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[Trofo]

I bet on Dota2 Execration VS 496 game today and there is technical malfunction in the side of Execration which results to early surrender from there side. Is the game is still on? Because I don't see anymore the game in the sportsbook so I wonder if the game will be void or will continue. I hope for your response this time. I chat already the live support but still no answer to my question.

Thank you.

The game continued and 496 won second map as well. I had a bet on them so watched it live. I don't know how FJ will value the game but my local bookie paid out the bets for ML and voided only the bets on 1.map. Sounds like a fair combination to me.

[BitSat19]

I bet on Dota2 Execration VS 496 game today and there is technical malfunction in the side of Execration which results to early surrender from there side. Is the game is still on? Because I don't see anymore the game in the sportsbook so I wonder if the game will be void or will continue. I hope for your response this time. I chat already the live support but still no answer to my question.

Thank you.

Best option for you is go to site and talk to support as they are available 24 hours for all issues hopefully you will have your reply within few minutes because most of time every site works differently so chat with any agent for your best reply.

[Coin_trader]

I bet on Dota2 Execration VS 496 game today and there is technical malfunction in the side of Execration which results to early surrender from there side. Is the game is still on? Because I don't see anymore the game in the sportsbook so I wonder if the game will be void or will continue. I hope for your response this time. I chat already the live support but still no answer to my question.

Thank you.

The game continued and 496 won second map as well. I had a bet on them so watched it live. I don't know how FJ will value the game but my local bookie paid out the bets for ML and voided only the bets on 1.map. Sounds like a fair combination to me.

Support already response to my question. They didn't void the game which result to my loss. Damn dota2 sports betting, they should void it because its not fair to continue it while the game is even by the time Execration got disconnected. Good thing was I bet only sufficient amount that I can afford to lose. But I really think Fortunejack should void that match because it's really very unfair. Imagine spectre with highest gold rank in the match got surrender. 

I wonder what other casino do on that same match result. 

[Trofo]

Support already response to my question. They didn't void the game which result to my loss. Damn dota2 sports betting, they should void it because its not fair to continue it while the game is even by the time Execration got disconnected. Good thing was I bet only sufficient amount that I can afford to lose. But I really think Fortunejack should void that match because it's really very unfair. Imagine spectre with highest gold rank in the match got surrender. 

I wonder what other casino do on that same match result. 

I think that is kind of industry standard for eSports. Most sites I use void the map which was affected by disconnect and pay out ML like nothing happened. That is why always read T&C before betting.

This is even bigger problem for tennis, there are sites that will void the game if one players gets injured while others proceed with winner like nothing happened. For some it is voided if one set is played for other if one game is played etc..

[tokeweed]

I bet on Dota2 Execration VS 496 game today and there is technical malfunction in the side of Execration which results to early surrender from there side. Is the game is still on? Because I don't see anymore the game in the sportsbook so I wonder if the game will be void or will continue. I hope for your response this time. I chat already the live support but still no answer to my question.

Thank you.

The game continued and 496 won second map as well. I had a bet on them so watched it live. I don't know how FJ will value the game but my local bookie paid out the bets for ML and voided only the bets on 1.map. Sounds like a fair combination to me.

Support already response to my question. They didn't void the game which result to my loss. Damn dota2 sports betting, they should void it because its not fair to continue it while the game is even by the time Execration got disconnected. Good thing was I bet only sufficient amount that I can afford to lose. But I really think Fortunejack should void that match because it's really very unfair. Imagine spectre with highest gold rank in the match got surrender. 

I wonder what other casino do on that same match result. 

I think it should be null and void too.  Try talking to support again and this time ask for the supervisor and ask what he thinks.  The bookie should make the rules clear on these things.

Anyway I dropped my .03 BTC Majestic free bet on Akhmedov ML to win vs Weidman.  

[FortuneJack]

CHAMPIONS LEAGUE IS BACK





 - Kick-offs start at 21:00 CET -
 - remaining second legs are at home stadiums -
 - Quarter-finals are officially played in Lisbon -


UEFA Champions League Playoffs are back tomorrow on this Friday.
Due to the COVID 19 pandemic, UCL Playoffs was put on hold in early March.
However, football authorities did manage to arrange the events and continue the tournament.




That's pretty much it... Go and secure some bets... Time to win some $$$...

