Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money

[hogarth]

Are debit credit cards like Wirex subject to the new Common Reporting Standard?
https://en.wikipedia.org/wiki/Common_Reporting_Standard

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[threediceceelo]

hi, I can't verify my mobile phone, verification code doesn't come.

[gosha@e-coin]

Are debit credit cards like Wirex subject to the new Common Reporting Standard?
https://en.wikipedia.org/wiki/Common_Reporting_Standard

here is the official reply from the issuing bank:

So far our position is going in line with the following statement: Gibraltar is classed as an "Early Adopter" of the OECD's CRS (Common Reporting Standard). As such, unless otherwise defined, WaveCrest would be subject to the same reporting obligations as any other financial institution located in any jurisdiction which has adopted the CRS. However, the classes of reporting institutions have not yet been fully defined and there is a possibility that e-money firms (such as WaveCrest) may be exempted. Until such time as a final decision is taken by the authorities we will not be able to confirm fully.

So you can rely on it whenever you have such questions, until we ourselves will get more clarity regarding CRS influence on e-money.

[gosha@e-coin]

hi, I can't verify my mobile phone, verification code doesn't come.

have you contacted support@wirexapp.com from your registered e-mail?

[threediceceelo]

hi, I can't verify my mobile phone, verification code doesn't come.

have you contacted support@wirexapp.com from your registered e-mail?

yes, I have.
I have received email but after almost 24 hours the problem hasn't been resolved yet. I can't even imagine how much time it will take to resolve real problem.

Your request (16205) has been received by our support team. Your ticket will be assigned and replied soon.

[kointrend]

It's me or is not possible log-in or/and create a new account?

[gosha@e-coin]

It's me or is not possible log-in or/and create a new account?

where are you trying? e-coin.io, wirexapp.com or mobile app?

[kointrend]

It's me or is not possible log-in or/and create a new account?

where are you trying? e-coin.io, wirexapp.com or mobile app?

Well...
My account was made on wirexapp.com but now seems I only can enter from e-coin.io  !?  
Two days trying to acces in my account and one still waiting a response from support@wirexapp.com
No info on twitter by @wirexapp and ...I found you just  because I tried on bitcointalk.
I know that e-coin was the old name (but not so old, it seems) but I think I will be waiting for they cleaning some mess before to do anything more.
Thanks anyway.

[kointrend]

Good! In this very moment I got acces directly from wirex.
 Indeed I hope support will give me some explanation,

[Hazir]

Looking for any Australians having issues actually being able to use a physical Wirex card within Australia without it being declined all the time. So far I think I have tried to make a purchase on every single banks EFT machine that is available to me and declined every single time. Can't even add the card to PayPal as the authorization transaction is declined as well...PayPal basically say it would work if the transaction was authorized.

So far Wirex email support has been extremely unhelpful and no idea what else to try.

If that is the case it seems their card is not backed by any major operator, thus is not recognized by standard banking systems.

What type of card they are issuing anyway? I tried to search for the card type on thir site but I couldn't find anything about it (apart from nondescript image of a card without a logo).

[Wirex]

It's me or is not possible log-in or/and create a new account?

where are you trying? e-coin.io, wirexapp.com or mobile app?

Well...
My account was made on wirexapp.com but now seems I only can enter from e-coin.io  !?  
Two days trying to acces in my account and one still waiting a response from support@wirexapp.com
No info on twitter by @wirexapp and ...I found you just  because I tried on bitcointalk.
I know that e-coin was the old name (but not so old, it seems) but I think I will be waiting for they cleaning some mess before to do anything more.
Thanks anyway.

Weird. I have not see any message from you on Twitter. Will you please give us your wirex registered email and your support ticket number? Sorry for the inconvenience

[Wirex]

Hi there,

According to your page here : https://wirexapp.com/card.html , there is Card to Card transfer fees ? Is it the fees for card to card (of same account) or between two different users ? I can't seem to find the features on the E-coin.io website though

This feature has not been implemented yet. In a few moths you will be able to send funds between your own Wirex cards.

[Wirex]

Nothing can be found here https://blog.wirexapp.com/buy-bitcoin-paypal you should remove it from your ann page if you no longer offer the service.

