DO NOT ORDER FROM MINERSOURCE!!!

[SimonBeCoinin]

Well I believe they are banking on the fact that people's orders are small enough that it won't be worth their time suing. Please contact me if you're considering the option of suing Minersource, thank you.

I would not mind getting involved in any legal capacity.  I like others have emailed numerous times, posted on the Facebook pages asking for updates and have been ignored and I now even filed a complaint withe the BBB to no avail.  I have asked for a full refund numerous times only to be denied as they mentioned this was a pre-order. 

People can also e-mail the FTC lawyers on that BFL case.  Their e-mails are on the filing, which is up on Coindesk.  Just like any other situation, if they hear it enough, they'll do something.  Go directly to the people that brought BFL to heel.

[heslo]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

[bitsolutions]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

These are different box numbers at a UPS store but they are not affiliated.

Bitmain:
Bitmain Warranty
3700 Quebec Street #100239
Denver, Colorado 80207
USA

MinerSource:
Miner Hosting LLC
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

Bitmain has box 239 while MinerSource has box 229, looks to just be a coincidence that the box numbers ended up so close. You can call 844-BIT-MAIN to confirm.

Reference:
https://bitcointalk.org/index.php?topic=796839.msg9073112#msg9073112

[heslo]

Yep, you're right!

Thank fuck, don't want these scum bags involved with Bitmain

[Jerome?]

Any of this accusations true?

[heslo]

No, it seems not (at least in regards with them hooking up with Bitmain)

In every other way they're a scam company ready to take your money and give you nothing but headaches and lies in return

[brioche]

I called UPS and asked them to pickup the package of  X-1's. now I am just putting together my letter to be sent certified mail. then I guess I'll have to scrounge up some cash for court fee's and what not. Hopefully I can get my money back before the year is over.

[Gleb Gamow]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

These are different box numbers at a UPS store but they are not affiliated.

Bitmain:
Bitmain Warranty
3700 Quebec Street #100239
Denver, Colorado 80207
USA

MinerSource:
Miner Hosting LLC
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

Bitmain has box 239 while MinerSource has box 229, looks to just be a coincidence that the box numbers ended up so close. You can call 844-BIT-MAIN to confirm.

Reference:
https://bitcointalk.org/index.php?topic=796839.msg9073112#msg9073112

I say yes they're affiliated. Check out this new thread where 10 minutes later Matt Carson weighs-in: https://bitcointalk.org/index.php?topic=515448.0

[bitsolutions]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

These are different box numbers at a UPS store but they are not affiliated.

Bitmain:
Bitmain Warranty
3700 Quebec Street #100239
Denver, Colorado 80207
USA

MinerSource:
Miner Hosting LLC
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

Bitmain has box 239 while MinerSource has box 229, looks to just be a coincidence that the box numbers ended up so close. You can call 844-BIT-MAIN to confirm.

Reference:
https://bitcointalk.org/index.php?topic=796839.msg9073112#msg9073112

I say yes they're affiliated. Check out this new thread where 10 minutes later Matt Carson weighs-in: https://bitcointalk.org/index.php?topic=515448.0

Bitmain and Minersource were both at the Texas Bitcoin Conference(http://texasbitcoinconference.com/conferences/conference2014), multiple people there saw that S2 prototype. That picture was just one of the S2 prototype at the Bitmain booth.

[Dallas5]

Still no refunds received 

[cherebrum]

Can anyone recommend a lawyer for dealing with Minersource? Please PM me details. Bonus points if they are already dealing with minersource, or have already dealt with them.

Minersource is also in violation of some of their local state laws.

Colorado Consumer Protection Act under section 6-1-105 "Deceptive Trade Practices", "(IV) Refusal to take orders for the goods, property, or services advertised for delivery within a reasonable time;", "(VI) Accepting a deposit for the goods, property, or services and subsequently
switching the purchase order to higher-priced goods, property, or services; or
(VII) Failure to make deliveries of the goods, property, or services within a
reasonable time or to make a refund therefor;"


See:
http://www.coloradoattorneygeneral.gov/departments/consumer_protection

[cherebrum]

They are located somewhere near here:

https://www.google.com/maps/place/39%C2%B045'55.0%22N+104%C2%B050'14.4%22W/@39.7652799,-104.836633,17z/data=!4m2!3m1!1s0x0:0x0

https://www.google.com/maps/place/12601+E+33rd+Ave,+Aurora,+CO+80011/@39.765199,-104.84011,17z/data=!3m1!4b1!4m2!3m1!1s0x876c64add3bb384d:0xfac51c2a5b79edb9


according to the EXIF GPS data attached to this image on their website:

http://cdn.shopify.com/s/files/1/0399/4181/products/Photo_Aug_01_12_13_35_PM.jpg?v=1406916963

Following up on my preorder from November last year.

