Bitinity
Legendary
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Activity: 3220
Merit: 1316
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December 07, 2017, 07:35:34 AM |
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It is not Natalie anymore mate, the new Fortunejack representative is David. I did not know about the massive free spins survey promo, was it surprise promo for active players who are online at the time of the promo? Anyway congrats to anyone who got the free spins and hopefully some of you won decent amount from it Yeah, i opened site and live support contacted me to do survey for free spins. I didn't even log in.
@David what is FJ's opinion on lowering coin denomination? Some slots have minimum bet of 0.50mBTC which is 6.5$ per spin and lots of them have 2-3$ minimum bet, which is making them useless for small players. Agreed, min bet must be lower, I think 0.10$ will be great for all kind of players. Has anyone had problems on free spins these last times? I know they had very bad free spin promotion 5-6 months ago because I had a lot of problem in receiving of it (I did everything under terms, I had to receive free spins when I would deposit some fixed amount or more bitcoin). If it's fixed, I would deposit and play. Also will there be available poker soon? I think that $0.1 USD is very low. They can atleast have $.3 min per line on slots. Regarding the free spins I never have encountered any problem claiming bonus from them whenever I am entitled to do so. $0.1 per line is not too low, there are some slots with 25-50 lines or more. 0.1*50 = $5 already, not all players are able to afford this min bet. I would even like to see if all slots using the denomination on microgaming provider which is $0.01/line. Talking about minimum, I think the lower the better. At least it will give chance to all players to play the games. If the minimum bet is too high then it will not attract new players with low bankroll.
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michkima
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December 07, 2017, 08:49:03 AM |
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Here I will announce some updates we initiated after requests of our community here and in social media:
Minimal deposit requirement for bonus has been lowered down to 0.002 BTC
Minimal withdrawal has been reduced to 0.002 BTC as well
I think you guys got the point about lowering coin denomination, let's see how this can develop.
Really good news for everybody! This will allow more people to play and be able to withdraw their money. Since a 10mBTC minimum to withdraw nowadays is worth about $140 unlike if its just 2mbtc or just about $28. Well, still not as small as before, but its a start. Since the growth of BTC has really affect a lot of services for sure including the gambling sector. But, likely this is welcoming news for everybody that plays at fortune jack!
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Hhampuz
Legendary
Offline
Activity: 3038
Merit: 6182
Meh.
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December 07, 2017, 08:59:58 AM |
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Here I will announce some updates we initiated after requests of our community here and in social media:
Minimal deposit requirement for bonus has been lowered down to 0.002 BTC
Minimal withdrawal has been reduced to 0.002 BTC as well
I think you guys got the point about lowering coin denomination, let's see how this can develop.
Awesome David! Around two weeks in to the job and you are already making big moves, I love it and I'm sure the community is super happy about the progress being made . As for the lower coin denominations, it's a great idea although it won't affect me too to much I'm sure there are some people that might have skipped FJ due to having higher bet limits.. So all good .
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oHnK
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December 07, 2017, 11:32:17 AM |
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Here I will announce some updates we initiated after requests of our community here and in social media:
Minimal deposit requirement for bonus has been lowered down to 0.002 BTC
Minimal withdrawal has been reduced to 0.002 BTC as well
I think you guys got the point about lowering coin denomination, let's see how this can develop.
Awesome David! Around two weeks in to the job and you are already making big moves, I love it and I'm sure the community is super happy about the progress being made . As for the lower coin denominations, it's a great idea although it won't affect me too to much I'm sure there are some people that might have skipped FJ due to having higher bet limits.. So all good . No people are skipping FJ because of that and Im sure people know which is the premium casino and which is just "another" casino. FJ has been here for quite some time and even when there are alot of bitcoin gambling casino that goes out of business, they are still standing strong here . It is definitely a solid proof to my statement
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marlboroza
Legendary
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Activity: 1932
Merit: 2272
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December 07, 2017, 01:36:55 PM |
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~snip~ The problem is not with fortunejack but it is with bitcoin price that keep getting higher and higher. We have now hit another all time high and if this continue, even if they lower the minimum bet it will still keep increasing because of the price. For now we can only hope that bitcoin stabilize so fortunejack could make a decision to keep it as it is or to lower it
Not at all. If you look at microgaming, you will see that minimum bet is 0.1$ - 0.25$ no matter what bitcoin price is.
