CEX.IO SCAM

[CEX]

There appeared to arise a need to clarify the situation with the Finance officer. As soon as any new information will be available, you will be informed.

[Crypto_Analyzer]

I'm waiting for my 2 withdrawals (cex.io) 2017-12-09 10:14:21 2017-12-12 16:38:42 5159882425 Withdrawal USD -29095.46 USD Bank transfer Sent Your withdrawal has been sent. Please allow some time for funds to arrive at your bank account. 2017-12-08 09:35:51 2017-12-12 16:27:54 5151658759 Withdrawal USD -15016.26 USD Bank transfer Sent Your withdrawal has been sent. Please allow some time for funds to arrive at your bank account.

CEX did not send money but told "your money has been sent"? What the f*ck is this? up107139385

[CEX]

The Finance department will investigate the issue and try to find the resolution as fast as possible.

[gregi1]

The Finance department will investigate the issue and try to find the resolution as fast as possible.

How about your Finance Department gives back my BCC pending since September?

[goyal.dkg]

even after 9-10 years we do not have a solid crypto currency exchange which can fulfill our needs ,
some of them do take money for manipulation by locking deposits/withdrawals ,
some of them take days or months to credit deposits or process withdrawals .
dont give proper attention to trader's support tickets ..

[seba7]

Been waiting 3+ days for a pending bank withdrawal.

I have sent two support tickets (594425) and received an automated reply both times after ~25 hours, stating that the team needs more time.

CEX appears to be active on several websites including Trustpilot, Reddit, Bitcointalk, Twitter and Facebook.

To CEX: Please help me resolve this issue asap. I have worked hard for this money and it is a large sum to me.

UserID: up104722683 | Ticket: 594425

Will reply with an update if any progress is made.

[kabrero]

https://blockchain.info/tx/7a9532803a68c995de2d1b269f765bccc61253cc27930a216ac0dea4d66baa93

What is the problem with this transaction. Waiting for 2 days.

[Szoliingur]

Cex is good exchange. Near christmas i get my credit card withrowal next day. Bank transfers arrives usually 1-2 weeks. Only few transaction could be solved slower because cex use mt-103 form to locate the problematic transactions and it's quite hard to get it from some bank. But these rules understandable.

[gregi1]

Cex is good exchange. Near christmas i get my credit card withrowal next day. Bank transfers arrives usually 1-2 weeks. Only few transaction could be solved slower because cex use mt-103 form to locate the problematic transactions and it's quite hard to get it from some bank. But these rules understandable.

 

[espilitus]

2018-01-04 20:14:00 i made eth withdrawal of 5.18185700 eth to my ledger nano s. I STILL DID NOT RECEIVED THEM!!! Thats not funny and for me its big money. At the current price its about 5.8 K USD! Support doesnt help at all just ignore. Thats not the way cex.io should appreciate its customers. HELP ME! ID up109341044

0x75e7f640bf6968b6f32c47a3cd82c3c2c9dcae68 is this wallet belongs to cex.io??? Because i found out that my transaction which i did not received somehow went to this wallet. When i was withdrawing i put in correct address. So do the email from cex.io says. The hash of this transaction is showing up as succesful. But the hash in the cex.io "Sorry, we are unable to locate this Transaction Hash". SO WTF?

[c-none]

The Finance department will investigate the issue and try to find the resolution as fast as possible.

Can you please process my withdraw request?

Here are transaction IDs:  5348645810 - 5348643718

It says "We are preparing your withdrawal for sending. If this status lasts more than 1 bank day, please check your email for updates." however no update arrived me since "3 banking days" and I've already contacted you via numerous ways such as helpdesk, email, knowledgebase, forum PMs etc with no response.

[Cory85]

visa withdrawls not working?

[bebrno]

I NEED SWIFT DOCUMENT:

TICKET "request (616994)"

I have been on "Bank Transfer Completed" for MORE THAN A WEEK I have no idea what's the matter!


PLEASE SWIFT MT103!

[CEX]

I NEED SWIFT DOCUMENT:

TICKET "request (616994)"

I have been on "Bank Transfer Completed" for MORE THAN A WEEK I have no idea what's the matter!


PLEASE SWIFT MT103!

We have escalated the case to the responsible department.

[CEX]

The Finance department will investigate the issue and try to find the resolution as fast as possible.

Can you please process my withdraw request?

Here are transaction IDs:  5348645810 - 5348643718

It says "We are preparing your withdrawal for sending. If this status lasts more than 1 bank day, please check your email for updates." however no update arrived me since "3 banking days" and I've already contacted you via numerous ways such as helpdesk, email, knowledgebase, forum PMs etc with no response.

The case was escalated to the responsible department.

[bebrno]

Thank you!

I hope I will receive the withdrawal, I will post here once I received the fund on my bank account, just hope it will be soon.

I NEED SWIFT DOCUMENT:

TICKET "request (616994)"

I have been on "Bank Transfer Completed" for MORE THAN A WEEK I have no idea what's the matter!


PLEASE SWIFT MT103!

We have escalated the case to the responsible department.

[poeri123]

same here! 2 business days now... transaction id: 5385366592 and 5385155957.

[flavius.burca]

I have 300,000 EUR blocked in "Bank Transfer Completed" and "SEPA Bank Transfer" with no updates for 2 weeks and no money in my bank account.

Their support is saying they are working around the clock and it will take extra time but does not say how much.

At this point I don't think I will ever be receiving this kind of money from cex.io and I am thinking to talk to a proper legal firm that can start a legal action.

My guess is they don't have enough cash to process all withdrawals and are waiting to cash in from ETH and BTC sales.

[oliver.es]

ETH deposits not working ? I made deposit in ETH, transaction is done 2 days, but still zero balance. This exchange probably stopped work. Social media and discussions are topping with complaints that there are not crediting crypto and wire deposits, also stop withdrawals.

[bebrno]

I have 300,000 EUR blocked in "Bank Transfer Completed" and "SEPA Bank Transfer" with no updates for 2 weeks and no money in my bank account.

Their support is saying they are working around the clock and it will take extra time but does not say how much.

At this point I don't think I will ever be receiving this kind of money from cex.io and I am thinking to talk to a proper legal firm that can start a legal action.

My guess is they don't have enough cash to process all withdrawals and are waiting to cash in from ETH and BTC sales.

300k? O'boy!