SilentMining
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Merit: 10
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November 15, 2017, 10:35:42 PM |
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I bought ten Ebit E9 Plus miner and six of them need warranty repair.
I've had some trouble getting the warranty repair process forward.
So I'm posting this here so that everyone knows the situation.
As soon as things go better and forward with the warranty repairs, I will post here again.
I hope they step up with this and do the warranty repairs.
Because bad handling with warranty repairs means bad PR, which means less sales orders.
Totally agree that post-sales support absolutely sucks. I can't get them to even reply to how I can buy a new fan for my unit. I get that maybe them sending a single fan isn't viable, but at least have some replies to the skype messages. They're great to respond during the sale process, of course. I had a bad fan on one of mine- no help. I found a 2.7v fan but having trouble finding the connector for it.
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onegiantcock
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November 18, 2017, 02:52:38 PM |
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If you have a problem try swapping the hashing boards & be sure to hold the reset for a full 30 seconds
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SilentMining
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November 18, 2017, 08:57:06 PM |
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Thanks for the link. Will order a set and try it out.
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CassiusV
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Proud Mary
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November 19, 2017, 10:33:32 AM |
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I cant make up my mind yet if i should buy one e9 or not. What do you advise me?
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flamengo10
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November 19, 2017, 12:36:22 PM |
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interested if they are legit
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freegeek
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November 19, 2017, 01:06:48 PM |
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they are legit, I currently have 10 E9 (6TH) up and running and 2 E9 Plus that will be delivered in a few days. The ordering process is a bit of a mess and so is the support but the hardware is real and working. I do have to say that they are not the most reliable, I have 2 miners that have issues. Also their PSU are crap, I have 2 broken PSU after 1 month of use. I order Ebit because they are the only one that can actually deliver miners within a reasonable timeframe. Every day that you have to wait on your miner is a day that you are not earning. That's why I dont go with Avalon or Antminer, I have no interest in a miner that can be delivered in 2 months.
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CassiusV
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Proud Mary
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November 19, 2017, 02:24:32 PM |
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they are legit, I currently have 10 E9 (6TH) up and running and 2 E9 Plus that will be delivered in a few days. The ordering process is a bit of a mess and so is the support but the hardware is real and working. I do have to say that they are not the most reliable, I have 2 miners that have issues. Also their PSU are crap, I have 2 broken PSU after 1 month of use. I order Ebit because they are the only one that can actually deliver miners within a reasonable timeframe. Every day that you have to wait on your miner is a day that you are not earning. That's why I dont go with Avalon or Antminer, I have no interest in a miner that can be delivered in 2 months.
What is the real power consumption of their psu compared to s9?
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freegeek
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November 20, 2017, 06:59:35 PM |
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they are legit, I currently have 10 E9 (6TH) up and running and 2 E9 Plus that will be delivered in a few days. The ordering process is a bit of a mess and so is the support but the hardware is real and working. I do have to say that they are not the most reliable, I have 2 miners that have issues. Also their PSU are crap, I have 2 broken PSU after 1 month of use. I order Ebit because they are the only one that can actually deliver miners within a reasonable timeframe. Every day that you have to wait on your miner is a day that you are not earning. That's why I dont go with Avalon or Antminer, I have no interest in a miner that can be delivered in 2 months.
What is the real power consumption of their psu compared to s9? . 9.5kW for 9 miners (1 needs to be repaired). This for the E9 not the E9 plus
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smartass111
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November 20, 2017, 07:15:31 PM |
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how to change web password for admin ? or there should be totally isolated LAN network ?
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vadiara50
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November 22, 2017, 07:01:03 AM |
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I bought ten Ebit E9 Plus miner and six of them need warranty repair.
I've had some trouble getting the warranty repair process forward.
So I'm posting this here so that everyone knows the situation.
As soon as things go better and forward with the warranty repairs, I will post here again.
I hope they step up with this and do the warranty repairs.
Because bad handling with warranty repairs means bad PR, which means less sales orders.
Please tell me about your warranty repair? You've got miners in China? or in another country? what happened next? Thanks
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adrift
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November 22, 2017, 05:36:21 PM |
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Hello! Can anyone tell me how possible to change standart login/pass in web login form ebit e9PLUS miner? Maybe anyone know password for SSH ? HELP
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Oxide-ZA
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November 22, 2017, 06:53:38 PM |
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Also looking for the SSH password I would love to get Minera talking to these miners
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adrift
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November 22, 2017, 07:30:44 PM |
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I'm trying to contact skype why_184 and Wechat/Whatsapp: +86-15336559707 thttp://ebang.com.cn about password change/SSH but no luck
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smartass111
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November 23, 2017, 11:03:19 AM |
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I've also asked multiple times in skype for root password - no luck too I saw some posts, if you have some HW problems - they help to solve using teamviewer and putty and enter 8-symbol password may be someone just need finally start keylogger and ask them for help ?
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Bloody Mary
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November 23, 2017, 02:30:19 PM |
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Wesbite says 140W/TH so close to 900 watts
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Oxide-ZA
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November 23, 2017, 05:37:41 PM |
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Has anyone enabled extranonce.subscription for Nicehash? I've tried "stratum+tcp://sha256.eu.nicehash.com:3334#xnsub" and the miner fails to connect, without the "#xnsub" it connects fine but obviously no xnsub Any ideas
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CassiusV
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Proud Mary
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November 23, 2017, 07:22:17 PM |
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So based on everyone experience untill now...is this miner worth the money or not? I dont know if i should order it or not.
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wavelengthsf
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November 23, 2017, 08:20:33 PM |
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So based on everyone experience untill now...is this miner worth the money or not? I dont know if i should order it or not.
It does what its advertised to do, but if something breaks, you're going to have a tough time. I'd get an Avalon over this one. Even Bitmain has better post-sales support.
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