Gaming content is also being reviewed and improved.

As the platform grows, this information needs to remain visible and accessible.

We are also adding clearer and more dedicated access to Self-Exclusion information.

Players who want to use responsible-gaming controls should not have difficulty finding them.

🍌 COMPLAINTS & DISPUTE RESOLUTION

SCORAS will also have a clearer Complaints / Dispute Resolution section.

If a player disagrees with a decision or has an issue that cannot be resolved through normal support, there should be a clearly explained process available.

We want players to understand how complaints can be raised and how disputes are handled rather than having to figure it out themselves.

🍌 PRIVACY, COOKIES & GENERAL TERMS NAVIGATION

We are also improving navigation throughout our important policy pages.

This includes:

• Improved General Terms navigation
• Improved Privacy Policy navigation
• Dedicated Cookie Policy

These may not be the features people immediately notice when logging into SCORAS, but they are important parts of building a more complete and transparent platform.

🍌 RESTRICTED COUNTRIES PAGE

We are also creating a dedicated Restricted Countries page/list.

Players should be able to determine whether their jurisdiction is supported without needing to search through several sections of our Terms or contact support.

This information needs to be clear and easy to locate.

🍌 FIAT PAYMENT EXPANSION IS ALSO COMING

While cryptocurrency remains at the heart of SCORAS, we are also preparing to introduce local fiat payment options.

Our first targeted markets are:

Turkey — TRY

Nigeria — NGN

The objective is to eventually allow players in supported markets to deposit and withdraw using their local currencies while continuing to offer the expanded cryptocurrency cashier.

This is only the beginning of our fiat expansion, and additional markets can be added as the payment infrastructure develops.

🍌 WHY WE ARE MOVING THE MAIN UPDATE UNTIL TOMORROW

We want to be completely transparent about this.

Some of these changes are already added.

Some are already configured.

Some are currently being worked on.

And others are being rolled out as part of the next stage.

We originally expected the update to be considerably smaller.

But once we started bringing everything together, it became clear that it made more sense to use this opportunity to address a much larger list of improvements.

So instead of rushing the remaining work just so we can say everything was pushed today, we are moving the main rollout/update until tomorrow.

We would rather give the team the additional time and release more of this properly.

This has gone from being primarily a payment update to becoming one of the largest SCORAS updates we've made so far.

🍌 FULL OVERVIEW OF WHAT WE'RE WORKING ON

• Expanded cryptocurrency payment infrastructure
• Permanent/static crypto deposit addresses
• Automatic cryptocurrency conversion
• USD/EUR account balance conversion
• Ability to select different supported cryptocurrencies when withdrawing
• Large expansion of supported coins and networks
• Telegram iGaming bot integration
• Betting directly through Telegram
• XP & Level-Up system
• VIP Program improvements
• VIP Transfer improvements
• Mobile bottom navigation improvements
• Sports positioned on the bottom-left side on mobile
• Betslip positioned directly beside Sports
• KISS Arena Tournament added to the platform
• New Affiliate Welcome Email
• Password-related email improvements
• Password Reset Email
• Confirmed Password Reset Email
• Affiliate Activation Email
• Successful Withdrawal Email
• Unsuccessful Withdrawal Email
• Updated FAQ
• Updated Terms of Service
• Updated Casino Terms
• Updated Casino Rules
• Updated Sports Terms
• Updated Sportsbook Rules
• Dedicated Bonus Terms page
• Dedicated Deposit Information page
• Dedicated Withdrawal Information page
• Dedicated KYC / Verification Help page
• Improved General Terms navigation
• Improved Privacy Policy navigation
• Responsible Gaming content review
• Dedicated Self-Exclusion access
• Complaints / Dispute Resolution page
• Cookie Policy
• Restricted Countries page/list
• Preparation for TRY payments in Turkey
• Preparation for NGN payments in Nigeria
• Additional platform fixes and improvements

🍌 SCORAS IS STILL BEING BUILT IN PUBLIC

One thing we have tried to do from the beginning is listen to feedback quickly.

SCORAS is still a young platform, and we are developing extremely fast.

That means there will occasionally be things that need changing, improving or completely rebuilding.

We don't want to pretend otherwise.

What matters to us is how quickly we identify those issues and what we do about them.

If something isn't clear, we want to make it clearer.

If navigation isn't good enough, we want to change it.

If the cashier doesn't provide enough options, we want to expand it.

