Yesterday I went to login and says my Username doesn't exist, witch its not possible. I placed orders days before.
I sent a email to what i think its from them but got no answer, so I came here to someone inform me what its the corrects emails or way to contact them.
Hello
If you are a Customer of Livecoin and you cannot get access to your account due to: loss of Google 2-FA, blocking of IP address or for any other reason, please, send a request to
help@livecoin.net with detailed description of the issue. Account access recovery requests will only be accepted if they are sent from the same e-mail address as was used to open your account at registration.
Hello, thanks so much for answer me. That was the email i have sent request. How many days support takes to answer?
I didn’t loss 2-FA, ip its not blocked nor my email shows anything out of usual like not authorized login or others. Last time i could login, before saying Username doesn't exist, was to change my orders from my last deposit of day 20 and was all normal.
Sorry but this its very stress so I would ask you to ask support to dont forget to answer me and fix my account. Thanks.