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Kuriko
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August 26, 2016, 08:28:00 PM |
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Still no changes? This looks brutal now, more than ever. Does anyone have more insight as to what really happened here? I am going to make a video about all this now and maybe get more feedback and answers.
You scammed over 200 BTC with your viralcoin ICO and your here complaining about your primedice account? Your a fuckin clown. |
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bitcoinmax88
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August 27, 2016, 12:59:20 AM |
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Update,
Thanks to Micro for fixing up my account and crediting it with a handsome sum for the inconvience endured. I have a very high volume affiliate account on there with over 7000 players that I referred that pays out commisions every minute of every day, so losing that is a massive hit, I am glad that PD took the matter seriously and looked after their customers and affiliates both high volume and low volume.
Good Start to the weekend.
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VIRAL is my vision - MY Vision is VIRAL - My Twitter is @AdamGuerbuezPROMOTE YOUR COIN OR SERVICE ON VIRAL AND HAVE THE WHOLE CRYPTO COMMUNITY Talking about it! Go to http://www.GetViralCoin.com/sponsors/
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emberbekas
Legendary
 Offline
Activity: 1904
Merit: 1000
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August 27, 2016, 06:18:48 AM |
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Should we have to send a support ticket everytime we faced one or more error? Too lazy to do that when it's involved only small amount of satoshi. I sent two tips to my friend's account(100k satoshi and 50001 satoshi) and that tips never come! Already checked everything and I am sure I make no mistake!
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1982dre
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August 27, 2016, 11:59:10 AM |
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What about ticket #15002. I have been waiting now 11 days since my last response? The only thing happened after this ticket was that I was muted and no one knows why .
Greetings,
Dre1982
Send the email again/reply, my problem was solved in 3 days. i emailed after 2 days again and the next day i received my new password and a little bonus inside my account. I already did today. But why they use a ticket system anyways, if they don't follow up. Hey, Sometimes zendesk can mess up and we don't even get reply to a ticket. If you don't get reply after 48h feel free to submit ticket again. Once we finish up with this issue with accounts support will be back to normal when you will get reply in 12 h max and pretty much all tickets will get solved in the first 24-48 hours. And after two more days still no answer. Just mailed again. 14 days waiting and counting |
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yellowsun64
Newbie
Offline
Activity: 12
Merit: 0
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August 27, 2016, 01:47:01 PM |
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My ticket (15442) was still waiting  |
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bithasher
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August 27, 2016, 01:55:55 PM |
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Still problem is around us don't know what is happening behind the scene. Yesterday I was able to get access into my account smoothly. But right now getting that stupid unauthorized error. So when it will be get fixed on permanent basis. That is really strange to have kind of problem on world most popular dice site.
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LoyceV
Legendary
Offline
Activity: 3402
Merit: 17193
Thick-Skinned Gang Leader and Golden Feather 2021
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August 27, 2016, 02:10:51 PM |
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I got back access to my account, but the stats are gone. Now I have a brand new account, while it was 1.5 years old (which is often required for giveaways) with a few million bets. It now has 0 bets. Wagered went up a lot, but that doesn't do me any good unless I use faucet.
I'm still curious what happened to the database, did all account data disappear entirely?
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MICRO
Legendary
Offline
Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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August 27, 2016, 02:24:26 PM |
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I got back access to my account, but the stats are gone. Now I have a brand new account, while it was 1.5 years old (which is often required for giveaways) with a few million bets. It now has 0 bets. Wagered went up a lot, but that doesn't do me any good unless I use faucet.
I'm still curious what happened to the database, did all account data disappear entirely?
Hey, We will work on getting stats back from backups when we finish up fixing all affected accounts. It wont be to much of a problem for you since we know which accounts were affected. So we will take that into consideration if needed for giveaways or whatever. |
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akshat155
Newbie
Offline
Activity: 2
Merit: 0
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August 28, 2016, 08:45:09 AM |
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Hi. Just wanna ask about my account. Its been 2 days. cant login. All i can see it the error "Unauthorized" what's wrong pd? 2 days of not rolling. im bored.
I already response to your email and answer all your questions. Support ticket:(16039)
Please resolve it ASAP. cant roll anymore. Its been 2 days. Thanks Pd. Love and Trust.
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gate keeper
Member
Offline
Activity: 102
Merit: 100
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August 28, 2016, 08:52:26 AM |
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***this posting is about missing bitcoin from primedice.***
Three days ago PrimeDice took .1 from my balance. My balance was .11 and then was .01 with no bet posted from me.
I was betting all in 90% win chance on every bet. I was working with .00333333 tip from singpays.
Primedice during this time was experiencing a problem with software and bets that registered 0.00x payout.
I did not experience this on this mistake.
I experienced .1 disappearing.
I asked Stunna and other support as well as Mod's to check my "balance" history where they can clearly see my balance go from .11 to .01 and show me a bet that was placed to result in this.
I keep being asked what my bet ID was. I DID NOT bet! There is NO BET ID. Balance history will show my account going from .11 to .01 with no bet.
Why has PrimeDice not answered me? Why do I have to complain here? I have over 1000 BTC wagered and gladly have tipped .1 on many occasions.
I have no interest in posting to scam anyone. I want to have my account treated fairly and be restored what was taken.
Please respond and show me balance and why this happened.
Intensity.
