Josepht
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January 02, 2015, 01:01:50 PM |
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Still no payout after 48 hours. This is not acceptable. BTC casino, please push my withdrawal through. It should be instant, not like it is now. Edit: it is stated in your terms and conditions: 8.9.2. You agree with our withdrawals schedule. Withdrawal requests are processed during 24 hours after payoff submission
So you are violating your own terms and conditions? Try to speed it up by contacting thei live support,it is only way. They do not answer on email. I can't find live support on their site. Where is it?
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joksim299
Legendary
Offline
Activity: 2198
Merit: 1014
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January 02, 2015, 03:38:14 PM |
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Still no payout after 48 hours. This is not acceptable. BTC casino, please push my withdrawal through. It should be instant, not like it is now. Edit: it is stated in your terms and conditions: 8.9.2. You agree with our withdrawals schedule. Withdrawal requests are processed during 24 hours after payoff submission
So you are violating your own terms and conditions? Try to speed it up by contacting thei live support,it is only way. They do not answer on email. I can't find live support on their site. Where is it?
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PryptoMontreal
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January 06, 2015, 04:00:46 PM |
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When/where are the lottery results posted? I can't seem to find the lottery that ended Sunday.
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Dalyb
Newbie
Offline
Activity: 56
Merit: 0
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January 06, 2015, 05:17:48 PM |
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The lottery is in BTC or in mBTC ?
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Jaaawsh
Sr. Member
Offline
Activity: 462
Merit: 250
Check out Fastslots.co !!!!
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January 06, 2015, 05:25:51 PM |
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When/where are the lottery results posted? I can't seem to find the lottery that ended Sunday.
They don't post the results of the regular weekly lottery, I wish they would. At the moment we just take their word for it. I mean I believe that they do it, I've been paid more than 1.5 btc from here, so I know they're not a scam. But it would just be nice to be able to see the results.
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PryptoMontreal
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January 06, 2015, 05:28:43 PM |
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When/where are the lottery results posted? I can't seem to find the lottery that ended Sunday.
They don't post the results of the regular weekly lottery, I wish they would. At the moment we just take their word for it. I mean I believe that they do it, I've been paid more than 1.5 btc from here, so I know they're not a scam. But it would just be nice to be able to see the results. I understand, when are the winning accounts granted their CP then? Does it happen the day it ends or? I had quite a few tickets for last week draw, so I'm wondering if I should expect an email or see my account CP updated
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BTC Casino (OP)
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January 12, 2015, 11:47:33 AM |
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I played poker with mini bonus and reloaded game and I have to collect mini bonus again,if I win free games and reload page what will happen? It's bad when you can't play BlackJack , Baccart in Casino!
Thank you for your feedback. We'll transfer this information to our technical department. Have you cleaned cache of your browser? In case of the same situation please, make a screenshot and contact our online support. They will check it and in the error has really occured, you will get compensation.
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BTC Casino (OP)
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January 12, 2015, 11:52:14 AM |
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@the_reprobate I doubled my lottery win and received withdrawals same day.
Thanks. I can't figure out what is up. I haven't played with my lottery winnings at all but they also didn't come as comp points. Hopefully I'll hear from them on here because I can't open a new ticket on the site. It says, "something is missing" Hello! Sorry for waiting. Hope your problem was already solved. Probably your requests were declined because you haven't wagered your winnings. The wager was only x3, so it doesn't take a long time to rollover them. Please, specify your e-mail and we'll be able to provide you with full information.
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the_reprobate
Sr. Member
Offline
Activity: 320
Merit: 250
★YoBit.Net★ 100+ Coins Exchange & Dice
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January 12, 2015, 12:53:42 PM |
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@the_reprobate I doubled my lottery win and received withdrawals same day.
Thanks. I can't figure out what is up. I haven't played with my lottery winnings at all but they also didn't come as comp points. Hopefully I'll hear from them on here because I can't open a new ticket on the site. It says, "something is missing" Hello! Sorry for waiting. Hope your problem was already solved. Probably your requests were declined because you haven't wagered your winnings. The wager was only x3, so it doesn't take a long time to rollover them. Please, specify your e-mail and we'll be able to provide you with full information. I'll pm you. I've tried to withdraw so many times and it never ever happens. I'll let it sit for a day and then get tired of waiting and spend it. Your site says instant cashout at the bottom.