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milewilda
Legendary
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Activity: 3290
Merit: 1156
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December 07, 2017, 02:50:47 PM |
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~snip~ The problem is not with fortunejack but it is with bitcoin price that keep getting higher and higher. We have now hit another all time high and if this continue, even if they lower the minimum bet it will still keep increasing because of the price. For now we can only hope that bitcoin stabilize so fortunejack could make a decision to keep it as it is or to lower it
Not at all. If you look at microgaming, you will see that minimum bet is 0.1$ - 0.25$ no matter what bitcoin price is. Correct, its not really necessary for them to wait since you can anytime make bets which have been marlboroza mentioned above that it has always a conversion based on dollar rate.
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TwitchySeal
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Activity: 2716
Merit: 2092
Join the world-leading crypto sportsbook NOW!
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December 08, 2017, 04:18:45 AM |
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I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake. When i see my btc balance is 0.01btc I immediately contact support this was the conversation. Robert Hello ch6ris. Thank you for contacting FortuneJack's support team. How may I help you? ch6ris Hi im just curious i won on luckyjack and I thought 100mBTC = 0.1BTC not 0.01 not complaining though Robert Dear user, due to increased prices of BTC, Jacks race prizes have been reduced from 100 mBTC to 10 mBTC Announcement will be placed soon ch6ris ohh I was told i won 100mbtc. hmm. when was this change? Robert From begining of december ch6ris it wasen't jacks race it was luckyjack Robert yes sorry, my bad ch6ris where exactly is this announcement placed? Robert I said Announcement will be placed soon ch6ris righto. I'm not too h thanks for your time. Robert has closed the chat Is it unfair wining a 10btc jackpot on a slot game only to be told that an announcement will be placed soon that the jackpot is only 1btc? It's obviously not ok to change the rules without actually changing the rules. Promotions benefit both players and the site that's offering them. Promos like this one encourages more players to visit their site regularly, that's why they offer it. If the site still says 100mbtc giveaway, then the site is still benefiting from the promo. Anyone that wins the 100mbtc drawing should be paid 100mbtc. Period. If they ignore you or continue to refuse to pay you, open scam accusation: https://bitcointalk.org/index.php?board=83.0
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Kayaman85
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December 08, 2017, 04:35:28 AM |
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I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake. When i see my btc balance is 0.01btc I immediately contact support this was the conversation. Robert Hello ch6ris. Thank you for contacting FortuneJack's support team. How may I help you? ch6ris Hi im just curious i won on luckyjack and I thought 100mBTC = 0.1BTC not 0.01 not complaining though Robert Dear user, due to increased prices of BTC, Jacks race prizes have been reduced from 100 mBTC to 10 mBTC Announcement will be placed soon ch6ris ohh I was told i won 100mbtc. hmm. when was this change? Robert From begining of december ch6ris it wasen't jacks race it was luckyjack Robert yes sorry, my bad ch6ris where exactly is this announcement placed? Robert I said Announcement will be placed soon ch6ris righto. I'm not too h thanks for your time. Robert has closed the chat Is it unfair wining a 10btc jackpot on a slot game only to be told that an announcement will be placed soon that the jackpot is only 1btc? It's obviously not ok to change the rules without actually changing the rules. Promotions benefit both players and the site that's offering them. Promos like this one encourages more players to visit their site regularly, that's why they offer it. If the site still says 100mbtc giveaway, then the site is still benefiting from the promo. Anyone that wins the 100mbtc drawing should be paid 100mbtc. Period. If they ignore you or continue to refuse to pay you, open scam accusation: https://bitcointalk.org/index.php?board=83.0I love fortunejack but I am going to have to agree that this is not fair. They should make the announcement before the rules take effect ...
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piloder
Legendary
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Activity: 966
Merit: 1006
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December 08, 2017, 05:33:48 AM |
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I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake.
When i see my btc balance is 0.01btc I immediately contact support this was the conversation.
Yeah they should have updated their luckyjack window + terms before decreasing the winning amount. Although congratulation on your winnings and 0.01 BTC is actually a free money so its great amount considering current bitcoin's price.
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dustboy
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December 08, 2017, 07:44:41 AM |
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Update Live Chat
Carrie Hello ch6ris. Thank you for contacting FortuneJack's support team. How may I help you?
ch6ris I i was wondering if you would help me resolve an issue with my LuckyJack win?
