FortuneJack (OP)
Legendary
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Activity: 2398
Merit: 1209
www.fortunejack.com
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May 17, 2017, 01:40:12 PM |
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Thank you for your feedback everyone, it means a lot Nice to see addition of Ethereum and Monero. i think mobile version of fortunejack needs some work done, i don't see deposit address of ETH and no option at all for Monero deposit.
We are currently looking into this. Thanks for your notice, this is now fixed for mobile users.
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milewilda
Legendary
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Activity: 3304
Merit: 1156
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May 17, 2017, 01:44:57 PM |
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until now my problem for pending withdraw still no fix It's been a week I waited,really bad service How much was the withdrawal? That never happened before. Usually my withdrawals were processed within couple hours maximum, most often instantly. There is something wrong with your account/bets you made, so your deposit is frozen. You should sent ticket the support after a day of waiting? Just to clarify - you still have access to your account and BTC balance is still visible there? if you look at some previous pages you would find that he has problem about breaking fortunejack rules on multiaccounting , and i guess he is trying to collect some benefit on the deposit bonus promo , otherwise everything should run smoothly . as withdrawal really takes a little time only . they have the rights to close and or suspend the account . Some people do really love to make issues and force themselves that they are the right ones not basing on FJ rules and as you said this user have been mentioned already regarding multi accounts and abusing promo which is really a bad act or violation on sites rules.It would be okay if we just ignore this person.
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Gymmy
Newbie
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Activity: 7
Merit: 0
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May 17, 2017, 03:23:30 PM |
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Hello, how's everyone doing today? GymmyI was informed that your withdrawal was approved from our end. Could you please confirm? We are sorry for the late approval and the inconvenience it might have caused you. I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal.
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piloder
Legendary
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Activity: 966
Merit: 1006
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May 17, 2017, 03:31:05 PM |
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Hello, how's everyone doing today? GymmyI was informed that your withdrawal was approved from our end. Could you please confirm? We are sorry for the late approval and the inconvenience it might have caused you. I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal. Fortunejack have already apologized for delaying your withdrawal on the above post but 5 weeks really looks quite long for getting approval on withdrawal request, may be its because the amount is quite big. I usually get my withdrawals within few minutes or max few hours.
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Gymmy
Newbie
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Activity: 7
Merit: 0
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May 17, 2017, 04:22:47 PM |
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Hello, how's everyone doing today? GymmyI was informed that your withdrawal was approved from our end. Could you please confirm? We are sorry for the late approval and the inconvenience it might have caused you. I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal. Fortunejack have already apologized for delaying your withdrawal on the above post but 5 weeks really looks quite long for getting approval on withdrawal request, may be its because the amount is quite big. I usually get my withdrawals within few minutes or max few hours. Not personally.
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lite
Legendary
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Activity: 1400
Merit: 1009
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May 17, 2017, 05:23:30 PM |
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Thank you for your feedback everyone, it means a lot Nice to see addition of Ethereum and Monero. i think mobile version of fortunejack needs some work done, i don't see deposit address of ETH and no option at all for Monero deposit.
We are currently looking into this. Thanks for your notice, this is now fixed for mobile users. Great! everything is looking good now. i got a few ETH for gambling, i'm gonna have some fun later.
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shield132
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May 17, 2017, 08:26:18 PM |
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Hello, how's everyone doing today? GymmyI was informed that your withdrawal was approved from our end. Could you please confirm? We are sorry for the late approval and the inconvenience it might have caused you. I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal. They said that they are sorry so it means they apologized you. On another hand, word apology can't change anything but good to hear. 11.3 BtC isn't low amount of money, so blindly withdrawing from their side wouldn't be correct action but 5 week isn't also correct too. If we compare current price and the pricr which was 5 weeks ago, I think you don't need compensation because price is now very high and you will be in good profit.
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poplolnman
Legendary
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Activity: 1442
Merit: 1008
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May 17, 2017, 08:48:37 PM |
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Hello, how's everyone doing today? GymmyI was informed that your withdrawal was approved from our end. Could you please confirm? We are sorry for the late approval and the inconvenience it might have caused you. I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal. They said that they are sorry so it means they apologized you. On another hand, word apology can't change anything but good to hear. 11.3 BtC isn't low amount of money, so blindly withdrawing from their side wouldn't be correct action but 5 week isn't also correct too. If we compare current price and the pricr which was 5 weeks ago, I think you don't need compensation because price is now very high and you will be in good profit. i agree that 11.3 bitcoin aren't a small amount , they have to be carefully on processing any huge amount withdrawal to prevent abuse and losses. but honestly 5 weeks are really far too long , the security checking might only takes a couple days or a week maybe. 5 weeks really make everyone desperated . i wish there's an official statement about this soon.