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BTC Casino (OP)
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January 12, 2015, 12:56:03 PM |
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i lost all my bonus balance and hard to play without lost my money
Casino games are games of luck first of all. It's all about random. Sometimes we fail, sometimes we win. Maybe, next time you'll be lucky and the odds will be on your side!
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hasiramasenju
Legendary
Offline
Activity: 980
Merit: 1000
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January 12, 2015, 01:01:24 PM |
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BTC Casino (OP)
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January 12, 2015, 01:08:55 PM |
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I must wager your bonus 10x for withdraw, but i can't wager it on roulette, right?
For lottery winnigs wager is only x3. For no-deposit bonuses the wager is x10. So yes, it's absolutely correct Sure, you can play roulette, but the wager should be cleared on slots.
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BTC Casino (OP)
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January 12, 2015, 01:20:25 PM |
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Still no payout after 48 hours. This is not acceptable. BTC casino, please push my withdrawal through. It should be instant, not like it is now. Edit: it is stated in your terms and conditions: 8.9.2. You agree with our withdrawals schedule. Withdrawal requests are processed during 24 hours after payoff submission
So you are violating your own terms and conditions? Try to speed it up by contacting thei live support,it is only way. They do not answer on email. I can't find live support on their site. Where is it? We're sorry for delay with your payout, but it has happened because of the New Year Eve Have you found our live support? It's on the main page on the right side They work 24/7, so you can contact them any time. An sure, we answer on e-mail
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BTC Casino (OP)
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January 12, 2015, 01:28:12 PM |
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lol, i maked 145mBTC from your 10mBTC bonus, but then i lose it all at Ultra Hot Deluxe Try to change slots more often and you gonna definitely find your lucky one!
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BTC Casino (OP)
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January 12, 2015, 01:33:34 PM |
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When/where are the lottery results posted? I can't seem to find the lottery that ended Sunday.
They don't post the results of the regular weekly lottery, I wish they would. At the moment we just take their word for it. I mean I believe that they do it, I've been paid more than 1.5 btc from here, so I know they're not a scam. But it would just be nice to be able to see the results. We didn't post them, but now bacause of requests of our players we gonna do that Today we'll post them for the first time. So thank you for your feedback, it helps us to improve our services
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BTC Casino (OP)
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January 12, 2015, 01:34:23 PM |
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The lottery is in BTC or in mBTC ?
The lottery is in mBtc
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BTC Casino (OP)
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January 12, 2015, 01:37:05 PM |
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We'll have a lot of new special promos, so we at BTCcasino team wish you luck!
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Jaaawsh
Sr. Member
Offline
Activity: 462
Merit: 250
Check out Fastslots.co !!!!
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January 12, 2015, 01:38:16 PM |
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When/where are the lottery results posted? I can't seem to find the lottery that ended Sunday.
They don't post the results of the regular weekly lottery, I wish they would. At the moment we just take their word for it. I mean I believe that they do it, I've been paid more than 1.5 btc from here, so I know they're not a scam. But it would just be nice to be able to see the results. We didn't post them, but now bacause of requests of our players we gonna do that Today we'll post them for the first time. So thank you for your feedback, it helps us to improve our services That's great news! I'm glad that we'll be able to see the results from now on.
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BTC Casino (OP)
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January 12, 2015, 01:47:23 PM |
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When/where are the lottery results posted? I can't seem to find the lottery that ended Sunday.
They don't post the results of the regular weekly lottery, I wish they would. At the moment we just take their word for it. I mean I believe that they do it, I've been paid more than 1.5 btc from here, so I know they're not a scam. But it would just be nice to be able to see the results. We didn't post them, but now bacause of requests of our players we gonna do that Today we'll post them for the first time. So thank you for your feedback, it helps us to improve our services That's great news! I'm glad that we'll be able to see the results from now on. When we say that your support and feedback help us to become better it's not just empty words. We're still on our start-up way, so we take into consideration all your comments.
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