panjul07
Legendary
Offline
Activity: 3626
Merit: 1369
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July 27, 2015, 10:43:44 AM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) It is weird, I always use the same connection but this is the first time I'm getting so often error message, nothing change when I use the old UI even getting worst problem One more error message that I have never got before "missing version info". What is this?
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arallmuus
Legendary
Offline
Activity: 2688
Merit: 1425
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July 27, 2015, 10:48:49 AM |
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-snip-
It is weird, I always use the same connection but this is the first time I'm getting so often error message, nothing change when I use the old UI even getting worst problem One more error message that I have never got before "missing version info". What is this? Sorry for the inconvenience. The house pushed a new update to the site ( see post #2 for developer's update) therefore you are missing the new version of the site. Everyone who was playing on the site before the update is automatically logged out but it seems those who didnt will need to log out manually. Just log out your account and try to login it back via moneypot, it should do the trick . Kindly report back after that though
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ranlo
Legendary
Offline
Activity: 1988
Merit: 1007
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July 27, 2015, 11:00:34 AM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) Cleared cache, no luck. I can view my balance (faucet, deposit, withdraw buttons do nothing). I can view plinko multipliers but can't bet. I can view total bets/cashback/etc. for everyone but no bets (including my own)... I can view tickets but can't see my user settings... And I've relogged twice. Nothing is changing.
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BetterBets.io (OP)
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July 27, 2015, 02:52:42 PM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) Cleared cache, no luck. I can view my balance (faucet, deposit, withdraw buttons do nothing). I can view plinko multipliers but can't bet. I can view total bets/cashback/etc. for everyone but no bets (including my own)... I can view tickets but can't see my user settings... And I've relogged twice. Nothing is changing. I am having Lobos look into this sorry for your troubles Ranlo let us know if your PC experience is affected or if just mobile only, thanks! Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay!
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Altcoin4life
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July 27, 2015, 03:47:22 PM |
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Got mah Cashback club pmt. Thanks bjorn now get back to your family!
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crytoboost
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July 27, 2015, 04:04:02 PM |
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Why betterbets is so much laggy it is stopped working again and again so i have to refresh my page.
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arallmuus
Legendary
Offline
Activity: 2688
Merit: 1425
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July 27, 2015, 04:13:47 PM |
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Why betterbets is so much laggy it is stopped working again and again so i have to refresh my page.
Nothing is stop working around here and everything works fine for everybody ( well except Ranlo whose account is being checked at the moment) . Are you sure you are even on Betterbets page? From the references below you can check on the players that are currently botting at the site without any issue at all References : https://www.moneypot.com/apps/14-betterbetsIf you actually have any problem, please state your username or chat at the chatbox to let me know what is going on because it could be just a connection issue from your account though
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▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | ▀█ | THE #1 SOLANA CASINO | ████████████▄ ▀▀██████▀▀███ ██▄▄▀▀▄▄█████ █████████████ █████████████ ███▀█████████ ▀▄▄██████████ █████████████ █████████████ █████████████ █████████████ █████████████ ████████████▀ | ████████████▄ ▀▀▀▀▀▀▀██████ █████████████ ▄████████████ ██▄██████████ ████▄████████ █████████████ █░▀▀█████████ ▀▀███████████ █████▄███████ ████▀▄▀██████ ▄▄▄▄▄▄▄██████ ████████████▀ | ........5,000+........ GAMES ......INSTANT...... WITHDRAWALS | ..........HUGE.......... REWARDS ............VIP............ PROGRAM | . PLAY NOW |
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ranlo
Legendary
Offline
Activity: 1988
Merit: 1007
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July 27, 2015, 06:58:02 PM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) Cleared cache, no luck. I can view my balance (faucet, deposit, withdraw buttons do nothing). I can view plinko multipliers but can't bet. I can view total bets/cashback/etc. for everyone but no bets (including my own)... I can view tickets but can't see my user settings... And I've relogged twice. Nothing is changing. I am having Lobos look into this sorry for your troubles Ranlo let us know if your PC experience is affected or if just mobile only, thanks! Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay!PC and mobile are both affected. What I found is that if I leave the page up for about 5 minutes, it will finally sync with the site and load the bets and start showing everything. As soon as I refresh the page/close and reopen it/load it on another device, it goes back to the blank information and takes 5 minutes to sync up again.
