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Author Topic: Official Americas Cardroom Thread  (Read 55091 times)
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June 22, 2019, 04:22:02 AM
 #941

Anyone having problems on mobile? I just see a white screen in the blitz poker lobby on the iPhone 6 Plus.
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June 24, 2019, 02:42:58 PM
 #942

Anyone having problems on mobile? I just see a white screen in the blitz poker lobby on the iPhone 6 Plus.

Is not a problem, our Techs are currently working on it to have Blitz back as soon as possible. Apologies for the inconveniences.
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June 25, 2019, 09:07:45 PM
 #943

Good news!


We’ve added dates for when payments will be made to Beast and Sit & Crush race winners.


If you’ve ranked on either leaderboard over the last six weeks or so, you can find out exactly when you can expect to see cash in your account.


Go here https://www.americascardroom.eu/software-upgrade/





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June 27, 2019, 01:36:45 AM
 #944

RAFFLE REMINDER!

Don’t miss out on the chance to win a $2,650 ticket!

Visit our Twitter account for more details.


@ACR_POKER #Venom #Poker #WisdomWednesday

https://twitter.com/ACR_POKER/status/1140763598437998592

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June 27, 2019, 03:26:17 AM
 #945

We will have some scheduled downtime for maintenance tomorrow, Thursday June 27th from approximately 6:50 am - 7:45 am ET.

We appreciate your patience and apologize for any inconvenience.


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June 29, 2019, 02:36:00 AM
 #946

THIS POKER ROOM IS RIGGED - WARNING DO NOT PLAY HERE!!!
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July 05, 2019, 02:20:34 PM
 #947

Has anyone else been having bitcoin withdrawal issues from ACR this week? 

I requested my first withdrawal in some time from them, and did not get a confirmation via email.  Live chat and telephone support were down too, so I got a little worried. I emailed support and got a response after a few hours that my withdrawal had been deffered.  Here is the exact text they sent me:

Please be kindly informed the status of your payout is under Deferred, which means that your request is still waiting for reviewing! Just need to wait until our cash out department check, and you cash out request. Please keep in mind this usually takes around to 24-72 business hour to be approved.

After a little while I logged in and I saw the funds had been credited back to my account. 

So I played a little, and lost a little, and requested another withdrawal.  I have not the email confirmation which they claim to send when you request a withdrawal for a 2nd time.  I sent an email to support a while back and still have not heard back from them.

I'm officially worried about ACR... and I just signed up for their affiliate program a couple weeks back.

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July 06, 2019, 04:26:33 PM
 #948

Has anyone else been having bitcoin withdrawal issues from ACR this week?  

I requested my first withdrawal in some time from them, and did not get a confirmation via email.  Live chat and telephone support were down too, so I got a little worried. I emailed support and got a response after a few hours that my withdrawal had been deffered.  Here is the exact text they sent me:

Please be kindly informed the status of your payout is under Deferred, which means that your request is still waiting for reviewing! Just need to wait until our cash out department check, and you cash out request. Please keep in mind this usually takes around to 24-72 business hour to be approved.

After a little while I logged in and I saw the funds had been credited back to my account.  

So I played a little, and lost a little, and requested another withdrawal.  I have not the email confirmation which they claim to send when you request a withdrawal for a 2nd time.  I sent an email to support a while back and still have not heard back from them.

I'm officially worried about ACR... and I just signed up for their affiliate program a couple weeks back.

As an update, ACR did not honor my multiple withdrawal requests.  They kept returning the funds to my account coming up with stupid excuses and new rules as to why they would not honor my withdrawal.  As far as I'm concerned, do not deposit on a site that causes multiple issues when you try to withdraw.  I've given up on my $500 balance and played it away.  I agree with the previous poster and this is a scam site now.  Screw playing in a $5 million dollar bogus tourney when they cant even afford to pay out a small $500 witdhrawal.  I learnt my lesson and am leaving negative trust for the OP of this thread due to their affiliation with a scam site that does not honor withdrawals and has deceptive withdrawal policies.  Plus there has been no update from the OP, so I assume they are compliant with the scams.  I encourage people who have been scammed by this site to do the same.  If the OP responds I will update this thread.

