I got paid only 65% also and 10% came from canada vault and rest came from New York , also there is no record it coming from canada on my transaction just from New York. Canada just all of a sudden had 60$ in it. I tried to redeem through card from New York and is not automatic but when i go though Canada vault its instant...i'm not happy !...When i buy gold it is instant but when i withdraw its 48 hours or plus the weekend..
....Also the affiliate side tracking for impressions is not working since the first of November....seems kinda shady.
I have had no problem with them until october's payouts, this is my 3rd payout. i read somewhere they are exchanging the wrong amount when paying out. For example,
We get paid 5$ CAD and is 3.80 USD .They are taking 380$ USD and exchanging to 2.86$ CAD and then paying us.Some person that doesn't know what they are doing is converting it wrong and then paying us. When i contact support on the affiliate side i got a major attitude from one of them in a email.
***
Subject: Tracking not working???
NOV 05, 2015 | **:40PM EST
BitGold Affiliate Manager replied:
Yes we know what an impression is. We will look into the bug.
Thanks
BitGold Affiliate Manager
NOV 05, 2015 | **:18PM EST
*** replied:
Its not about the clicks its about the impressions, a impression is when
someone goes to the page and scrolls over the ad. You can see the
impressions from last month compared to this month. The only thing that was
changed is the affiliate tracker for the new offer. the purple line is dead
in the graph and if you look here im not the only one. (i showed screen shots of me not the only one with this problem)
as you can see the purple impression line is not registering impressions
and im only getting clicks.
NOV 05, 2015 | **:07PM EST
BitGold Affiliate Manager replied:
Hello,
The platform is working fine. We checked your account and so far in November you have 30 clicks and zero conversions.
Maybe tweak your offer as it seems is not working too well. Or reach a proper audience.
Thanks
BitGold Affiliate Manager
NOV 04, 2015 | **:40AM EST
***replied:
Hi,
I'm not getting any tracking information like impressions in my dash board
only clicks... how is this possible ?? My sites gets a whole lot of traffic
for this not to be working.Also can you check my account? I still haven't
got paid yet for October's conversions,it would help out alot if you could
release today.
Kind Regards,Peter Steadham
NOV 03, 2015 | ***:38AM EST
Gareth replied:
Hi ***,
Thank you for your email! What do you mean by “impressions”?
Regards,
Gareth
Customer Service Representative
BitGold Corp.
www.bitgold.comNOV 02, 2015 | **32PM EST
Original message
***** wrote:
I am not getting any impressions loading in the dashboard is this on your
end because i have added all the right links.. Kind regards ****
Notice the manager has a different tune and doesn't help just says we will look into it instead of trying to figure out that maybe i am doing something wrong he just blows me off.