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realbigs21024
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November 08, 2016, 10:59:20 PM |
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I have sent many emails and had an answer, they asked for all my info and screenshots. i provided everything and they will not respond after many emails now i still do not have my heat how can i get help
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mm0104
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November 09, 2016, 12:08:44 PM |
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I have sent many emails and had an answer, they asked for all my info and screenshots. i provided everything and they will not respond after many emails now i still do not have my heat how can i get help
What was the problem in the first place? Are you still in control of the adress you have sent your investment from? |
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Eliphaz Fimk (OP)
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November 09, 2016, 02:40:55 PM |
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Have your say in the HEAT logo decision advisory community poll: http://heatledger.net/index.php?topic=29.0 |
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pieterjanvh
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November 09, 2016, 04:52:42 PM |
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None of the above. If I had to choose it would be 1 or 6.
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stereotype
Legendary
 Offline
Activity: 1554
Merit: 1000
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November 09, 2016, 04:57:59 PM |
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Are more people having trouble to claim there tokens?
Im in a right pickle. I cant locate my actual FIM address, but have my 12 word password that was created when i sent the FIM to......  ? Confused as hell. EDIT: OK so i located the FIM account number through the NXT account they were originally sent to in 2014. Ive progressed the HEAT claim portal to a point where im asked to send the 1.9FIMK from the FIM account to.... FIM-4GY6-LCEB-BPEU-DZGGZ How do i do that? From the portal im currently on? But thats not my FIM account, so.....? Go to https://lompsa.com/#/start and login there with your 12 word Seed. The Seed is the Key to your Account, like in nxt. There you can manage your FIMK Account. I did it that way too and it worked fine. Cheers fella. I managed to send and validate the account. The HEAT claim portal validated the account, but should i have received tokens there? Cos nothing. |
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mm0104
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November 09, 2016, 05:05:10 PM |
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No, it's supposed to be like that. The real tokens will be distributed with the genesis block when the mainnet launches. It should only take some more days until that.
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stereotype
Legendary
Offline
Activity: 1554
Merit: 1000
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November 09, 2016, 05:07:20 PM |
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No, it's supposed to be like that. The real tokens will be distributed with the genesis block when the mainnet launches. It should only take some more days until that.
Ok cheers. Excuse my blond moment. |
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megashira1
Legendary
Offline
Activity: 1146
Merit: 1000
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November 09, 2016, 06:28:17 PM |
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None of the logos are spectacular tbh.
No. 1 is the least uninteresting
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riceberry
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November 09, 2016, 09:01:39 PM |
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None of the logos are spectacular tbh.
No. 1 is the least uninteresting
The actual colours proposed adds a whole new dimension to the logos. |
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HmmMAA
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November 09, 2016, 09:21:49 PM |
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I think 4 and 5 are the best , because of the illusion ( am i the only one that sees it ? Oh , maybe i need a shrink )
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"It is hard to imagine a more stupid or more dangerous way of making decisions than by putting those decisions in the hands of people who pay no price for being wrong." Thomas Sowell |
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VanBreuk
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November 09, 2016, 09:28:36 PM |
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Are more people having trouble to claim there tokens?
I am. Few days ago I tried to claim a NXT investment, but the 2 NXT tx was not received. Still I tried to send regardless my 1 NXT verification tx from investment account to the address provided ( https://www.mynxt.info/transaction/16382802873746269755) and the Heat client kept trying to run verification without success, no other options to try but wait. Today I tried again and after entering my PIN it won't even login. Using 0.1.1. Has a new client been released? Can anyone help? |
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riceberry
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November 09, 2016, 09:31:39 PM |
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Are more people having trouble to claim there tokens?
I am. Few days ago I tried to claim a NXT investment, but the 2 NXT tx was not received. Still I tried to send regardless my 1 NXT verification tx from investment account to the address provided ( https://www.mynxt.info/transaction/16382802873746269755) and the Heat client kept trying to run verification without success, no other options to try but wait. Today I tried again and after entering my PIN it won't even login. Using 0.1.1. Has a new client been released? Can anyone help? Sorry to hear about your troubles. There is a new client released, some server connections were changed. Check https://github.com/Heat-Ledger-Ltd/heat-ui/releasesHave you tried clicking on the support button in the bottom right corner if it still doesn't work on the new client? |
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VanBreuk
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November 09, 2016, 09:44:56 PM |
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Are more people having trouble to claim there tokens?
