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[YOLO_LIFE]

don't know where to start this...

months back I have referred one of my friends to bitsler and I promised him to pay 50% of the commission whatever I receive (which is acceptable as per bitlser). and also my friend used to take small amounts of coins from me and returning them from time to time.


regarding these tips, bitsler found them as something suspicious and they paused/put my withdrawals pending state like 4-5 times.

there was a time when my friend tipped me some coins and when I tried to withdraw them bitsler paused and they said like I need to wager half of the amount whatever the tip I received. so I did that and they processed my withdrawal.

a few days back my friend took like 100 bucks and today he returned me in bitsler in xrp (approx 181 ripples). so when I try to withdraw them bitsler paused my withdrawal and asking me to pass KYC for 100 bucks and saying that they want to do KYC to ensure the account integrity and some bs. they could simply send an email to the registered mail address and confirm with me. no need to forcefully ask for KYC.

**not sure, why I need to give my identity document just to withdraw 100 bucks** again I know they gonna say it is there in tos etc.

dear Barron! I'm requesting you to process my withdraw for this time and yeah I'm not going to use the bitsler account anymore and I'm going to ask my friend to leave bitlser as well and do business elsewhere. I cannot simply sit and contact support for every withdraw.


thanks.

[1714947770]

1714947770

[Mahdirakib]

<snip>

Why you keep repeating the same thing while bitsler manually processed some of your withdrawals for suspicious activity? Lending activity is forbidden at most of the casino. Although you guys doing it as tip but you should made wager with your balance before making withdrawals. Maybe you haven't made any wager and requested for withdrawal after receiving the tip today, right? 181 XRP is 12 times more than the minimum withdrawal limit of Bitsler. Your friend should send the amount to your wallet from his wallet address, not at bitsler account.

The amount doesn't matter. Based on T&C, casino have the rights to ask for KYC if they find anything suspicious. Seems like you were aware about your mistakes and continuously ignored their warnings.

[shasan]

I Have tried to participate on hourly campaign on bitsler but they wont let me allow to join on their campaign as I am not playing on casino. WHy they wont let me join on hourly lottery as I am paying on sportsbook.

[YOLO_LIFE]

<snip>

Why you keep repeating the same thing while bitsler manually processed some of your withdrawals for suspicious activity? Lending activity is forbidden at most of the casino. Although you guys doing it as tip but you should made wager with your balance before making withdrawals. Maybe you haven't made any wager and requested for withdrawal after receiving the tip today, right? 181 XRP is 12 times more than the minimum withdrawal limit of Bitsler. Your friend should send the amount to your wallet from his wallet address, not at bitsler account.

The amount doesn't matter. Based on T&C, casino have the rights to ask for KYC if they find anything suspicious. Seems like you were aware about your mistakes and continuously ignored their warnings.

Honestly, i'm not trying to repeat it. my friend the guy who tipped me 180+ xrp didn't texted me anything and simply tipped me. if he made any prior message then i would have stopped there itself. i don't understand the wager rule. imagine someone won something heavy amount and he tipped the players then players should be able to withdraw the coins without forcefully making them to wager. never heard this wager rule anywhere. this is the first casino so far.


again, i'm requesting barron to check into my issue and process this withdraw. i'm not intrested in processing kyc for a 100 bucks withdraw. from the next time me and my friend will not repeat this again.  this time my friend didn't send me any prior message and he tipped me and asked me to check the account.

[jamyr]

Honestly, i'm not trying to repeating it. my friend the guy who tipped me 180+ xrp didn't texted me anything and simply tipped me. if he made any prior message then i would have stopped there itself. i don't understand the wager rule. imagine someone won something heavy amount and he tipped the players then players should be able to withdraw the coins without forcefully making them to wager. never heard this wager rule anywhere. this is the first casino so far.

don't know where to start this...

months back I have referred one of my friends to bitsler and I promised him to pay 50% of the commission whatever I receive (which is acceptable as per bitlser). and also my friend used to take small amounts of coins from me and returning them from time to time.


regarding these tips, bitsler found them as something suspicious and they paused/put my withdrawals pending state like 4-5 times.

there was a time when my friend tipped me some coins and when I tried to withdraw them bitsler paused and they said like I need to wager half of the amount whatever the tip I received. so I did that and they processed my withdrawal.

a few days back my friend took like 100 bucks and today he returned me in bitsler in xrp (approx 181 ripples). so when I try to withdraw them bitsler paused my withdrawal and asking me to pass KYC for 100 bucks and saying that they want to do KYC to ensure the account integrity and some bs. they could simply send an email to the registered mail address and confirm with me. no need to forcefully ask for KYC.