If our Terms or FAQ don't properly explain something, we want to rewrite them.

If players want additional coins or networks, tell us.

If there is something about our sportsbook, casino, VIP program, cashier or mobile interface that you believe could be improved, post it in this thread.

We are reading the feedback.

Some of the changes listed in this very post are happening because of issues and suggestions that have been raised while people have been testing the new SCORAS platform.

🍌 TOMORROW IS A BIG UPDATE FOR SCORAS 🍌

This is no longer just about adding a few payment methods.

We're rebuilding and improving multiple parts of the platform at the same time.

More cryptocurrencies.

More networks.

Permanent deposit addresses.

Exchange-style crypto flexibility.

Telegram betting.

XP and Level-Up progression.

VIP improvements.

Better mobile sportsbook navigation.

More tournaments.

Better emails.

Clearer bonus conditions.

Clearer deposit and withdrawal information.

Updated FAQ.

Updated Terms of Service.

Updated Casino Terms.

Updated Sports Terms.

Better KYC information.

Better Responsible Gaming information.

Clearer complaints and dispute procedures.

Better policy navigation.

And additional improvements that are still being worked on behind the scenes.

Some of it is already configured.

Some of it is already being implemented.

And a lot more is rolling out than we originally planned.

Thank you again to everyone on BitcoinTalk who has been testing SCORAS, reporting issues, giving suggestions and helping us identify areas that can be improved.

Keep the feedback coming.

We're listening, we're building, and we're moving fast.

See you tomorrow. 🍌

SCORAS.io

[MorganaX]

This seems to be so much update from the scoras team. Hopefully they get all this up and working in no time, a lot of people have already started having doubts about the casino processes but we can all see the efforts the scoras team is putting in trying to let everyone know that they mean business.

Although am still very much curious to hear what Hhmapuz has to say regarding the casino, I mean, he edited his posts since then and made it in a way that some information are pending from the scoras team. It would do a lot of good to help users hear his opinion since he has a lot of experience and dealings with crypto casino.

[Hhampuz]

I'd like to formally issue an apology to the SCORAS team for my premature warning to the community. I saw red flags and decided to act before looking further into it which I later did and it seems as though things are in order and progress in areas that may have been lacking are being worked on.

I'll always put the community first when it comes to these things and I'd like to be transparent and let you guys in on some of the plans about me working with the SCORAS team on signature campaigns and/or promotions moving forward but I have decided against that for the time being, not due to a lack of trust or anything concerning but because I did indeed jump the gun and don't want them to feel forced into hiring me after such an ordeal. I'm sure whoever they end up working with will push this brand forward and with what I've seen so far and heard from their team about what's coming I'd say that'll be an easy task.

All the best to the SCORAS team and again, sorry 

[AHOYBRAUSE]

I'd like to formally issue an apology to the SCORAS team for my premature warning to the community. I saw red flags and decided to act before looking further into it which I later did and it seems as though things are in order and progress in areas that may have been lacking are being worked on.

I'll always put the community first when it comes to these things and I'd like to be transparent and let you guys in on some of the plans about me working with the SCORAS team on signature campaigns and/or promotions moving forward but I have decided against that for the time being, not due to a lack of trust or anything concerning but because I did indeed jump the gun and don't want them to feel forced into hiring me after such an ordeal. I'm sure whoever they end up working with will push this brand forward and with what I've seen so far and heard from their team about what's coming I'd say that'll be an easy task.

All the best to the SCORAS team and again, sorry 

There is no problem in voicing an opinion, I also had mixed feelings to be honest, also voiced that several times in here. I saw a lot of talk, but no action, yet always incentivising to deposit, which also was a bit strange for me when talking about a VIP transfer where I was asked several times what time I would deposit to get it going. That caught be a bit on the wrong foot since the site wasn't even half way ready, and still isn't even close to that. There is still a lot do do for them and I will just wait and see. Hopefully they are here to stay and their project will be a success.

By the way, I am a bit surprised they approached you for the sig campaign, didn't LM manage the first one just a month ago that got paused? They also asked me who is my campaign manager when I told them I don't want to join their campaign because I had a falling out with LM and I want to stay loyal to Ico anyway. So back then I already wondered why they would ask about other managers while being with one already.

[doggywin]

I'd like to formally issue an apology to the SCORAS team for my premature warning to the community. I saw red flags and decided to act before looking further into it which I later did and it seems as though things are in order and progress in areas that may have been lacking are being worked on.