Another factor in leaving negative trust is the fact that telephone support and live chat do not currently work.  This is probably due to an exit scam that may be pending.

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July 09, 2019, 07:54:27 PM
 #949

Has anyone else been having bitcoin withdrawal issues from ACR this week?  

I requested my first withdrawal in some time from them, and did not get a confirmation via email.  Live chat and telephone support were down too, so I got a little worried. I emailed support and got a response after a few hours that my withdrawal had been deffered.  Here is the exact text they sent me:

Please be kindly informed the status of your payout is under Deferred, which means that your request is still waiting for reviewing! Just need to wait until our cash out department check, and you cash out request. Please keep in mind this usually takes around to 24-72 business hour to be approved.

After a little while I logged in and I saw the funds had been credited back to my account.  

So I played a little, and lost a little, and requested another withdrawal.  I have not the email confirmation which they claim to send when you request a withdrawal for a 2nd time.  I sent an email to support a while back and still have not heard back from them.

I'm officially worried about ACR... and I just signed up for their affiliate program a couple weeks back.

As an update, ACR did not honor my multiple withdrawal requests.  They kept returning the funds to my account coming up with stupid excuses and new rules as to why they would not honor my withdrawal.  As far as I'm concerned, do not deposit on a site that causes multiple issues when you try to withdraw.  I've given up on my $500 balance and played it away.  I agree with the previous poster and this is a scam site now.  Screw playing in a $5 million dollar bogus tourney when they cant even afford to pay out a small $500 witdhrawal.  I learnt my lesson and am leaving negative trust for the OP of this thread due to their affiliation with a scam site that does not honor withdrawals and has deceptive withdrawal policies.  Plus there has been no update from the OP, so I assume they are compliant with the scams.  I encourage people who have been scammed by this site to do the same.  If the OP responds I will update this thread.

Another factor in leaving negative trust is the fact that telephone support and live chat do not currently work.  This is probably due to an exit scam that may be pending.




Please apologize for the delay in my response, I will be more than glad to look into this for you, please provide me your screen name in order to investigate, waiting to help you further.






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July 10, 2019, 07:00:02 PM
 #950

Our payment processing department is still working through all the refunds. Rest assured, you will receive your refund soon.


Thanks for your patience.






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July 10, 2019, 09:31:06 PM
Last edit: July 10, 2019, 09:50:05 PM by ACR Rep
 #951

The #OSSCub3d is around the corner. The madness begins July 21st, right in the middle of the $5 Million Venom. It’s poker overload.

 Are you in?

https://www.americascardroom.eu/online-poker-promotions/oss-cubed/

 #Tournament #Series #Poker #WPN




 
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July 11, 2019, 12:45:25 AM
 #952

Has anyone else been having bitcoin withdrawal issues from ACR this week?  

I requested my first withdrawal in some time from them, and did not get a confirmation via email.  Live chat and telephone support were down too, so I got a little worried. I emailed support and got a response after a few hours that my withdrawal had been deffered.  Here is the exact text they sent me:

Please be kindly informed the status of your payout is under Deferred, which means that your request is still waiting for reviewing! Just need to wait until our cash out department check, and you cash out request. Please keep in mind this usually takes around to 24-72 business hour to be approved.

After a little while I logged in and I saw the funds had been credited back to my account.  

So I played a little, and lost a little, and requested another withdrawal.  I have not the email confirmation which they claim to send when you request a withdrawal for a 2nd time.  I sent an email to support a while back and still have not heard back from them.

I'm officially worried about ACR... and I just signed up for their affiliate program a couple weeks back.