**not sure, why I need to give my identity document just to withdraw 100 bucks** again I know they gonna say it is there in tos etc.

This is very interesting. You are being given some kind of consideration already. Normally if Bitsler suspect your account to be doing something that their System determined to be doing something suspicious, they ask you to at least wager at least 1x. and/or submit kyc

And I found this on their terms of service:

14.7. We reserve the right to apply a wagering requirement of at least one time the deposit amount if we suspect the player is using our service as a mixer. It is strictly forbidden to use our service for any other purpose than entertainment.

On the bright side, you learned something new.

But still with Live Support : https://www.bitsler.com/en/support

[doomloop]

Let us not make a big deal out of this. Not forgetting to update the terms would have prevented these concerns and discussions but it's still a minor thing. Things like this happens to any big company or any reputable gambling platform.

I am saying exactly that, it is cheeky but it is valid for every single casino which is why it is not really that shocking. So that is why we end up with something that nobody really should be shocked with, because it is something that we all know all too very well. However just because every single casino does it doesn't make it a difference because any casino could come up with a prevention method and handle this a lot better.

Instead of taking the money from scammers which is justified because they tried to scam a casino and lost their money so I understand, you could still find a method to prevent people to even try to scam, that would be a better way to stop, less cheeky. However I agree 100% that this is a very minor thing and not important and all the casinos are doing it so what I am saying is not specific to bitsler at all and definitely about crypto casinos in general.

[fullhdpixel]

Why you keep repeating the same thing while bitsler manually processed some of your withdrawals for suspicious activity? Lending activity is forbidden at most of the casino. Although you guys doing it as tip but you should made wager with your balance before making withdrawals. Maybe you haven't made any wager and requested for withdrawal after receiving the tip today, right? 181 XRP is 12 times more than the minimum withdrawal limit of Bitsler. Your friend should send the amount to your wallet from his wallet address, not at bitsler account.

The amount doesn't matter. Based on T&C, casino have the rights to ask for KYC if they find anything suspicious. Seems like you were aware about your mistakes and continuously ignored their warnings.

I have to say the number one tactic of any person who does anything against the rules is the fact that they are not "responsible" for anything they have done. It has always been like that forever, when someone does something that doesn't go on with the rules they end up saying that the rules are not fair or whatever and they always play the victim. That is definitely the first rule, they just play the victim and say that what they do is something normal and if the rules are against it then the rules are unfair.

Second stop is to bother people, how? They will write to bitcointalk topic, they will write under twitter tweets, they will write to instagram if there is one, they will keep pestering the casino and the users until they get what they want. These are the two steps that they take, and if they end up failing, then they give up, but it is always these two steps one way or another.

[shasan]

a few days back my friend took like 100 bucks and today he returned me in bitsler in xrp (approx 181 ripples). so when I try to withdraw them bitsler paused my withdrawal and asking me to pass KYC for 100 bucks and saying that they want to do KYC to ensure the account integrity and some bs. they could simply send an email to the registered mail address and confirm with me. no need to forcefully ask for KYC.

If you refer your friend then thats okay but if you operate multiple account or they suspect that you may operate duplicate account then they may ask to verify kyc as you referred for taking referral bonus. If they send email then that cant be verify that you are unique user. Because you may create and/or buy an unlimited email accounts.

[panjul07]

I Have tried to participate on hourly campaign on bitsler but they wont let me allow to join on their campaign as I am not playing on casino. WHy they wont let me join on hourly lottery as I am paying on sportsbook.

Because it is simply that the hourly lottery is a promotion for the casino games only. The entry is based on your rolled number while playing the casino games especially dice.

[Juggy777]

a few days back my friend took like 100 bucks and today he returned me in bitsler in xrp (approx 181 ripples). so when I try to withdraw them bitsler paused my withdrawal and asking me to pass KYC for 100 bucks and saying that they want to do KYC to ensure the account integrity and some bs. they could simply send an email to the registered mail address and confirm with me. no need to forcefully ask for KYC.