[$crypto$]

CHAMPIONS LEAGUE IS BACK

Wow , this is what we have been waiting for after a delay of several months. I am here always waiting and this is seeing the champions league matches starting again, and tomorrow is the time we are waiting for.

Just put what I have put in my fortunejack wallet as this is one of the matches I want to bet on, let's start betting on prestigious matches and stay safe and healthy.

[tomahawk9]

Support already response to my question. They didn't void the game which result to my loss. Damn dota2 sports betting, they should void it because its not fair to continue it while the game is even by the time Execration got disconnected.

Why? Did you bet on maps? if you did then you should talk to support again, but if you didn't, why should your bet get voided?

I'm not 100% sure what happened in that match but from what you're saying, a player got disconnected during game 1. The Dota 2 rules in the competitive scene say that if a player disconnects and does not return to the game within 10 minutes (maximum time a team can pause the game in case of an issue), the affected team has two options: 1) to forfeit, 2) keep playing 4v5. If XctN went for one of those two options, meaning that no admin had to step in to decide the outcome of the game, the game 1 winners are 496, fair and square, the match continues and your bet does not get cancelled (again, if you didn't bet on maps)

[ralle14]

I wonder what other casino do on that same match result. 

In another esports betting site everything was settled as usual like the disconnect never happened at all.




Based on fortunejack's rules on esports matches your bet could only get voided if the match was re-played but this isn't possible as tomahawk mentioned about the tournament rules.

[slaman29]

Hey FJ, want to give us some last minute promotions for Europe and/or Champions Leagues to try and attract all of our betting? Nothing too fancy necessary.

Or are you guys all preparing something big for next season? That would be even better I think

[justdimin]

Support already response to my question. They didn't void the game which result to my loss. Damn dota2 sports betting, they should void it because its not fair to continue it while the game is even by the time Execration got disconnected.

Why? Did you bet on maps? if you did then you should talk to support again, but if you didn't, why should your bet get voided?

I'm not 100% sure what happened in that match but from what you're saying, a player got disconnected during game 1. The Dota 2 rules in the competitive scene say that if a player disconnects and does not return to the game within 10 minutes (maximum time a team can pause the game in case of an issue), the affected team has two options: 1) to forfeit, 2) keep playing 4v5. If XctN went for one of those two options, meaning that no admin had to step in to decide the outcome of the game, the game 1 winners are 496, fair and square, the match continues and your bet does not get cancelled (again, if you didn't bet on maps)

Well, voiding would work if the game was totally gone, but they continued the game so why should it be voided? There was disconnect and I agree with it if there was no more game and it didn't continue and so forth, but the game kept going, so by the official results it should be counted like any other game even if there was problems.

It doesn't seem like it is unfair to let the results come in, looking at other places at least 2 other places didn't void and gave the game results as well, which all seems like parallel to what happened here, which tells me that as long as game continues, it doesn't matter if there is disconnect, all the sportsbooks care about is the result and if result is not "cancelled", that means bet will not be voided, it could be automatic win and it would still be a result.

[BitSat19]

Hey FJ, want to give us some last minute promotions for Europe and/or Champions Leagues to try and attract all of our betting? Nothing too fancy necessary.

Or are you guys all preparing something big for next season? That would be even better I think

After reducing matches in Champions League look like now they have no promotion for us now we have to wait for next season if they able to give some more attractive and good promotions like previous because they was doing really good job in many promotions.

[cabalism13]

Has anyone here still using the old site? I do have issues on logging in, it keeps on logging out whenever I stay for about 5-15min then it would require me again to loggeed back in.
Can't use the new site due to some bugs are still intacg and I find the old site more friendly...
Has anyone of ou experiencing it too from the old site?

[BitSat19]

Has anyone here still using the old site? I do have issues on logging in, it keeps on logging out whenever I stay for about 5-15min then it would require me again to loggeed back in.
Can't use the new site due to some bugs are still intacg and I find the old site more friendly...
Has anyone of ou experiencing it too from the old site?

I never use new site because I am also have some issues but with old one I never have any problem its working ok for me from my early days you try to contact with support hopefully they will guide you for fixing this problem.

[cabalism13]

Has anyone here still using the old site? I do have issues on logging in, it keeps on logging out whenever I stay for about 5-15min then it would require me again to loggeed back in.
Can't use the new site due to some bugs are still intacg and I find the old site more friendly...
Has anyone of ou experiencing it too from the old site?

