Unofficial Spondoolies SP20 thread

[Duce]

I too am going to "manage for power" my single SP20. I am at about 540W (measured), that yields about 1080-1095GH. I expect to reduce that down further to less than 500W here in the next 2-3 weeks. I think I may be able to go as low as 450W and still keep it reliable and steady. Right now it's in the lowest level of my house (i.e. the basement), and the noise is completely unobtrusive now (fan at 30).

This is a new experiment for me as I didn't have this much hashrate, or power draw, last summer.

I'll be waiting for that fabled 21e6 "power meter" that produces 200GH at 10W..... 

I run mine right where you are at but I run the fan in Auto. This has the fan speed at 6 after the initial run up of about 5 min. My ambient temp is ~75-80F in the space these are located and they run below 60C recorded from the exhaust temp. I can't remember the chip temps right now but can provide later if you would like to know.

[1715002786]

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[Biodom]

I too am going to "manage for power" my single SP20. I am at about 540W (measured), that yields about 1080-1095GH. I expect to reduce that down further to less than 500W here in the next 2-3 weeks. I think I may be able to go as low as 450W and still keep it reliable and steady. Right now it's in the lowest level of my house (i.e. the basement), and the noise is completely unobtrusive now (fan at 30).

This is a new experiment for me as I didn't have this much hashrate, or power draw, last summer.

I'll be waiting for that fabled 21e6 "power meter" that produces 200GH at 10W..... 

I run mine right where you are at but I run the fan in Auto. This has the fan speed at 6 after the initial run up of about 5 min. My ambient temp is ~75-80F in the space these are located and they run below 60C recorded from the exhaust temp. I can't remember the chip temps right now but can provide later if you would like to know.

somehow my sp20 works better just at fan 10 instead of auto. on auto it keeps fluctuating in fan speed, hence difference in noise, which could be irritating. when you set at low fixed, like 10, noise is steady and your brain basically subtracts it after a while and it feels like no noise at all.

[cyc1990]

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

[notlist3d]

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

I had to look up to check no green light is "SP20 Jackson is not working or is not connected to a pool".   What PSU are you using with it?   Are you running high or underclocked? Also have you tried multiple pools?   

The anwser to those will hopefully help narrow down what problem is.

[cyc1990]

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

I had to look up to check no green light is "SP20 Jackson is not working or is not connected to a pool".   What PSU are you using with it?   Are you running high or underclocked? Also have you tried multiple pools?   

The anwser to those will hopefully help narrow down what problem is.

i think is not working ....cant connect to miner status(ip)..
dell power edge 750 watt x 2
all is default...
i hv put 3 pool..
this sp20 i use around 5 month...

[notlist3d]

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

I had to look up to check no green light is "SP20 Jackson is not working or is not connected to a pool".   What PSU are you using with it?   Are you running high or underclocked? Also have you tried multiple pools?   

The anwser to those will hopefully help narrow down what problem is.

i think is not working ....cant connect to miner status(ip)..
dell power edge 750 watt x 2
all is default...
i hv put 3 pool..
this sp20 i use around 5 month...

It might work but the using of two different PSU's is not really recommended.  Did it just stop working?  Was there any changes?

[edonkey]

It might work but the using of two different PSU's is not really recommended.  Did it just stop working?  Was there any changes?

Really? This is from the SP20 site under PSU recommendations:

The SP20 were tested in our lab using Seasonic SS-650KM and Corsair CX750M. Each unit using 2 PSU.

I've been successfully using a pair of CX750M's on a single SP20E for around 185 days with no problems.

Maybe I'm missing something here?

[philipma1957]

NOTE I AM DELETING ALL OF MIASMA POSTS DUE TO HIS SIGNATURE

It links to a website
that does not show a Federal Trade Commission claim:

 

Join the Federal Trade Commission claim against SpondooliesTech:

https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Instead it is a blank form I feel he is trying to trick people into filing a claim

I see no evidence of a claim.

[philipma1957]

We take pride of the quality of our units and service yet even our units have their limit, just like any other electronic device.
Our customer service has RMA several units as I'm sure the forum members can verify, however we cannot cover damages that are caused by improper maintenance.
Our team will continue to work with you as best they can to help you out and will be happy to continue doing so in the future.
Regards, Gadi

Wow!!! What an unbelievable claim. I bought 15 SP20Es and I've been trying for over 2 months to get tech support. All I ever get is the run around from Barbara. I have no reason to believe that tech support even exists at Spondoolies-Tech. I wrote detailed emails explaining what I tried. Barbara keeps telling me I have to open a port and let you Skype me because I have 2 DOA SP20Es that have never booted into the user interface. Just what will letting you snoop around my PC tell you about a network device that cannot be recognized by my network

