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[Mahdirakib]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

[MinerHQ]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

[Mahdirakib]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

[adaseb]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Do you by any chance use a VPN?

Sometimes with a VPN you might end up using the same IP address as another player and it ends up flagging your account as having multiple usernames?

[Mahdirakib]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Do you by any chance use a VPN?

Sometimes with a VPN you might end up using the same IP address as another player and it ends up flagging your account as having multiple usernames?

I never used vpn. I have just sent a email on there support team. Let see what they replay.

[MinerHQ]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Okay, I didn't know that you even can't contact their support team.

You can send a personal message to any of the bitsler support members on this forum or you can directly send a message to Baryom here - https://bitcointalk.org/index.php?action=profile;u=684606

I think their automated system might have flagged your account for some reason that's why you have this problem.

[nydiacaskey01]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Okay, I didn't know that you even can't contact their support team.

You can send a personal message to any of the bitsler support members on this forum or you can directly send a message to Baryom here - https://bitcointalk.org/index.php?action=profile;u=684606

I think their automated system might have flagged your account for some reason that's why you have this problem.

Aside from Baryom, you can also send a PM to this user BitSler support to help you with your query. They are responsive in this forum.

[BitSler support]

[shield132]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Seems you are new here or otherwise level 2 doesn't means active player (forget that), fairness is more  important here than activness.
If I amn't wrong Baryom has gmail too (will try to find later and edit this post, just remember he has, hope I amn't wrong).
You can also send PM to Bitsler, bitsler support, baryom.... Also their another admin is gabriel on bitsler.

[MinerHQ]

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Do you by any chance use a VPN?

Sometimes with a VPN you might end up using the same IP address as another player and it ends up flagging your account as having multiple usernames?

I never used vpn. I have just sent a email on there support team. Let see what they replay.

Did you get any reply from them already? If yes, what is the reason for this issue?

Their support team posted after your message but ignored to answer your query.

[Mahdirakib]

Did you get any reply from them already? If yes, what is the reason for this issue?

Their support team posted after your message but ignored to answer your query.

Yes. They said to me that the system has detected a faucet farm behavior & I'm banned from faucets.

[veleten]

is it me or Bitsler's thread as of lately has been revolving around faucet
its use,legality of faucet wins,faucet bans etc.
I think Bitsler is more than a site with  one of the best faucets around and its thread deserves more discussion of the games,strats and the site itself ,but it seems
like there are so many new accounts joining in every day and online numbers are,probably,the highest I'm seeing in the industry (currently at 1250 players online!)
hence there is so much information and questions about the faucet -people see the faucet as a source of income,which is inherently wrong

[MinerHQ]

Yes. They said to me that the system has detected a faucet farm behavior & I'm banned from faucets.

[img]https://i.imgur.com/H1lRjxx.jpg[/img

I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Your account just restricted from claiming faucet right? not your account fully blocked?

If yes, then how come you even can't send a message to their support team?

I didn't understand why can't you send a message to them directly from your account if your account banned only for faucet claim?

[Mahdirakib]

Your account just restricted from claiming faucet right? not your account fully blocked?

If yes, then how come you even can't send a message to their support team?

I didn't understand why can't you send a message to them directly from your account if your account banned only for faucet claim?

While I try to claim from faucet::                 


While I try to send a message::


But in email they send me a reply you can see it above those reply.

[BitGamer899]

why is the "exchanger" disabled ? same story like always....

[chris200x9]

why is the "exchanger" disabled ? same story like always....

Any particular coin exchange disabled or all coins exchange?

Last time they gave an answer for Burst coin exchange is - we are not an exchange but a gambling site so we will disable when prices are fluctuating a lot. But in the crypto market most of the times prices are fluctuating lot so don't know how they are managing this part.

[BitGamer899]

why is the "exchanger" disabled ? same story like always....

Any particular coin exchange disabled or all coins exchange?

Last time they gave an answer for Burst coin exchange is - we are not an exchange but a gambling site so we will disable when prices are fluctuating a lot. But in the crypto market most of the times prices are fluctuating lot so don't know how they are managing this part.

thats a good point

[bitcoinmasterlord]

why is the "exchanger" disabled ? same story like always....

Any particular coin exchange disabled or all coins exchange?

Last time they gave an answer for Burst coin exchange is - we are not an exchange but a gambling site so we will disable when prices are fluctuating a lot. But in the crypto market most of the times prices are fluctuating lot so don't know how they are managing this part.

thats a good point

exactly it is a valid point, Bitsler is gambling site just for players convenience they allowed exchanging coins in there website.

and I think you need to be level 10+ to be able to use the exchanger.

[veleten]

why is the "exchanger" disabled ? same story like always....

Any particular coin exchange disabled or all coins exchange?

Last time they gave an answer for Burst coin exchange is - we are not an exchange but a gambling site so we will disable when prices are fluctuating a lot. But in the crypto market most of the times prices are fluctuating lot so don't know how they are managing this part.

thats a good point

exactly it is a valid point, Bitsler is gambling site just for players convenience they allowed exchanging coins in there website.

and I think you need to be level 10+ to be able to use the exchanger.

exchanger is working for me perfectly
there are level requirements,you have to be level 10+ to be able to use it
also it can be temporarily turned off when prices are  too volatile
there will be no point for the owner to lose money on exchanges when the prices update every 30 seconds and the rate could go up or down >5% in this period of time

[BitSler support]

Hi guys,

Let's welcome 2 new coins on Bitsler : Monero (XMR) and Ethereum Classic (ETC) !!

They both will be added on monday around 2pm GMT during a quick update

Happy to see this thread so activ, even if I don't always agree with what I'm reading here

As I have read before, Bitsler is not an exchanger or a trading site, so when the market is a bit crazy (prices fluctuaing too much)  the exchanger is disabled to avoid any issue.

About faucets, not much to say in my opinion, yes some accounts are banned from faucets (also sometimes from receiving/sending tips) because our system or an admin has noticed an abuse.
We are always answering to all the question sent to our support even when it's from someone who clearly tried to abuse us.
To be honest I don't think that faucets are a big deal for real gamblers, but it's just my opinion.
By the way we are already working on a new faucet/level/reward system to avoid those issues/questions in the future. It will take some time but it should please everyone:)