TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

[Zich]

Marto, speedy said they still not receive the proforma invoice.
What exactly happen here 
Now tell me how are you gonna do about this?

Maгдaлeнa Шишкoвa                                                                              Oct 28 at 7:11 PM

Hello,

I’m very sorry for this situation, but the parcel cannot leave Bulgaria without the Proforma Invoice.
As soon as we receive it the parcel will be transferred.
 
Best regards,
 

Magdalena Shishkova
International clients specialist
Speedy JSC
0 7001 8001
www.speedy.bg

[1714235198]

1714235198

[1714235198]

1714235198

[1714235198]

1714235198

[marto74]

Marto, speedy said they still not receive the proforma invoice.
What exactly happen here 
Now tell me how are you gonna do about this?

Maгдaлeнa Шишкoвa                                                                              Oct 28 at 7:11 PM

Hello,

I’m very sorry for this situation, but the parcel cannot leave Bulgaria without the Proforma Invoice.
As soon as we receive it the parcel will be transferred.
 
Best regards,
 

Magdalena Shishkova
International clients specialist
Speedy JSC
0 7001 8001
www.speedy.bg

Invoice sent last week
I'm going to get there today in person and update you

[Zich]

Invoice sent last week
I'm going to get there today in person and update you

I am really appreciate this marto  
if they still make problem, cancel speedy & send it using bgpost.

[Digi128pci]

Is there anynews when my hex16a Will be ready? I expected theme 2 weeks ago ...

[marto74]

Is there anynews when my hex16a Will be ready? I expected theme 2 weeks ago ...

order No

[nemercry]

Hello Marto,

i received my package today and i have to say that i am unhappy about it.
This is what i received:

What i payed for was 5 Hex16B Boards. 4 Within an enclousure, with included cable to chain or connect them on a easy way. And one with standalone heatsink and fan! (Even one of them has twisted metal shafts and cant be stacked anymore)
I now got 5 standalone units for which would have been cheaper than the 4 with enclousure and the one with standalone setup.
Right now i need to gather up to 5 USB cables to even connect them all, what i think is ridicolous.

I have to say i am really dissapointed about this. That wasnt what i payed for and now its even more complicated. As i saw right now you took the enclousure out of the shop. I'm sure there was something written like that i will receive all the needed cables to chain them inside the enclousure.


Except that i had some serious issues with the dpd courier saying two times, that there was no one around when he was at the house. Even though that there werer more than 2 people around at the house each time. When i started this Avalon journey in early April i thought about receiving them latest in august. Now its nearly september and nearly everyone has brought in a delay. Avalon did and yes Technobit did even DPD did it.

This really is a sad thing and i hope your shipping estimates will be more precisely than +- 2 weeks in future events.

[marto74]

Sorry,
For this.
As far our enclosure design was not able to cool the boards we put it on hold.
I did ship your boards in order not to hold delivery anymore.
Please test the boards and if there is something not working you'll receive replacement unit on our account.

If they are working I can send you just the twisted parts

Best Regards: Martin

[marto74]

Sorry,
For this.
As far our enclosure design was not able to cool the boards we put it on hold.
I did ship your boards in order not to hold delivery anymore.
Please test the boards and if there is something not working you'll receive replacement unit on our account.

If they are working I can send you just the twisted parts
Also all DPD shindigs have default insurance up to 250 EUR

Best Regards: Martin

[SebastianJu]

Except that i had some serious issues with the dpd courier saying two times, that there was no one around when he was at the house. Even though that there werer more than 2 people around at the house each time.

Post guys seems to be lazy often. I have such things happen to me too sometimes. I dont like that at all.

[nemercry]

Sorry,
For this.
As far our enclosure design was not able to cool the boards we put it on hold.
I did ship your boards in order not to hold delivery anymore.
Please test the boards and if there is something not working you'll receive replacement unit on our account.

If they are working I can send you just the twisted parts

Best Regards: Martin

Right now best i got is two working units. PSU is a 800+ psu from corsair which should be far enough to power them.
Sent you screenshots, maybe you know what to do.
The two working ones are running fine under w7, i will post an tutorial for others who will receive their miners shortly.

[Zich]

Marto, did you manage to go to speedy office yesterday?
What is the update?

International                                                                     Oct 30 at 2:35 PM

Hello,

The document was provided yesterday and the parcel left Bulgaria on the same day.

 
Best regards,

Magdalena Shishkova
International clients specialist
Speedy JSC
0 7001 8001
www.speedy.bg

[Zich]

Marto, i just receive this mail from office. Is this the latest status?

Dear Customer,
This is what I just got from carier:

Code:

Hello ,

Both shipments to the U.S. and Indonesia have been detained at customs because the devices are considered higher than normal USB port 
and also can not be taken for personal use of an individual in these countries. This is because they have a greater number and variety of 
standard flash drive.

Can only be sent to a company with pro-forma invoice. Please let us know if you can specify to both company receiving shipments and 
send us the adjusted pro-forma invoices .

Please your urgent response and assistance , otherwise if items will not be cleared .

Regards,

Iliana Ivanova

Responsible call center of Sofia and Plovdiv
SPEEDY

Regards,
Customer service

[marto74]

Marto, i just receive this mail from office. Is this the latest status?

Dear Customer,
This is what I just got from carier:

Code:

Hello ,

Both shipments to the U.S. and Indonesia have been detained at customs because the devices are considered higher than normal USB port 
and also can not be taken for personal use of an individual in these countries. This is because they have a greater number and variety of 
standard flash drive.

Can only be sent to a company with pro-forma invoice. Please let us know if you can specify to both company receiving shipments and 
send us the adjusted pro-forma invoices .

Please your urgent response and assistance , otherwise if items will not be cleared .

Regards,

Iliana Ivanova

Responsible call center of Sofia and Plovdiv
SPEEDY

Regards,
Customer service

Yes
I do not understand
I think I'll have to change the shipping company for outside EU

[southerngentuk]

I really hope this problem is resolved before it gets to my order, you guys patients most be at there end.

Martin any news on my chips being delivered, tracking stopped when they left the US, I am hoping its just a Bulgarian thing and you have them safe.

[Zich]

Yes
I do not understand
I think I'll have to change the shipping company for outside EU

Yeah, please do what you can. But then does it's mean the parcel still in bulgaria ?
I think bgpost is best choice.

[marto74]

Yes
I do not understand
I think I'll have to change the shipping company for outside EU

Yeah, please do what you can. But then does it's mean the parcel still in bulgaria ?
I think bgpost is best choice.

Can you provide company address ?
If not I have to take back the sending and try elswere

[Digi128pci]

Is there anynews when my hex16a Will be ready? I expected theme 2 weeks ago ...

order No

GNVJVDJUA    2013-08-05

[Zich]

Can you provide company address ?
If not I have to take back the sending and try elswere

I had electrical shop. Maybe you can use my shop name as company name. I will PM you the name & update it on my account address. The rest is same(address & phone number).

Maybe you need to specified the HEX16A as USB power supply @ 10 EUR each 

If fail, then send it with bgpost

[cy8ex]

i ordered 8x Hex16A without the Chips a while ago (Order Reference TEGHAXVCJ),
is there any news when my boards will be ready ?

[Zich]

Marto, did you send new invoice already? Speedy still not receive it yet.
C'mon marto, my hex run out of time