JACK.COM | 🎰Crypto Casino & ⚽️Sportsbook | 100 Free Spins + Sports Welcome Pack

[letteredhub]

Your assumption could be right, in fact it seems as the account previously changed mail which increases the suspicion to what you just said right away. However if they are still the same gambling site then I do not see any reason to rebrand just to gain back people attention, instead they should be able to work on their reputation and then gain it back instead of having to go rebrand. I believe even if they rebrand there is also a higher tendency that they could still repeat what tarnishes their name already.

Have you looked into all the stress and processes they went through with the rebranding of domain and license just to make sure they return to business after having that ugly experience that ruined their former platform. I simply don't think they would do all that just to have their reputation dented again.
The rebranding was necessary provided they're here to make a difference because this now outlook would reposition users view and perception about the new brand. Somehow, they deserve a benefit of doubt.

[Odusko]

Some of the arguments which are seen on this thread could have been avoided if they had announced with their old forum account on their ANN that this new name was their rebranded one. It could have saved the stress of the question of if they are trying to hide the old identity or not, which the new brand has been very transparent enough to answer and address all those issues. Let's hope this continues this way, especially as the new brand has made the KYC policy obvious that they require KYC on their policy.

Exactly. Casinos failed to do this even when they are about to go under maintenance. That makes gamblers hope that they are going to another rebrand and their data will be transferred to the new domain/database dashboard. If casinos pre-tell gamblers that they are moving to another domain, why the account of a gambler was blocked, they are going for maintenance and others information before executing the action, most of these accusations and drama we are seeing daily will not be rampage. Not being open minded by casinos are the cause of many issue around them.

Sometimes those information missing out is deliberately done by the casinos in question, for example most of the rebranded casinos get to that stage because of the failure and shortcomings of the previous company teams and representative, and the new owner won't want anyone to get them associated with the actions of their previous owners, but that become big problem when the community link them to their previous brand names most especially those that have cases and bad reputations before exiting the market and rebranding.
But making sure to put everything out from the very beginning saves alot of time and help the image of the new brand to grow positively since they started everything on clean note.

[Futurexxx]

I have seen some situations whereby the operators of a particular casino are unable to achieve their maximum expectation with their casino because it was not effectively managed, gambler's nose what they want and will definitely appreciate every iota of sincerity in quality service delivery from a casino.

I believe that this particular situation is somehow different from what you are talking about because in this case, many users did not trust them because of the actions of the former owners, but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

[Yablee0]

but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

There is one funny thing about trust system. The thing is that immediately it was once ruined in the past, it's very difficult to amend it back or clear off the bad name. People don't really care who initially caused it, all they sees is the bad name that has been established. But one thing I can say is that, since they're out again and also ready to make things right all-over again, then it's fine.  However, I have always trust the community on this,  because they'll always give this team the benefit of doubt to see how far they can prove themselves to be better once again. But then, it will now be in their possession to show how transparence, reliable, legit and most importantly,  how ready they're are to deliver a excellent service in the nearest future.

[Sammysmart001]

I have seen some situations whereby the operators of a particular casino are unable to achieve their maximum expectation with their casino because it was not effectively managed, gambler's nose what they want and will definitely appreciate every iota of sincerity in quality service delivery from a casino.

I believe that this particular situation is somehow different from what you are talking about because in this case, many users did not trust them because of the actions of the former owners, but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

For jack.com I think the biggest thing now is not really about the rebranding itself rather what they are going to be doing after rebranding

Even with previous issues being resolved trust have to be rebuild with time cause users will want to judge base on their actions going forward, the transparency of the connection with previous brand and having to explain things clearly like that of KYC is really a good start and also how future complaints are going to be handle and consistent service will matter allot.

Personally i would say that this will show them if this rebranding is just a change of name or actually a fresh start.

[panjul07]

I just signed up and found an offer that's different from other casinos. You can deposit $50 and get 100 free spins with no strings attached. I'd like to hear from previous players. Are there any complaints about this promotion?
I'm a little concerned about the sudden KYC request, especially if you win more than your deposit.

