Poloniex , did anyone get their account frozen..

[Blue_Tiger73]

I dont know where to post this , did anyone else get their account frozen??  i just noticed this last night and of course i asked help desk for help..   im at tier 2 with then and not even a email to notify me that they frozen my account..  first cryptsy but at least cryptsy helped me get most of my funds and i just deposited at polonex  and of course a frozen account they would allows deposits .. its wrongs type of ways to handle a very important business..   please feel free to express your views on crypto exchanges..

 

I don't really use these kind of websites, I am not a trader of Bitcoin and this is one of the reasons I don't trade. I have not experienced anything like this pretty much because I have never traded before. This is why I am not a fan of trading websites, but at least you got most of your Bitcoin back.

[sirslayer]

thats very smart advice tiger

[Blue_Tiger73]

this is once happen to me,its happen if you generate too many address on same time,or too many generte various address.
just contact poloniex and send a message about what happen to you,and they will explain how your account frozen.
this is the site https://poloniex.freshdesk.com/support/home

Yeah. I would expect that if you generated too many addresses, that would happen. But it's nice to see that the website is quite friendly and that they value their customers. By the way, how many addresses do you need to make at the same time for this to happen?

[Blue_Tiger73]

thats very smart advice tiger

No problem man. Just trying to help out the Bitcoin community.

[sirslayer]

update

17 hours ago

my account is still frozen!!!

[crazyearner]

update

17 hours ago

my account is still frozen!!!

Accounts tend only to get frozen for a number of things. 1 multi accounts 2 stuff being done on them that is dodgy. 3 using different locations to login or using VPN or proxy or your ip changing a lot of times to throw security flags up. 4 and often than not people do get banned for this type is spam payments, spamming with very little amounts, this can cause problems for the exchange and slows payments down, and or overload.. I

And looking into your responses you got from support is for spamming payments. Just agree to it and apologies and was not aware of such activities that can lead to account being suspended. They will then once agreed you understand will remove this restriction in place as they are awaiting for you to agree.

Please let me know you understand and I will re enable your account.

Support have offered to re enable your account so long as you agree and understand. For you just sending a lot of hate to them is not going to do you any justice. Just bite your bottom lip, agree, say sorry even if you do not want to. Their many reasons why exchanges will suspend your serves related to payment spam. Looking though all your BTC payments is classed as spamming the system as it can overload and am not going into all details of it and why they ban.. Simply just agree get account re activated and in future just deposit one sum when you have the funds to or stop using their services.

[klutzbelgian]

i use it a very long time and never got problem... try to ask in chat box for a modarator

[mirana12345]

I just checked my account and it seams that everything is fine. Can you update us on weathers there new development regarding your case ?
Do you have multiple accounts there or did you enter wrong login few times ?

[crazyearner]

I just checked my account and it seams that everything is fine. Can you update us on weathers there new development regarding your case ?
Do you have multiple accounts there or did you enter wrong login few times ?

His account was stopped due to spamming payments and admin advised if agreed and so forth then would unlock his account. Read up on my comment above and his above mine. No doubt he getting his sorted so long as he agrees. And other peoples well no idea only thing they can do as I have advised others to send ticket in and be polite and not argue and find out what the cause is and go from their. Never had any problems myself guess that is because I play by the rules and stick to them.

[tom555]

how about now dude?its still frozen?have you try to sent email or support?
i think poloniex have a good customer service,and its must be done for a day.

[BTCBinary]

I dont know where to post this , did anyone else get their account frozen??  i just noticed this last night and of course i asked help desk for help..   im at tier 2 with then and not even a email to notify me that they frozen my account..  first cryptsy but at least cryptsy helped me get most of my funds and i just deposited at polonex  and of course a frozen account they would allows deposits .. its wrongs type of ways to handle a very important business..   please feel free to express your views on crypto exchanges..

 

They only freeze your account if you are suspected to be scamming or to poven to have stolen coins. Either way it is not very good for you to have the account frozen...

[sirslayer]

this is their reason...  its against the law + im a miner.. sometimes you strike a vein ...

Your account is frozen because you have been making an enormous amount of very tiny deposits, please collect such deposits on your desktop wallet and then send larger and less frequent transactions to your Poloniex account.

Please let me know you understand and I will re enable your account.

I apologize for the inconvenience.

Best regards,



I understand

[sirslayer]

it took under 24 hours...  but you guys aint get it... unless you broke the law .. it takes a warrant from the courts to freeze your account .. stand up for your rights . Ronald Reagan says don't let the government get to big.. did you see my link on the early post of this thread 

[sirslayer]

crazyearner

did you get your account frozen?? please read the main thread ..   if you got your account frozen.. then you can make an account which we are gladly to hear and constructively share.. 

[n691309]

crazyearner

did you get your account frozen?? please read the main thread ..   if you got your account frozen.. then you can make an account which we are gladly to hear and constructively share.. 

I am surprised that your account is still frozen, i just used an hour ago to withdraw some alt coins and it worked good (slowly but not frozen)

[sirslayer]

its not frozen no more.. do you read the whole thread

[n691309]

You didn't mentioned correctly that they unlocked your account, from your last post they just tell you the reason, at least change now the title or lock the topic either, i am happy to see that they unlocked your account and you are free to trade/withdraw.

[sirslayer]

n691309

either you're a robot or you can't read English or a slave..  its against the law to freeze an account without proper warrant..  if you made any investment in your life and seeking securities for your earnings ..   you would like I realized we made a BIG mistake investing your savings with unsecured and law breaking concepts from any or form of an exchanges..

[mossmoon]

Poloniex just froze my account for no reason. Cannot trade or withdraw. Support has been unresponsive for 18 hours. Will update.

edit: First email: http://imgur.com/gco1nqi

[~Bitcoin~]

Poloniex just froze my account for no reason. Cannot trade or withdraw. Support has been unresponsive for 18 hours. Will update.

edit: First email: http://imgur.com/gco1nqi

I also have account there, please keep us updating about your case here, i am getting worried. Why your account get frozen man?