Bitinity
Legendary
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Activity: 3192
Merit: 1315
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April 27, 2019, 08:03:55 PM |
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FortuneJack is having serious problems today with deposits and withdrawals
never experienced this before but its poor fukin service from them
amazed they dont have a backup.
Probably it is related to their Public Holidays. I received a notification email on Thursday, the emails says that they are going to have Public Holiday starting from 26 to 29, and they'll be back on 30. I'm not quite sure if all staffs are having holidays at the moment, but it would be bad if there is no one who is stand by on the site during the Public Holidays.
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cryptobetzone
Newbie
Offline
Activity: 7
Merit: 0
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April 28, 2019, 04:07:02 AM |
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Deposit issue still not sorted.
This is really pathetic by fortunejack.
fortunejack are lying that this is a technical issue, no way does it take all this time to sort a technical issue.
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Juggy777
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April 28, 2019, 05:35:32 AM |
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FortuneJack is having serious problems today with deposits and withdrawals
never experienced this before but its poor fukin service from them
amazed they dont have a backup.
Probably it is related to their Public Holidays. I received a notification email on Thursday, the emails says that they are going to have Public Holiday starting from 26 to 29, and they'll be back on 30. I'm not quite sure if all staffs are having holidays at the moment, but it would be bad if there is no one who is stand by on the site during the Public Holidays. Fortune Jack may be experiencing some kind of technical issues, it’s common for sites like these to experience it once in a while. These issues often happen when they’re trying to upgrade their system, but some bug goes unnoticed which creates this kind of error. @Bitinity thanks for the update I feel they’ll clarify this issue once they’re back in office we should wait to hear from them.
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Bitinity
Legendary
Offline
Activity: 3192
Merit: 1315
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April 28, 2019, 08:57:52 AM |
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Deposit issue still not sorted.
This is really pathetic by fortunejack.
fortunejack are lying that this is a technical issue, no way does it take all this time to sort a technical issue.
The only suggestion that I can give for you is to try to use the live support chat, I'm not sure whether there is active support or not due to the Public Holiday as I mentioned before. The other thing you can do is by contacting Hhampuz, as he is the community manager of Fortunejack who are managing the signature campaign and I'm sure he has a way to make direct communication with the Fortunejack's team.
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BlackMarketKarma
Member
Offline
Activity: 107
Merit: 10
Cyclical economic ebb and flow.
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April 28, 2019, 09:46:04 AM |
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Yeah, I'm going to go ahead and echo what cryptobetzone is stating above...my bch deposit now has 44 confirmations and is not reflected in my balance. I'm being given the run-around by their live support who're claiming that the deposit issue is site-wide and still on-going, which, if true, is pretty alarming considering we're talking about a gambling website - if there was foreknowledge of potential holiday disruption etc as suggested above then this becomes an even poorer display by the "..highest quality crypto gambling experience" website. To add insult to injury, I'm catching pretty dismissive and short attitudes from the support if they're actually present during the chat I initiate, in two separate occasions two different staff have changed their status to away and left in the midst of discussing my ticket. Smh
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Bitinity
Legendary
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Activity: 3192
Merit: 1315
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April 29, 2019, 12:44:17 PM Last edit: April 29, 2019, 01:00:05 PM by Bitinity |
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Any updates for those who have deposit problem? I'm going to play here but I'm a bit worry since there are two users facing deposit problem. Should I wait until the are coming back from the Public Holidays?
Edit: I just made a deposit (doge) and it is credited to my account after 1 confirmation. So I believe the deposit issue is fixed already.
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SlarkBoy
Member
Offline
Activity: 114
Merit: 11
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April 29, 2019, 06:00:30 PM |
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Hey, you have another pending withdrawal that needs to be processed
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BlackMarketKarma
Member
Offline
Activity: 107
Merit: 10
Cyclical economic ebb and flow.
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April 29, 2019, 08:29:34 PM |
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Pmalek
Legendary
Offline
Activity: 2912
Merit: 7514
Playgram - The Telegram Casino
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April 30, 2019, 09:26:31 AM |
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The Champions League 1/2 Finals begin tonight and so does another round of the FJ JackMate.
Tottenham - Ajax Barcelona - Liverpool
Can Ajax cause another surprise tonight? Although based on the way they play I wouldn't call it a surprise anymore. What is your predictions?
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feryjhie
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May 01, 2019, 02:23:41 PM |
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I just received an email about free bet every 5 bets we made but in my email, there is no info about how much the minimum/maximum bet we can made? and when will this promotion end?
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Bitinity
Legendary
Offline
Activity: 3192
Merit: 1315
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May 01, 2019, 04:30:28 PM |
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I just received an email about free bet every 5 bets we made but in my email, there is no info about how much the minimum/maximum bet we can made? and when will this promotion end?