I tried it but I was unlucky as I lost my deposit ($50) + winning from the free spins ($13) eventually when I tried to play some other games after I played the 100FS.

Regarding your concern about the possibility of being asked for KYC after playing with this promotion, I think the chance is still low as there is a max amount that can be won from the FS which is $100.
It is rare to see a case for a casino asking for KYC just for a hundred dollar winning unless the casino suspect a user to do bonus abuse such as multi accounts.

[DiMarxist]

but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

There is one funny thing about trust system. The thing is that immediately it was once ruined in the past, it's very difficult to amend it back or clear off the bad name. People don't really care who initially caused it, all they sees is the bad name that has been established. But one thing I can say is that, since they're out again and also ready to make things right all-over again, then it's fine.  However, I have always trust the community on this,  because they'll always give this team the benefit of doubt to see how far they can prove themselves to be better once again. But then, it will now be in their possession to show how transparence, reliable, legit and most importantly,  how ready they're are to deliver a excellent service in the nearest future.

If the casino comes back with genuene mind and resolved all the previous problems, they can regain their first trust back again but if they didnt reolve the previous accussations but deceded to continue from there, then they will big problem for the new brand from the previous brand. But in this case, Jack.com which is the rebranded version of the previous brand has resolved and settled all the debt, and accusations have been resolved, and now they are running a sgnature campaign.

Therefore, this case will be totally different from others. And things that will give them the full trust is the responding system of the rep here and the recommendation of gamblers of the casino. Once gamblers have a good relationship with their withdrawal, then trust is guaranteed.

[Nwada001]

Welcome back to the forum. It's a good thing you guys decide to rebrand your casino from Jackbit and still use a name that identifies and shares a resemblance with your previous name.
I have gone through your website, it looks pretty cool and easy to navigate. Thumbs up.

There was really a lot of work put into the rebranding, as the team claims I have not used the old domain and how it was, but the team said they have changed a lot of things, the speed, and the background display, which is nice, as every new casino needs to change in a way that will speak the same vision as them. I wish for them to build a brand that will last for long and keep on improving, just like Shuffles acquired Sharebet and has piloted it to a new level.

[Yablee0]

But in this case, Jack.com which is the rebranded version of the previous brand has resolved and settled all the debt, and accusations have been resolved, and now they are running a sgnature campaign.

Therefore, this case will be totally different from others. And things that will give them the full trust is the responding system of the rep here and the recommendation of gamblers of the casino. Once gamblers have a good relationship with their withdrawal, then trust is guaranteed.

This is actually good to know that they've resolved every accusations been labelled against them in the pass and settled every pending dispute against their brand.  However, this is a great step they took and I'm sure this will fully restored back every lost trust and return them back to business just as they've always been. Again, It's good to know this actually happening, but one advise I am leaving them with is to take customer's complain very serious, they should always ensure customer are okay with their service. And most importantly, player's should be able to access their winnings at any point in time. Once all these is been met, everything will start going well.

[Cossyblack]

I believe that this particular situation is somehow different from what you are talking about because in this case, many users did not trust them because of the actions of the former owners, but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time. See once trust is broken it's hard to win it back,the new  management may not be responsible for what the former did, but people will still look at them suspiciously, i equally believe that as long as they will remain  transparent, straightforward and do as you have mentioned above, they will win people trust back and the people who have left them could return to their casino.

[Silverstonez]

Welcome back to the forum, at first glance your website looks pretty good although I don’t know much about previous your platform jackbit, and the issues you have experienced in the past, but what I can say is that if those issues have been properly resolved the and you guys are committed to being transparent, reliable and accountable to your customers I have no problem welcoming you back.  I will also encourage the other members of community to keep and open mind and give you people the benefit of the doubt, because everyone deserves the opportunity to prove that they have learned from the past and are ready to do things better moving forward.