I have already posted about my experience in the bitcointalk forums.
uploadjpg.jpguploadjpg.jpg
Carrie I appreciate the information provided, but to make sure I understand you correctly - could you restate your concern?
ch6ris screenshot clearly shows I have won 100mbtc. But was told Jacks race prizes have been reduced from 100 mBTC to 10 mBTC Announcement will be placed soon
Carrie Yes, Lucky Jack prize has been reduced till 10 mBTC
ch6ris So i only won 0.01 instead of 0.1 (100mbtc) which the game says i won
Carrie But for the moment Lucky Jack prize is reduced till 10 mBTC
ch6ris I would like to sort this out with out making any sort of complaint. I don't want to be rude. but can you see where I am coming from?
The game clearly said congratulations you have won 100mbtc only to be paid 10mbtc
that's a whoping 90% difference.
Carrie I understand, but the prize has been changed till 10 mBTC from 100 mBTC, so each winner is credited with such amount
ch6ris ok thank you I will leave it for now and add this conversation to the public thread. I may make an inquiry with askgamblers regarding my rights. thanks again!
Carrie You are welcome. At the moment what I can see is that there exist some rules that should be followed up.
ch6ris sorry what do you mean by that?
Carrie Rules like - changing prize.
ch6ris So there are game rules regarding prize value change?
Carrie No, this was decision of administration. And the prize has been changed.
ch6ris Thank You kindly! Have a good day.
Carrie5:47 pm Thanks. You too
Thank you for all the replies, I will submit a complaint with askgamblers regarding this situation. I would like to suggest Fortunejack to give the full prize 0.1btc, it is not professional to change the prize without prior notice. It may makes Fortunejack loyal players thinks that there will be another sudden changes on the site without prior notice in the future which is not good for the players. Can the representative tell us when the exact time of the change on this luckyjack promo? Is this is the first winner who make complain?
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FortuneJack (OP)
Legendary
Offline
Activity: 2394
Merit: 1209
www.fortunejack.com
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December 08, 2017, 08:22:35 AM |
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I was lucky enough to win LuckyJack 100mbtc, Very exciting even took a screen shot for keep sake. When i see my btc balance is 0.01btc I immediately contact support this was the conversation. Robert Hello ch6ris. Thank you for contacting FortuneJack's support team. How may I help you? ch6ris Hi im just curious i won on luckyjack and I thought 100mBTC = 0.1BTC not 0.01 not complaining though Robert Dear user, due to increased prices of BTC, Jacks race prizes have been reduced from 100 mBTC to 10 mBTC Announcement will be placed soon ch6ris ohh I was told i won 100mbtc. hmm. when was this change? Robert From begining of december ch6ris it wasen't jacks race it was luckyjack Robert yes sorry, my bad ch6ris where exactly is this announcement placed? Robert I said Announcement will be placed soon ch6ris righto. I'm not too h thanks for your time. Robert has closed the chat Is it unfair wining a 10btc jackpot on a slot game only to be told that an announcement will be placed soon that the jackpot is only 1btc? Hi ch6ris, David here, I was rushed to the office because of this issue and I am here to help in explanations and some solution. Firstly, let me apologies from the name of the company, I totally understand your side and take all responsibility for the miscommunication on FJ. Thing is, that our TaC has been updated recently and we have updated all the info on our website, just for some technical or misunderstanding issue, you still got an old window notifying about the old prize pool, which has no validity anymore. I am really really sorry that this happened and wish you could accept my apology. As my sincere sorry and also friendly gesture, I can personally issue some sort of bonus on your name, if you will allow me to do so. I am entitled to offer you to double your actual win and add 10mBTC to your account and also add 30 Free Spins with the best wish of luck to grab some massive bonus. I have to state again, It's totally our fault this misinformation happened and please accept our sincere apology and gift as well. Thank you, David.
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FortuneJack (OP)
Legendary
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Activity: 2394
Merit: 1209
www.fortunejack.com
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December 08, 2017, 10:10:30 AM Last edit: December 08, 2017, 10:21:21 AM by FortuneJack |
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Thank you for so kind approach chris6, really appreciate your understanding, I will tell support team to deposit spins and funds on your account right now. Please, please let us know if this spins will be a reason for bigger wins, I would really love that fact.
Edit here: when I told support I wanted to deposit spins on your account, they were so happy and also the polite way you communicated with them or here evoked so much respect in the team, they decided to add some free spins over my offer as well. Wish you very best of luck.
Cheers.
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Botude23
Member
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Activity: 252
Merit: 14
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December 08, 2017, 10:12:40 AM |
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The site has a ton of options but not a user friendly interface. They have a huge choice of games although most of them are pretty boring. They run a pretty large and noticeable signature campaign, although I have been burnt on their promotions so I personally think they are a bit shady and use false advertising. I would recommend staying away.
