I can't see any activitiy log in my Xapo app on my mobile since 24/4. But on Xapo's website I can find all activities. Tried to install the app on another mobile, didn't work. Is there anyone having the same issue? Sent 2 support requests to Xapo. No reply. Xapo's support seems worse recently. Hope no finance problem.
I confirm, I have the same problem for more than one week.
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Well, my order was declined and no payment was made. The credit card processor told me that they didn not charge my card. Still I can see that the amount is reserved and not available to me when I log in at spectrocoin. How long until the the amount is available to me again? The credit card processor told me something of 72 hours, but that time has already passed.
Up to 1 week.
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OK will make a note on Crpytopay. Xapo app is not related to their bitcoin debit card is it?
Xapo app is related to the all bitcoin and card transactions.
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Here is an infographic for bitcoin debit cards. I think its not displayed because I am a newbie. Xapo have a mobile app. Cryptopay offers a virtual card. Most of them use a MyChoice as an issuer, so the "Countries Shipped to" and the "Limit" should be the same. Also I can't agree with the "Customer Service" ratings, Cryptopay have very good customer service, while Xapo some overrated.
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Этот метод не подходит - так как в 2016 году после восстановления сбоя биржа BTC-e очистила историю аккаунтов
У меня вся история за несколько лет на месте.
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This one is new to me. I will check out them out. Their site looks ok. but it would be good to have some reviews first. Nobody would just start using a company that nobody knows right? Not so new: "The cards are provided by E-coin, a leader in providing Bitcoin Debit Cards."
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Интересно, а как это сделать если допустим аккаунту пару лет и я уже совершенно точно не помню, с какого адреса я делал это самое первое пополнение. Если бы знал, то записал бы конечно, а так, кто их записывает ?
Здесь смотри: https://btc-e.com/profile#funds/history/1 (на последней странице).
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В заголовке новости тогда исправьте DSH на DASH.
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Is there anyone here have a contact on Xapo support, or anyone have already contacted them? I have just a tiny problem on my account, It's been 2 months now and I still have this:
If anyone have a contact or know how to contact them, please PM me, I'll send also a send little tip if you want.
Thanks in advance.
This problem can be with bitcoin transaction, not with Xapo, can you give a tx id ?
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I've also written some mails to their support because my card is locked since last ATM withdrawal. Unfortunately, I got no response from them until now. Very very sad... I never had any issue but now... I'll wait for a response until end of the week and if I'm getting now response, I'll switch to another debit card provider... Try to contact with MyChoice support ( support@mychoicecorporate.com).
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what is good about Cryptopay? I have heard of support issues from them.
Thanks for the info about Netteller.
Everything fine with Cryptopay. Their support is very prompt.
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На каких парах бот работал?
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Hello!
I've tried contacting support twice now without a response so I will now try the forums.
I ordered a card over two weeks ago with getting a confirmation email stating "Your E-Card status has been updated to SHIPPED." but I've yet to receive it!
Can someone please look into this matter for me?
Cheers
It is too early to worry, sometimes it takes up to two months to deliver the card depending of your location...
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Do you offer only EUR card, or USD and GBP as well?
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That is correct.
Very good. It is mean that you have the best exchange rate among the other bitcoin debit card providers who use the MyChoice as an card issuer (Wirex, Xapo, Cryptopay, SpectroCoin).
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Who is the card issuer? Where can I find the current btc/eur exchange rate?
The card issuer is MyChoice. You can see the current exchange rate in the top left corner after you log in. So, to load the card with 1 BTC will cost for me: "rate in the top left corner" minus 0.5% = €393.71 (21.04.2016 17:14 UTC) - €1,96855 = €391,74 ? Not quite. The fee is added. So in your example, to load up the card with €393.71 (= 1 BTC), you will be asked to pay 1.005 BTC = €395.68. Maybe I was incorrectly expressed, but it is the same. In my example I have only 1 BTC (=€393.71), so I will get 0.995 BTC = €391,74.?
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Who is the card issuer? Where can I find the current btc/eur exchange rate?
The card issuer is MyChoice. You can see the current exchange rate in the top left corner after you log in. So, to load the card with 1 BTC will cost for me: "rate in the top left corner" minus 0.5% = €393.71 (21.04.2016 17:14 UTC) - €1,96855 = €391,74 ?
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Who is the card issuer? Where can I find the current btc/eur exchange rate?
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