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Dank Frank
Sr. Member
Offline
Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
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August 28, 2016, 09:39:38 AM |
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***this posting is about missing bitcoin from primedice.***
Three days ago PrimeDice took .1 from my balance. My balance was .11 and then was .01 with no bet posted from me.
I was betting all in 90% win chance on every bet. I was working with .00333333 tip from singpays.
Primedice during this time was experiencing a problem with software and bets that registered 0.00x payout.
I did not experience this on this mistake.
I experienced .1 disappearing.
I asked Stunna and other support as well as Mod's to check my "balance" history where they can clearly see my balance go from .11 to .01 and show me a bet that was placed to result in this.
I keep being asked what my bet ID was. I DID NOT bet! There is NO BET ID. Balance history will show my account going from .11 to .01 with no bet.
Why has PrimeDice not answered me? Why do I have to complain here? I have over 1000 BTC wagered and gladly have tipped .1 on many occasions.
I have no interest in posting to scam anyone. I want to have my account treated fairly and be restored what was taken.
Please respond and show me balance and why this happened.
Intensity.
You aren't the first Intens, this happens a lot on Primedice, more then any other site. Still you will get the answer the problem was on your end like usual. And knowing you from the site you always play manual and never with a script or bot so that also couldn't be the case. I hope PD can provide you the info your seeking for. |
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Robert999
Newbie
Offline
Activity: 10
Merit: 0
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August 28, 2016, 09:44:09 AM |
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Stunna, it's been over three bloody months. I'm sick of being ignored by you. Please contact me as I would like to actually have a civil conversation with you.
As for any of you support members, this doesn't involve you. So please don't tell me what to do.
Thanks.
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hawk1987
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August 28, 2016, 01:18:06 PM |
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when i was playing now . suddenly a msg shown unauthrised and log out automatically then i login so my balance 150k became 0.0000000 . check plz . for user name -hawk1987
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ferryfh
Newbie
Offline
Activity: 12
Merit: 0
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August 28, 2016, 03:37:41 PM |
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He Micro ( PrimeDice Support ).
I have 5 days ago reply your request about my personal data + tx-id history my deposit.
Why till no have no respond ?
My username : ferryfh
Please ask your support to process / recover my Account.
I just tried login PD, still have an error "Unauthorized".
Regards,
ferryfh
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Robert999
Newbie
Offline
Activity: 10
Merit: 0
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August 28, 2016, 03:43:30 PM |
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Stunna, it's been over three bloody months. I'm sick of being ignored by you. Please contact me as I would like to actually have a civil conversation with you.
As for any of you support members, this doesn't involve you. So please don't tell me what to do.
Thanks.
That kinda tone/attitude will get you nowhere with stunna .. Be nice or be prepared to be ignored a while longer .. use it or lose it ~ just a heads up Be nice? You have got to be kidding, I have been waiting for over THREE MONTHS. What part don't you understand mate? |
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Dank Frank
Sr. Member
Offline
Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
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August 28, 2016, 04:40:54 PM |
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Stunna, it's been over three bloody months. I'm sick of being ignored by you. Please contact me as I would like to actually have a civil conversation with you.
As for any of you support members, this doesn't involve you. So please don't tell me what to do.
Thanks.
That kinda tone/attitude will get you nowhere with stunna .. Be nice or be prepared to be ignored a while longer .. use it or lose it ~ just a heads up Be nice? You have got to be kidding, I have been waiting for over THREE MONTHS. What part don't you understand mate? He just tried to explain to you, you catch more flies with honey then vinegar. I hope you get helped soon for whatever it is.  |
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rmalvarez
Newbie
Offline
Activity: 55
Merit: 0
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August 28, 2016, 05:28:00 PM |
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Hi
After 2 request I still do not have my account.
First: request number is 15489 of the date 2016-08-20 Sat
Second: request number is 15931 of the date 2016-08-24 Wed -> No response
My primedice user is tester9 and I had 0.2 BTC
What do I do?
I must wait? or send a new request again?
Sorry my english, my first language is Spanish.
Thank You
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1982dre
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August 28, 2016, 05:34:04 PM |
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Hi
After 2 request I still do not have my account.
First: request number is 15489 of the date 2016-08-20 Sat
Second: request number is 15931 of the date 2016-08-24 Wed -> No response
My primedice user is tester9 and I had 0.2 BTC
What do I do?
I must wait? or send a new request again?
Sorry my english, my first language is Spanish.
Thank You
They say to make a new tickets after 2 days. I also keep doing that. Still nothing after 14 days but will keep trying. |
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BTCForum1230
Newbie
Offline
Activity: 12
Merit: 0
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August 28, 2016, 09:27:22 PM |
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I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.
Thank you.
i think your ticket is simply older than mine. i was 15562 Ah... Yes... Fair enough...  Hey, I replied to your ticket and its marked as solved. Check your email. Hello, I haven't received any emails about this for a few days. Also, I tried logging in and I'm still receiving "unauthorized". To be clear, this is the ticket #: 15670. Thank you. Bump... |
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janicebear
Newbie
Offline
Activity: 5
Merit: 0
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August 28, 2016, 09:31:43 PM |
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my account was cant logging in i write on email support about this but they slow respons
and M on PD was suggest me to write here
please MOD help me
my user name
1 janicebear (unauthorized)
2 paulpalmer (unauthorized)
2 payno (lost my phone cause i cant logging in without 2fa)
sorry if my langguage is not good.
help me please i confused play with new account.
thanks,
regards
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