When the 15 SP20Es arrived 6 of them would not hash. I found a cryptic FAQ called "MY UNIT IS NOT RESPONDING AFTER A FIRMWARE UPGRADE. HOW DO I RECOVER IT?" Even though these 6 SP20Es had never booted into their user interface and were not recognized by my network I gave it a try any way. I had to go to 3 shops to find this microSDcard with reader in the photography section and bought it for $19. I installed the image and managed to get 4 of the SP20Es running, although not fully. E.g., some are missing a board "or something" as the ASIC Stats report says:

Code:

2.6.14
Uptime:73146 | FPGA ver:100 | BIST in 19
-----BOARD-0-----
PSU[UNKNOWN]: 0->(247w/247w)[247 247 247] (->247w[247 247 247]) (lim=270) 0c 389GH cooling:0/0xe0
-----BOARD-1-----
PSU[UNKNOWN]: 0->(5w/5w)[5 5 5] (->5w[5 5 5]) (lim=270) 0c 0GH cooling:0/0xe0
-----BOARD-2-----
PSU[UNKNOWN]: 0->(261w/261w)[261 261 261] (->261w[261 261 261]) (lim=270) 0c 401GH cooling:0/0xe0
-----BOARD-3-----
PSU[UNKNOWN]: 0->(195w/195w)[195 195 195] (->195w[195 195 195]) (lim=270) 0c 351GH cooling:0/0xe0
LOOP[0] ON TO:0 (w:6544)
 0: DC2DC/1/:[vlt1:712 vlt2:719(DCl:794 Tl:794 Ul:719) 99W 139A  64c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3263 (E:193) F:0 L:0]
 1: DC2DC/1/:[vlt1:716 vlt2:719(DCl:794 Tl:794 Ul:719) 100W 139A  74c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3281 (E:193) F:0 L:0]
LOOP[1] OFF TO:0 (test serial failed or something)
2: disabled (serial problem)
3: disabled (serial problem)
LOOP[2] ON TO:0 (w:6733)
 4: DC2DC/1/:[vlt1:710 vlt2:719(DCl:794 Tl:794 Ul:719) 106W 148A  71c] ASIC:[115c (125c) 1040hz(BL:1040) 3325 (E:193) F:0 L:0]
 5: DC2DC/1/:[vlt1:714 vlt2:719(DCl:794 Tl:794 Ul:719) 104W 146A  89c] ASIC:[120c (125c) 1040hz(BL:1040) 3408 (E:193) F:0 L:0]
LOOP[3] ON TO:0 (w:5733)
 6: DC2DC/1/:[vlt1:667 vlt2:674(DCl:794 Tl:674 Ul:719) 86W 128A  84c] ASIC:[120c (125c) 960hz(BL: 960) 3018 (E:193) F:0 L:0]
 7: DC2DC/1/:[vlt1:640 vlt2:642(DCl:794 Tl:642 Ul:719) 69W 109A  82c] ASIC:[120c (125c) 860hz(BL: 860) 2715 (E:193) F:1 L:0]

[H:HW:1142Gh (500),DC-W:568,L:0,A:6,MMtmp:0 TMP:(31/31)=>=>=>(41/41 , 68/68)]
Pushed 10 jobs , in HW queue 4 jobs (sw:1, hw:1)!
min:1 wins:19010[this/last min:14/10] bist-fail:256, hw-err:0
leading-zeroes:42 idle promils[s/m]:0/0, rate:699gh/s asic-count:204 (wins:6+8)
wall watts:777
Fan:90, conseq:200
AC2DC BAD: 0 0
R/NR: 1098/0
RTF asics: 0
FET: 0:5 1:5
 2 restarted      0 reset          0 reset2         0 fake_wins
 0 stuck_bist     0 low_power      0 stuck_pll      0 runtime_dsble
 0 purge_queue    0 read_timeouts  0 dc2dc_i2c       0 read_tmout2    0 read_crptn
 0 purge_queue3   0 bad_idle
 0 err_murata
Adapter queues: rsp=1, req=24

After paying for my order I received this email:

Code:

After a successful burn-in test, we are happy to announce that your units were shipped and are now on their way to you.
The units were shipped with Fedex. Please see attached shipping documents.
A lot of work was put into designing, building, and shipping these units. We believe you will enjoy them very much.
If you have any questions feel free to contact us at info@spondoolies-tech.com. 
Best Regards,
Katya Penkar
Sales Operations Manager
Spondoolies-Tech LTD.
Tel.: +972(8)8606636
Fax : +972 (8)8643050
Mobile: +972(54)4882443

