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Author Topic: Primedice.com | Creators of Dicing 🎲 | 40 Billion Bets | 112+ BTC Jackpot!  (Read 1934023 times)
reee
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January 06, 2017, 12:27:39 PM
 #25861

i sent a support tiket but i din't receive an answer, so i post here. Can you unban my account "11111111" from chat and faucet? I'll not spam on chat.

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The Bitcoin Forum is turning 10 years old! Join the community in sharing and exploring the notable posts made over the years.
MICRO
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January 06, 2017, 02:13:39 PM
 #25862

i sent a support tiket but i din't receive an answer, so i post here. Can you unban my account "11111111" from chat and faucet? I'll not spam on chat.

We will check that with mods.

David19
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January 06, 2017, 08:11:36 PM
 #25863

i sent a support tiket but i din't receive an answer, so i post here. Can you unban my account "11111111" from chat and faucet? I'll not spam on chat.

We will check that with mods.

I still haven't gotten response to my numerous messages on both support email and Bitcointalk
shapetwist
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January 06, 2017, 10:28:19 PM
 #25864

i sent a support tiket but i din't receive an answer, so i post here. Can you unban my account "11111111" from chat and faucet? I'll not spam on chat.

We will check that with mods.

How can you post here without replying email for more than two weeks?

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January 07, 2017, 08:30:32 AM
 #25865

Stunna, are you there ? I've been trying to reach you since yesterday about my refund with no luck.

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January 07, 2017, 08:31:58 AM
 #25866

Stunna, are you there ? I've been trying to reach you since yesterday about my refund with no luck.

Thanks. received it.

kongosplit
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January 08, 2017, 12:25:52 PM
 #25867

What about the giveaway? Cheesy
MICRO
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January 08, 2017, 01:34:15 PM
 #25868

What about the giveaway? Cheesy

We still do not have 500 peeps and it takes a lot of checking.

myhung76393
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January 08, 2017, 01:39:08 PM
 #25869

increase faucet please  Wink Wink Wink
it dont' enough for me play game : Grin Grin Grin
moka5555
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January 08, 2017, 02:21:34 PM
 #25870

hello. I made a withdrawal 3 BTC but the transaction on blockchain not appeared as a means to balance disappeared. 1GFLJV7YnwqMx1tzN56LmiqW1U6439BzXE address. my username u:moka5555
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January 08, 2017, 02:37:11 PM
 #25871

hello. I made a withdrawal 3 BTC but the transaction on blockchain not appeared as a means to balance disappeared. 1GFLJV7YnwqMx1tzN56LmiqW1U6439BzXE address. my username u:moka5555

some large withdrawal like that usually don't get processed instantly because of the hot wallet balance most of the time tho you will recieve faster reply if you send them a support ticket instead of posting here, they don't visit the forum so often so it might take you a while to recieve your bitcoins if you only post about it here


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moka5555
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January 08, 2017, 02:43:17 PM
 #25872

a support not responding 2 days
TheUltraElite
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January 08, 2017, 03:04:23 PM
 #25873

hello. I made a withdrawal 3 BTC but the transaction on blockchain not appeared as a means to balance disappeared. 1GFLJV7YnwqMx1tzN56LmiqW1U6439BzXE address. my username u:moka5555

Try making a support ticket. Then wait for at least 3 working days. If nothing happens PM MICRO about it and post it here.

The hot wallets are often drained as a result of people winning too much Grin There is nothing the admins can do about it. So best thing for you is to wait for few days and you will get the amount, sometimes even with a bonus amount.

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January 08, 2017, 04:55:37 PM
 #25874

I'm posting this just to give my honest experience and opinions so please don't bash me.

Backstory - I started playing at primedice a few months ago, lots of fun and nice people in chat. Got to over 1btc last week, lost it all in single bet. Not primedices problem I said, fair bet fair loss. So I started playing again and was a hair away from 1btc until...
                                                                                                      

Now onto my opinions on what happened and how it was dealt with. First of all the support wasn't very good. Any replies I got were slow, crude one liners with a no care attitude until I basically begged for a decent response. I feel what happened is very unfair and here's the main reasons summed up

1. I can prove I'd have won the next 80% bet if the error didn't happen. I know what the server seed, client seed, secret were for that bet and it was a win. I was doing nothing except betting <80 waiting for a red streak. After hitting 3 reds in a row, I know I couldn't have helped myself from going all in (as I always do) but the chance to place this bet was stolen from me by an unfortunately timed error.

Server seed - 8e7d4946baa8d8ac94755          
Client seed - 7446901-0028
And the server secret - 03985af5a27fa30227205acbd7aaac29ab2180c6e0c24358e96b2e8f006c8c1026656338a9a8b6f 48fcc0452fe868e6afa2bc7e57dbb0c1d1cbfbeadb6627511
Roll = 21.44

2. Wasn't told my client seed had been changed. If I had been, I'd have cashed out. If I didn't cash out, my future bets would have been very different. Why does primedice think the client seed is so important that they allow you to customize it but not important enough to let you know if it was just changed by them? On Just Dice, your server and client seed are never touched unless you do it manually yourself.  They told me my bets after the error were fair because 'everything was laid out in front of me' but the fact my seed had been changed was not in front of me so I couldn't have possibly made a fair judgement on what to do after the error.

