Bitcurex.com - old thread

[dacman61]

I wish I could use a non-Bitcurex Visa card that has an IBAN number on the Bitcurex website. My withdraw to the card was cancelled by staff. I entered in the complete IBAN number and put a PL in front of it since it is linked to a Poland account.... Can anyone provide any help?

I wouldn't have this problem if they would have additional Bitcurex Cards for sale. I can't find them anywhere.

[Puppet]

Just putting PL in front doesnt work. Im pretty sure your iban code was incorrect. Test (and generate) here:
http://www.ibancalculator.com/
 

[dacman61]

Just putting PL in front doesnt work. Im pretty sure your iban code was incorrect. Test (and generate) here:
http://www.ibancalculator.com/
 

I did this already... For Poland, they use a 26 digit IBAN code.... So in the Bank Account box on the Bitcurex site while I'm logged in, I typed in the full IBAN code with a PL in front to indicate that the associated account linked to the card is based in Poland... Any other ideas? Is Bitcurex blocking other cards that aren't sold by them?

[Puppet]

If you put that iban code in the above website, does it check out as a valid IBAN code, from the correct bank?
I would very much doubt bitcurex would block other cards, I dont even think they could know the iban is from a card.

[dacman61]

If you put that iban code in the above website, does it check out as a valid IBAN code, from the correct bank?
I would very much doubt bitcurex would block other cards, I dont even think they could know the iban is from a card.

I have put in the correct IBAN code already, it matched even what that IBAN calculator site says.

[KoKos]

Just putting PL in front doesnt work. Im pretty sure your iban code was incorrect. Test (and generate) here:
http://www.ibancalculator.com/
 

I did this already... For Poland, they use a 26 digit IBAN code.... So in the Bank Account box on the Bitcurex site while I'm logged in, I typed in the full IBAN code with a PL in front to indicate that the associated account linked to the card is based in Poland... Any other ideas? Is Bitcurex blocking other cards that aren't sold by them?

for bitstamp.net i do NOT add PL in front of my IBAN for my polish bank account.But then again, on pln.bitcurex.com i do have PL in front. Have you tried without PL?

[dacman61]

Just putting PL in front doesnt work. Im pretty sure your iban code was incorrect. Test (and generate) here:
http://www.ibancalculator.com/
 

I did this already... For Poland, they use a 26 digit IBAN code.... So in the Bank Account box on the Bitcurex site while I'm logged in, I typed in the full IBAN code with a PL in front to indicate that the associated account linked to the card is based in Poland... Any other ideas? Is Bitcurex blocking other cards that aren't sold by them?

for bitstamp.net i do NOT add PL in front of my IBAN for my polish bank account.But then again, on pln.bitcurex.com i do have PL in front. Have you tried without PL?

No I haven't tried that out yet. I'm waiting to hear back from Bitcurex with the support ticket I opened... I have been interested at looking into Bitstamp as well.

[gotmilk_]

What is with your support??

[dacman61]

What is with your support??

I haven't received a response yet from support. I'll keep you posted if I hear anything.

[gotmilk_]

I haven't received a response yet from support. I'll keep you posted if I hear anything.

Same here...

[Puppet]

Last time I opened a support ticket at bitcurex it took like 2 weeks to get a response.

[bernard75]

How long do withdrawals in PLN take?

[aazssx]

pln.bitcurex.com - now with extra downtime

good job with the maintenance last night, I sure enjoy staring at the new error message

[dacman61]

Just putting PL in front doesnt work. Im pretty sure your iban code was incorrect. Test (and generate) here:
http://www.ibancalculator.com/
 

I did this already... For Poland, they use a 26 digit IBAN code.... So in the Bank Account box on the Bitcurex site while I'm logged in, I typed in the full IBAN code with a PL in front to indicate that the associated account linked to the card is based in Poland... Any other ideas? Is Bitcurex blocking other cards that aren't sold by them?

for bitstamp.net i do NOT add PL in front of my IBAN for my polish bank account.But then again, on pln.bitcurex.com i do have PL in front. Have you tried without PL?

I went and did a withdraw at Bitstamp to the card I'm using, and all went well... I still haven't heard from Bitcurex as to why they cancelled my withdraw yet. Thanks for your help.

[zby]

I've sent 10BTC to the deposit address from my account (and it is current one not an old one) on Monday - it is in blockexplorer and someone transferred the funds already to some other address, my account was never credited.

Here is a screenshot of my account page: - as you can see the deposit address is 1G4qncX621ZfJmQumAKLp35Hnd7JKBeVhw. Blockexplorer reports (http://blockexplorer.com/address/1G4qncX621ZfJmQumAKLp35Hnd7JKBeVhw) that my transaction to this account was registered on Monday at 10:09PM - and then someone transferred the funds to some other address at 3:50AM next day. My account was never credited with the sum.

No answer to the ticket I created on Tuesday (https://digital-future.it/support/view.php?id=7187).

[dacman61]

I have had to open two tickets in the past for btc transfers to my account not showing up. It did take about 3-5 days for them to correct it. I know it sucks.

[zby]

Bumping the thread as a warning to new Bitcurex users - at this stage it looks more and more probable that they were hacked.

[Puppet]

FWIW,  I just did 2 BTC withdraws and they happened instantly. A euro withdraw went through just fine 2 days ago. I doubt they are hacked, but for sure it would be nice if customer support was a bit faster.

[btcnoodle]

Someone else I know has also recently had this problem of sending btc to their account and it never showing up. They too have created a support request and are still waiting. In this case it was an amount of .75. Confirmed on the blockchain, also sent to some other account shortly thereafter. I am holding off on sending any btc to them until this is clearly resolved.

edit: My friend reports this is now resolved.

[zby]

Someone else I know has also recently had this problem of sending btc to their account and it never showing up. They too have created a support request and are still waiting. In this case it was an amount of .75. Confirmed on the blockchain, also sent to some other account shortly thereafter. I am holding off on sending any btc to them until this is clearly resolved.

edit: My friend reports this is now resolved.

How long did it take? I am now waiting over a week now and no reply to my ticket on Bitcurex (and now I cannot even create another ticket - always getting an unspecified error).