[Supreme Donvic]

Welcome back I think I love the rebranding you people did it is very important when a casino site is not as good as expected you need to rebrand and make it look good once more.
I believe this rebranding that is done by your casino is for the best, I think I will have to go through your casino and see if it is actually interesting after the rebranding.
One thing I love so much about a casino is when the casino have automatic withdrawal  procedure, I don't know if your casino has an automatic withdrawal procedure.

[Silverstonez]

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time.

There is no doubt that some people may find it difficult to trust them and some may never trust them again because of their past experience.  Jack.com on the other hand should have it at the back of their mind that they have a lot more than just words to offer right now they have to demonstrate through their actions, consistency and patience that they are genuinely committed to rebuilding the trust they once lost,  however i don’t have much to say right now but I wish them luck on their journey.

[Shinpako09]

I believe that this particular situation is somehow different from what you are talking about because in this case, many users did not trust them because of the actions of the former owners, but since these guys says they are new that they are willing to re-correct all the wrong done in the past by the former owners, it's best we give them time and a chance to prove that, because to win back the heart of those that came and left is even more difficult than to win the heart of those that are just coming for the very first time, so I believe that if they can be now doing the right thing, and equally rewrite their wrong done, by settling all the dispute they have in the past, almost every community members will regain back trust in them again, that's why they just have to be working in the right direction now, because with time, it's going to yield fruit.

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time. See once trust is broken it's hard to win it back,the new  management may not be responsible for what the former did, but people will still look at them suspiciously, i equally believe that as long as they will remain  transparent, straightforward and do as you have mentioned above, they will win people trust back and the people who have left them could return to their casino.

Of course, gaining the trust of the community back isn't easy and isn't going to be quick. For sure, the company knows it well, but since they rebranded and admitted it, maybe they are fully committed this time with their new brand and management. If they have a hidden motive, they should have denied it and at least changed their name to something far from their previous name. They gotta do better this time because for sure there will be no third time. Also, I don't think there is a casino that doesn't have a scam accusation against them. Even stake, shuffle, etc., have.

[dzungmobile]

Of course, gaining the trust of the community back isn't easy and isn't going to be quick. For sure, the company knows it well, but since they rebranded and admitted it, maybe they are fully committed this time with their new brand and management. If they have a hidden motive, they should have denied it and at least changed their name to something far from their previous name. They gotta do better this time because for sure there will be no third time. Also, I don't think there is a casino that doesn't have a scam accusation against them. Even stake, shuffle, etc., have.

I am not aware of any severe case that damaged reputation of Jackbit.com and prevent their return with a new brand, and good reputation for it. Even there are casinos with bigger cases can come back successfully and with Jack.com, they will have an open promising future to come.

Jackbit.com has one negative trust feedback.
It does not look good but it does not make it too terrible and evil, at least better than some casinos with more negative trust feedbacks, even active trust flags.

Information for this is important but at least I don't see other active scam accusations against Jackpit here.

There is no answer for this question.

How much money have you seized and from how many accounts as a result of your KYC process?

I'll be impressed if you give a direct, honest answer to these questions.

[arwin100]

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time. See once trust is broken it's hard to win it back,the new  management may not be responsible for what the former did, but people will still look at them suspiciously, i equally believe that as long as they will remain  transparent, straightforward and do as you have mentioned above, they will win people trust back and the people who have left them could return to their casino.

Of course, gaining the trust of the community back isn't easy and isn't going to be quick. For sure, the company knows it well, but since they rebranded and admitted it, maybe they are fully committed this time with their new brand and management. If they have a hidden motive, they should have denied it and at least changed their name to something far from their previous name. They gotta do better this time because for sure there will be no third time. Also, I don't think there is a casino that doesn't have a scam accusation against them. Even stake, shuffle, etc., have.

Their past issue keeps floating and this indicates that people didn't forget about those past bad incident happened in their casino.

So instead of paying attention in their marketing campaigns, I think the best thing to do at this point is to go back with their past issues, then exert some efforts to solve those matters.