3. I still don't know why the error happened and despite mentioning it several times, I got no response about it. They didn't show any interest in finding out more about it either, instead just tell me how it had nothing to do with my loss. Because of its timing it's left me wondering why it happened when it did and makes me feel cheated.


I don't understand why they are so reluctant giving a refund in a situation like this (I mentioned the possibility of a 50% refund, still no interest). I was told its not the amount, but they don't like being taken advantage of. It's okay for you to be so cynical about my intentions, but not for me to think the error and resulting seed change was unfair. I thought you'd have been able to see from my amicable nature that I wasn't out to take advantage of you. You should want to keep your customers happy not force them away and make them feel like theres no other option but to make rants like this.  

I know a lot of you may disagree with me but its easy to think that from the sideline as it didn't affect you. Ask yourself this. If you were betting, got an error that stopped you placing a bet you know you would've won... continued and lost all your btc a few moments later on the same bet... THEN find out someone had been messing around with important settings behind your back that completely changed all your future rolls, what would you think? Fair loss? Doubt it. It may seem like I'm just trying to make excuses for my loss, but I lost more at primedice a few days before this happened, got over it and continued betting there. Now I feel like throwing up even thinking of depositing. I've no problems accepting a fair loss after the initial disappointment wears off, but this loss was massively influenced by other factors that shouldn't have happened and were completely out of my control.

Not only did I lose all my btc in an unfair manner, I also missed an opportunity to win more because of the error. Why not take responsibility for your sites flaws when they could have had dire consequences for a regular player, fix them, then you won't have to deal with these kind of so called excuses ever again. Otherwise I really don't think its appropriate to be telling someone in my situation that they lost fairly. No matter how much I try to convince myself it was fair, it just ain't happening...there's nothing worse than feeling cheated by a place you like so much Sad


Peace out primedicers.


2.5 years later, still think I was cheated.

Stunna says they couldn't know what I was going to bet but my bets were so so predictable it would have been easy to know what I was going to do. I was doing the same thing all the time.

Timing of the 'error' which forced me to refresh the page (changing my seeds) was too suspicious. No technical explanation of the 'error' given. Perfect net connection, nobody else reporting errors at that time. My opinion, someone was watching, interrupted when they knew I would do a winning bet then fed me seeds which would make me lose seconds later.

If it smells like shit, it's shit.
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January 08, 2017, 05:13:15 PM
 #25875

hello. I made a withdrawal 3 BTC but the transaction on blockchain not appeared as a means to balance disappeared. 1GFLJV7YnwqMx1tzN56LmiqW1U6439BzXE address. my username u:moka5555

Try making a support ticket. Then wait for at least 3 working days. If nothing happens PM MICRO about it and post it here.

The hot wallets are often drained as a result of people winning too much Grin There is nothing the admins can do about it. So best thing for you is to wait for few days and you will get the amount, sometimes even with a bonus amount.

If there's issues withdrawing 3btc god forbid what would happen when sin44/negan4/whateverotheralias he uses tries to withdraw. Never seen someone betting 10btc so carelessly and then not care at all when they lose 60btc. Wonder if its really a genuine player.
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January 08, 2017, 05:16:44 PM
 #25876

a support not responding 2 days

Good luck.. keep us updated. 3btc should not be a 'delayed' withdraw for a site as big as primedice
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January 08, 2017, 07:34:37 PM
 #25877

increase faucet please  Wink Wink Wink
it dont' enough for me play game : Grin Grin Grin

haha, yeah, I think that way too from time to time. 150 sats is such a small amount, but that's what you get from their faucet now (except for the Happy Hours when they give you 10k to play). I have an advice for you though. Set the multiplier on 99x and make the max bet every time after claiming the faucet. If the luck will smile to you you'll have 0.00014700 which is even better than 10k on a HH. And btw it's possible, I tried it myself.
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January 08, 2017, 07:57:31 PM
Last edit: January 08, 2017, 08:10:42 PM by spixel
 #25878

The bet would have won if error hadn't occurred, 100% Bet's were verified differently back then

When I rolled the dice it didn't complete then just showed up a popup that simply said error. I couldn't do anything until I refreshed the page. Then I bet on <80 literally a few seconds later after I just got 3 reds in a row and of course there was a fourth and lost 1btc. Only after did I notice the 'error' caused my seeds to change upon refreshing the page.

It was just too suspicious, the timing of the error and then getting 4 <80 losses in a row right after when that's all I ever bet on.

Stunnas argument was if I won after the error, I wouldn't have given them the money back. - True, your 'error' not mine
And that they couldn't know what I would bet on, but literally my bets were as predictable as they could possibly be. I was betting 0 on <80 until I got 3 reds in a row then all in <80.