I have a $900+ stuck in this casino for almost a month now. I get repeated assurances that it will get resolved immediately/very soon.

They are experimenting about how to lose players the fastest. They have a whole department dedicated to this.

[Eladzis]

It's been two weeks now with no real update, just get told it's getting fixed in regards to lost balance/bets with no actual follow up from email support.

I have a withdrawal pending and bets placed currently so hearing about another update isn't filling me up with confidence.

I don't think it's right if people are getting on their ad campaign while so many people are left like this, it's currently hoping for the best because scoras are clearly active on the forum.

I'd like to formally issue an apology to the SCORAS team for my premature warning to the community. I saw red flags and decided to act before looking further into it which I later did and it seems as though things are in order and progress in areas that may have been lacking are being worked on.

I have a $900+ stuck in this casino for almost a month now. I get repeated assurances that it will get resolved immediately/very soon.

They are experimenting about how to lose players the fastest. They have a whole department dedicated to this.

Is this just waiting for a withdrawal? If it was pre their change does it even show in your transactions history?

[SCORAS]

First of all, I want to address a few of the posts here individually because I think that's the fairest way to do it.

I'd like to formally issue an apology to the SCORAS team for my premature warning to the community. I saw red flags and decided to act before looking further into it which I later did and it seems as though things are in order and progress in areas that may have been lacking are being worked on.

I'll always put the community first when it comes to these things and I'd like to be transparent and let you guys in on some of the plans about me working with the SCORAS team on signature campaigns and/or promotions moving forward but I have decided against that for the time being, not due to a lack of trust or anything concerning but because I did indeed jump the gun and don't want them to feel forced into hiring me after such an ordeal. I'm sure whoever they end up working with will push this brand forward and with what I've seen so far and heard from their team about what's coming I'd say that'll be an easy task.

All the best to the SCORAS team and again, sorry.

Thank you for this.

I genuinely respect you for coming back to the thread and saying this publicly.

I completely understand that you put the community first, and honestly, that's exactly what someone with your reputation and position on BitcoinTalk should do. My frustration was never about somebody asking questions or being skeptical about SCORAS. People absolutely should ask questions, especially when money is involved.

The issue for us was simply how quickly the conclusion was reached before everything had been properly checked, because when someone with your reputation raises those concerns, it naturally carries a lot of weight.

But as far as I'm concerned, your apology is accepted and we move forward from here. There are no hard feelings from our side.

Regarding potentially working together, there is absolutely no pressure whatsoever. You shouldn't feel that you need to work with us because you apologized, and we certainly wouldn't want you to feel forced into anything because of what happened.

If at some point in the future it makes sense for both sides to work together, then we can have that conversation naturally.

For now, thank you for taking the time to investigate things further and for coming back publicly with your conclusion. I respect that.

There is no problem in voicing an opinion, I also had mixed feelings to be honest, also voiced that several times in here. I saw a lot of talk, but no action, yet always incentivising to deposit, which also was a bit strange for me when talking about a VIP transfer where I was asked several times what time I would deposit to get it going. That caught be a bit on the wrong foot since the site wasn't even half way ready, and still isn't even close to that. There is still a lot do do for them and I will just wait and see. Hopefully they are here to stay and their project will be a success.

By the way, I am a bit surprised they approached you for the sig campaign, didn't LM manage the first one just a month ago that got paused? They also asked me who is my campaign manager when I told them I don't want to join their campaign because I had a falling out with LM and I want to stay loyal to Ico anyway. So back then I already wondered why they would ask about other managers while being with one already.

I understand where you're coming from, and of course I respect your personal opinion.

I think you've made it pretty clear several times throughout the thread that you're not particularly happy with the current state of the platform, and that's completely fair. Everyone has different expectations regarding where they believe we should be at this stage.

Where I would disagree with you slightly is the "a lot of talk, but no action" part.

We are actually doing a significant amount of work both behind the scenes and directly on the platform.

A lot has already changed, a lot has already been implemented, and a lot more is currently being worked on. Of course, that doesn't mean everything is perfect or that we've reached the point where we want SCORAS to be.

Far from it.

We know ourselves that there is still plenty of work ahead of us.

I just sometimes feel that the progress we're making gets overlooked because the discussion tends to focus heavily on what is still missing rather than also acknowledging what has actually been delivered and improved.