I first contacted them back in May when the units were already a little late and would give compensation. I was given steps to login to the new website. No problem was ever indicated.
They then said the X1s would start shipping the following week. As I was an early preorder I expected to get it around that time.

Then in Mid June I emailed them again asking for a status as it has been 3 weeks since they said it would be shipped in a week.
They then emailed me back saying they couldnt locate my order (I provided both my previous order numbers in prior emails, but provided it again)
Then they emailed that they couldnt locate my payment (WTF) but I sent them the record for the BTC payment I made.

I didnt hear anything back and have tried constantly emailing them and phoning them.

I finally heard back from them today and they said:
"We do not have your money or an order for you. You paid the previous owner who seems to have run off with your Bitcoin.
I am sorry.
Dan Murtha
Co-Founder
support@minersource.net "

I followed up on that and they said

"Miner Hosting LLC purchased minersource.net after your order was placed, your order still resides with the previous site owner as he did not transfer any orders to us.
The transaction data you sent does not match up with any of our wallets, our first order is dated 11/24/2013 "

Funny how its right after I placed my order.... I have records of my order from their own site (the 2nd one) showing my order placed, and paid.
Is there any news on action taken against them?

My order was transferred to the new system and then cancelled, so they should send me back my money.

Check out this quote I got from this crypto new site.

For them it was customers first. Even when Black Arrow was being delayed over and over, they refunded their customers out of their own pockets to make it right.

WTF?!   This makes me so angry since I haven't received a refund from Minersource and many others who bought from them are also still waiting.

It's almost 1 year ago since I've sent minersource my $800,-

https://c4.staticflickr.com/8/7311/12455903795_9fbb60a237_b.jpg

I spoke till I was blue in the face about Matt Carson and how he ripped off his own mother for $20K, but nobody would listen. He fucked over the people he rented his home from in Missouri and never paid rent again for his warehouse there after ONLY paying the required deposit.

Now, even the fucker that vetted him is MIA, not to mention BA that he was so sucking Alex's dick.

The above would be so motherfuckin' funny if for it wasn't so motherfuckin' true.

To refresh your memory how Matt Carson is a motherfuckin' liar...

You are exactly right. The direction this thread is going is to create as much conspiracy theories/FUD as possible. He is not interested in looking at the facts and drawing a conclusion from them. He has already drawn his own conclusion and is attempting to create the evidence to support it.  

Not sure the motives behind it but I have a feeling he may be paid by BFL to troll.

First off, fuzznuts, I'm not being paid by anybody to do this, but if I were, I would declare such in a heartbeat. The next time you accuse me of such, do so in front of some live witnesses in front of my face, whereupon both of us will later be placed in some wards: You in the hospital, and me playing the part of somebody's bitch, not saying that'll be a bad thing.  

You are more than welcome to dispute any facts I post in this thread. If your assessment is valid, then I will retract what was penned.

Starting with...

We do not know who is BlackArrow Matt, let alone what continent he's on.  FACT!
We do not know the name of who represented Black Arrow when Matt Carson met up with him in the UK during his so-called recent visit:  FACT!
Matt Carson never explained why after purchasing the first datacenter in Rolla, MO, along with retrofitting it on his investomer's satoshi, he opted to move the datacenter to a new location sans a vote by the co-op, incurring an expense, then moved it again, incurring another expense, then moved it again to some undisclosed location in Denver, incurring yet another expense.  FACT!

Yet, I'm the one you're calling out on, especially on the latter point, even though this very important issue has been expressed a few times prior by other bitcoiners. I was merely connecting the dots, sometimes skewly, but still to the benefit of those that have moneys tied due to the Group-Buy-Guru guy's vetting process. The only saving grace is that DZ was vetted by John K. who, by the way, is no longer around, before positioning himself as the largest group buy co-op/vetting service less than a month later. DZ even vetted some clown in Florida that's a alt coin guy, who's taking under-performing bitcoin miners off Matt's hands, thanks to a suggestion by a Newbie, at the time, and hosting them at his datacenter paid for by the Sunshiner's investomers.  FACT!

