Zich
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Activity: 1190
Merit: 1000
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October 29, 2013, 05:43:10 AM |
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Marto, speedy said they still not receive the proforma invoice. What exactly happen here Now tell me how are you gonna do about this? Maгдaлeнa Шишкoвa Oct 28 at 7:11 PM Hello, I’m very sorry for this situation, but the parcel cannot leave Bulgaria without the Proforma Invoice. As soon as we receive it the parcel will be transferred. Best regards, Magdalena Shishkova International clients specialist Speedy JSC 0 7001 8001 www.speedy.bg
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marto74 (OP)
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October 29, 2013, 05:45:35 AM |
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Marto, speedy said they still not receive the proforma invoice. What exactly happen here Now tell me how are you gonna do about this? Maгдaлeнa Шишкoвa Oct 28 at 7:11 PM Hello, I’m very sorry for this situation, but the parcel cannot leave Bulgaria without the Proforma Invoice. As soon as we receive it the parcel will be transferred. Best regards, Magdalena Shishkova International clients specialist Speedy JSC 0 7001 8001 www.speedy.bgInvoice sent last week I'm going to get there today in person and update you
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Zich
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October 29, 2013, 05:55:38 AM Last edit: October 29, 2013, 06:24:02 AM by Zich |
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Invoice sent last week I'm going to get there today in person and update you
I am really appreciate this marto if they still make problem, cancel speedy & send it using bgpost.
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Digi128pci
Newbie
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Activity: 55
Merit: 0
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October 29, 2013, 11:15:55 AM |
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Is there anynews when my hex16a Will be ready? I expected theme 2 weeks ago ...
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marto74 (OP)
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October 29, 2013, 01:22:45 PM |
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Is there anynews when my hex16a Will be ready? I expected theme 2 weeks ago ...
order No
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nemercry
Sr. Member
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Activity: 339
Merit: 250
Vice versa is not a meal.
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October 29, 2013, 04:57:47 PM |
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Hello Marto, i received my package today and i have to say that i am unhappy about it. This is what i received: What i payed for was 5 Hex16B Boards. 4 Within an enclousure, with included cable to chain or connect them on a easy way. And one with standalone heatsink and fan! (Even one of them has twisted metal shafts and cant be stacked anymore) I now got 5 standalone units for which would have been cheaper than the 4 with enclousure and the one with standalone setup. Right now i need to gather up to 5 USB cables to even connect them all, what i think is ridicolous. I have to say i am really dissapointed about this. That wasnt what i payed for and now its even more complicated. As i saw right now you took the enclousure out of the shop. I'm sure there was something written like that i will receive all the needed cables to chain them inside the enclousure. Except that i had some serious issues with the dpd courier saying two times, that there was no one around when he was at the house. Even though that there werer more than 2 people around at the house each time. When i started this Avalon journey in early April i thought about receiving them latest in august. Now its nearly september and nearly everyone has brought in a delay. Avalon did and yes Technobit did even DPD did it. This really is a sad thing and i hope your shipping estimates will be more precisely than +- 2 weeks in future events.
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marto74 (OP)
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October 29, 2013, 06:02:49 PM |
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Sorry, For this. As far our enclosure design was not able to cool the boards we put it on hold. I did ship your boards in order not to hold delivery anymore. Please test the boards and if there is something not working you'll receive replacement unit on our account.
If they are working I can send you just the twisted parts
Best Regards: Martin
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marto74 (OP)
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October 29, 2013, 06:03:36 PM |
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Sorry, For this. As far our enclosure design was not able to cool the boards we put it on hold. I did ship your boards in order not to hold delivery anymore. Please test the boards and if there is something not working you'll receive replacement unit on our account.
If they are working I can send you just the twisted parts Also all DPD shindigs have default insurance up to 250 EUR
Best Regards: Martin
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SebastianJu
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Merit: 1082
Legendary Escrow Service - Tip Jar in Profile
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October 29, 2013, 09:32:56 PM |
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Except that i had some serious issues with the dpd courier saying two times, that there was no one around when he was at the house. Even though that there werer more than 2 people around at the house each time.
Post guys seems to be lazy often. I have such things happen to me too sometimes. I dont like that at all.
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Please ALWAYS contact me through bitcointalk pm before sending someone coins.
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nemercry
Sr. Member
Offline
Activity: 339
Merit: 250
Vice versa is not a meal.
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October 29, 2013, 09:56:03 PM |
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Sorry, For this. As far our enclosure design was not able to cool the boards we put it on hold. I did ship your boards in order not to hold delivery anymore. Please test the boards and if there is something not working you'll receive replacement unit on our account.