Again, that's your opinion and I completely respect it. I'm not going to sit here and try to convince you through words that everything is amazing.

Ultimately, the best way for us to change your opinion isn't by arguing with you on BitcoinTalk. It's by continuing to build, fix and improve the platform until the results speak for themselves.

Hopefully, over time, we can turn some of those mixed feelings into a more positive impression.

Regarding the signature campaign, yes, LM managed our previous campaign and there is nothing strange or secret about that.

We've been speaking with different people in the community and looking at different possibilities for future campaigns and promotions. Asking who someone normally works with or discussing potential managers doesn't mean there is an issue with anyone else.

We're simply exploring what makes the most sense for SCORAS moving forward.

I have a $900+ stuck in this casino for almost a month now. I get repeated assurances that it will get resolved immediately/very soon.

They are experimenting about how to lose players the fastest. They have a whole department dedicated to this.

This one I definitely want to look into personally.

If you have a pending balance restoration from before or around the migration, please send me a PM here on BitcoinTalk with your username and current User ID.

If you still have your old User ID from before the migration, please include that as well.

Almost a month sounds very strange to me because this isn't something we're experiencing as a general issue across the platform.

There may be some kind of backlog from the migration, or there could be an individual case that somehow wasn't properly followed through. But I don't want to speculate or give you another generic answer before I've actually checked the account.

Please PM me your details. I will personally handle your case and find out exactly what has happened with the $900+.

If you've previously contacted support, please include any relevant ticket information as well so I can trace everything faster.

It's been two weeks now with no real update, just get told it's getting fixed in regards to lost balance/bets with no actual follow up from email support.

I have a withdrawal pending and bets placed currently so hearing about another update isn't filling me up with confidence.

I don't think it's right if people are getting on their ad campaign while so many people are left like this, it's currently hoping for the best because scoras are clearly active on the forum.

Same thing here.

Please send me a PM here on BitcoinTalk with your username and current User ID.

If your lost balance/bets issue goes back to before or during the migration and you still have your old User ID, please send that as well.

Two weeks without receiving a proper follow-up is something I want to check personally.

You also mentioned that you currently have a withdrawal pending and bets placed. Please include those details in your PM so I can have the entire account checked together rather than only looking into one part of the issue.

Again, this isn't something we're seeing as a general platform-wide issue, which is why I want to understand exactly what happened with these individual accounts.

It could potentially be some backlog connected with the migration, but I'm not going to give you another "it will be fixed soon" answer without actually checking it.

Send me your User ID and I will personally take it from there.


And I want to extend this to anyone else reading the thread:

If you have a pending balance restoration from the migration that you believe still hasn't been handled, please send me a PM here on BitcoinTalk.

Please include:

• Your username
• Your current User ID
• Your old User ID, if you still have it
• A short explanation of what is missing or pending
• Any previous support ticket/reference if available

I'll make sure it gets checked.

We have been extremely active with updates because we're trying to improve SCORAS quickly. We're adding things

[doggywin]

I have a $900+ stuck in this casino for almost a month now. I get repeated assurances that it will get resolved immediately/very soon.

They are experimenting about how to lose players the fastest. They have a whole department dedicated to this.

This one I definitely want to look into personally.

If you have a pending balance restoration from before or around the migration, please send me a PM here on BitcoinTalk with your username and current User ID.

If you still have your old User ID from before the migration, please include that as well.

Almost a month sounds very strange to me because this isn't something we're experiencing as a general issue across the platform.

There may be some kind of backlog from the migration, or there could be an individual case that somehow wasn't properly followed through. But I don't want to speculate or give you another generic answer before I've actually checked the account.

Please PM me your details. I will personally handle your case and find out exactly what has happened with the $900+.

If you've previously contacted support, please include any relevant ticket information as well so I can trace everything faster.

The migration was done more than a week ago. I cannot withdraw "Restricted for Withdraw Action" error.

I was told it will unlock 24 hours after migration. It didn't.

Balance 952.20 USD
Username: doggywin
ID: 471781537

[providentfund9]

My ID is █████ and I was asked to deposit $50 so to get $30 in deposit bonus. I'm thinking if I should deposit.

[MorganaX]

By the way, I am a bit surprised they approached you for the sig campaign, didn't LM manage the first one just a month ago that got paused? They also asked me who is my campaign manager when I told them I don't want to join their campaign because I had a falling out with LM and I want to stay loyal to Ico anyway. So back then I already wondered why they would ask about other managers while being with one already.

