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Roboabhishek
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November 24, 2016, 04:09:53 PM |
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Hello,
It has been 3 days now that my account is blocked on PD.
I have a lot of BTC in my account!
I have contacted support, contacted MICRO and Stunna...
I gave them all the proofs I can to prove I am the owner of the account.
I gave them the IP I used with that account, the deposits I've made with the exact amount, txid and date.
I gave them all the withrawals I've made, I gave them the emergency address that I setted up, a photo of my phone screen with the google auth app showing my PD's account username...
I even gave a picture of my BTC address that I used to credit my PD's account, with my real name and my IP address on it. (It's an address from an exchanger.)
Someone tried to log into my account so it was blocked to prevent any further logins.
But my money is always stuck in my account, I asked them to just send to coins to the emergency address but I don't know why they didn't.
I have a lot of money on this account, I've worked so many months to earn this money and now they are just gonna "leave" it in the account??
I need my money in the real life, why the admins can't just send the balance to the emergency address?? I don't understand why does it take so long... There is only an address to check :/
Seriously, I gave them so much solid proofs!
What's the goal of having an emergency address if they can't send coins to it?
I don't care about my account, I just want the PD team to send my funds back! They can't keep this money. This is mine!
I'm asking again: what can I do more to prove i'm in good faith?
If they can't send the funds to the emergency address, maybe they can just "unlock" my account without change the password. I don't care! Nobody except me should be able to login with 2FA enabled anyway!
Someone already had this problem before? How did you manage to fix it?
Thanks
This is the prime example of why you should never share your issues before they are resolved. Basically the story behind this is that the real owner told chat that he lost access to the account with 8+ btc on it. So we got 4 people claiming this account. One of them is probably the real owner, other two are just bullshit, but one of them also provided a lot of very strong proofs (IP, TXID, and lots other proofs). You on this bitcointalk account sent me a lot of contradicting messages, so i think your account here is compromised, and you admitted that. Both said they can sign address from which they send but neither have done that yet. This is a very complicated situation and as I told you on support I will say it here. I wont give this account to anybody unless i am 100% clear who the real owner is. One guy who claims he never spoken to me on bitcoin talk, so presumably that is not you, just told me that he contacted bitstamp and he did show me the email to get his address signed and it looks like they will do that for him. I remember once i also got hacked then i got access to my account after i made the ticket in 5 days but still my one ticket is not being answered properly and i feel bad about that. it has been around 3 months since i made the ticket
The ticket was of autobet bug i faced in starting of PD4 which didn't stopped the autobet and i lost 0.21 And some other users also faced this bug and they reported it and it was solved But my ticket was ignored  |
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Stunna (OP)
Legendary
 Offline
Activity: 3192
Merit: 1280
Primedice.com, Stake.com
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November 25, 2016, 06:03:01 AM |
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Happy hour starting now!  |
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kongosplit
Member
Offline
Activity: 112
Merit: 10
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November 25, 2016, 06:15:09 AM |
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Happy hour starting now! Hehe, so nice, it is the first time when I get it! Cheers |
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zzaza
Legendary
Offline
Activity: 926
Merit: 1000
Zoltan - PD Moderator
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November 25, 2016, 09:29:50 AM |
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Happy hour starting now! Hehe, so nice, it is the first time when I get it! Cheers I definitely live in a wrong timezone  I only caught one HH two days ago, beacuse i was up until 4AM at work  |
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BAGOBO
Legendary
Offline
Activity: 1163
Merit: 1005
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November 25, 2016, 11:02:36 AM |
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Happy hour starting now! This is what I looking for but wait  What happen to me |
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numanoid
Legendary
Offline
Activity: 1890
Merit: 1148
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November 25, 2016, 11:20:31 AM |
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This is what I looking for
~snip~
Hm, What are you looking for? Happy hour has been ended 4 hours ago, and you're saying if you were missed that because you can't login in Primedice? I was playing when Happy hour started (only last 15min) and it went smoothly. |
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Roboabhishek
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November 25, 2016, 03:08:14 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * |
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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November 25, 2016, 03:17:02 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * Hey, It is mostly random. |
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zzaza
Legendary
Offline
Activity: 926
Merit: 1000
Zoltan - PD Moderator
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November 25, 2016, 03:19:54 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * Hey, It is mostly random. Mostly, but most of them are between 1AM and 8AM UTC |
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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November 25, 2016, 03:47:08 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * Hey, It is mostly random. Mostly, but most of them are between 1AM and 8AM UTC Well yeah, that is when Edward has to much free time |
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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November 25, 2016, 04:35:07 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * Hey, It is mostly random. Mostly, but most of them are between 1AM and 8AM UTC No wonder why i miss primedice's happy hours, i sleep at those hours lol. it would be nice to conduct happy hours in favour of different timezones, like sometimes at 5am utc then the next time at 12am utc! |
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PrimediceHelp
Newbie
Offline
Activity: 6
Merit: 0
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November 25, 2016, 07:16:13 PM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
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Roboabhishek
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November 25, 2016, 07:53:35 PM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
Can you clearly explain actually what happened...  you messed up with the text so much that it looks like a story |
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Sweeet
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November 25, 2016, 07:58:33 PM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