I am. Few days ago I tried to claim a NXT investment, but the 2 NXT tx was not received. Still I tried to send regardless my 1 NXT verification tx from investment account to the address provided ( https://www.mynxt.info/transaction/16382802873746269755) and the Heat client kept trying to run verification without success, no other options to try but wait. Today I tried again and after entering my PIN it won't even login. Using 0.1.1. Has a new client been released? Can anyone help? Sorry to hear about your troubles. There is a new client released, some server connections were changed. Check https://github.com/Heat-Ledger-Ltd/heat-ui/releasesHave you tried clicking on the support button in the bottom right corner if it still doesn't work on the new client? Thank you for the quick reply. I updated the client and logged in correctly now, but I still cannot finish the claim process. I sent a message to support. |
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Alohaboy?!
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November 09, 2016, 09:45:28 PM |
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i would go with number 4 or 6. should´t be too boring.
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riceberry
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November 09, 2016, 09:49:35 PM |
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Are more people having trouble to claim there tokens?
I am. Few days ago I tried to claim a NXT investment, but the 2 NXT tx was not received. Still I tried to send regardless my 1 NXT verification tx from investment account to the address provided ( https://www.mynxt.info/transaction/16382802873746269755) and the Heat client kept trying to run verification without success, no other options to try but wait. Today I tried again and after entering my PIN it won't even login. Using 0.1.1. Has a new client been released? Can anyone help? Sorry to hear about your troubles. There is a new client released, some server connections were changed. Check https://github.com/Heat-Ledger-Ltd/heat-ui/releasesHave you tried clicking on the support button in the bottom right corner if it still doesn't work on the new client? Thank you for the quick reply. I updated the client and logged in correctly now, but I still cannot finish the claim process. I sent a message to support. Is there an error message when you click verify ? Did you wait for a confirmation of your transaction sent before clicking 'verify' ? I used BTC for the ICO, so I can only speak for my smooth experience. Sometimes there is a live support agent available for help too (I suppose the live support was unavailable for you at this time). |
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VanBreuk
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November 09, 2016, 10:05:42 PM |
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Is there an error message when you click verify ? Did you wait for a confirmation of your transaction sent before clicking 'verify' ? I used BTC for the ICO, so I can only speak for my smooth experience. Sometimes there is a live support agent available for help too (I suppose the live support was unavailable for you at this time).
I don't get to the verification point. Right now I cannot go past the second Claim stage, where the client confirms that passphrase has been properly backed up. With the checkbox marked, "Continue" does nothing. Running 0.1.1b on Ubuntu 14.04. |
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riceberry
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November 09, 2016, 10:15:54 PM |
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Is there an error message when you click verify ? Did you wait for a confirmation of your transaction sent before clicking 'verify' ? I used BTC for the ICO, so I can only speak for my smooth experience. Sometimes there is a live support agent available for help too (I suppose the live support was unavailable for you at this time).
I don't get to the verification point. Right now I cannot go past the second Claim stage, where the client confirms that passphrase has been properly backed up. With the checkbox marked, "Continue" does nothing. Running 0.1.1b on Ubuntu 14.04. Hmm interesting. I see, I try it with mine and the continue button works, but I already did the verification so the call will be slightly different. I'm sure the support will get back to you. |
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Kazadar
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November 09, 2016, 10:23:44 PM |
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None of the logos are spectacular tbh.
No. 1 is the least uninteresting
The actual colours proposed adds a whole new dimension to the logos. Yes, I can only recommend that everyone takes a look at the originals before deciding. |
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riceberry
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November 09, 2016, 10:26:11 PM |
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None of the logos are spectacular tbh.
No. 1 is the least uninteresting
The actual colours proposed adds a whole new dimension to the logos. Yes, I can only recommend that everyone takes a look at the originals before deciding. Yes, please look at originals with colour. I think from a past of studying design for a while, perspective, 4 and 5 are too complex. I think 3,1,6 are the best options, respectively. |
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teletobi
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November 09, 2016, 10:32:17 PM |
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None of the logos are spectacular tbh.
No. 1 is the least uninteresting
The actual colours proposed adds a whole new dimension to the logos. Yes, I can only recommend that everyone takes a look at the originals before deciding. Yes, please look at originals with colour. I think from a past of studying design for a while, perspective, 4 and 5 are too complex. I think 3,1,6 are the best options, respectively. Same to me, I prefer 6. Logos should not be too complex. Just go and look how the Logos of Apple and Starbucks changed in time... |
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