You make it sound as if there is something fishy about this act, I mean I have not been in the forum long but I think I have seen brands switch from different campaign managers probably due to the reasons explained by the OP.  Rainbet wasn't initially handled by Hhmapuz but now he is the promoting, also similar case with 1win signature who just rebranded with your manager ico, so it's completely normal for them to ask around probably due to the fact they are new in the community.

[AHOYBRAUSE]

You make it sound as if there is something fishy about this act, I mean I have not been in the forum long but I think I have seen brands switch from different campaign managers probably due to the reasons explained by the OP.  Rainbet wasn't initially handled by Hhmapuz but now he is the promoting, also similar case with 1win signature who just rebranded with your manager ico, so it's completely normal for them to ask around probably due to the fact they are new in the community.

Well if I am a campaign manager of a new campaign that runs for just 2 weeks and the customer is already reaching out to others, I would find that a bit odd. We are not talking a campaign that has been running for a long time (1win) and then changed their manager. These are 2 totally different cases. But whatever.

Anyway, I see them talking about all the changes/updates they have made so far but looking at the site I honestly wonder what these are. Other than more deposit options and the new payment provider, what else has changed in the past weeks? And I do know the site, cause I tested it a lot trying to give them pointers. And everything still looks and works the same, even the addressed bugs. What I do see is them not talking about what happens with previous gameplay/VIP progress on the old and also the new site, despite several people asking.

[DabsPoorVersion]

By the way, I am a bit surprised they approached you for the sig campaign, didn't LM manage the first one just a month ago that got paused? They also asked me who is my campaign manager when I told them I don't want to join their campaign because I had a falling out with LM and I want to stay loyal to Ico anyway. So back then I already wondered why they would ask about other managers while being with one already.

You make it sound as if there is something fishy about this act, I mean I have not been in the forum long but I think I have seen brands switch from different campaign managers probably due to the reasons explained by the OP.  Rainbet wasn't initially handled by Hhmapuz but now he is the promoting, also similar case with 1win signature who just rebranded with your manager ico, so it's completely normal for them to ask around probably due to the fact they are new in the community.

For an online casino that is willing to provide all the documents and their information, even including those information that is only meant to be shared internally, I might also think to do the same of offering to work with that person since no more introductions needed if this is the case, the work can be started. Hhampuz was provided with the information that is not available to the public, it only means that SCORAS was geniune to providing an answer and proving themselves to him who had shown doubts to them.

[Cointxz]

My ID is █████ and I was asked to deposit $50 so to get $30 in deposit bonus. I'm thinking if I should deposit.

You mean deposit 100$ to get 30$ which is this promo https://bitcointalk.org/index.php?topic=5592606.msg67090345#msg67090345.

It’s already on last day and I personally claimed this promo successfully without any problem. It’s a great promo to avail considering that it has no wagering requirements.

Make sure to post on that thread to claim the bonus. 

[jema1633]

First of all, I want to address a few of the posts here individually because I think that's the fairest way to do it.

---

Hi man, I am still waiting for my 300 usd withdrawal see my post below.
I still cannot send you a message because I am a "Newbe"

---

Can you reply to my message please? I have sent the details earlier in the thread.

Your account has now been fully paid out, and all of your withdrawals have been processed successfully. Any ERC20 Networks are not accepted atm we use TRC20

Thanks for the message however the statement that my account is paid out is false, my withdrawal got declined again. Although it was in USDT ERC20 so maybe that was the issue. So like you said I did create a withdraw request of USDT TRC20 now; 300 USDT to wallet TK6G6k4rnh1GRk6SAkUQJQQqWDXaqJzu8m (I am posting it openly here so people can follow it) Hope it will be processed soon 

I also saw your message that you are improving the system which is really good. Good to hear.

[Aanuoluwatofunmi]

This seems to be so much update from the scoras team. Hopefully they get all this up and working in no time, a lot of people have already started having doubts about the casino processes but we can all see the efforts the scoras team is putting in trying to let everyone know that they mean business.

At some point I also begin to develop a similar thought possibly they are not making the entire process as fast and credible as expected, but it is very possible also that when there is a kind of update within a casino's system, can take a little while to ensure things are adjusted to meet up with the new upgrade they are implementing, interesting to be honest and the only have to maintain their consistency over the service they offer and gain the trust people have always expected of them.