So if this email was true and the 15 SP20Es worked when Spondoolies-Tech shipped them then they are so fragile they degrade and die in transit.
Please explain why SP refuses to RMA or refund (1J3p2htyCPucmJ1pNaCamsmKdZBbLwhBy5) my two (2) DOA SP20Es and what to do about the SP20Es with the dead board "or something". Not to mention the 2.5 months of lost production from 2 SP20Es plus a few partially functioning SP20Es.
Order: SO1500241,  Your Order: 4364, Customer Number: 101113

Gadi, Why don't you or someone at SP answer me
I have not received one answer to any of my questions or my numerous emails to your company. I provided the PO numbers so you know I'm the one that bought 15 SP20Es directly from SP and have been contacting you for months. It appears you've gone out of business.

  ALL OF THESE POST ARE TO BE DELETED I DID THIS DUE TO THE SIGNATURE.

 

[Miasma]

NOTE I AM DELETING ALL OF MIASMA POSTS DUE TO HIS SIGNATURE

It links to a website
that does not show a Federal Trade Commission claim:

 

Join the Federal Trade Commission claim against SpondooliesTech:

https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Instead it is a blank form I feel he is trying to trick people into filing a claim

I see no evidence of a claim.

Each claimant has to file their own claim. Judging from my horrible experience with SpondooliesTech I'm sure there are plenty of people that have been ripped off by them. SpondooliesTech does NOT honor their warranty and ships DOA SP20s.

[DevonMiner]

I'm sure there are plenty of people that have been ripped off by them. SpondooliesTech does NOT honor their warranty and ships DOA SP20s.

I've not seen any rip-off claims against Spondoolies ... they proved themselves as one of the good guys ... coming from nowhere to a 'standard'. Sure gave me and many, many others a great and responsive service ... shame we probably won't see any more home miners produced by them.

[alh]

Any chance that Miasma is an account that was sold? I've never understood the motivation for selling you account, which I vies as your "Bitcoin identity".

[hedgy73]

Any chance that Miasma is an account that was sold? I've never understood the motivation for selling you account, which I vies as your "Bitcoin identity".

Unfortunately there are plenty of account whores out there that simply build accounts to sell on. I also think its very sad but it seems to be a career choice for some .

[philipma1957]

I do not delete much .  I can establish one true thing there seems to have been bad gear sold to Miasma.

Most of the other statements I can't get proof So I deleted most of his posts.

It does appear he got a doa sp20 maybe 2 out of the 15 he purchased.  A  lot of the rest of the problems  he has had seems to be his fault. (not sure)   I rather he stick to the other spondoolies threads. not mine.  he caused notlist3d and I am pretty sure he got the wrong person in that case.

I rather he settle his issues on another thread.

Now if he files a claim and shows proof that he filed the claim with the FTC instead of a signature that is not verifiable I would keep his posts.

RIGHT NOT I CAN  NOT VERIFY HIS  CLAIMS IN 2 OF  3 CASES.

AND THE ONE THAT MAY BE TRUE I KIND OF CAN VERIFY IT.

This is why I delete his posts.

[jonnybravo0311]

What I find truly amazing is that on the SP-Tech thread they've written to miasma plenty of times trying to work with him.

Here's the quote from just 2 days ago:

Post the completion of our merge, we do intend to deploy our 3rd gen and later gens tech at BTCS facility in NC and evaluate expansion to other lower cost electricity facilities as well.
Regarding hardware sales (miners, ASICs) and JV type deals (rev-share) it will be dependent on market conditions and will be on a selective basis.

Guy

Guy, Why don't you honor your warranty when you ship Dead On Arrival SP20E's

I've been contacting SpondooliesTech since January regarding order 4364 and all I get is the run around. Of the 15 SP20E's almost half would not hash when I received them. I had to reimage the firmware and still two remained DOA. Why did you send me an email saying that after a successful burn-in test we're shipping your 15 SP20E's
Is the SP20E so fragile it breaks in shipping

Hi Miasma,

In response to your previous post, I have written the following response:

Hi Miasma,

Our team has contacted you multiple times and requested to have a session to verify the status of the machines and attempt to debug the situation. These sessions have a very high success rate yet you have repeatedly refused to help us assist you. Even then, you have been offered to RMA the machines but have chosen to ignored our communication attempts.

We certainly honor the warranty and would like to help, but we cannot do that without your cooperation.

I again ask that you reply to the latest communication and proceed with the RMA process.

For clarification, only communication with support@spondoolies-tech.com is documented and officially responded to. We do our best to answer questions asked on the forum but can only guarantee response to contacts to our official support email.