~TMIBTCITW

Where the hell are you getting that I moved so many times? Also the move, along with location #1 and location #2 are fully leased and paid for by Miner Hosting, not any COOP, so technically no permission of any sort was required. I needed to move for capacity reasons, as need far outstripped capacity available in MO.

I understand now! Missouri doesn't have any buildings big enough to house your investomer's miners, in spite of Missouri having cheaper electricity cost than Colorado, something you used as a selling point to attract investomers.

BUILDING #1: Purchased the building, awaiting infrastructure.

Building was purchased today!
All the wiring and infrastructure equipment arrives tomorrow-Wednesday. Over 400lb. Poor UPS man

<snip>

Thanks- Ill be moving to a custom made facility here in under 3 weeks.

BUILDING #2: Moving to a better facility here (still in Missouri) located 90 miles away.

Major Update!

We will be moving to a much large, much better facility here by the end of the month. There may be a short down time (its only a 90mi drive) while being setup at the new facility, but we will not be turning anything off right up to the last minute.

Major Update!

We will be moving to a much large, much better facility here by the end of the month. There may be a short down time (its only a 90mi drive) while being setup at the new facility, but we will not be turning anything off right up to the last minute.

Building acquired

I cant answer on the software but I can on the shipping. Looks like the boards should be done here within 48 hours, and then will be dispatched after a small amount of testing to AUS, and me in the US. At least from me, all boards will then be tested again (Not sure how long... suggestions?) and then immediatly shipped out same day via UPS Next Day/2nd Day air [depending on location]. As soon as we know the boards are done, we can give  concrete delivery.

I'd sample test say 1/10th of the boards for a few hours on testnet.  That'd be my recommendation

Yeah I can do that. *might* be able to live stream, or atleast upload a ton of pictures.
I will be shipping from MO. Middle of the country, and if your anywhere close to me Im ok with local pickup .


And I just want to say guys - Barn has been working very hard behind the screens to bring this all together... this stuff is immensely complex.

Here we are, on November 18th, and Matt still has his datacenter in Missouri at the second facility:

<snip>

This is why I went from garage > warehouse > bigger warehouse. Heat is nuts.

Shenzhen, China    11/26/2013    8:05 P.M.   Departure Scan

Yea, but do the thumbs have any tracking info?  When you get the board delivery after a quick run though where are they coming from for you. I seem to expect California.

No idea on the thumbs- thats all Barn.
I will be shipping out from Central MO.

Does anyone have any details regarding power consumption. The genesis block calculator says expected power usage per unit to be 2100 watts. I am afraid for me that's not going to work. To be honest I was expecting something that would work on a residential 120v circuit. They also do not offer any hosting yet unfortunately.

I got ya covered
But yeah that is kind of silly. Im glad when I put my new facility together I decided to say fuck it and got all 240v

November 26th, edited on the 28th, Matt Carson is still in Missouri at the second facility: https://bitcointalk.org/index.php?topic=347732.msg3723600#msg3723600

bobsag3: Vetted Co-op member. World's lowest hosting fees for vetted miner hosting at a professional colocation hosting facility in Missouri!  Official Black Arrow US Reseller and US Distributor for Drillbit Systems. New Pres. of our Mining Operations arm of our LLC. Providing R19 and R19B miners to the GB Forum!

And still upgrading his second facility:

<snip>

No problem. Im having a 400A 240V pannel installed just for the 2kw+ miners that seem to be coming out.

On December 12, 2013, fresh back from China, Matt Carson posted the following... BTW, still located in Missiouri:

This makes no sense financially and if it's going to be hosted in a data center it should be using specialized GPU mining racks that can run more GPUs per motherboard/CPU.  You really need open racks and to use PCI-E riser ribbons if you want to build a GPU mining rig, using a desktop computer case makes no sense especially because heat is a huge issue with scrypt mining.  Also to be honest, scrypt mining is VERY finicky compared to SHA256 mining, you're talking about constant lockups and crashes if heat isn't perfectly controlled.  The amount of time that's going to go into keeping everything running is going to be much higher than with bitcoins and given how the Bitfury towers already caused a ton of problems I'm not sure the coop has enough manpower to keep racks of scrypt miners up and running.

