Official Americas Cardroom Thread

[ACR Rep]

does this look odd to anyone?

*** HOLE CARDS ***
Dealt to jjgrundy [Ad Ah]
jjgrundy raises 45.00 to 60.00
Sawseyetake raises 150.00 to 180.00
jjgrundy folds
Sawseyetake does not show
*** SUMMARY ***
Total pot 240.00 | Rake 0.00
Seat 2: Sawseyetake did not show and won 240.00
Seat 3: jjgrundy (button) folded on the Pre-Flop

so you trying to tell us that the software forced you to fold your aces ??
first of all hands history can be fake , second of all sometimes you may missclick a fold instead of a call

been playing in ACR for 3 years or so and never faced such a problem of folding aces

The software didn't make me fold, however due to very poor GUI design for mobile players. on three separate occasions the GUI caused me to perform actions, that I certainly didn't not want.

I sent your comment to the department in charge, thank you for letting me know about this.

[SyGambler]

Hello, I apologize for the late reply. Let me know if you need help or have any questions.

still my SNG2.0 question not cleared yet , do they count through the sit n crush promotion ??
I see in the faqs that jackpot games count but not sure if it's referring to SNG2.0 too or only for the 3 handed jackpot games

[ACR Rep]

Hello, I apologize for the late reply. Let me know if you need help or have any questions.

still my SNG2.0 question not cleared yet , do they count through the sit n crush promotion ??
I see in the faqs that jackpot games count but not sure if it's referring to SNG2.0 too or only for the 3 handed jackpot games

Yes, the SNG2.0 also counts for the SitnCrush promotion.

[jjrundy]

Hello, I apologize for the late reply. Let me know if you need help or have any questions.

still my SNG2.0 question not cleared yet , do they count through the sit n crush promotion ??
I see in the faqs that jackpot games count but not sure if it's referring to SNG2.0 too or only for the 3 handed jackpot games

i love the 2.0 concept, its exciting to a rather dull grind, however the wait time for the games to start usually steers me far from them.

[SyGambler]

Hello, I apologize for the late reply. Let me know if you need help or have any questions.

still my SNG2.0 question not cleared yet , do they count through the sit n crush promotion ??
I see in the faqs that jackpot games count but not sure if it's referring to SNG2.0 too or only for the 3 handed jackpot games

i love the 2.0 concept, its exciting to a rather dull grind, however the wait time for the games to start usually steers me far from them.

been playing the 5$ ones in the last 3 days , the last two days they used to run really fast but today there is no much traffic for them
so it kinda depends but in general the 5$ games run way more than the other games

today we draw 8 green cards and one gold card , then a red was drawn
we almost hit the jackpot  

[jjrundy]

been playing the 5$ ones in the last 3 days , the last two days they used to run really fast but today there is no much traffic for them
so it kinda depends but in general the 5$ games run way more than the other games

today we draw 8 green cards and one gold card , then a red was drawn
we almost hit the jackpot  

 

Same. The $5 generally is about a 5 minute wait. The best I've had was 4 or 5 green and one gold but I'm not holding my breath for the 3 gold that's needed for that. I'd really like to see the traffic increase on the $10/$25- 2.0 as I generally perform better there.

[SyGambler]

software broken???

it's working here and I can see cash tables running , what are you exactly facing ??
does the software opens and freeze or is it not opening at all ?? in the past I had some issues with the software and if it's not a general issue usually uninstall it and downloading it again fixes the problem

[jjrundy]

software broken???

it's working here and I can see cash tables running , what are you exactly facing ??
does the software opens and freeze or is it not opening at all ?? in the past I had some issues with the software and if it's not a general issue usually uninstall it and downloading it again fixes the problem

software broken???

• started software.
• downloaded update.
• software crashes.
• software crashes.
• uninstalled.
• reinstalled 4 different times.
• crashes every time.
• crash on "send error report" repeatedly.

[SyGambler]

software broken???

it's working here and I can see cash tables running , what are you exactly facing ??
does the software opens and freeze or is it not opening at all ?? in the past I had some issues with the software and if it's not a general issue usually uninstall it and downloading it again fixes the problem

software broken???

• started software.
• downloaded update.
• software crashes.
• software crashes.
• uninstalled.
• reinstalled 4 different times.
• crashes every time.
• crash on "send error report" repeatedly.

in that case the best thing is to contact their live support hopfeully they can help you
I'm using the software on windows 10 and got the update yesterday , my session yesterday was good and now gonna start today's session
so far it seems that it's working good here but will update you if I faced the same error

[jjrundy]

i'm on a windows 10 platform as well, i appreciate your input.