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I'm in 400,000 euros debt , dont help me , i rather die
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apuestascoin
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May 18, 2017, 06:17:26 AM |
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We are excited to announce the addition of 2 new crypto currencies.You can now play with Ethereum AND Monero! What are some of the advantages of these currencies?• Flexibility for deposits and withdrawals • Fast and instant • High in demand To get started with Ethereum & Monero, simply login and navigate to the Deposit section. See you at FortuneJack! Nice! Another Cryptos in the future? Thanks
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FortuneJack (OP)
Legendary
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Activity: 2398
Merit: 1209
www.fortunejack.com
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May 18, 2017, 10:13:45 AM |
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Hello, everyone How's your day going so far? :) I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal.
We did apologize personally both privately and publicly and explained several times what was causing a delay of your withdrawal. It was the issue from a game provider you have won with, so the withdrawal was delayed until the case with the mentioned game provider got resolved. The time you had to wait for was legitimate and is not sufficient for a compensation as there was a third party involved besides FortuneJack who had to confirm few details before your Bitcoins were released, so the same would not happen in the future. Yet, we are very glad to see your issue is now resolved and we thank you for your time and patience. If any further questions arise, do not hesitate to contact us here on Btalk or through our support team at support@fortunejack.com Great! everything is looking good now. i got a few ETH for gambling, i'm gonna have some fun later. :)
Best of luck to you, lite! Good to see our valued players already enjoying the new currencies we have added for you :) Let me know how it went. Regards, Natalie
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poplolnman
Legendary
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Activity: 1442
Merit: 1008
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May 18, 2017, 10:54:37 AM |
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Hello, everyone How's your day going so far? I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal.
We did apologize personally both privately and publicly and explained several times what was causing a delay of your withdrawal. It was the issue from a game provider you have won with, so the withdrawal was delayed until the case with the mentioned game provider got resolved. The time you had to wait for was legitimate and is not sufficient for a compensation as there was a third party involved besides FortuneJack who had to confirm few details before your Bitcoins were released, so the same would not happen in the future. Yet, we are very glad to see your issue is now resolved and we thank you for your time and patience. If any further questions arise, do not hesitate to contact us here on Btalk or through our support team at support@fortunejack.comGreat! everything is looking good now. i got a few ETH for gambling, i'm gonna have some fun later. Best of luck to you, lite! Good to see our valued players already enjoying the new currencies we have added for you Let me know how it went. Regards, Natalie glad to hear that! next time you must be more transparent , faster response, explain immediately what happened and what causing it. so people wouldn't make a wild speculation right? people frequently ask for help and complaing through this forum btw , so be more active interact with people around here would be better . and you have done a good job so far natalie, really.
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I'm in 400,000 euros debt , dont help me , i rather die
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FortuneJack (OP)
Legendary
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Activity: 2398
Merit: 1209
www.fortunejack.com
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May 18, 2017, 11:01:55 AM Last edit: May 18, 2017, 11:17:49 AM by FortuneJack |
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glad to hear that! next time you must be more transparent , faster response, explain immediately what happened and what causing it. so people wouldn't make a wild speculation right? people frequently ask for help and complaing through this forum btw , so be more active interact with people around here would be better . and you have done a good job so far natalie, really.
Thank you for your kind words, it really means a lot. They were sent an explanation through our support team couple of times before posting here and even after, the issue was addressed immediately through private messages. We all know how generous Jack is, so if the compensation was needed they would get one. Unfortunately, in this case, it is not :)
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milewilda
Legendary
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Activity: 3304
Merit: 1156
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May 18, 2017, 11:32:14 AM |
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glad to hear that! next time you must be more transparent , faster response, explain immediately what happened and what causing it. so people wouldn't make a wild speculation right? people frequently ask for help and complaing through this forum btw , so be more active interact with people around here would be better . and you have done a good job so far natalie, really.
Thank you for your kind words, it really means a lot. They were sent an explanation through our support team couple of times before posting here and even after, the issue was addressed immediately through private messages. We all know how generous Jack is, so if the compensation was needed they would get one. Unfortunately, in this case, it is not Compensation would only valid if there are no other parties involved but seeing on the case the provider do have the problem which means its not really sufficient to give compensation and i think its just right on what FJ decided but well there should nothing to argue about compensation as long the issue have been resolved already then lets move on.
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daylox
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May 18, 2017, 12:55:50 PM |
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Hello, everyone How's your day going so far? I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal.
We did apologize personally both privately and publicly and explained several times what was causing a delay of your withdrawal. It was the issue from a game provider you have won with, so the withdrawal was delayed until the case with the mentioned game provider got resolved. The time you had to wait for was legitimate and is not sufficient for a compensation as there was a third party involved besides FortuneJack who had to confirm few details before your Bitcoins were released, so the same would not happen in the future. Yet, we are very glad to see your issue is now resolved and we thank you for your time and patience. If any further questions arise, do not hesitate to contact us here on Btalk or through our support team at support@fortunejack.comGreat! everything is looking good now. i got a few ETH for gambling, i'm gonna have some fun later. Best of luck to you, lite! Good to see our valued players already enjoying the new currencies we have added for you Let me know how it went. Regards, Natalie 11.3 btc for 5 weeks? LOL, you should have thousands of btc in cold wallet, why delay so long?
