Hello everyone, an update on recent days, and answers to some questions is below:
1. The display issue is
still there. Your funds are safe. They are on the blockchain, which first and foremost is an immutable ledger.
2. Notification is
not currently working. So please run through the withdraw setup process
once and save your address. Please do not do this multiple times if you can avoid it.
3. If you entered in a wrong address, you can run through the process again to change it, then save it. If you are still in doubt contact us in slack or telegram, and email
support@encryptotel.com4. Withdraws are being done manually for now, to make sure everything is working properly. We are being extra cautious. Thank you for understanding.
5. Withdraws are direct from the blockchain data, not from the broken display. If you feel something is off, feel free to contact us in slack or telegram, or email
support@encryptotel.com. We're here to help you.
6. The ETT token exists on both the ETH and Waves blockchain at the same time. It's just one total of tokens, you do not add them together.
7. The Incent bonus is not forgotten, it will be sent out to the same addresses you enter for ETT withdraw. Incent is also a ETH and Waves capable token. It exists on both chains.
8. If you have any questions you can ask them here, but you may get answer faster in slack or telegram.
9. Thank you for your continued patience throughout this process.