The new facility comes with me also having hired 6 more people to help out. I am currently training them right now.

On December 13, Matt Carson hired additional staff to work at his Missouri-based datacenter, to date not mentioning Denver even once.

<snip>

I am working with them right now for me to help with their tickets, so we can get the response time much faster. I have hired additional staff that start work here in a few weeks, and I know they are working hard to improve their systems.

I cant speak on the refunds unfortunately, I am still discussing the options with them.

Four hours later, Matt mentions for the first the move to Denver, right after somebody ask about local pickup since he lives in KC. Did his new hires move to Denver with him?

We will offer local pickups- but we are moving to a massive new facility in CO, so pickups will have to be from there .

ALSO: I now have access to the BA ticket system, so if you need a response feel free to PM and I can at least check on the status for you.

https://bitcointalk.org/index.php?topic=288012

We are all moved into the new place, lots of updates and pictures to come!

BUILDING #3:

Somewhere in Colorado, in some warehouse with 16-18 foot ceilings, ideally well-suited for bitcoin miners that love fiberglass dust sourced from the exposed insulation in the ceilings and walls, blown free from the constantly moving vortex of air due to the industrial-sized air conditioning unit(s). Whatever you do, don't open up that massive overhead door that's probably not well-sealed, otherwise you'll really have the dust a flying.

This has been the third time you're on record in stating that you only moved once. Care to try for a forth time?

~TMIBTCITW

Today, in some warehouse in Colorado, Matt Carson is puffin' away on some expense hookah paid for by you schmucks who ordered from him. Also, he's still profiting on whatever miners he has on hand, also paid for by you monumental assholes.

The fuckin' dude is bad news from the word go, and that goes for EVERY FUCK that's associated with him.

[cherebrum]

Domain Name: MINERSOURCE.NET
Registry Domain ID: 1822903921_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: www.enom.com
Updated Date: 2013-12-06 12:56:19Z
Creation Date: 2013-08-21 22:12:00Z
Registrar Registration Expiration Date: 2015-08-21 22:12:00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: abuse@enom.com
Registrar Abuse Contact Phone: +1.4252982646
Reseller: NAMECHEAP.COM
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: MINER SOURCE
Registrant Organization: MINER HOSTING LLC
Registrant Street: 3700 QUEBEC ST UNIT 100
Registrant Street: PMB:229
Registrant City: AURORA
Registrant State/Province: CO
Registrant Postal Code: 80207
Registrant Country: US
Registrant Phone: +1.5732020370
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: MININGHOSTING@GMAIL.COM
Registry Admin ID:
Admin Name: MINER SOURCE
Admin Organization: MINER HOSTING LLC
Admin Street: 3700 QUEBEC ST UNIT 100
Admin Street: PMB:229
Admin City: AURORA
Admin State/Province: CO
Admin Postal Code: 80207
Admin Country: US
Admin Phone: +1.5732020370
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: MININGHOSTING@GMAIL.COM
Registry Tech ID:
Tech Name: MINER SOURCE
Tech Organization: MINER HOSTING LLC
Tech Street: 3700 QUEBEC ST UNIT 100
Tech Street: PMB:229
Tech City: AURORA
Tech State/Province: CO
Tech Postal Code: 80207
Tech Country: US
Tech Phone: +1.5732020370
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: MININGHOSTING@GMAIL.COM
Name Server: DNS1.REGISTRAR-SERVERS.COM
Name Server: DNS2.REGISTRAR-SERVERS.COM
Name Server: DNS3.REGISTRAR-SERVERS.COM
Name Server: DNS4.REGISTRAR-SERVERS.COM
Name Server: DNS5.REGISTRAR-SERVERS.COM


Information about number 15732020370:
CNAM: MINER HOSTING L
LRN: 15732020370
State: MO
Ratecenter: ROLLA
LATA: 520
OCN: 6529
Company: T-MOBILE USA INC.
Prefix_Type: WIRELESS

[cherebrum]

I also recommend filing a complaint with the Colorado Attorney General as I have just done.

https://www.coloradoattorneygeneral.gov/consumerfraudcomplaint

[cherebrum]

I found them!

http://www.sos.state.co.us/biz/BusinessEntityDetail.do?quitButtonDestination=BusinessEntityCriteriaExt&fileId=20131720684

They're only a mile from the Denver County Sheriff's office. That's convenient.

https://www.google.com/maps/dir/12601+E+33rd+Ave,+Aurora,+CO+80011/Denver+County+Sheriff+Training,+10500+Smith+Rd,+Denver,+CO+80239/@39.7553762,-104.8503472,14z/data=!4m13!4m12!1m5!1m1!1s0x876c64add3bb384d:0xfac51c2a5b79edb9!2m2!1d-104.84011!2d39.765199!1m5!1m1!1s0x876c7b43cd15b3e9:0x4cfaa1d016b85d1a!2m2!1d-104.86391!2d39.767396


Edit:

Fixed the Colorado SoS link.