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FortuneJack (OP)
Legendary
Offline
Activity: 2398
Merit: 1209
www.fortunejack.com
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May 18, 2017, 01:49:35 PM |
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11.3 btc for 5 weeks? LOL, you should have thousands of btc in cold wallet, why delay so long?
Hello and thank you for your interest. Answer to your question is in the same post you have quoted.
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Lucky7btc
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May 23, 2017, 12:40:38 PM |
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The past few weeks I been playing at Fortune Jack. I noticed several exploitation holes in their software. Such as patterns and able to predict wins easily on certain games. Including before placing a bet. I recorded a video as I thought this was a fluke. But I kept noticing the same thing doing different sessions, on different machines, etc. I reached out to FJ staff about this, because if I truly wanted to, I could have taken them to the cleaners. And I expect some of those Big BTC winners they been having there lately may have noticed the same thing. Anyways, as I told them. I not going to reveal it for free. I have videos to prove it, I am a long time member on BCT and have no reason to lie. My offer to them I felt was fair as this well cost them more money in the long run. They replied back wanted to know the issue and they would reward me with .2 btc . Seriously? I can deposit .5 and make .2 btc in no time by using their exploitation. But I gave them a brief rundown without going into details of what i recorded. They then insist on me sending them video. I told then NOT for .2 btc i am not. We can work something out but if not that's your lost. Especially if you all are going to continue taking the big hits like you do.
I may sell the video and give a complete detail if anyone is SERIOUSLY INTERESTED by PM. If not that's cool too... But one would expect FJ to take this issue seriously. I won't be responding to the subject on here publicly but you are welcome to PM me.
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piloder
Legendary
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Activity: 966
Merit: 1006
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May 23, 2017, 01:10:29 PM |
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The past few weeks I been playing at Fortune Jack. I noticed several exploitation holes in their software. Such as patterns and able to predict wins easily on certain games. Including before placing a bet. I recorded a video as I thought this was a fluke. But I kept noticing the same thing doing different sessions, on different machines, etc.
If you know how to use those exploits to make profit than make it why you want to sell it to other guys. Deposit whatever you have and make whatever you like to if you know exactly how to exploit their system. I suggest you to prove your claims to FJ staffs, I am quite sure if bug is quite big than they may increase reward for you to handover your bug report.
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marlboroza
Legendary
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Activity: 1932
Merit: 2272
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May 23, 2017, 01:18:50 PM |
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How much money do you want from them? If exploit is big as it sound it is then IMHO FJ should give you very high reward for finding it. I mean, 0.2 is really nothing compared to what FJ could lose in long run (if this is truth of course)
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HardcoreUser
Member
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Activity: 70
Merit: 11
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May 23, 2017, 03:21:43 PM |
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Hello, everyone How's your day going so far? I got the 11.3 Bitcoin after over 5 weeks. I did not get compensation for this time. No apology. No explanation. Not even a email that I was finally sent my withdrawal.
We did apologize personally both privately and publicly and explained several times what was causing a delay of your withdrawal. It was the issue from a game provider you have won with, so the withdrawal was delayed until the case with the mentioned game provider got resolved. The time you had to wait for was legitimate and is not sufficient for a compensation as there was a third party involved besides FortuneJack who had to confirm few details before your Bitcoins were released, so the same would not happen in the future. Yet, we are very glad to see your issue is now resolved and we thank you for your time and patience. If any further questions arise, do not hesitate to contact us here on Btalk or through our support team at support@fortunejack.comGreat! everything is looking good now. i got a few ETH for gambling, i'm gonna have some fun later. Best of luck to you, lite! Good to see our valued players already enjoying the new currencies we have added for you Let me know how it went. Regards, Natalie 11.3 btc for 5 weeks? LOL, you should have thousands of btc in cold wallet, why delay so long? This is big value....
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Please click +Merit. Thank you.
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Caladonian
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May 23, 2017, 03:33:04 PM |
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The past few weeks I been playing at Fortune Jack. I noticed several exploitation holes in their software. Such as patterns and able to predict wins easily on certain games. Including before placing a bet. I recorded a video as I thought this was a fluke. But I kept noticing the same thing doing different sessions, on different machines, etc.
If you know how to use those exploits to make profit than make it why you want to sell it to other guys. Deposit whatever you have and make whatever you like to if you know exactly how to exploit their system. I suggest you to prove your claims to FJ staffs, I am quite sure if bug is quite big than they may increase reward for you to handover your bug report. i wonder if its only me who notice the patterns and sometimes its really works i did already win some amount might be .007 just by doing the drill but still i'm not claiming that it can be a bug or its just the timing maybe fj needs to update or check for some new patterns.
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