[dzungmobile]

At some point I also begin to develop a similar thought possibly they are not making the entire process as fast and credible as expected, but it is very possible also that when there is a kind of update within a casino's system, can take a little while to ensure things are adjusted to meet up with the new upgrade they are implementing, interesting to be honest and the only have to maintain their consistency over the service they offer and gain the trust people have always expected of them.

They have plan for updates but they must do these updates carefully and securely, whereas they don't have to hurry with updates if not tested thoroughly for security. Without updates, there are something not too good, that's why they have plan for platform and product updates but the bottom line is security of a platform, safety of user accounts and funds, so they have to do all these updates carefully.

If it is slow a little bit in updating while things are done accurately in security, it's the best. While contrasting, any update that is done fast but causes security problems later should be avoided.

[MisFoxie]

My ID is █████ and I was asked to deposit $50 so to get $30 in deposit bonus. I'm thinking if I should deposit.

Please don't make deposit just yet, tell us more clearly who actually told you to deposit 50 dollars? As far as I know scoras does not have any such ongoing offer where they will give a 30 dollar bonus by depositing 50 dollars. You are a newbie but they don't allow a newbie to participate in their bonus campaign so who actually told you to deposit.

[hd49728]

My ID is █████ and I was asked to deposit $50 so to get $30 in deposit bonus. I'm thinking if I should deposit.

Please don't make deposit just yet, tell us more clearly who actually told you to deposit 50 dollars? As far as I know scoras does not have any such ongoing offer where they will give a 30 dollar bonus by depositing 50 dollars. You are a newbie but they don't allow a newbie to participate in their bonus campaign so who actually told you to deposit.

I check Scoras.io website for existing promos and see only this one.
https://www.scoras.io/en/promotions/slots/1056092

It's 1st casino deposit bonus. Let's see what the promo has.

Get a 100% match up to $1,000

Make your first casino deposit go twice as far. Deposit at least $20 and Scoras will match your deposit by 100%, up to a maximum bonus of $1,000

How to claim
Read more in the link

Key terms
Read more in the link

It is like you warned, there is no promo like deposit $50 and get $30 bonus.

[SCORAS]

First of all, thanks again to everyone giving feedback. I want to respond to the recent posts individually, and then I also want to give everyone a proper update because quite a few of the things we discussed yesterday have now actually been completed.

The migration was done more than a week ago. I cannot withdraw "Restricted for Withdraw Action" error.

I was told it will unlock 24 hours after migration. It didn't.

Balance 952.20 USD
Username: doggywin
ID: 471781537

Thank you for providing the information.

Your case has now been forwarded directly to the relevant team so they can check why the withdrawal restriction is still showing on your account.

As I mentioned earlier, this is not something that should simply sit there indefinitely after the migration. The team will check the restriction on the account, the balance and the reason it has not been released yet.

We will get this looked into and have the account opened/fixed as soon as possible depending on exactly what is causing the restriction.

My ID is █████ and I was asked to deposit $50 so to get $30 in deposit bonus. I'm thinking if I should deposit.

I want to clarify this very clearly because I don't want anyone depositing based on an offer that does not exist.

SCORAS has never advertised an offer saying deposit $50 and receive $30.

That is not one of our promotions, and I honestly don't know where that information came from.

The BitcoinTalk promotion we have been running is:

Deposit $100 → receive $30 free.

That is the promotion some members here have already participated in.

We also have a separate High Roller promotion, where players can qualify for additional rewards/free sports bets, with up to approximately $1,000 in prizes/rewards depending on the applicable promotion and tier.

But there is absolutely no official SCORAS promotion that says:

Deposit $50 → receive $30.

So please do not deposit $50 specifically because somebody told you that you would automatically receive $30 from us.

If somebody claiming to represent SCORAS told you this, please let us know exactly where you received the message so we can investigate it.

You make it sound as if there is something fishy about this act, I mean I have not been in the forum long but I think I have seen brands switch from different campaign managers probably due to the reasons explained by the OP.

Exactly.

There really isn't anything deeper behind it.

We're a relatively new brand on BitcoinTalk and we're speaking with different people, learning how the community works and exploring different possibilities.

That doesn't mean there is some hidden issue with a previous manager or that something unusual is happening behind the scenes.

We simply want to find the best long-term setup for SCORAS and the community.

