Here's another non-payment trend I've noticed.
Even well after each leg of a parlay has been scored as a win, the bet has not paid out. As I'm writing this, for example, the bet:
http://www.bitcoinsports.eu/bet/811a7has 3 legs that have been scored as wins for >24, >24 and at least 6 hours, respectively. This pretty clearly shows that all parlay bets are being paid out manually. Bit365, in the interest of transparency,
could you please clarify to your customers if I am correct that, at present,
ALL bets are being paid out manually? If that's true, I can certainly understand why there's a huge backlog.
P.S. Please respond to BTCBlade before bothering to respond to my question. His complaint gets to the core concerns shared by all of your customers--your book's liquidity. If you have no many to pay out winning bets, then automation isn't much of a concern!
Edit: The referenced bet paid out ~5 minutes after I posted this. More importantly, Bit365 answered my question just as quickly. Thanks for your prompt attention to both.