You can find more details about the promo on the site, open this page if you want to know more https://fortunejack.com/5-plus-1 In short, the minimum bet is 1mbtc in order to qualify for the promo. The calculation is also simple, total amount of your 5 bets divided by 5 = your free bet. Promo valid until the end of May.
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Wooh2323
Newbie
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Activity: 5
Merit: 0
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May 06, 2019, 08:46:09 AM |
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Hello Im new on this really Big forum. WoW, im impressed, I have a lot to Learn.
I post here because im being Betting on FJ for some months. I love this casino. Now i won a big amount ( like 6.5 BTC ) And suddenly they stopped paying me for some secutiry check ( its been 36hours since )
I just want to know if i can be relax about im gonna be paid and how much time It takes?
Sorry for my english. I Talk spanish!
See You around!!
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panjul07
Legendary
Offline
Activity: 3626
Merit: 1369
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May 06, 2019, 08:54:40 AM |
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Hello Im new on this really Big forum. WoW, im impressed, I have a lot to Learn.
I post here because im being Betting on FJ for some months. I love this casino. Now i won a big amount ( like 6.5 BTC ) And suddenly they stopped paying me for some secutiry check ( its been 36hours since )
I just want to know if i can be relax about im gonna be paid and how much time It takes?
Sorry for my english. I Talk spanish!
See You around!!
In some previous similar cases (security check of big win), Fortunejack needs longer time to do the check and verification. It might take several days or even weeks to finish the check but I believe if everything is right then you'll get your money eventually. Just have a relax sit and wait for them to do what they need to do, I know that waiting is an annoying thing to do but that's the only thing you can do right now. Grats for your winning though and hopefully you'll receive your money asap.
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Pmalek
Legendary
Offline
Activity: 2912
Merit: 7514
Playgram - The Telegram Casino
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May 06, 2019, 09:03:36 AM |
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@Wooh2323 congratulations on your winnings! Like panjul07 said it is most probably a security check to make sure that there was no foul play used. If everything is legit from your side you have nothing to worry about. They have a discord channel with a support section so if you want you can ask their admins there. https://discordapp.com/invite/xa4scaN ( not my referral link, it is the official link from the site just in case anyone is wondering).
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Wooh2323
Newbie
Offline
Activity: 5
Merit: 0
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May 06, 2019, 09:05:51 AM |
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Thanks panjul for your quick asnwer
I Hope not weeks... theres not much to verify i just played roulette and have luck
I Will keep informing You!
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Alpinat
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May 06, 2019, 04:21:05 PM |
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Thanks panjul for your quick asnwer
I Hope not weeks... theres not much to verify i just played roulette and have luck
I Will keep informing You!
You can just message I guess the support of this gambling site for the faster transaction and also if you have other concern in your account. By the way congratulations in your winning. I hope I can win this week in this gambling website
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Juggy777
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May 06, 2019, 05:51:29 PM |
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Hello Im new on this really Big forum. WoW, im impressed, I have a lot to Learn.
I post here because im being Betting on FJ for some months. I love this casino. Now i won a big amount ( like 6.5 BTC ) And suddenly they stopped paying me for some secutiry check ( its been 36hours since )
I just want to know if i can be relax about im gonna be paid and how much time It takes?
Sorry for my english. I Talk spanish!
See You around!!
@Wooh2323 first of all congratulations on winning that big amount which game did you win it on, if you could share with us your story. As far as your payments are concerned you’ll be paid by them provided you have not tried to cheat them, it’s normal for a casino to verify the winning bets. No one here can guarantee you how long it’ll take for them to clear your payments, but if you have done nothing wrong you’ll be paid by them in coming days just be patient.
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Wooh2323
Newbie
Offline
Activity: 5
Merit: 0
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May 06, 2019, 07:07:32 PM |
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They paid me!! Thanks thanks thanks Fortunejack I Will keep trying to do more lol
My story is simple just betting a lot on roulette And having huge luck.
See you !!
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Wooh2323
Newbie
Offline
Activity: 5
Merit: 0
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May 06, 2019, 11:34:36 PM |
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I am sorry but i have to open this treath again They have to pay me 7.5 BTC now.. secutiry check again...
Is a lot of money im so so grateful to this casino I Hope they pay me 😪😪😪😪 I would be really Happy😊
I Will inform You🤞🤞🤞
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Pmalek
Legendary
Offline
Activity: 2912
Merit: 7514
Playgram - The Telegram Casino
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May 07, 2019, 09:03:35 AM |
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I am sorry but i have to open this treath again They have to pay me 7.5 BTC now.. secutiry check again...
Is a lot of money im so so grateful to this casino I Hope they pay me 😪😪😪😪 I would be really Happy😊
I Will inform You🤞🤞🤞
You won again? 6.5 BTC the first time and now another win of 7.5 BTC?! In your previous post you said that they paid you the 6.5 BTC so it's fair to assume that this is a new win. How lucky can one be
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