Anyway, I see them talking about all the changes/updates they have made so far but looking at the site I honestly wonder what these are. Other than more deposit options and the new payment provider, what else has changed in the past weeks? And I do know the site, cause I tested it a lot trying to give them pointers. And everything still looks and works the same, even the addressed bugs. What I do see is them not talking about what happens with previous gameplay/VIP progress on the old and also the new site, despite several people asking.

Fair question, and this is actually a good opportunity to show exactly what I mean when I say that things are being worked on.

A significant part of yesterday's list has now been completed.

The mobile bottom navigation has now been fixed.

On mobile, Sports is now positioned at the bottom and the Betslip is directly next to it, making the sportsbook significantly easier to navigate.

The affiliate email system has also been fixed/improved.

When you register through our affiliate panel, the relevant affiliate emails are now being sent, and we've also worked on transactional emails relating to payments, including payment confirmations and payment status communication.

Beyond that, the following sections/pages have now been added, fixed or improved:

• VIP Transfer page
• Affiliate section/footer
• Withdrawal information page
• Deposit information page
• KYC Verification & Help page
• General Terms & Service Agreement
• Privacy Policy
• Responsible Gaming
• Sportsbook Rules
• Casino Rules
• Casino FAQ
• Dedicated Bonus & Bonus Terms page
• Cookie Policy
• Complaints & Dispute Resolution page
• Careers page
• Restricted Countries page
• Improved and reorganized website footer

We have also fixed a number of smaller bugs throughout the website.

So when we talk about updates, we're not only talking about changing the payment provider.

A lot of the work has been about building out the actual infrastructure and information that a proper casino/sportsbook should have available to its users.

Some of these things are obviously less visually dramatic than completely redesigning the front page, but they are still important.

And there are two major parts that are not finished yet:

The new VIP/XP/Level-Up system is almost ready and should be released very shortly.

The new payment system is also very close.

That's the payment infrastructure we've been discussing with permanent/static crypto addresses, significantly more supported coins and networks, and much greater flexibility between deposits, account balances and withdrawals.

Those are the two larger pieces we're waiting to finish.

Regarding previous VIP/gameplay progress: we haven't forgotten about that either. The VIP system is precisely one of the areas still being finalized, so I would rather give everyone the correct final information once the system is ready than post something today that changes again shortly afterwards.

But I hope this gives you a clearer picture of what we mean when we say that development is happening.

And I also want to say something else because you have spent quite a bit of time testing the site and giving us pointers.

Even when your feedback is critical, we do read it.

Some of the changes we're making are directly because people here have pointed things out.

For an online casino that is willing to provide all the documents and their information, even including those information that is only meant to be shared internally, I might also think to do the same of offering to work with that person since no more introductions needed if this is the case, the work can be started.

Thank you.

That was exactly our intention.

When questions were raised about SCORAS, we decided that the best response wasn't to sit here arguing back and forth.

We provided the relevant documentation and information necessary to establish who we are and clear up the situation.

We're happy that Hhampuz took another look at everything and came back to the community with his conclusion.

For us, that situation is finished and we're moving forward.

Thanks for the message however the statement that my account is paid out is false, my withdrawal got declined again. Although it was in USDT ERC20 so maybe that was the issue. So like you said I did create a withdraw request of USDT TRC20 now; 300 USDT...

Thank you, and yes, the ERC20 request appears to have been the issue in this case.

Your new 300 USDT TRC20 withdrawal has been noted and forwarded to the team so they can check it.

I'm also glad you switched it to TRC20 as requested.

And thank you for acknowledging the improvements we're making. We know the payment experience has been one of the areas that has caused frustration recently, which is exactly why replacing and rebuilding this part of the system has been such a high priority for us.

At some point I also begin to develop a similar thought possibly they are not making the entire process as fast and credible as expected, but it is very possible also that when there is a kind of update within a casino's system, can take a little while to ensure things are adjusted to meet up with the new upgrade they are implementing...

That's a fair way of putting it.

There are definitely areas where we would have liked things to move faster ourselves.

At the same time, we're dealing with player balances, payments, casino systems, sportsbook systems and account data. These aren't areas where we want the technical team to simply push something live because we announced a date on BitcoinTalk.

If something requires additional testing, we'd rather give it the additional testing.

But at the same time, players are completely justified in expecting us to communicate properly when something takes longer than expected.

That's something we're continuing to improve as well.

They have plan for updates but they must do these updates carefully and securely, whereas they don't have to hurry with updates if not tested thoroughly for security.