As an update, ACR did not honor my multiple withdrawal requests.  They kept returning the funds to my account coming up with stupid excuses and new rules as to why they would not honor my withdrawal.  As far as I'm concerned, do not deposit on a site that causes multiple issues when you try to withdraw.  I've given up on my $500 balance and played it away.  I agree with the previous poster and this is a scam site now.  Screw playing in a $5 million dollar bogus tourney when they cant even afford to pay out a small $500 witdhrawal.  I learnt my lesson and am leaving negative trust for the OP of this thread due to their affiliation with a scam site that does not honor withdrawals and has deceptive withdrawal policies.  Plus there has been no update from the OP, so I assume they are compliant with the scams.  I encourage people who have been scammed by this site to do the same.  If the OP responds I will update this thread.

Another factor in leaving negative trust is the fact that telephone support and live chat do not currently work.  This is probably due to an exit scam that may be pending.




Please apologize for the delay in my response, I will be more than glad to look into this for you, please provide me your screen name in order to investigate, waiting to help you further.








To comply with the minimum withdrawal have to comply with preconditions? or is it only verified by some admin of the site? since if it is removed I imagine that they should be without problems, in order to speed up the processes of entry and exit of money.

You can find all related information about withdrawals here in this link : https://www.americascardroom.eu/play-poker-for-real-money/cashing-out-your-winnings/general-cash-out-information/
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July 18, 2019, 12:54:42 AM
 #953

It’s World Emoji Day and we want to know your favorite #OSSCub3d series – MOSS (small stakes), OSS (all player types) or BOSS (high roller).


Take advantage of our Twitter Raffle NOW!

CLICK https://twitter.com/ACR_POKER/status/1151583163828883456

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July 20, 2019, 05:49:05 PM
 #954

Got your seat to tomorrow’s Day 1C for the $5 Million Venom tourney?

We’ve got a Satellite tonight at 5:30pm ET guaranteeing 20 seats ($2,650 value each).

The buy-in is $600+30.01.





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July 21, 2019, 01:03:42 PM
 #955

Our $5 Million Venom tourney is finally here, with Day 1C today at 1pm ET.



We’re awarding 50 seats ($2,650 value each) at 11am ET via our Mega Satellite. The buy-in is $200+15.01.



Also, we got 25 seats ($2,650 value each) at 12pm ET via our Venom Step 6/6. The buy-in is $600+30.01.



More info here https://www.americascardroom.eu/online-poker-promotions/5-million-venom/





 
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July 22, 2019, 09:21:31 PM
 #956

We have a big announcement!

Coming on the heels of our current $5 Million Venom, we will host a $6 Million Venom starting right after #Thanksgiving.

See the schedule here, including the four Day 1’s.

#VenomTournament #TheVenom #Venom #5Million

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July 26, 2019, 07:42:44 PM
 #957

We set a world record! The winner of our $5 Million #Venom, @rafaelmoraesgm AKA TheBigKid has received the $1,050,559.50  prize via Bitcoin. This set the GUINNESS WORLD RECORDS™ title for the largest cryptocurrency winning jackpot in an online poker tournament.

#VenomTournament

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July 29, 2019, 09:18:48 PM
 #958

The Online Super Series, the second leg of the $13 Million #OSSCub3d, starts today.

It’s designed for all player types and has $4 Million GTD over 96 tourneys!

Check out the graphic for the Featured Event every day through Friday.


More information


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July 30, 2019, 10:17:23 PM
 #959

By Thursday, August 8th, we will be paying all players their Medals and Combat Points from the Loyalty Program for play between May 20th and July 31st, 2019. After that, it will be a couple more weeks before the Loyalty Program is working live.
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August 03, 2019, 12:06:44 AM
 #960

The 14-day Online Super Series keeps getting more and more exciting! Tomorrow’s (Saturday) Featured Event is a $30,000 GTD ($215 buy-in) at 6pm ET.

See the full schedule here:


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