[jjrundy]

software broken???

it's working here and I can see cash tables running , what are you exactly facing ??
does the software opens and freeze or is it not opening at all ?? in the past I had some issues with the software and if it's not a general issue usually uninstall it and downloading it again fixes the problem

software broken???

• started software.
• downloaded update.
• software crashes.
• software crashes.
• uninstalled.
• reinstalled 4 different times.
• crashes every time.
• crash on "send error report" repeatedly.

in that case the best thing is to contact their live support hopfeully they can help you
I'm using the software on windows 10 and got the update yesterday , my session yesterday was good and now gonna start today's session
so far it seems that it's working good here but will update you if I faced the same error

UPDATE

it seems that somehow downloading the update had apparently deleted my systems dgbhelp.dll file, LUCKILY i had the idea
to check for older installs on my pc and found one from janurary installed that, then re-initiated the new update. all is good now.

currently loading some $5 2.0's 

[ACR Rep]

I'm very glad to read feedback regarding the SitnGO's 2.0, thank you very much!

jjrundy let me know if you have any issues or have any questions so I can assist you.

[ACR Rep]

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[jjrundy]

 after leaving for a while i loaded the software again, and it download an update again
and now its back to crashing every time i load the software
this is getting annoying 

[SyGambler]

speaking of SNG2.0 , we just hit the mini jackpot finally and managed to finish 3rd 
took a bad beat at the start so 3rd is amazing for me , hopefully next time I will get the 3 gold cards and get the full jackpot
not a bad a ROI 

https://prnt.sc/ifscrf
https://prntscr.com/ifse6s

[jjrundy]

speaking of SNG2.0 , we just hit the mini jackpot finally and managed to finish 3rd 
took a bad beat at the start so 3rd is amazing for me , hopefully next time I will get the 3 gold cards and get the full jackpot
not a bad a ROI 

https://prnt.sc/ifscrf
https://prntscr.com/ifse6s

Was that with any gold cards, or just all green? Regardless, that's awesome man, I'm super inveous right now 

[ACR Rep]

Okay, guys I got an update:

Please do the following steps:

In able to solve this issue please add an exception to the Antivirus and allow inbound/outbound communication in the firewall. I cant give you the exact steps for each Antivirus because there are a lot of them so, please search on google the steps of how to do that. After that, let me know how that went.

[jjrundy]

Okay, guys I got an update:

Please do the following steps:

In able to solve this issue please add an exception to the Antivirus and allow inbound/outbound communication in the firewall. I cant give you the exact steps for each Antivirus because there are a lot of them so, please search on google the steps of how to do that. After that, let me know how that went.

currently playing now, after uninstalling and installing a January version. once i do that the newest update has no issues.

[SyGambler]

speaking of SNG2.0 , we just hit the mini jackpot finally and managed to finish 3rd 
took a bad beat at the start so 3rd is amazing for me , hopefully next time I will get the 3 gold cards and get the full jackpot
not a bad a ROI 

https://prnt.sc/ifscrf
https://prntscr.com/ifse6s

Was that with any gold cards, or just all green? Regardless, that's awesome man, I'm super inveous right now 

thanks  yeah it was 9 green and one gold
basically if someone drew a gold card and all the other players drew green cards the action come back to the person who drew a gold card and he has to draw another card , if he drew a green card then it's a mini jackpot
so our game was around 2% of the total jackpot , of course more gold cards means bigger % of the JP and higher stakes also hit bigger share

[jjrundy]

speaking of SNG2.0 , we just hit the mini jackpot finally and managed to finish 3rd 
took a bad beat at the start so 3rd is amazing for me , hopefully next time I will get the 3 gold cards and get the full jackpot
not a bad a ROI 

https://prnt.sc/ifscrf
https://prntscr.com/ifse6s

Was that with any gold cards, or just all green? Regardless, that's awesome man, I'm super inveous right now 

thanks  yeah it was 9 green and one gold
basically if someone drew a gold card and all the other players drew green cards the action come back to the person who drew a gold card and he has to draw another card , if he drew a green card then it's a mini jackpot
so our game was around 2% of the total jackpot , of course more gold cards means bigger % of the JP and higher stakes also hit bigger share

Shortly after my last comment I hit 6 green cards, sadly I wasn't present for that suspense. Lol
NEXT TIME