If they are working I can send you just the twisted parts
Best Regards: Martin
Right now best i got is two working units. PSU is a 800+ psu from corsair which should be far enough to power them. Sent you screenshots, maybe you know what to do. The two working ones are running fine under w7, i will post an tutorial for others who will receive their miners shortly.
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Zich
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Activity: 1190
Merit: 1000
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October 30, 2013, 07:14:39 AM Last edit: October 30, 2013, 07:48:43 AM by Zich |
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Marto, did you manage to go to speedy office yesterday? What is the update?International Oct 30 at 2:35 PM Hello, The document was provided yesterday and the parcel left Bulgaria on the same day. Best regards, Magdalena Shishkova International clients specialist Speedy JSC 0 7001 8001 www.speedy.bg
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Zich
Legendary
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Activity: 1190
Merit: 1000
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October 30, 2013, 11:56:16 AM |
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Marto, i just receive this mail from office. Is this the latest status? Dear Customer, This is what I just got from carier: Hello ,
Both shipments to the U.S. and Indonesia have been detained at customs because the devices are considered higher than normal USB port and also can not be taken for personal use of an individual in these countries. This is because they have a greater number and variety of standard flash drive.
Can only be sent to a company with pro-forma invoice. Please let us know if you can specify to both company receiving shipments and send us the adjusted pro-forma invoices .
Please your urgent response and assistance , otherwise if items will not be cleared .
Regards,
Iliana Ivanova
Responsible call center of Sofia and Plovdiv SPEEDY
Regards, Customer service
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marto74 (OP)
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October 30, 2013, 12:41:23 PM |
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Marto, i just receive this mail from office. Is this the latest status? Dear Customer, This is what I just got from carier: Hello ,
Both shipments to the U.S. and Indonesia have been detained at customs because the devices are considered higher than normal USB port and also can not be taken for personal use of an individual in these countries. This is because they have a greater number and variety of standard flash drive.
Can only be sent to a company with pro-forma invoice. Please let us know if you can specify to both company receiving shipments and send us the adjusted pro-forma invoices .
Please your urgent response and assistance , otherwise if items will not be cleared .
Regards,
Iliana Ivanova
Responsible call center of Sofia and Plovdiv SPEEDY
Regards, Customer service Yes I do not understand I think I'll have to change the shipping company for outside EU
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southerngentuk
Sr. Member
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Activity: 1316
Merit: 252
Sugars.zone | DatingFi - Earn for Posting
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October 30, 2013, 12:57:29 PM |
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I really hope this problem is resolved before it gets to my order, you guys patients most be at there end.
Martin any news on my chips being delivered, tracking stopped when they left the US, I am hoping its just a Bulgarian thing and you have them safe.
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Zich
Legendary
Offline
Activity: 1190
Merit: 1000
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October 30, 2013, 01:00:02 PM |
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Yes I do not understand I think I'll have to change the shipping company for outside EU
Yeah, please do what you can. But then does it's mean the parcel still in bulgaria ? I think bgpost is best choice.
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marto74 (OP)
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October 30, 2013, 02:20:17 PM |
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Yes I do not understand I think I'll have to change the shipping company for outside EU
Yeah, please do what you can. But then does it's mean the parcel still in bulgaria ? I think bgpost is best choice. Can you provide company address ? If not I have to take back the sending and try elswere
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Digi128pci
Newbie
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Activity: 55
Merit: 0
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October 30, 2013, 05:12:07 PM |
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Is there anynews when my hex16a Will be ready? I expected theme 2 weeks ago ...
order No GNVJVDJUA 2013-08-05
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Zich
Legendary
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Activity: 1190
Merit: 1000
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October 31, 2013, 12:42:48 AM Last edit: October 31, 2013, 05:44:30 AM by Zich |
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Can you provide company address ? If not I have to take back the sending and try elswere
I had electrical shop. Maybe you can use my shop name as company name. I will PM you the name & update it on my account address. The rest is same(address & phone number). Maybe you need to specified the HEX16A as USB power supply @ 10 EUR each If fail, then send it with bgpost
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cy8ex
Newbie
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Activity: 9
Merit: 0
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October 31, 2013, 12:36:52 PM |
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i ordered 8x Hex16A without the Chips a while ago (Order Reference TEGHAXVCJ), is there any news when my boards will be ready ?
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Zich
Legendary
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Activity: 1190
Merit: 1000
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November 01, 2013, 05:55:22 AM Last edit: November 01, 2013, 01:00:54 PM by Zich |
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Marto, did you send new invoice already? Speedy still not receive it yet. C'mon marto, my hex run out of time
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