Because if they are not doing that, for sure people will remain skeptical and they might just wasting their money for their advertising and yet there are lots of people afraid to gamble in their casino due to past issues in their site.

[Sammysmart001]

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time. See once trust is broken it's hard to win it back,the new  management may not be responsible for what the former did, but people will still look at them suspiciously, i equally believe that as long as they will remain  transparent, straightforward and do as you have mentioned above, they will win people trust back and the people who have left them could return to their casino.

Of course, gaining the trust of the community back isn't easy and isn't going to be quick. For sure, the company knows it well, but since they rebranded and admitted it, maybe they are fully committed this time with their new brand and management. If they have a hidden motive, they should have denied it and at least changed their name to something far from their previous name. They gotta do better this time because for sure there will be no third time. Also, I don't think there is a casino that doesn't have a scam accusation against them. Even stake, shuffle, etc., have.

Their past issue keeps floating and this indicates that people don't forget about those past issues happened in their casino.

So instead of paying attention in their marketing campaigns, I think the best thing to do at this point is to go back with their past issues, then exert some efforts to solve those matters.

Because if they are not doing that, for sure people will remain skeptical and they might just wasting their money for their advertising and yet there are lots of people afraid to gamble in their casino due to past issues in their site.

The concern from the past can’t just be remove, marketing can go a long way to bring attention to the brand. Transparency and how things are going to be handle will go a long way to stand out, the transparency towards going forward is goging to speck loader than promotions.

With this when users see the way old problems are being addressed it will be a great stand for their reputation than just the new name.

[Itz-prisigold]

Their past issue keeps floating and this indicates that people don't forget about those past issues happened in their casino.

So instead of paying attention in their marketing campaigns, I think the best thing to do at this point is to go back with their past issues, then exert some efforts to solve those matters.

Because if they are not doing that, for sure people will remain skeptical and they might just wasting their money for their advertising and yet there are lots of people afraid to gamble in their casino due to past issues in their site.

Another thing that is actually important for them to consider is how transparent they are when it comes to communications about these new changes in their platform.  If a company has improved in some areas in their platform, and old users are still familiar with the previous issues, then those changes may not be immediately noticed by them.

So the important thing to do is demonstrating what has changed, explain how some complaints were dealt with and provide clear information about their current policies,  all these can actually help the casino to gain confidence naturally.

Attention can be drawn to the casino with marketing, but good service is what will keep them coming back.  However, users will most likely make their decision about the new platform based on their experience rather than on how many ads they see.

[leonair]

Do they think that changing their name would make people trust them easily, changing to a new name won't make people to trust them quickly, it will definitely take time.

There is no doubt that some people may find it difficult to trust them and some may never trust them again because of their past experience.  Jack.com on the other hand should have it at the back of their mind that they have a lot more than just words to offer right now they have to demonstrate through their actions, consistency and patience that they are genuinely committed to rebuilding the trust they once lost,  however i don’t have much to say right now but I wish them luck on their journey.

Actually, it is very difficult to build a reputation of a platform but it is not very difficult to destroy that reputation. There was an allegation against them due to which many people are looking at them negatively. Since there is a lot of competition in the market and there are many platforms in this forum which have been here for several years with trust and those platforms are trusted by the users of this forum. While Jack.com has started its journey here in a new way, they have a report in the past so it will take some time for the users to trust them. When they continue to provide good service, they will be able to build their reputation again slowly. But I don't think the users of this forum trust them that much now.

[suzanne5223]

It is rare to see a case for a casino asking for KYC just for a hundred dollar winning unless the casino suspect a user to do bonus abuse such as multi accounts.

In addition to what you said about KYC, their service is like an instant crypto swap exchange platform that doesn't request KYC for large amounts but does in cases of suspected fraudulent activity, so the platform is a level 2 no-KYC casino in general, regardless of how much the gamblers win or want to withdraw.
I hope this clears the air and prevents future misconceptions about the platform's KYC stance.