I never use new site because I am also have some issues but with old one I never have any problem its working ok for me from my early days you try to contact with support hopefully they will guide you for fixing this problem.

from your early days? well I do have the same cocern too, I just happened to experience it yesterday and after I told it to their support they had just suggested to use the new site instead. So I think there's no helping on it just to try to log in over and over again.

[BitSat19]

Has anyone here still using the old site? I do have issues on logging in, it keeps on logging out whenever I stay for about 5-15min then it would require me again to loggeed back in.
Can't use the new site due to some bugs are still intacg and I find the old site more friendly...
Has anyone of ou experiencing it too from the old site?

I never use new site because I am also have some issues but with old one I never have any problem its working ok for me from my early days you try to contact with support hopefully they will guide you for fixing this problem.

from your early days? well I do have the same cocern too, I just happened to experience it yesterday and after I told it to their support they had just suggested to use the new site instead. So I think there's no helping on it just to try to log in over and over again.

From my early days mean on this forum and on this site as I am using these both platforms for some long time if support is not helping then surely you have only one solution and its login again and again because I have no issue so I cannot help you in this case or not able to give any suggestion.

[cabalism13]

Has anyone here still using the old site? I do have issues on logging in, it keeps on logging out whenever I stay for about 5-15min then it would require me again to loggeed back in.
Can't use the new site due to some bugs are still intacg and I find the old site more friendly...
Has anyone of ou experiencing it too from the old site?

I never use new site because I am also have some issues but with old one I never have any problem its working ok for me from my early days you try to contact with support hopefully they will guide you for fixing this problem.

from your early days? well I do have the same cocern too, I just happened to experience it yesterday and after I told it to their support they had just suggested to use the new site instead. So I think there's no helping on it just to try to log in over and over again.

From my early days mean on this forum and on this site as I am using these both platforms for some long time if support is not helping then surely you have only one solution and its login again and again because I have no issue so I cannot help you in this case or not able to give any suggestion.

Yeah, Intried following their instructions though and it seems to work but the bugs are different issues to take in.First I thought it was the internet connection for I'm using my Mobile Data but after having a straight connection to WIFI it's sill the same. Maybe I'll just check on it by tomorrow, might be something on my Account if it's realy ok in your stead.
I do hope they fix already the bugs so everybody can use it with ease.

[$crypto$]

Yeah, Intried following their instructions though and it seems to work but the bugs are different issues to take in.First I thought it was the internet connection for I'm using my Mobile Data but after having a straight connection to WIFI it's sill the same. Maybe I'll just check on it by tomorrow, might be something on my Account if it's realy ok in your stead.
I do hope they fix already the bugs so everybody can use it with ease.

In fact I prefer the old website because in my opinion it is light and not slow like the new website but I don't know if I think maybe it is more comfortable with the old site.
A little problem with the new site even though it is connected to WIFI, it remains on my computer a little slow and sometimes logs out by itself when it is only a few minutes away but for me this is not a problem, the most important thing is that the old site is still used for the convenience of its users including me .
When viewed from the bugs I really don't understand and maybe wait for everything to stabilize.

[TheUltraElite]

In fact I prefer the old website because in my opinion it is light and not slow like the new website but I don't know if I think maybe it is more comfortable with the old site.

Give it some time. Changes to things that we are used to move us from out comfort zones and initially become difficult to take it but it grows on you with time. I have seen FJ since the days when the even older site was functional in pre-2016 era. The one after that was even better and the new one is another step.

A little problem with the new site even though it is connected to WIFI, it remains on my computer a little slow and sometimes logs out by itself when it is only a few minutes away but for me this is not a problem, the most important thing is that the old site is still used for the convenience of its users including me .

This happens with every user on the older site as well. Some specific time of inactivity automatically logs out the user. I am not very welll versed with it if it just happens with specific browsers on Private Browsing or to every browser.

[slaman29]

After reducing matches in Champions League look like now they have no promotion for us now we have to wait for next season if they able to give some more attractive and good promotions like previous because they was doing really good job in many promotions.

A bit hard to understand you mate but yeah, FJ's promos in football and sports really made them quite visible, hope that means they attracted a lot of players too!

About all the discussions of old and new, personally, I like the new one better because why? It seems to force me out less than the old one. You guys still get kicked out every few minutes like me?