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BetterBetsDev
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July 27, 2015, 07:15:14 PM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) Cleared cache, no luck. I can view my balance (faucet, deposit, withdraw buttons do nothing). I can view plinko multipliers but can't bet. I can view total bets/cashback/etc. for everyone but no bets (including my own)... I can view tickets but can't see my user settings... And I've relogged twice. Nothing is changing. I am having Lobos look into this sorry for your troubles Ranlo let us know if your PC experience is affected or if just mobile only, thanks! Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay!PC and mobile are both affected. What I found is that if I leave the page up for about 5 minutes, it will finally sync with the site and load the bets and start showing everything. As soon as I refresh the page/close and reopen it/load it on another device, it goes back to the blank information and takes 5 minutes to sync up again. Yeah, I see what's happening. Our MySql server is freaking out over pulling values from the 40+M rows bets tables. I know how to fix this, but it may take a day or two. There is a performance issue, but I've never seen it take 5 min. Not sure why it would take that long for you, it usually goes quite rapidly for me; for some reason the performance you're seeing seems to be at the really bad end of the spectrum.
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ranlo
Legendary
Offline
Activity: 1988
Merit: 1007
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July 27, 2015, 07:23:46 PM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) Cleared cache, no luck. I can view my balance (faucet, deposit, withdraw buttons do nothing). I can view plinko multipliers but can't bet. I can view total bets/cashback/etc. for everyone but no bets (including my own)... I can view tickets but can't see my user settings... And I've relogged twice. Nothing is changing. I am having Lobos look into this sorry for your troubles Ranlo let us know if your PC experience is affected or if just mobile only, thanks! Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay!PC and mobile are both affected. What I found is that if I leave the page up for about 5 minutes, it will finally sync with the site and load the bets and start showing everything. As soon as I refresh the page/close and reopen it/load it on another device, it goes back to the blank information and takes 5 minutes to sync up again. Yeah, I see what's happening. Our MySql server is freaking out over pulling values from the 40+M rows bets tables. I know how to fix this, but it may take a day or two. There is a performance issue, but I've never seen it take 5 min. Not sure why it would take that long for you, it usually goes quite rapidly for me; for some reason the performance you're seeing seems to be at the really bad end of the spectrum. I had checked BCT before trying the site again today. Loaded up the site a minute or so ago and it's quick again. Maybe there was just high activity at the time, and that was causing issues for my end, or it could be location-based or something.
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BetterBets.io (OP)
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July 27, 2015, 09:00:38 PM |
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Excellent Seuntjie, we appreciate your work and presence at Betterbets.io
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BetterBets.io (OP)
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July 27, 2015, 09:03:03 PM Last edit: July 27, 2015, 09:14:22 PM by BetterBets.io |
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Everyone there seems to be an connection issue with our site to the server our apologies while we correct this issue. I have contacted development and do not have a specific ETA yet but it shouldn't be too long. Your funds are safe if needed just withdraw them back to your Moneypot wallet until we resume normal operations.
Games and bettting are running again while development looks into the issue thank you for your patience.
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LiteSaber
Member
Offline
Activity: 83
Merit: 10
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July 27, 2015, 09:20:50 PM |
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Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay! Got my lovely cashback payment! Thanks Bjorn
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RHavar
Legendary
Offline
Activity: 1463
Merit: 1886
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July 27, 2015, 09:20:56 PM |
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Sorry about that! That brief downtime was a moneypot.com issue caused by what appears to have been an accidental DoS by one our API users. I'm putting a fix in right now to prevent (that particular) thing from happening again =)
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Check out gamblingsitefinder.com for a decent list/rankings of crypto casinos. Note: I have no affiliation or interest in it, and don't even agree with all the rankings ... but it's the only uncorrupted review site I'm aware of.