If you refer your friend then thats okay but if you operate multiple account or they suspect that you may operate duplicate account then they may ask to verify kyc as you referred for taking referral bonus. If they send email then that cant be verify that you are unique user. Because you may create and/or buy an unlimited email accounts.

@shasan while this is a small transaction but it looks suspicious to me, and I believe that the team is concerned about money laundering, hence I feel that they have asked for his KYC documents. Furthermore if he’s not using multiple accounts and isn’t involved in money laundering then he should give his KYC documents to the support team.

[jamyr]

I Have tried to participate on hourly campaign on bitsler but they wont let me allow to join on their campaign as I am not playing on casino. WHy they wont let me join on hourly lottery as I am paying on sportsbook.

Because it is simply that the hourly lottery is a promotion for the casino games only. The entry is based on your rolled number while playing the casino games especially dice.

Maybe he is referring to the information available on the info tab of this promotion. Right now it says all games are accepted. Not specifying that Sports promotions arent included.

Simply adding a Sports-Bets not included could be more informational.

[shasan]

a few days back my friend took like 100 bucks and today he returned me in bitsler in xrp (approx 181 ripples). so when I try to withdraw them bitsler paused my withdrawal and asking me to pass KYC for 100 bucks and saying that they want to do KYC to ensure the account integrity and some bs. they could simply send an email to the registered mail address and confirm with me. no need to forcefully ask for KYC.

If you refer your friend then thats okay but if you operate multiple account or they suspect that you may operate duplicate account then they may ask to verify kyc as you referred for taking referral bonus. If they send email then that cant be verify that you are unique user. Because you may create and/or buy an unlimited email accounts.

@shasan while this is a small transaction but it looks suspicious to me, and I believe that the team is concerned about money laundering, hence I feel that they have asked for his KYC documents. Furthermore if he’s not using multiple accounts and isn’t involved in money laundering then he should give his KYC documents to the support team.

I agree with you and for referral commission there are a lot of people who create multiple alternatives  accounts to get referral commission. In these case admin ofany sites can ask kyc if they suspect. For money laundering I think it is not as it is a small amount the thing I think nothing but alt account.

[tygeade]

Let us not make a big deal out of this. Not forgetting to update the terms would have prevented these concerns and discussions but it's still a minor thing. Things like this happens to any big company or any reputable gambling platform.

I am saying exactly that, it is cheeky but it is valid for every single casino which is why it is not really that shocking. So that is why we end up with something that nobody really should be shocked with, because it is something that we all know all too very well. However just because every single casino does it doesn't make it a difference because any casino could come up with a prevention method and handle this a lot better.

Instead of taking the money from scammers which is justified because they tried to scam a casino and lost their money so I understand, you could still find a method to prevent people to even try to scam, that would be a better way to stop, less cheeky. However I agree 100% that this is a very minor thing and not important and all the casinos are doing it so what I am saying is not specific to bitsler at all and definitely about crypto casinos in general.

It is not about being cheeky or being valid, it is about not being possible at all. You think that there is a prevention possibility but it is not available, all these people are not doing something cheeky because they just want the money, they are doing it because there is no way to prevent it. Let's take double spenders for example, they double spend, if they lose they end up getting their money back from the double spend, if they win then they let it be and then take the winning bet out, so in this case they either win or lose nothing, that is how it works.

Technically speaking there is no way to "prevent" it, but it is obvious when they do it, so what can you do? You catch them after you do it. Think about it like laws in a nation, you rarely ever stop people from committing a crime, but you can jail them after they do it, sort of like that.

[jamyr]

First thing I saw when I came to Bitsler today are these awesome Olympics-related Promotions!!!

Not one, not two but three!!!

One!

https://www.bitsler.com/en/olympics-promo

Two!

https://www.bitsler.com/en/olympics-records-promo

Three!

https://www.bitsler.com/en/olympics-basketball-promo

[shasan]

Before about more than 3 hours I am trying to claim nitro which should be claim each hour. But my claiming option of nitro is not available on my account jn these more than 3 hours. Is there anyone who is facing the same problem? Is there any admin available who can resolve my case??