If you have a verified Wirex Virtual Visa, It works pretty fine In a lot of places. Check the right link:
https://wirexapp.com/blog/how-to-buy-bitcoins-with-paypal/

[kointrend]

It's me or is not possible log-in or/and create a new account?

where are you trying? e-coin.io, wirexapp.com or mobile app?

Well...
My account was made on wirexapp.com but now seems I only can enter from e-coin.io  !?  
Two days trying to acces in my account and one still waiting a response from support@wirexapp.com
No info on twitter by @wirexapp and ...I found you just  because I tried on bitcointalk.
I know that e-coin was the old name (but not so old, it seems) but I think I will be waiting for they cleaning some mess before to do anything more.
Thanks anyway.

Weird. I have not see any message from you on Twitter. Will you please give us your wirex registered email and your support ticket number? Sorry for the inconvenience

At that time by "No info on twitter by @wirexapp" I meant no general info or announce about an eventual issue to entry in the wirex account...sorry for the misunderstood.

You response me in no time when I asked explicitely about other subject, muchas gracias!

That was my support tiket number  #16622 ...if you still need my mail I'll send you for pm

Best regards

[Buds]

Looking for any Australians having issues actually being able to use a physical Wirex card within Australia without it being declined all the time. So far I think I have tried to make a purchase on every single banks EFT machine that is available to me and declined every single time. Can't even add the card to PayPal as the authorization transaction is declined as well...PayPal basically say it would work if the transaction was authorized.

So far Wirex email support has been extremely unhelpful and no idea what else to try.

If that is the case it seems their card is not backed by any major operator, thus is not recognized by standard banking systems.

What type of card they are issuing anyway? I tried to search for the card type on thir site but I couldn't find anything about it (apart from nondescript image of a card without a logo).

The physical card being issued is sporting a Mastercard logo and the issuer is stated as being Wave Crest Holdings Limited.

Conveniently I was able to add my card to PayPal about a week after making that post and it has been working flawlessly since so I'm happy at the moment. Not being able use it within Australia has probably been put in the too hard basket .

[bpovtmg]

Hey, Wirex!

Just wanted to check why after having applied for a virtual card in your app a couple of days ago, it's still not issued?

I filed a support ticket today, received a message that my ticket is being reviewed and then silence ....

Btw, uquid issued that card in a couple of minutes :-)

[gosha@e-coin]

Hey, Wirex!

Just wanted to check why after having applied for a virtual card in your app a couple of days ago, it's still not issued?

I filed a support ticket today, received a message that my ticket is being reviewed and then silence ....

Btw, uquid issued that card in a couple of minutes :-)

normally virtual cards are issued within seconds. If that is not the case, there must be an issue.
what's your registered e-mail?

[mrsalvadore]

Company is good but many bugs or problems with them all the time,
Can't buy any bitcoin with they card on main page about 2 weeks.
Don't hold your BTC in they wallet, many people got hacked..

[wootcake]

Been using Wirex/e-coin for a few months now. Very happy with their service. 

Pros:

• Shipping with their express option was ridiculously fast, got my card within 2 days
• Submitted KYC documents and have been approved just 24 hours later
• Excellent support, always replied in a timely manner
• A while ago I got my card skimmed and a bunch of huge large amount transactions were made, they sent me the form to file a claim and I had my money back within 10 days
• Never ever had a transaction refused in physical store or online. Could even use the card for car/hotel reservations/authorizations

Cons:

• The BTC rate they use when you top up your card with EUR is always too low; currently 563€ is what they give you, compared to Kraken's 584€ and Bitstamp's 583€ rate. 3.5% difference is quite a lot..
• Cards don't support NFC payments which has become a standard by now
• Their transition to Wirex is rather confusing, it has been going on for months but still need to use the old site to manage your card.. even have 2 different facebook pages 
• No possibility to change PIN of the card (In Europe it seems to be a standard that you can only change the PIN at an ATM of the issuing bank, which is in this case, impossible, I tried at least 10 different bank ATMs)
• You are forced to have SMS notifications enabled for transactions; they are completely useless and annoying when you already have the Wirex App with Push notifications..

[mrsalvadore]

Don't use this COMPANY till they fix all they bug's !
EUR => BTC  Pending more 2 weeks !
This company is money laundering, hackers use this to PAYPAL hacked account to BTC..