I messaged support because I didn't receive my $66 of 15k ripples in my ripple account and support never responded
Please give me the ticket ID and I will look into this issue for you. |
|
|
|
Same as others here except there's been a severe delay and no support response even confirming the problem exists or is being looked into.
The deposit was made on 02 April 2013. I've been waiting for Bitstamp to assign it to my trade account for more than two weeks.
• I submitted ticket #503 in the first week of April querying it, support has not followed up..
• I sent a detailed email on 09 April requesting support to follow up, no response from Bitstamp support..
• I submitted another ticket #2264 on 15 April requesting follow up, no response from Bitstamp even acknowledging the issue..
Bitstamp Customer ID: 20559
All other concerns I've had have been well and promptly addressed by Bitstamp, but the silence on this issue is infuriating. For me, it's been a big black stain on the quality of Bitstamp customer support.
It's nearly a week later, and although I have has some communication from Bitstamp support, the issue currently appears no closer to being resolved.. We apologize for the delay, we replied to your ticket and gave you further instructions for solving this issue. |
|
|
|
|
I was just suggested to pay a 0.005 fee by the blockchain app. The app is really great however I really miss the option to enter a specific fee. The choice right now seems to be to either not pay anything or to pay what the app suggests..
|
|
|
|
I don't understand why so many ivory tower academics speculate about why and how Bitcoin got its initial value, given that the transition and motivations are fully documented and readily available for anyone willing to read the posts and threads on this forum from late 2009 and early 2010. It's like they don't want to get their hands dirty interviewing people like NewLibertyStandard or Theymos who can give them proper first-hand accounts of how and why BTC/USD markets for hobby-driven technogeeks and ideologically-driven anacrholibertarians arose lockstep with increasing mining difficulty.
Addendum (April 23): Over at Bitcoin Forum a commentator observes, regarding my post: "I don't understand why so many ivory tower academics speculate about why and how Bitcoin got its initial value, given that the transition and motivations are fully documented and readily available for anyone willing to read the posts and threads on this forum from late 2009 and early 2010. It's like they don't want to get their hands dirty interviewing people like NewLibertyStandard or Theymos who can give them proper first-hand accounts of how and why BTC/USD markets for hobby-driven technogeeks and ideologically-driven anacrholibertarians arose lockstep with increasing mining difficulty." While I can't pretend to be chaffing at the bit to converse with ideologically-driven libertarians, whether anarcho- or anacrho- or both, I will say that I don't see what the emergence of BTC/USD markets has to do with the "oyster" problem I pose. Sure, once bitcoins became desirable enough people wanted to be able to get hold of them without mining for them themselves, e.g., by purchasing them with dollars. Nothing puzzling about that. But the fact that entrepreneurs were quick to respond to that desire hardly explains why anyone was willing to be among the first persons, if not the very first person, either to devote effort to mining bitcoins or to offer to exchange valuable stuff, whether dollars, merchandise, or labor, for them. Should anyone at Bitcoin Forum wish to enlighten me and others on the matter, as I'm sure many can, I should be very grateful to him or her. So go on, head on over there and give him your story. |
|
|
|
|
UPDATE: Our peliminary result shows we are not currently suffering a DDoS attack. We are still investigating the exact cause of the unscheduled service outage and we will update you when we have more information.
|
|
|
|
|
We are currently experiencing an unscheduled service outage. We are investigating the cause of this problem and we will get back to you as soon as we have more information.
|
|
|
|
|
And wouldn't this also remove tractability since now other nodes only have a fingerprint of the transaction(s) with which you received your coins and not the entire history anymore? I like this idea a lot on the surface.
|
|
|
|
What is he exchanging XRP at per 10,000?
Please contact him for the rate, because it changes all the time. |
|
|
|
Hello everyone, I am writing this post today on behalf of a friend who is trying to break on the market as a XRP seller. Even though he has no OTC rep, from my experience with him I think you should give him a chance to be satisfied by doing business with him. If you are interested and you'd like to learn his going rate and his terms: his name is Luca and you can reach him on skype: luka.xrp or via email: luka.xrp@gmail.com |
|
|
|
|
We'll look into both these cases. We still have quite a few open and we will get to everyone as fast as we can.
|
|
|
|
Still waiting for a response from Bitstamp with my account having issues with my 2FA. Emailed both info@bitstamp.net and support@bitstamp.net a couple of days ago as well as PMed Nejc... please can someone get back to me? Thanks. We've now processed most of the pending transfers, both deposits and withdrawals. We are now beginning to work our way through the pile of other issues still open. We will do our best to get to everyone as fast as we can. |
|
|
|
Mine's still pending.
Trying to decide whether to wait it out or start progressing a "refund".
We are doing our best under the circumstances and if you can be patient a bit longer it should be rewarding.. Also please read: https://www.bitstamp.net/article/new-banking-details/So how much time i suppose to wait if my SEPA would be received by YOU, today for example? i have chance to get bitcoins to thurstday? I heard youve got new bank account. so thay will be not any delay? Deposits sent to our new bank account should arrive in the standard SEPA 1 to 3 business days. |
|
|
|
Mine's still pending.
Trying to decide whether to wait it out or start progressing a "refund".
We are doing our best under the circumstances and if you can be patient a bit longer it should be rewarding.. Also please read: https://www.bitstamp.net/article/new-banking-details/ |
|
|
|
Will you be working over the weekend to resolve this issue.
Yup. |
|
|
|
While hazek's response is of course appreciated, I'd second GreenerK's question about automation. I have my Transferwise payment information in front of me and the reference on the payment exactly matches the reference provided on the Bitstamp deposit page. If there is an automated system in place to match payments to accounts, it's hard to understand why it wouldn't be able to do so in this case.
We have an automated system to match this however we were unable to import new transfers practically the entire day as our bank is having issues with their online banking website. |
|
|
|
The new bank details are for a different account at the same Slovenian bank (the BIC defines the bank and it hasn't changed). Only their contact address has moved to the UK.
This is correct. We apologize sincerely for the delay and would invite everyone waiting to read our explanation about this issue here: https://www.bitstamp.net/article/overwhelming-popularity/We know we must improve and we are working around the clock to do so, increasing our server capacities to be able to handle increased loads and hiring more support staff to help us with the sudden wave of new users and with them support tickets. Both bank accounts are still held at the same bank, still active and funds sent to either of the two will be received by us, provided you didn't make a mistake with your transfer. Although SEPA transfers usually take 1 to 3 business days to arrive we would ask those waiting for your SEPA transfers longer than usually to please send us a transfer confirmation so that we can examine our bank account log and locate your transfers. Also for those waiting on deposits we ask for your patience; we have accumulated a long list of transfers which lack information or contain wrong information which means we need to manually go through all of them instead of our system sorting them automatically. For those waiting on withdrawals; we accumulated a big list of pending withdrawals which is why we have now automated the process and we will send all pending withdrawals from Wednesday onward till today on Monday. And finally we again apologize, we wish we could move faster, we are taking steps which will allow us to move faster and we will get to you in time. |
|
|
|
My SEPA withdrawal was initiated on the 10th of April, is now finished about 30 minutes ago, however it's already ~4PM here. How long till they actually end up in my bank account?
1 to 3 business days is what it usually is for SEPA. |
|
|
|
WARNING: Bitstamp.net changed bank details overnight on 10-11th April. They have not confirmed what will happen to deposits sent to the old address and those funds may have been locked. Be careful.
Both IBAN still work, transfers sent to the old IBAN should arrive without a problem. |
|
|
|
|
Show Posts
