Primedice.com | Since 2013 | Longest Running Crypto Casino

I lost 8 Bitcoin or so.

Basically, 2FA did not work for me ... something happened, so I emailed Primedice to disable 2FA. They did ... I signed out of my account, but when I tried to sign back in my password was incorrect. Me being the idiot I am used one of my MANY, MANY passwords. I gave my identity, and confirmed who I was to Primedice ... They changed my password for me, I thought I was safe. I had the new password they generated for me, I didn't bother logging into the account as the email was sent at 2AM, and I was finally going to sleep. I had a big day ahead of me the following day. I try to login with that password, it was incorrect ... That's because Primedice sent me an email later saying someone tried accessing my account. What happened:

I must of been hacked before initiating 2FA, the hacker added an emergency wallet. But as I normally follow procedure, I change my password. I disabled 2FA because it wasn't working, that's probably because the people I told at PD that my account didn't work probably tried accessing the account. I gave Primedice my IP, ISP, Location, and info about myself to prove I was the owner. And yes, I was the owner. But for some reason, the guy who pretends to be me - the hacker, gets my money. This is a joke, I demand a refund into my private wallet, as I still have no access to the account that was hacked, neither does the hacker .... This is an absolute joke, an absolute joke. Keep in mind I was the FIRST person to contact Primedice that my account was hacked.... This is a joke, I abhor this site, I hate it ... I am owed a huge debt, money that was my. They changed my password for me to a random generated password, if this wasn't my account, why the fuck wouldn't I login to take 8 BTC and withdraw it to a wallet? I didn't do that because it was MY account, and I thought everything WAS secure. Apparently fucking not, this is an absolute joke. I want my money, do something ... this is a big deal ....

If your money was already withdrawn from the account their is little Primedice can do, if your story is true that is very unfortunate but the fact remains that Primedice can't do much about it your bitcoins are lost in the block chain.

That means primedice is not safe for everyone, I saw many people complain about their 2fa already and still they keep coming claim their money is gone because of the incorrect password keep happening to them. Is there nothing that their support can do? This will make reputable site like primedice down if this thing keep happening

This stuff does happen quite frequently indeed. Though I don't understand how as I've never faced anything like this on the site. I do of course use a strong password + 2FA. Wonder if in this case the support gave the wrong person access too easily (?).

However right now my only concern is not being asked 2FA on withdrawal. I've said this a thousand times and I'm only being ignored!

2FA is really not as safe as many people think it is. One of the down falls of 2FA is that if you have access to someone's email, you can easily reset it on most sites. The admins did this because people lost the 2FA all the time. Basically COLD STORAGE is the only real protection.,