FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[marlboroza]

Hello fortunejack. I have some problem. My withdrawal has been cancelled for unknown reason and there is no balance on my account. How do I recover my withdrawal? This is the first time happened to me. Please help. Thanks

I got the same problem, I have asked live support and she (Carrie) tells me that there is some technical issues. She said that our funds are safe, so we just need to wait for them to fix the issue. Hope it wont be long though.

Yeah I got the same issue also. I am sure it will be resolved soon.

It's resolved now I just received new message few minutes ago saying they updated my balance because of my withdrawal being cancelled several hours ago. Withdrawals are still not yet fixed though.

I think all withdrawals have been canceled, yesterday Carrie told me bitgo is having technical issues and today Alexander confused me telling me that FJ is working on technical issue.
I hope they will resolve whatever this is ASAP.

[AussieBrent]

My withdrawal not cancelled just sitting on pending.

[jamyr]

My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

[AussieBrent]

My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

They just said the issue is with Bitgo and they are working on fixing the issue like others have mentioned. Still as its my first time playing here I'm always sceptical when it comes to withdrawing funds especially when they claim there is an issue the deposits I made went through without issue though all two of them.

[veleten]

seems like FJ's withdrawal system is suffering from a problem with Bitgo wallets
this is not connected to the rollover requirements change in any ways(I hope)
so it is going to be fixed very soon,if not already
has anyone tried to deposit and withdraw straight away?
wonder what kind of message are you getting and if there is a rollover counter available to see how much do you need to wager more?

[panjul07]

My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.

[bettercrypto]

My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.

There is no need to pm natalie here I think chat support is enough.  I had experienced pending withdrawal and I contact their support and are very active since they answer witht he querries as soon as possible.  Though they do not have access to the technical side, I guess it is understood that it will take time regarding the availability of the technical staff.  It will only take a minute to if there is no issue with the withdrawal and technical staff is available and hours if they are not.

[shezu007]

My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.

There is no need to pm natalie here I think chat support is enough.  I had experienced pending withdrawal and I contact their support and are very active since they answer witht he querries as soon as possible.  Though they do not have access to the technical side, I guess it is understood that it will take time regarding the availability of the technical staff.  It will only take a minute to if there is no issue with the withdrawal and technical staff is available and hours if they are not.

Exactly chat support is enough because everyone need good disciplines and they are hear for us to fix everything. So good luck to them.

[ralle14]

Withdrawals seem to be working fine now. I just tried it again and good news that the request was completed within minutes. Confirmations might take a few hours though my transaction got a low fee about 22 sat per byte to be exact.

[AussieBrent]

Withdrawals are fine mine was received while I was asleep which is good as now its instilled trust into the site for me and I will play more often.

Being my first time playing it was easy to setup an account and deposit bitcoin. The casino has a good range of game selection and is easy to navigate I enjoyed playing there for a little while before cashing out as I want a casino where i can deposit and play if I win easily and quickly withdraw which Fortunejack should be able to provide.


Overall a good experience I hope withdrawals continue to work as planned.

[TwitchySeal]

My withdrawal not cancelled just sitting on pending.

Have any of the chat support answered? It may not be any good but I would suggest you PM Natalie here as she had been very helpful to other past issues here. Her username here is Fortunejack

Actually we do not need to ask, but she should be here inform about what is happening without need to wait many people asking about the same issue. If she did post prior announcement then there will be no panic from players.

There is no need to pm natalie here I think chat support is enough.  I had experienced pending withdrawal and I contact their support and are very active since they answer witht he querries as soon as possible.  Though they do not have access to the technical side, I guess it is understood that it will take time regarding the availability of the technical staff.  It will only take a minute to if there is no issue with the withdrawal and technical staff is available and hours if they are not.

Exactly chat support is enough because everyone need good disciplines and they are hear for us to fix everything. So good luck to them.

Who the fuck are you guys? (bolded)

Seriously...wtf?

[Temptaz]

Anyone else getting this error when vising site?

SQLSTATE[HY000] [2002] Cannot assign requested address

I deposit 2LTC and now I cannot load the web page.

[AussieBrent]

Yes I got that last 5-10 minutes as well few minutes should be resolved.

[Bitinity]

Yes I got that last 5-10 minutes as well few minutes should be resolved.

They are doing some technical maintenance as said by the live support and it will be resoled very soon. No need to worry, probably it is to follow up the previous issue about the payment system.

[Temptaz]

Be warned this has happened 4 times tonight I only have proof of 3 since the first caught me off guard.