If your money was already withdrawn from the account their is little Primedice can do, if your story is true that is very unfortunate but the fact remains that Primedice can't do much about it your bitcoins are lost in the block chain. |
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BoXXoB
Legendary
Offline
Activity: 2018
Merit: 1108
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November 25, 2016, 08:02:52 PM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
Not much of this makes sense to me. Are you saying you contacted PD support because you couldn't login because 2FA didn't work and then after 2FA was removed you tried to login, the password was wrong? After this you contacted them to get a new password and after you finally get a new password you don't login? After this is just turns blurry... |
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Roboabhishek
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November 25, 2016, 08:36:31 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * Hey, It is mostly random. Mostly, but most of them are between 1AM and 8AM UTC Well yeah, that is when Edward has to much free time Can i have his mobile number so that i can ask him when he will be free !!!  Also i think on Primedice we should get Happy Day instead of Happy hour |
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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November 25, 2016, 09:40:15 PM |
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Happy hour starting now! In which time zone PD start Happy hours i caught only 1 HH but people are saying there had been more than 10 happy hours *** Pissed off * Hey, It is mostly random. Mostly, but most of them are between 1AM and 8AM UTC Well yeah, that is when Edward has to much free time Can i have his mobile number so that i can ask him when he will be free !!! Also i think on Primedice we should get Happy Day instead of Happy hour I am instructed to give his number only if it is a very hot girl in question . LoL jk. |
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PrimediceHelp
Newbie
Offline
Activity: 6
Merit: 0
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November 25, 2016, 11:17:34 PM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
Not much of this makes sense to me. Are you saying you contacted PD support because you couldn't login because 2FA didn't work and then after 2FA was removed you tried to login, the password was wrong? After this you contacted them to get a new password and after you finally get a new password you don't login? After this is just turns blurry... 1 ) 2FA Didn't work (my fault) 2 ) I asked 2FA to be removed 3 ) I forgot my password when I logged out. 4 ) Someone who hacked me before (and my email) tried getting my 9 BTC. 5 ) That same hacker must've set an emergency wallet in case I cashed in. 6 ) That hacker emailed Primedice to withdraw funds to emergency wallet after he couldn't get a hold of my account. 7 ) Primedice wanted me to verify I was who I said I was, after giving them ALL information. >> 8 ) They ended up sending the other guy my Bitcoins ............................... Primedice even gave me a random generated password to login to my account. I went to bed, didn't bother logging in/ changing password. Didn't know at this time someone was trying to access my account. They rechanged the password the following morning when I tried to login. And guess what? I got f**ked, big time - they scammed me ... they send my funds, to him - when AFTER confirming I was who I was, and knowing there was another guy trying to steal the account.../BTC |
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frankmb
Sr. Member
Offline
Activity: 308
Merit: 250
Too Weird to Live. Too Rare to Die...
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November 26, 2016, 12:59:09 AM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
Not much of this makes sense to me. Are you saying you contacted PD support because you couldn't login because 2FA didn't work and then after 2FA was removed you tried to login, the password was wrong? After this you contacted them to get a new password and after you finally get a new password you don't login? After this is just turns blurry... 1 ) 2FA Didn't work (my fault) 2 ) I asked 2FA to be removed 3 ) I forgot my password when I logged out. 4 ) Someone who hacked me before (and my email) tried getting my 9 BTC. 5 ) That same hacker must've set an emergency wallet in case I cashed in. 6 ) That hacker emailed Primedice to withdraw funds to emergency wallet after he couldn't get a hold of my account. 7 ) Primedice wanted me to verify I was who I said I was, after giving them ALL information. >> 8 ) They ended up sending the other guy my Bitcoins ............................... Primedice even gave me a random generated password to login to my account. I went to bed, didn't bother logging in/ changing password. Didn't know at this time someone was trying to access my account. They rechanged the password the following morning when I tried to login. And guess what? I got f**ked, big time - they scammed me ... they send my funds, to him - when AFTER confirming I was who I was, and knowing there was another guy trying to steal the account.../BTC I still fail to see how this is primdice's fault? If the hacker hacked your account he abviously has acces to the emails you've send support with your username and password. He didn't needed to set a emergency address, all he had to do was take that information login and withdraw. You failed on your end by not setting a new password right away after you got a random generated password and delete the email completely. |
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fullypak
Legendary
Offline
Activity: 1456
Merit: 1005
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November 26, 2016, 01:07:13 AM |
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I lost 8 Bitcoin or so.
Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:
I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....
Not much of this makes sense to me. Are you saying you contacted PD support because you couldn't login because 2FA didn't work and then after 2FA was removed you tried to login, the password was wrong? After this you contacted them to get a new password and after you finally get a new password you don't login? After this is just turns blurry... 1 ) 2FA Didn't work (my fault) 2 ) I asked 2FA to be removed 3 ) I forgot my password when I logged out. 4 ) Someone who hacked me before (and my email) tried getting my 9 BTC. 5 ) That same hacker must've set an emergency wallet in case I cashed in. 6 ) That hacker emailed Primedice to withdraw funds to emergency wallet after he couldn't get a hold of my account. 7 ) Primedice wanted me to verify I was who I said I was, after giving them ALL information. >> 8 ) They ended up sending the other guy my Bitcoins ............................... Primedice even gave me a random generated password to login to my account. I went to bed, didn't bother logging in/ changing password. Didn't know at this time someone was trying to access my account. They rechanged the password the following morning when I tried to login. And guess what? I got f**ked, big time - they scammed me ... they send my funds, to him - when AFTER confirming I was who I was, and knowing there was another guy trying to steal the account.../BTC Can you just put yourself in primedice situation and tell us how you can verify that whether whoever withdrawing is you or someone else after verifying all those security things correctly? It is abviously players mistake by not setting security feature correctly. If 2FA function is not working means, it is adviced to keep huge amounts in any site. Let think is a hard learnings and don't make same mistake again. |
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