Completely agreed.

Fast development is good. Fast development without proper testing is not.

We are trying to move quickly, but when something involves payments, wallets, balances or account security, it needs to be done properly.

The new payment infrastructure in particular is something we want to make sure is stable before we consider it completely rolled out.

And since we're talking about what has actually been completed, let me give everyone the current status clearly.

🍌 SCORAS UPDATE — WHAT HAS NOW BEEN COMPLETED

A lot of what we announced yesterday is no longer simply "coming."

It has now been implemented/fixed.

MOBILE

• Mobile bottom navigation fixed
• Sports added to the bottom navigation
• Betslip positioned directly beside Sports
• Additional smaller mobile/UI issues fixed

AFFILIATES & EMAILS

• Affiliate email functionality fixed
• Affiliate registration/welcome communication improved
• Payment-related confirmation/status emails improved
• Affiliate footer/section added

PLAYER INFORMATION & TRANSPARENCY

• Withdrawal Information page added
• Deposit Information page added
• KYC Verification & Help page added
• General Terms & Service Agreement added/updated
• Privacy Policy fixed/updated
• Responsible Gaming section added
• Sportsbook Rules added
• Casino Rules added
• Casino FAQ added
• Dedicated Bonus & Bonus Terms page added
• Cookie Policy added
• Complaints & Dispute Resolution page added
• Restricted Countries page added

VIP

• VIP Transfer page added
• Additional VIP infrastructure being completed
• New VIP/XP/Level-Up system almost ready

WEBSITE

• Footer significantly improved
• Additional informational links added
• Several smaller bugs fixed throughout the platform

AND YES — WE NOW HAVE A CAREERS PAGE https://www.scoras.io/en/help/1066735

This is something a little different.

If you're interested in working with SCORAS, you can now go to our website and click Careers.

There you will be able to see the types of positions we're looking for and the type of people we want to bring into the team.

SCORAS is growing, and as the platform grows, the team needs to grow with it.

So if you look at one of the positions and think:

"Actually, this sounds like me."

Send an application.

We're going to be reviewing applications regularly, including on a daily basis while we're actively recruiting.

Maybe somebody reading this thread ends up becoming part of the SCORAS team.

WHAT IS STILL COMING?

The two biggest things currently being finalized are:

1. New VIP / XP / Level-Up system

This is almost ready and should be released very shortly.

2. New cryptocurrency payment system

This is also very close and remains one of our biggest priorities.

The goal remains permanent/static crypto deposit addresses, more coins and networks, automatic conversion and much more flexible withdrawals.

Those are major backend changes, so we're making sure they are implemented correctly rather than rushing them.

ONE MORE IMPORTANT THING REGARDING ACCOUNT ISSUES

There are currently a couple of users in this thread who have reported individual account/balance issues.

Those cases have now been forwarded directly to the team.

If the issue is a balance that hasn't been restored, an account restriction, a withdrawal restriction or something else connected with the migration, the team will investigate exactly what is happening and get the account corrected/opened as soon as possible depending on the issue.

I don't want those users receiving another generic response.

Their individual cases are being checked.

And if anybody else genuinely has an unresolved balance restoration from the migration, please contact us with your username, current User ID, old User ID if available, and a short explanation of what is missing.

FINAL CLARIFICATION ON THE "$50 → $30" CLAIM

Because I really don't want this getting repeated and eventually becoming something people believe we advertised:

We have NEVER advertised "deposit $50 and receive $30."

That offer does not come from SCORAS.

Our BitcoinTalk offer is:

Deposit $100 → receive $30 free.

We also have our separate High Roller promotion where players can qualify for free sports bets/additional prizes, with rewards reaching around $1,000 depending on the applicable offer/tier.

Those are the promotions being discussed.

There is no SCORAS "deposit $50, get $30" promotion.

If somebody has received a message claiming otherwise, please show it to us.

Finally, thank you again to everyone testing the platform.

Some of you are positive.

Some of you are skeptical.

Some of you are somewhere in the middle.

That's completely fine.

We don't expect to convince everyone with forum posts.

The only way to do that is to keep delivering.

Yesterday we posted a long list of things being worked on.

Today, a substantial part of that list is already completed.

The VIP system and new payment infrastructure are next.

Keep reporting bugs.

Keep giving us suggestions.

Keep questioning things when something doesn't make sense.

We're reading it.

🍌
SCORAS.io