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panjul07
Legendary
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Activity: 3654
Merit: 1369
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December 08, 2017, 04:58:58 PM |
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Thank you for so kind approach chris6, really appreciate your understanding, I will tell support team to deposit spins and funds on your account right now. Please, please let us know if this spins will be a reason for bigger wins, I would really love that fact.
Edit here: when I told support I wanted to deposit spins on your account, they were so happy and also the polite way you communicated with them or here evoked so much respect in the team, they decided to add some free spins over my offer as well. Wish you very best of luck.
Cheers.
I was going to say see where being nice gets you, scratch that. I got burnt, free spins I won 3mbtc (yay) and get this wagering requirements (50x) I am still waiting for my 0.01btc deposit which I'm worried i will be unable to withdraw due to the bonus. I am a fool indeed. Your 0.01 should be withdraw-able, as it should not be a part of your free spins bonus. I think it is better if FJ make a wager free for your free spins as it should be your free gift because of their fault about the luckyjack promo change. Or at least give less rollover special for this case only. Hopefully you can win huge from the 3mbtc and complete the wagering requirement with bigger amount than the old luckyjack prize.
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Razick
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Activity: 1330
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December 09, 2017, 08:50:05 AM |
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Didn't fortunejack used to run a signature campaign here? Whatever happened to that? Were they not getting enough clicks or soemthing? Anyways, if I want to gamble BTC in the future I might give this site a go.
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ACCOUNT RECOVERED 4/27/2020. Account was previously hacked sometime in 2017. Posts between 12/31/2016 and 4/27/2020 are NOT LEGITIMATE.
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marlboroza
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Activity: 1932
Merit: 2272
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December 09, 2017, 01:22:41 PM |
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Didn't fortunejack used to run a signature campaign here? Whatever happened to that? Were they not getting enough clicks or soemthing?
They are running signature campaign Anyways, if I want to gamble BTC in the future I might give this site a go. And not only BTC, FJ is accepting LTC, dash, doge, monero, ether and zcash
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UsernameBitcoin
Sr. Member
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CryptoTalk.Org - Get Paid for every Post!
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December 09, 2017, 03:16:15 PM |
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Didn't fortunejack used to run a signature campaign here? Whatever happened to that? Were they not getting enough clicks or soemthing?
They are running signature campaign Anyways, if I want to gamble BTC in the future I might give this site a go. And not only BTC, FJ is accepting LTC, dash, doge, monero, ether and zcash FortuneJack accepts LTC? Cool! I didn't know all these altcoins were accepted. IT makes it so much easier to deposit with the high fees right now. And it only makes sense froma business perspective.
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lite
Legendary
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Activity: 1400
Merit: 1009
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December 09, 2017, 04:24:40 PM |
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Didn't fortunejack used to run a signature campaign here? Whatever happened to that? Were they not getting enough clicks or soemthing?
They are running signature campaign Anyways, if I want to gamble BTC in the future I might give this site a go. And not only BTC, FJ is accepting LTC, dash, doge, monero, ether and zcash FortuneJack accepts LTC? Cool! I didn't know all these altcoins were accepted. IT makes it so much easier to deposit with the high fees right now. And it only makes sense froma business perspective. Yes, they do accept LTC and other altcoins. afaik they've been accepting LTC(and few other alts) from start.
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Theb
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December 10, 2017, 01:41:16 PM |
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The site has a ton of options but not a user friendly interface. They have a huge choice of games although most of them are pretty boring. They run a pretty large and noticeable signature campaign, although I have been burnt on their promotions so I personally think they are a bit shady and use false advertising. I would recommend staying away.
It is just a matter of time to get used to the user interface of FortuneJack. If you came from another betting site chances are you are not yet comfortable seeing the website and how it goes. For my personal experience it only took me about 3 days of use to know all the websites parts and functions, plus if you are having a hard time understanding the site you have the option to ask for assistance with their live support which you will fins at the bottom right corner of the website.
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milewilda
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Activity: 3290
Merit: 1156
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December 10, 2017, 02:30:29 PM |
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The site has a ton of options but not a user friendly interface. They have a huge choice of games although most of them are pretty boring. They run a pretty large and noticeable signature campaign, although I have been burnt on their promotions so I personally think they are a bit shady and use false advertising. I would recommend staying away.
Dont know what are you trying to prove here which you do recommend on people to stay away on the site.? Promotions have been made are not shady and I would like to ask regarding on false advertising? On what point?. Fortunejack been here for years and its just a matter to peoples preference if they would able to cope up its interface or not but one things for sure. They are legit and not shady.
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