[Dallas5]

I also recommend filing a complaint with the Colorado Attorney General as I have just done.

https://www.coloradoattorneygeneral.gov/consumerfraudcomplaint

Thanks, I currently filed a report with the BBB, next week will make a report to the FTC and if that doesn't work I will use the above link.

I won't just give up my money so easily, minersource even tried to ship me the miners 6+ months late while I asked for a refund several times and the order was cancelled months ago..  

For how many $ have you bought at minersource?

[Syke]

Filing complaints is a nice start, but it has no real "bite". If you really want your money back, you'll have to file a Small Claims case.

[cherebrum]

I just found this as well.

https://bsd.sos.mo.gov/BusinessEntity/BusinessEntityDetail.aspx?page=beSearch&ID=3524073


I'm going to file a complaint with the Missouri Attourney General as well.

http://ago.mo.gov/consumercomplaint.htm

It looks like at least 1 person filed in MO and got a refund.

http://www.consumer.ago.mo.gov/search/complaintSearch.cgi?mode=viewDetails&name=MINER%20HOSTING%20LLC&addr1=2057%20VIENNA%20RD&addr2=&city=ROLLA&state=MO

[Freeghost]

I just found this as well.

https://bsd.sos.mo.gov/BusinessEntity/BusinessEntityDetail.aspx?page=beSearch&ID=3524073


I'm going to file a complaint with the Missouri Attourney General as well.

http://ago.mo.gov/consumercomplaint.htm

It looks like at least 1 person filed in MO and got a refund.

http://www.consumer.ago.mo.gov/search/complaintSearch.cgi?mode=viewDetails&name=MINER%20HOSTING%20LLC&addr1=2057%20VIENNA%20RD&addr2=&city=ROLLA&state=MO

Thanks for that information. Matt has me scammed about many hundred dollars this year.

I'm leaving not in US and my english is to poor, to fill out a complaint an so on.

[cherebrum]

I just got this email back from the attorney general. We need more complaints. Everyone who has ordered from them should file a complaint with both the Colorado Attorney General and the Missouri Attorney General.


From: CO Attorney General <ColoConsumerComplaints@state.co.us>
Date: Thu, Oct 23, 2014 at 12:02 PM
Subject: Minersource Aka Miner Hosting LLC
To: Jason xxxxxxx <xxxxxxxx>


State of Colorado
Department Of Law
Office of the Attorney General

RE: Minersource Aka Miner Hosting LLC

Dear Jason xxxxxxx:

Thank you for contacting our office with your concerns as we are in receipt of your complaint. Your complaint provides valuable information that will help us identify trends in consumer fraud and allow us to set enforcement priorities.

As a result, our office will keep the information obtained from your complaint as part of our ongoing efforts to identify those businesses that may engage in patterns of deceptive practices in Colorado. If the number of complaints rise to a level that indicates a widespread pattern of deceptive practices, as defined by the Colorado Consumer Protection Act (CCPA), our office will further review complaints against the company at that time for possible legal intervention.

While we cannot take direct action to resolve your concerns, you may also wish to file a formal complaint with the Better Business Bureau at www.bbb.org or by calling 720-508-6006, telephone option 4 as the BBB offers no-charge dispute resolution services for a number of consumer issues. As most legal matters are extremely complex, you may also wish to seek the opinion of private counsel for a review of your individual legal options.

We appreciate the time and effort you took in bringing your concerns to our attention. Information from the public is vital in helping us properly document trends, pursue investigations, and ultimately to file lawsuits on behalf of the public.

Sincerely,

FOR THE ATTORNEY GENERAL

Consumer Specialist
Consumer Protection Section
(800)-222-4444 or (720)-508-6006
www.coloradoattorneygeneral.gov/cp

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