i think poloniex is having the same problem the old dedicatedpool and pools-of-honor had, the daemon has frozen and they are not recieving our deposits, currently i have around 40k of coins that haven't shown even as pending.
If anyone else is having the same issue as me, please bump about the matter cause i have been asking about it for two days now, i even submitted a ticket and i still haven't gotten a reply.
We had that problem about 3-4 times on the PoH.
We simply restarted the daemon and it was working again.
Since then, the wallet is running very stable.
testbug, would you please be so kind as to contact poloniex as well telling them how to resolve the issue, because i am constatly bothering them but i think only Busoni has that kind of access to restart the daemon and i don't have a way to contact him directly and his mods aren't helping either.
I already submitted a ticket about the issue, however, last time i submitted a ticket to them they replied around 2 days later simply telling me that my ticket had been escalated to someone else...
thanks in advance
Hi coinjohn,
as you requested i tryed to get in touch with the poloniex.
Thats what i wrote to them, as soon as i am getting an answer i will post it here:
Hello poloniex-supportteam,
some users have reported to me that there might be an issue with the BCC wallet. I was running one of the BCC pools during PoW stake and we had that issue about 3-4 times. We simply had the BTCtalkcoind daemon restartet and the wallet was working fine after.
Would it be possible to have the Bitcointalkcoin wallet restartet? This really would help to improve the spreadness of BCC, because many ppl like your exchange.
Feel free getting in contact with me, i will post your answer on the forum.
Thank you very much for your time,
horst
testbug it's unbelievable but they did reply to me and this is how the customer support service conversation went...
me:
these are all the details of the deposit that is not showing on my address of the wallet in your exchange
Status: 208 confirmations
Date: 9/5/2014 13:50
To: CePaLVkLfczaoLHeGekuLkTb5LhZKC2vyh
Debit: -41599.679505 BCC
Transaction fee: -0.0001 BCC
Net amount: -41599.679605 BCC
Transaction ID: 7b7655509f63331e1d83565b1cea83f9efb0fe51a4f3ffe516badc3e43ae9537
i asked for OldManKidd yesterday in the trollbox to restart the daemon or the wallet itself because it's probably stuck just like the dedicatedpool wallet was a few days ago (you can find all the details here:
https://bitcointalk.org/index.php?topic=570750.msg6582161#msg6582161 ) due to a problematic wallet, there has been an updated version 1.5 and doesn't crash anymore.
I don't know if you have restarted the wallet but it seems like you haven't otherwise my deposit would have shown even with the 15 confirmations that your exchange requires, i have already deposited 20k a few days before that last deposit, so i know i didn't do anything wrong. Please see to your wallet for any errors/freezes and update to the latest version so you won't have any more of those problems.
- more then 4 hours later
me again:
Please check your BCC wallet because both me and a lot of other users currently have deposits stuck waiting for you to restart your wallet in order to appear.
please read the link i sent you in the former ticket and you might understand what happened.
it is currently costing us since the price of BCC is rising and we are losing trade opportunities.
- more then 9 hours from the first ticket
poloniex support member:
Hi coinjohn,
Yes, Tristan is working on it
I don't see this on the blockchain:
http://cryptotrends.info/boschi/explorerThank you,
"Poloniex support member name" (i am not naming it because i don't like beeing the arse that creates a bigger fuss than it already is...)
- 12 hours later (the moment i saw it!)
me:
its not boschi coin it's never been boschi coin, it's BTCtalkcoin the other BCC coin and this is the transaction
http://www.cryptoblox.com/tx/7b7655509f63331e1d83565b1cea83f9efb0fe51a4f3ffe516badc3e43ae9537#o0 please get serious and know what coins you are trading
this is the ANN url and check the link on the exchanges
https://bitcointalk.org/index.php?topic=570750.0plus you should know that you are currently trading BTCtalkcoin instead of Boschi coin follow your admin's posts
https://bitcointalk.org/index.php?topic=570750.msg6274453#msg6274453The End
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i am slightly inebriated this exact moment that i am writing but still this does not justify the fact that ppl working for poloniex don't even know what tf they are trading (sorry if i overdid it, i did say that i am "slightly" inebriated) but its been two days that i am trying to tell them that their BCC wallet is frozen and they are not recieving any deposits (if they are recieving that might be even worse) and they are still completely ignoring me.