I'm posting this just to give my honest experience and opinions so please don't bash me.

Backstory - I started playing at primedice a few months ago, lots of fun and nice people in chat. Got to over 1btc last week, lost it all in single bet. Not primedices problem I said, fair bet fair loss. So I started playing again and was a hair away from 1btc until...
                                                                                                      

Now onto my opinions on what happened and how it was dealt with. First of all the support wasn't very good. Any replies I got were slow, crude one liners with a no care attitude until I basically begged for a decent response. I feel what happened is very unfair and here's the main reasons summed up

1. I can prove I'd have won the next 80% bet if the error didn't happen. I know what the server seed, client seed, secret were for that bet and it was a win. I was doing nothing except betting <80 waiting for a red streak. After hitting 3 reds in a row, I know I couldn't have helped myself from going all in (as I always do) but the chance to place this bet was stolen from me by an unfortunately timed error.

Server seed - 8e7d4946baa8d8ac94755          
Client seed - 7446901-0028
And the server secret - 03985af5a27fa30227205acbd7aaac29ab2180c6e0c24358e96b2e8f006c8c1026656338a9a8b6f 48fcc0452fe868e6afa2bc7e57dbb0c1d1cbfbeadb6627511
Roll = 21.44

2. Wasn't told my client seed had been changed. If I had been, I'd have cashed out. If I didn't cash out, my future bets would have been very different. Why does primedice think the client seed is so important that they allow you to customize it but not important enough to let you know if it was just changed by them? On Just Dice, your server and client seed are never touched unless you do it manually yourself.  They told me my bets after the error were fair because 'everything was laid out in front of me' but the fact my seed had been changed was not in front of me so I couldn't have possibly made a fair judgement on what to do after the error.

3. I still don't know why the error happened and despite mentioning it several times, I got no response about it. They didn't show any interest in finding out more about it either, instead just tell me how it had nothing to do with my loss. Because of its timing it's left me wondering why it happened when it did and makes me feel cheated.


I don't understand why they are so reluctant giving a refund in a situation like this (I mentioned the possibility of a 50% refund, still no interest). I was told its not the amount, but they don't like being taken advantage of. It's okay for you to be so cynical about my intentions, but not for me to think the error and resulting seed change was unfair. I thought you'd have been able to see from my amicable nature that I wasn't out to take advantage of you. You should want to keep your customers happy not force them away and make them feel like theres no other option but to make rants like this.  

I know a lot of you may disagree with me but its easy to think that from the sideline as it didn't affect you. Ask yourself this. If you were betting, got an error that stopped you placing a bet you know you would've won... continued and lost all your btc a few moments later on the same bet... THEN find out someone had been messing around with important settings behind your back that completely changed all your future rolls, what would you think? Fair loss? Doubt it. It may seem like I'm just trying to make excuses for my loss, but I lost more at primedice a few days before this happened, got over it and continued betting there. Now I feel like throwing up even thinking of depositing. I've no problems accepting a fair loss after the initial disappointment wears off, but this loss was massively influenced by other factors that shouldn't have happened and were completely out of my control.

Not only did I lose all my btc in an unfair manner, I also missed an opportunity to win more because of the error. Why not take responsibility for your sites flaws when they could have had dire consequences for a regular player, fix them, then you won't have to deal with these kind of so called excuses ever again. Otherwise I really don't think its appropriate to be telling someone in my situation that they lost fairly. No matter how much I try to convince myself it was fair, it just ain't happening...there's nothing worse than feeling cheated by a place you like so much Sad


Peace out primedicers.


2.5 years later, still think I was cheated.

Stunna says they couldn't know what I was going to bet but my bets were so so predictable it would have been easy to know what I was going to do. I was doing the same thing all the time.

Timing of the 'error' which forced me to refresh the page (changing my seeds) was too suspicious. No technical explanation of the 'error' given. Perfect net connection, nobody else reporting errors at that time. My opinion, someone was watching, interrupted when they knew I would do a winning bet then fed me seeds which would make me lose seconds later.

If it smells like shit, it's shit.

Agree with the part their support having careless attitude, experienced it myself. But, in their defense, they must be dealing with a lot of players/scammers on a daily basis.

Disagree with your logic that you should get a refund for a lost bet. In this case, after knowing the server seed and client seed, you could say that you have won the bet. But, in reality, there is no way you could guarantee 100% that you can win a bet even if it is a 99% bet.

 May be you should put an emphasis on that error that you've got and try to reproduce it instead of asking refund for a lost bet, they might give you a bounty reward if you point to an error on their system.

For all I know, Stunna is a reasonable guy from my recent experience with him. I examined their roll algorithm and can vouch for the provably fairness.
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January 08, 2017, 08:27:01 PM
 #25879

What about the giveaway? Cheesy

We still do not have 500 peeps and it takes a lot of checking.

Yeah seems legit.

What about the other with 0.01?
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January 08, 2017, 09:03:26 PM
 #25880

Thanks for the withdrawal ! good luck !
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