If the issue is not resolved to your satisfaction after you respond to our communication, I will gladly take ownership of your ticket to see that the issue is resolved.
We appreciate your support and cooperation,

Gadi

You have refused to work with our support team and did not respond to any of our support or RMA suggestions.

Without your cooperation and without sending us the units back, there's nothing that we can do.

We urge you once more to work with us to resolve the issue,

Gadi

It's not like they aren't trying to help the guy...

[Miasma]

I'm sure there are plenty of people that have been ripped off by them. SpondooliesTech does NOT honor their warranty and ships DOA SP20s.

I've not seen any rip-off claims against Spondoolies ... they proved themselves as one of the good guys ... coming from nowhere to a 'standard'. Sure gave me and many, many others a great and responsive service ... shame we probably won't see any more home miners produced by them.

They delivered DOA SP20s and refuse to RMA them. They lied about having a warranty. SpondooliesTech is dishonest and completely untrustworthy.

[Miasma]

What I find truly amazing is that on the SP-Tech thread they've written to miasma plenty of times trying to work with him.

Here's the quote from just 2 days ago:

Post the completion of our merge, we do intend to deploy our 3rd gen and later gens tech at BTCS facility in NC and evaluate expansion to other lower cost electricity facilities as well.
Regarding hardware sales (miners, ASICs) and JV type deals (rev-share) it will be dependent on market conditions and will be on a selective basis.

Guy

Guy, Why don't you honor your warranty when you ship Dead On Arrival SP20E's

I've been contacting SpondooliesTech since January regarding order 4364 and all I get is the run around. Of the 15 SP20E's almost half would not hash when I received them. I had to reimage the firmware and still two remained DOA. Why did you send me an email saying that after a successful burn-in test we're shipping your 15 SP20E's
Is the SP20E so fragile it breaks in shipping

Hi Miasma,

In response to your previous post, I have written the following response:

Hi Miasma,

Our team has contacted you multiple times and requested to have a session to verify the status of the machines and attempt to debug the situation. These sessions have a very high success rate yet you have repeatedly refused to help us assist you. Even then, you have been offered to RMA the machines but have chosen to ignored our communication attempts.

We certainly honor the warranty and would like to help, but we cannot do that without your cooperation.

I again ask that you reply to the latest communication and proceed with the RMA process.

For clarification, only communication with support@spondoolies-tech.com is documented and officially responded to. We do our best to answer questions asked on the forum but can only guarantee response to contacts to our official support email.

If the issue is not resolved to your satisfaction after you respond to our communication, I will gladly take ownership of your ticket to see that the issue is resolved.
We appreciate your support and cooperation,

Gadi

You have refused to work with our support team and did not respond to any of our support or RMA suggestions.

Without your cooperation and without sending us the units back, there's nothing that we can do.

We urge you once more to work with us to resolve the issue,

Gadi

It's not like they aren't trying to help the guy...

They NEVER tried to help me. SpondooliesTech never answered a single one of my questions. Their stupid claim that they could diagnose and fix my DOA SP20s via Sype is absurd. How can they access a miner that powers on but will not communicate with my network

[Miasma]

I do not delete much .  I can establish one true thing there seems to have been bad gear sold to Miasma.

Most of the other statements I can't get proof So I deleted most of his posts.

It does appear he got a doa sp20 maybe 2 out of the 15 he purchased.  A  lot of the rest of the problems  he has had seems to be his fault. (not sure)   I rather he stick to the other spondoolies threads. not mine.  he caused notlist3d and I am pretty sure he got the wrong person in that case.

I rather he settle his issues on another thread.

Now if he files a claim and shows proof that he filed the claim with the FTC instead of a signature that is not verifiable I would keep his posts.

RIGHT NOT I CAN  NOT VERIFY HIS  CLAIMS IN 2 OF  3 CASES.

AND THE ONE THAT MAY BE TRUE I KIND OF CAN VERIFY IT.

This is why I delete his posts.

I apologized to notlist3d. There have been many thieves that have gotten loans from BTCjam.com with fake identities.

My FTC claim number is 62637738.

[bigblind]

One of my Sp20s is not booting anymore.

I switched the watts to 155 per ASIC and now it doesnt even give a livingsign. I clicked restart mining and it just shows up "its not available". Switched it off and now its not starting. Can anybody help me? Not even the fans are turning on. I already checked the PSU, which is fine.

[philipma1957]

One of my Sp20s is not booting anymore.

I switched the watts to 155 per ASIC and now it doesnt even give a livingsign. I clicked restart mining and it just shows up "its not available". Switched it off and now its not starting. Can anybody help me? Not even the fans are turning on. I already checked the PSU, which is fine.

you need to do an sdcard start.