clgrissom3
Legendary
Offline
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
|
|
June 05, 2015, 05:38:30 PM |
|
It looks like they all are starting to come back online...
|
|
|
|
vulgartrendkill
|
|
June 05, 2015, 06:04:07 PM |
|
It looks like they all are starting to come back online...
My miners also in the last 20 minutes are now back up.
|
|
|
|
pcfli (OP)
Legendary
Offline
Activity: 1006
Merit: 1000
SafeHaven.Finance
|
|
June 05, 2015, 11:46:44 PM |
|
The hydro station proceed one unexpected maintenance for unknown reason and last for 6 hours, it is over right now and offline time is counted
|
|
|
|
pcfli (OP)
Legendary
Offline
Activity: 1006
Merit: 1000
SafeHaven.Finance
|
|
June 05, 2015, 11:48:36 PM |
|
i will take those 10 miners BTW, the compensation for the down time of May have send to your email, please check it and reply, we will send the coin asap
Lee, I lost that email. Don't ask me how. I sent an email asking to be resent the email but have not received a reply. Can you please help to check? Thank you very much! we will re-send the mail after 3-4 days to the customer who donot reply, so donot worry
|
|
|
|
clgrissom3
Legendary
Offline
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
|
|
June 06, 2015, 12:00:54 AM |
|
The hydro station proceed one unexpected maintenance for unknown reason and last for 6 hours, it is over right now and offline time is counted
Thanks for the explaination Li, it's great to get status updates when things happen.
|
|
|
|
HerbPean
Legendary
Offline
Activity: 1638
Merit: 1005
|
|
June 06, 2015, 08:53:50 AM |
|
i will take those 10 miners BTW, the compensation for the down time of May have send to your email, please check it and reply, we will send the coin asap
Lee, I lost that email. Don't ask me how. I sent an email asking to be resent the email but have not received a reply. Can you please help to check? Thank you very much! we will re-send the mail after 3-4 days to the customer who donot reply, so donot worry Got nothing here
|
|
|
|
tricass
Sr. Member
Offline
Activity: 394
Merit: 250
Crypto enthusiast
|
|
June 06, 2015, 08:54:56 AM |
|
i will take those 10 miners BTW, the compensation for the down time of May have send to your email, please check it and reply, we will send the coin asap
Lee, I lost that email. Don't ask me how. I sent an email asking to be resent the email but have not received a reply. Can you please help to check? Thank you very much! we will re-send the mail after 3-4 days to the customer who donot reply, so donot worry Got nothing here compo payment recv today. thanks
|
|
|
|
clgrissom3
Legendary
Offline
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
|
|
June 06, 2015, 04:35:05 PM |
|
My comp payment came in yesterday, thanks Li!
|
|
|
|
Cheeseater
|
|
June 06, 2015, 11:11:01 PM |
|
Got my compensation for May and April Lee, but never for March. Could you check when you have time? No huge deal I still feel all things considered you're doing a great job. Lets hope for a cool summer.
|
|
|
|
clgrissom3
Legendary
Offline
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
|
|
June 10, 2015, 04:34:13 AM Last edit: June 10, 2015, 05:41:29 PM by clgrissom3 |
|
Li, I sent you a PM about one of my miners running at half speed for the past 12 hours. I also submited an offline miner for about 6 hours ago. It's not too big a deal because it is hashing in my pool but it probably has one blade down but still drawing full power. Could you get one of your team members to give it a kickstart?
EDIT: It's still running at half speed and it's now been 20 hours. EDIT: It's back to normal now, thanks guys!
|
|
|
|
HerbPean
Legendary
Offline
Activity: 1638
Merit: 1005
|
|
June 10, 2015, 03:37:17 PM |
|
Li, I sent you a PM about one of my miners running at half speed for the past 12 hours. I also submited an offline miner for about 6 hours ago. It's not too big a deal because it is hashing in my pool but it probably has one blade down but still drawing full power. Could you get one of your team members to give it a kickstart?
EDIT: It's still running at half speed and it's now been 20 hours.
I had an issue with one of my unit also ... Ticket still open and was created May 25. As you may think, the unit has been rebooted multiple of times and running fine as we speak... I also sent 2 email for my compensation issue without any answers. Looks like Li is quite busy ...
|
|
|
|
clgrissom3
Legendary
Offline
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
|
|
June 10, 2015, 04:38:07 PM |
|
Li, I sent you a PM about one of my miners running at half speed for the past 12 hours. I also submited an offline miner for about 6 hours ago. It's not too big a deal because it is hashing in my pool but it probably has one blade down but still drawing full power. Could you get one of your team members to give it a kickstart?
EDIT: It's still running at half speed and it's now been 20 hours.
I had an issue with one of my unit also ... Ticket still open and was created May 25. As you may think, the unit has been rebooted multiple of times and running fine as we speak... I also sent 2 email for my compensation issue without any answers. Looks like Li is quite busy ... Yes, he is busy for sure. My miner is not a huge problem and it's earnings is only reduced about $0.05 per found block because it is working. I just can't deal with the fact that it is probably running at full wattage through this. I guess that is a hold-over from when I ran S5's in my garage.
|
|
|
|
vulgartrendkill
|
|
June 11, 2015, 06:32:44 AM |
|
My 3 miners down since 3.40am gmt (about 3 hours) Chengdu.
Anyone else?
|
|
|
|
smn68
Newbie
Offline
Activity: 19
Merit: 0
|
|
June 11, 2015, 06:38:31 AM |
|
same here
|
|
|
|
alienesb
|
|
June 11, 2015, 11:42:44 AM |
|
All 12 are down for me
|
|
|
|
clgrissom3
Legendary
Offline
Activity: 1736
Merit: 1032
Carl, aka Sonny :)
|
|
June 11, 2015, 11:56:14 AM |
|
Everything is down at Chengdu for maintenance...
2015/6/11 16:13:36 Chengdu Data center is proceeding temporal maintenance we will add more fans to keep the miner cooling within the following summer, thanks 李培才
|
|
|
|
alienesb
|
|
June 11, 2015, 12:58:46 PM |
|
Everything is down at Chengdu for maintenance...
2015/6/11 16:13:36 Chengdu Data center is proceeding temporal maintenance we will add more fans to keep the miner cooling within the following summer, thanks 李培才
Thanks
|
|
|
|
HerbPean
Legendary
Offline
Activity: 1638
Merit: 1005
|
|
June 11, 2015, 02:36:55 PM |
|
We are back !
|
|
|
|
pcfli (OP)
Legendary
Offline
Activity: 1006
Merit: 1000
SafeHaven.Finance
|
|
June 11, 2015, 02:48:11 PM |
|
if the miner still have problem after several reboot , the problem may be caused by miner itself, according to our policy, you can ask switch to a good one if the time you buy the miner less than one month, after that , you still can ask to switch a good one after paying me another 50$.
|
|
|
|
pcfli (OP)
Legendary
Offline
Activity: 1006
Merit: 1000
SafeHaven.Finance
|
|
June 11, 2015, 02:50:35 PM |
|
We are back !
yes, the maintenance is over, the engineer told me they could finish within 4 hours, and then took them 12 hours. it is not easy to run a big farmer, many thing are difficult and worse than thought..
|
|
|
|
|