These hands should be draws but they are loss

BETID: 18469923 TIME: 06:19:02

https://ibb.co/k9CVKF



EDIT:

It happened again a few minutes later but I could not get a screenshot

BETID: 18469971 TIME: 06:26:46

https://ibb.co/k9CVKF

Screen shot not adding up.

Why did you block out the user name of the most recent bet, but not the one before that ( your username )

Looks like you bet .075 on two hands (.15 total) , busted one, pushed the second, and got paid .075 - even though the push says lose.


Just looked at the other hands you posted.  Seems like you are getting paid correctly despite "lose" being displayed.  

In all three hands you bet .075 x 2, busted one hand and pushed the other, and got paid .075 for each.

I blurred out the name because it was not my name on that bet. I did not want to put someone else username somewhere without their permission

Support confirmed the hands were paid correct but display wrong. Still is an issue but not loss of money I guess 

[Bitinity]

Withdrawals seem to be working fine now. I just tried it again and good news that the request was completed within minutes. Confirmations might take a few hours though my transaction got a low fee about 22 sat per byte to be exact.

You get better fee than mine, I just requested withdrawal and processed instantly but so surprised to see the fee is only 5 sat/byte. Is this the effect of the last issue with BitGo? Previously their withdrawal fees were always above recommended by bitcoinfees21.

[marlboroza]

Withdrawals seem to be working fine now. I just tried it again and good news that the request was completed within minutes. Confirmations might take a few hours though my transaction got a low fee about 22 sat per byte to be exact.

You get better fee than mine, I just requested withdrawal and processed instantly but so surprised to see the fee is only 5 sat/byte. Is this the effect of the last issue with BitGo? Previously their withdrawal fees were always above recommended by bitcoinfees21.

Segwit perhaps? There is no need to pay high fees anymore.

~snip~
Who the fuck are you guys? (bolded)

Seriously...wtf?

First "bolded" probably didn't read what we are talking about and second "bolded" is...well...if you read his other posts and replies you will get the picture.

[EdenHazard]

I blurred out the name because it was not my name on that bet. I did not want to put someone else username somewhere without their permission

Support confirmed the hands were paid correct but display wrong. Still is an issue but not loss of money I guess 

it was an old problem that i have reported several times too i guess , they seems have quite a lot display bugs. unfortunately my report wasn't get paid as a bug bounty    .

Withdrawals seem to be working fine now. I just tried it again and good news that the request was completed within minutes. Confirmations might take a few hours though my transaction got a low fee about 22 sat per byte to be exact.

You get better fee than mine, I just requested withdrawal and processed instantly but so surprised to see the fee is only 5 sat/byte. Is this the effect of the last issue with BitGo? Previously their withdrawal fees were always above recommended by bitcoinfees21.

my withdrawal also has low fee around 50 to 60 satoshi per byte and everything still went well arrived not too long.

[FortuneJack]

Hello, everyone

Sorry for a late response, but it is more effective to reach out to our support team first.
I am willing to help, but might not ALWAYS be around to assist you with the technical issues right away.
We apologize for the inconvenience connected with BitGo, everything should be working fine now.
If there is anyone left who still has not received their withdrawal contact our support team, please.

[Temptaz]

I deposit here last night before their website crashed with the SQLSTATE[HY000] [2002] Cannot assign requested address error.

My desposit was lost even thought it has 300+ confirmations on coinbase and complete on blockcypher.

https://live.blockcypher.com/ltc/tx/1b3656e09803e67a67803c7c43fbd76e4600d069ab8d264f71f5c6f63f53f41d/

The first support chat was closed "due to inactivity" while I waited on their response and I could not get a copy of it.

ROBERT
1:53 pm
Hello temptaz. How may I help you?
TEMPTAZ
Hi the chat was closed I was checking on my deposit from 15 hours ago with 300+ confirmations
ROBERT
Dear user, our technical team will look through the issue and we will inform you as soon as it will be solved. We still have not received funds from chain side.
TEMPTAZ
there are 300 confirmations that you received the funds. This happened shortly before your website went down last night
ROBERT
If we would receive funds from chain side they would automatically reflect on your balance.
Our team will check the reason for delay, and we will contact you as soon as everything will resolve.
TEMPTAZ
I do not want my LTC deposit I want it back to my sent address. I have had many issues here with withdrawl and game play I do not want to play here please confirm if you can send the LTC back once it "arrives" on your end
ROBERT
Sorry, but we are not able to send funds to any addresses, you have to make a withdrawal by yourself.
TEMPTAZ
will I be able to withdraw or will you force me to play x5
ROBERT
You will not be forced to play.
As soon as funds will be on your balance you can withdraw them.
We apologize for delay.
TEMPTAZ
Thanks

Hopefully my deposit will show up (even though 300+ say its already there) and I can withdraw.