[panjul07]

Before about more than 3 hours I am trying to claim nitro which should be claim each hour. But my claiming option of nitro is not available on my account jn these more than 3 hours. Is there anyone who is facing the same problem? Is there any admin available who can resolve my case??

Its been so long time for me not playing at bitsler, and this is the first time I heard about nitro.
Would you mind to tell me about this in more details, is it a new bonus at bitsler and if it is true then how to get it?
The only one thing I know which is claimable at bitsler is its BTSLR coin, is the nitro something similar to this BTSLR coin?
Anyway, it is better to contact live support for your issue as I think that's the fastest way to get in touch with them for any issues.

[shasan]

Before about more than 3 hours I am trying to claim nitro which should be claim each hour. But my claiming option of nitro is not available on my account jn these more than 3 hours. Is there anyone who is facing the same problem? Is there any admin available who can resolve my case??

Its been so long time for me not playing at bitsler, and this is the first time I heard about nitro.
Would you mind to tell me about this in more details, is it a new bonus at bitsler and if it is true then how to get it?
The only one thing I know which is claimable at bitsler is its BTSLR coin, is the nitro something similar to this BTSLR coin?
Anyway, it is better to contact live support for your issue as I think that's the fastest way to get in touch with them for any issues.

I do not know either it was enable earlier or not. But I know about nitro about more than one year. It is only available for platinum or above rank's users. Nitro is not something like bitsler coin. Hence it is real money which can be receive by bitcoin/ethereum or something else. But till now I have seen only bitcoin and ethereum. The currency depends on the admin.

[panjul07]

Before about more than 3 hours I am trying to claim nitro which should be claim each hour. But my claiming option of nitro is not available on my account jn these more than 3 hours. Is there anyone who is facing the same problem? Is there any admin available who can resolve my case??

Its been so long time for me not playing at bitsler, and this is the first time I heard about nitro.
Would you mind to tell me about this in more details, is it a new bonus at bitsler and if it is true then how to get it?
The only one thing I know which is claimable at bitsler is its BTSLR coin, is the nitro something similar to this BTSLR coin?
Anyway, it is better to contact live support for your issue as I think that's the fastest way to get in touch with them for any issues.

I do not know either it was enable earlier or not. But I know about nitro about more than one year. It is only available for platinum or above rank's users. Nitro is not something like bitsler coin. Hence it is real money which can be receive by bitcoin/ethereum or something else. But till now I have seen only bitcoin and ethereum. The currency depends on the admin.

Oh I see, I'm far away to Platinum at Bitsler due to my inactivity for years so that's why I have never heard about it before.
How about the amount of this nitro, is it depending on your wagering activity in a specific period of time or it is a fixed one?
Seems that I need to find more information about the benefits of being Platinum users (and above) at Bitsler, thanks anyway for the answer.

[shasan]

Oh I see, I'm far away to Platinum at Bitsler due to my inactivity for years so that's why I have never heard about it before.
How about the amount of this nitro, is it depending on your wagering activity in a specific period of time or it is a fixed one?
Seems that I need to find more information about the benefits of being Platinum users (and above) at Bitsler, thanks anyway for the answer. 

Once you are platinum user or above then nitro option might be shown on your profile. If it not be shown then you have to contact with them for the option. If already shown then you have to ask them to activate nitro. The amount you will receive on the time of activation you will receive same amount base on usd on 7 days. Before it was base on bitcoin but now it is base on usd. And after the week you have to send message again and ask them to activate again and it will continue like each week then again...............

[jamyr]

Oh I see, I'm far away to Platinum at Bitsler due to my inactivity for years so that's why I have never heard about it before.
How about the amount of this nitro, is it depending on your wagering activity in a specific period of time or it is a fixed one?
Seems that I need to find more information about the benefits of being Platinum users (and above) at Bitsler, thanks anyway for the answer. 

Once you are platinum user or above then nitro option might be shown on your profile. If it not be shown then you have to contact with them for the option. If already shown then you have to ask them to activate nitro. The amount you will receive on the time of activation you will receive same amount base on usd on 7 days. Before it was base on bitcoin but now it is base on usd. And after the week you have to send message again and ask them to activate again and it will continue like each week then again...............

"might show up. . "

Guessing not everybody who ranked Platinum gets to have the nitro feature.
But since you posted this on public, I guess everybody who didnt know would be asking for it.