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BetterBets.io (OP)
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July 27, 2015, 09:23:32 PM |
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Sorry about that! That brief downtime was a moneypot.com issue caused by what appears to have been an accidental DoS by one our API users. I'm putting a fix in right now to prevent (that particular) thing from happening again =)
Thank you Ryan, appreciate you letting everyone know Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay! Got my lovely cashback payment! Thanks Bjorn Excellent, Cashback Club is the best way we can say thank you for playing
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BetterBetsDev
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July 27, 2015, 10:12:44 PM |
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Weird. Just tried the site on 2 devices, and I can't do anything. It's not even showing the other bets from others, my history, etc. On none of my devices can I get it to load properly
Everything working fine on my end. It could be either connection issue or the last update that pushes something wrong on your end. Did your account got automatically logged out ? If not then I suggest you to try logging it out and logging it in again ( sometimes this do the trick though) Is this like connection issue? A speculation, it could be just I can't load my account tab. Always getting error message "Error processing your request ... please try again a little later" when I clicked Your Account tab. Everything working perfectly on my end. A connection issue more likely ( happened to me alot when my connection is bad ). Can you try to log out and login again , kindly report back if the same thing still happen though Just feel a little bit heavier to load everything..
Well I dont know if this is the cause but alternatively you can use https://betterbets.io/app/game/dice/# to use the old UI ( this barely consume large bandwith ) because sometimes the new UI is harder to load if you got a bad connection . Also once you load the page, try to click to any other tabs aside from the "all bets tab" and see if that did the trick ( if you got a bad connection, that could be the issue though ) Cleared cache, no luck. I can view my balance (faucet, deposit, withdraw buttons do nothing). I can view plinko multipliers but can't bet. I can view total bets/cashback/etc. for everyone but no bets (including my own)... I can view tickets but can't see my user settings... And I've relogged twice. Nothing is changing. I am having Lobos look into this sorry for your troubles Ranlo let us know if your PC experience is affected or if just mobile only, thanks! Cashback Club payments are now sent to your moneypot secure accounts, my apologies for the 24 hour delay!PC and mobile are both affected. What I found is that if I leave the page up for about 5 minutes, it will finally sync with the site and load the bets and start showing everything. As soon as I refresh the page/close and reopen it/load it on another device, it goes back to the blank information and takes 5 minutes to sync up again. Yeah, I see what's happening. Our MySql server is freaking out over pulling values from the 40+M rows bets tables. I know how to fix this, but it may take a day or two. There is a performance issue, but I've never seen it take 5 min. Not sure why it would take that long for you, it usually goes quite rapidly for me; for some reason the performance you're seeing seems to be at the really bad end of the spectrum. I had checked BCT before trying the site again today. Loaded up the site a minute or so ago and it's quick again. Maybe there was just high activity at the time, and that was causing issues for my end, or it could be location-based or something. Well, MySql does index dives occasionally ... this means that it analyzes table data to ensure that index data is still correct; if it isn't, the index is updated. If you're unlucky enough to try to load the page right around the index dive time, you might see pretty bad performance for a few minutes because it's crunching through 40M rows on multiple indexes. Glad to see your situation has normalized again; I'll still work on improving things, but at least there's not rush to it now.
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BetterBetsDev
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July 27, 2015, 11:02:31 PM |
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Hi Everybody,
we're seeing our site being VERY slow right now. I can assure you that our server is as relaxed as ever and after talking to MoneyPot/Ryan, we have confirmation that the slowdown is being caused on their end. They hope to have the issue resolved soon and we'll be able to enjoy our regular betting speeds once again.
We appreciate your understanding and patience in the meantime.
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BetterBetsDev
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July 27, 2015, 11:51:07 PM |
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Hi Everybody,
we're seeing our site being VERY slow right now. I can assure you that our server is as relaxed as ever and after talking to MoneyPot/Ryan, we have confirmation that the slowdown is being caused on their end. They hope to have the issue resolved soon and we'll be able to enjoy our regular betting speeds once again.
We appreciate your understanding and patience in the meantime.
Performance seems to have returned back to normal again. Enjoy our high-speed betting
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