3 days ago I transferred some FLT from polo to cryptsy. The transaction is on the blockchain and the details are right but my funds have not been posted to my account. I've been in contact with cryptsy but they have yet to fix the issue.
On Sun, 5 Apr at 10:48 PM, Kuriso wrote:
I sent some FLT from Polo to here. Details below. The deposit is not showing up in my account here.
My Cryptsy account address is: F6fccguSgfsdDfmiWG5TmYVfWy4AmPjbmC
Currency Amount Address Date Status
FLT 99812.23439046 F6fccguSgfsdDfmiWG5TmYVfWy4AmPjbmC 2015-04-05 20:58:06 COMPLETE: 1c6f3e2846323763d24123836bad3c85171355e1a647313813671075b7d7978c
First response from Phoebe shortly after filing a ticket:
On Sun, 5 Apr at 11:15 PM, Phoebe wrote:
Hello Kuriso,
I am sorry for the inconvenience this may have caused you.
I will escalate your issue to our 2nd level of tech support for them
to double check the deposit transaction. Please give this some time as our tech support team will respond in order of tickets received.
Sincerely,
Phoebe
Cryptsy.com
2 days after the above response I asked for an update because I hadn't heard back. She responded with 1 qustion. "May I know where you sent the coins from?"
The first message told here where the coins came from but I responded to her anyways. Followed the response with another email:
Anyone have some suggestions?